Find a program / Texas / Dallas / First Step Learning Center
Childcare center · Dallas, TX
First Step Learning Center
A licensed child care center in Dallas, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 5641 SOUTHWESTERN MEDICAL AVE, Dallas, TX 75235
County: Dallas County
Phone: (214) 352-8608
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 365 children
State ID (HHSC operation number): 535928
Permit: Full Permit, issued December 1, 1998
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 535928 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 10 inspections
- 3 investigations
- 1 assessment
- 6 citations from these visits (risk level: High 2, Medium High 4)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from December 7, 2021 to November 9, 2026, newest first: 24 visits and 14 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
November 9, 2026 · Inspection · Findings pending
December 22, 2025 · Inspection · No citations
June 12, 2025 · Inspection · No citations
June 9, 2025 · Investigation · No citations
May 19, 2025 · Inspection · No citations
May 12, 2025 · Investigation · No citations
December 30, 2024 · Inspection · 4 citations
746.3701(9) - Safety - Bodies of Water Inaccessible to Children
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A bucket of mop water was observed in a children's bathroom, providing direct access to its contents. This was corrected at inspection. The bucket was empited.
746.1203(3)(C) - Janitorial duties
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, it was observed that caregivers were engaged in washing dishes and mopping the floor while children were seated at a kidney-shaped table and appearing to fall asleep. This situation was addressed and corrected during the inspection process.
746.3415(5) - Employee Handwashing After Assisting a Child with Toileting
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Caregiver did not wash her hands after assiting a child in the restroom.
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, it was observed that several classrooms contained bleach, cleaning supplies, and air freshener within reach of children. This was corrected at inspection. The items were moved to a higher shelf or locked cabinet.
November 18, 2024 · Inspection · No citations
November 6, 2024 · Inspection · No citations
March 12, 2024 · Inspection · 1 citation
746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
6 of infant cribs inspected had loose fitting sheets on the mattress.
February 20, 2024 · Assessment · No citations
December 1, 2023 · Investigation · 1 citation
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: February 20, 2024 · Correction verified: February 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A parent of a child in care notified the staff about concerns over a possible injury the child may have sustained while in care. However, the staff did not notify licensing of the possible injury that may have placed a child at risk of harm.
December 1, 2023 · Inspection · No citations
November 21, 2023 · Inspection · No citations
November 6, 2023 · Inspection · No citations
November 2, 2023 · Investigation · 1 citation
746.4103(b) - Policies for Release of Children - Record Identity of Person
Risk level: Medium High · Correct-by date in the state file: November 21, 2023 · Correction verified: December 1, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The staff did not request the identification of an individual when arrived to pick up a child and the individual had never been to the center before.
May 8, 2023 · Inspection · 2 citations
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: May 8, 2023 · Correction verified: May 25, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During a inspection staff member was present prior to receiving their background check determination. This was corrected at inspection when the staff member was asked to leave.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: May 12, 2023 · Correction verified: May 25, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Fourteen infant feeding instruction reviewed had not been updated within the required time frame.
April 18, 2023 · Investigation · 2 citations
746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Risk level: Medium High · Correct-by date in the state file: June 21, 2023 · Correction verified: June 29, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
This standard was evaluated as part of an investigation and was deficient. It was determined that the morning caregiver failed to notify the evening caregiver of the child incident before parent pick up.
746.307(c) - Parental Notification of Less Serious Injuries
Risk level: Medium · Correct-by date in the state file: June 21, 2023 · Correction verified: June 28, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not notify the parent upon pick when their child had an injury.
March 31, 2023 · Investigation · No citations
December 19, 2022 · Inspection · No citations
May 12, 2022 · Inspection · 1 citation
746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training
Risk level: Medium High · Correct-by date in the state file: May 26, 2022 · Correction verified: June 9, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
When reviewing personnel files 11 of the11 files reviewed were missing the 24 hours of annual training as required.
January 14, 2022 · Inspection · No citations
January 12, 2022 · Investigation · 1 citation
746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During an inspection, children were seated at a table in bucket chairs equipped with safety straps, however, neither of the children had the safety straps fastened.
December 7, 2021 · Inspection · 1 citation
746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A chair used to feed infants/toddlers at a table did not have the required safety strap. The chair was in use at the time of the inspection. This was corrected during the inspection.
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More programs in Dallas · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.