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Childcare center · Dallas, TX

Cadence Academy

A licensed child care center in Dallas, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 13255 NOEL RD, Dallas, TX 75240

County: Dallas County

Phone: (972) 702-9063

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 165 children

State ID (HHSC operation number): 530718

Permit: Full Permit, issued May 16, 1997

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 530718 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 17 inspections
  • 7 investigations
  • 23 citations from these visits (risk level: High 11, Medium High 6, Medium 6)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from December 2, 2021 to September 15, 2026, newest first: 43 visits and 32 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. September 15, 2026 · Inspection · 1 citation

    • 746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver had a tablet playing with a children's show while the children were having lunch. This was corrected at inspection when the caregiver turned the tablet off.

  2. August 27, 2026 · Inspection · No citations

  3. August 6, 2026 · Inspection · No citations

  4. August 3, 2026 · Investigation (the program reported it to the state) · 2 citations

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: August 31, 2026 · Correction verified: September 15, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard has been tasked as part of an investigation and is found to be deficient. The caregiver did not demonstrate good judgement or self-control when responding to a child to clean up toys.

    • 746.2805(3) - Prohibited Punishments - Grabbing and Pulling

      Risk level: High · Correct-by date in the state file: August 31, 2026 · Correction verified: September 15, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard has been tasked as part of an investigation and is found to be deficient. A caregiver was observed on video footage grabbing and pulling on a child when responding to a child to clean up.

  5. June 18, 2026 · Inspection · No citations

  6. May 20, 2026 · Inspection · 6 citations

    • 746.401(5) - Posting Requirements - Activity Plans for each group of children in the child care center

      Risk level: Medium · Correct-by date in the state file: May 22, 2026 · Correction verified: June 18, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Classrooms were observed without a scheduled activity plan posted.

    • 746.2207(a) - Screen Time Activities - Not Used for Under Two

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The toddler classroom with children under 24 months was observed playing a show on their tablet. This was corrected at inspection when the tablet was turned off by the caregiver.

    • 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A bag was observed on the playground while children were playing with insect repellant botlles accessible to children. This was corrected at inspection when the bag was removed from the playground.

    • 746.3701(1) - Safety - Electrical Outlets Covered

      Risk level: Medium High · Correct-by date in the state file: May 21, 2026 · Correction verified: June 18, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Playground outlets and outlets in the preschool classrooms were observed with missing outlet covers.

    • 746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The toddler and preschool playground was observed to have water on the fixtures causing a hazard for the children playing on them. This was corrected at inspection when the caregiver wiped the fixtures down with a towell.

    • 746.1309(e) - Documented Annual Training- Required Content

      Risk level: Medium · Correct-by date in the state file: May 29, 2026 · Correction verified: June 18, 2026 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      1 of the10 caregivers files reviewed was missing a required training certificate for Preventing and controlling the spread of communicable diseases, including immunizations.

  7. May 13, 2026 · Investigation · No citations

  8. October 8, 2025 · Inspection · No citations

  9. September 30, 2025 · Inspection · 2 citations

    • 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver was observed placing the children's snack on the bare table. This was corrected at inspection when the caregiver placed the food items on a napkin.

    • 746.5617(a)(2) - Required Equipment in Vehicles - Emergency Medical Information

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation's bus binder did not have emergency authorization forms available for review. This was corrected at inspection when the operation made copies of the children's emergency authorization forms and placed them in the binder.

  10. March 10, 2025 · Inspection · No citations

  11. March 3, 2025 · Inspection · 1 citation

    • 746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual

      Risk level: High · Correct-by date in the state file: March 3, 2025 · Correction verified: March 10, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver was observed using harsh language to a child when trying to redirect them from an acitivity.

  12. February 20, 2025 · Inspection · 1 citation

    • 746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual

      Risk level: High · Correct-by date in the state file: February 20, 2025 · Correction verified: March 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver was observed using a harsh tone of voice while grabbing a child.

  13. February 19, 2025 · Investigation · 1 citation

    • 746.3407(10) - Center Heated, Lighted and Ventilated Properly

      Risk level: Medium High · Correct-by date in the state file: March 18, 2025 · Correction verified: March 3, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      This standard was tasked to be reviewed as part of an investigation and is found to be deficient.

  14. January 22, 2025 · Investigation · 2 citations

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: February 28, 2025 · Correction verified: March 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, it was determined that a caregiver did not use good judgement when laying children down by grabbing them by their arms and laying them down roughly posing the risk of a child being injured.

    • 746.2805(3) - Prohibited Punishments - Grabbing and Pulling

      Risk level: High · Correct-by date in the state file: February 28, 2025 · Correction verified: March 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, prohibited punishments was used when an employee was observed grabbing children by the arms to lay them down during naptime.

  15. October 30, 2024 · Inspection · 1 citation

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: November 4, 2024 · Correction verified: November 4, 2024 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      A feeding instruction for one infant in care was not completed as required.

  16. October 29, 2024 · Investigation · No citations

  17. October 24, 2024 · Inspection · 3 citations

    • 746.605(6) - Required Admission Information - Emergency Contact

      Risk level: Medium High · Correct-by date in the state file: October 28, 2024 · Correction verified: October 30, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Four children files reviewed did not have the required address for the emergeny contact.

    • 746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the walkthrough, two classrooms were observed with a child blocking the entrance and exit, which was corrected during the inspection.

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: October 28, 2024 · Correction verified: October 30, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A feeding instruction for one infant in care was not completed as required.

  18. September 5, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: October 3, 2024 · Correction verified: October 24, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was reviewed as part of an investigation and was found to be deficient. A toddler left in the classroom as their class went outside.

  19. September 5, 2024 · Inspection · No citations

  20. August 8, 2024 · Inspection · No citations

  21. July 17, 2024 · Inspection · No citations

  22. July 3, 2024 · Inspection · No citations

  23. July 2, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: July 25, 2024 · Correction verified: August 5, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was reviewed as part of an investigation and was found to be deficient. A toddler was able to leave the daycare building and walk into the connecting parking garage and was discovered by a bystander.

  24. December 14, 2023 · Inspection · 1 citation

    • 746.5531 - Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System

      Risk level: High · Correct-by date in the state file: December 15, 2023 · Correction verified: December 18, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The center did not have a working Carbon monoxide detector.

  25. August 14, 2023 · Inspection · No citations

  26. June 30, 2023 · Inspection · No citations

  27. June 29, 2023 · Investigation · 1 citation

    • 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling

      Risk level: High · Correct-by date in the state file: July 28, 2023 · Correction verified: August 14, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was evaluated as part of an investigation and was in deficient. During interviews it was determined that a caregiver use inappropriate tone while redirecting the children.

  28. June 5, 2023 · Inspection · No citations

  29. May 23, 2023 · Inspection · No citations

  30. April 27, 2023 · Inspection · No citations

  31. April 25, 2023 · Investigation · 3 citations

    • 746.2805(1) - Prohibited Punishments - Corporal Punishment

      Risk level: High · Correct-by date in the state file: May 24, 2023 · Correction verified: June 5, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was evaluated as part of an investigation and was in deficient. A caregiver hit children with their hand as a form of discipline.

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: May 24, 2023 · Correction verified: June 5, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation failed to notify childcare regulation within the required timeframe when they were made aware of a situation that placed children at risk.

    • 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk

      Risk level: High · Correct-by date in the state file: May 24, 2023 · Correction verified: June 5, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation did not notify parents of a child who was placed at risk.

  32. February 13, 2023 · Inspection · No citations

  33. February 9, 2023 · Investigation · No citations

  34. December 21, 2022 · Inspection · 1 citation

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: January 6, 2023 · Correction verified: January 9, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Six infant feeding instruction were not updated.

  35. October 6, 2022 · Inspection · No citations

  36. October 5, 2022 · Investigation · 1 citation

    • 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

      Risk level: Medium High · Correct-by date in the state file: November 21, 2022 · Correction verified: December 2, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was evaluated as part of an investigation and was deficient. The operation failed to notify child care regulation within the required timeframe.

  37. June 3, 2022 · Inspection · No citations

  38. April 27, 2022 · Inspection · No citations

  39. April 19, 2022 · Investigation (the program reported it to the state) · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: May 20, 2022 · Correction verified: June 3, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Caregivers did not demonstrate competency when they did not verify the milk being provided to a infant with a with a documented food allergy was the correct milk.

  40. March 15, 2022 · Inspection · No citations

  41. January 19, 2022 · Inspection · No citations

  42. January 10, 2022 · Inspection · 1 citation

    • 746.1203(6) - Responsibilities of Caregivers - Free of other activities

      Risk level: Medium High · Correct-by date in the state file: January 10, 2022 · Correction verified: January 19, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One caregiver was seen on their cell phone while children were in the classroom.

  43. December 2, 2021 · Inspection · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One caregiver was present prior to receiving their background check determination.

View the official record

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.