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Childcare center · Dallas, TX

First Step Learning Center

A licensed child care center in Dallas, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 5641 SOUTHWESTERN MEDICAL AVE, Dallas, TX 75235

County: Dallas County

Phone: (214) 352-8608

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 365 children

State ID (HHSC operation number): 535928

Permit: Full Permit, issued December 1, 1998

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 535928 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 10 inspections
  • 3 investigations
  • 1 assessment
  • 6 citations from these visits (risk level: High 2, Medium High 4)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from December 7, 2021 to November 9, 2026, newest first: 24 visits and 14 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. November 9, 2026 · Inspection · Findings pending

  2. December 22, 2025 · Inspection · No citations

  3. June 12, 2025 · Inspection · No citations

  4. June 9, 2025 · Investigation · No citations

  5. May 19, 2025 · Inspection · No citations

  6. May 12, 2025 · Investigation · No citations

  7. December 30, 2024 · Inspection · 4 citations

    • 746.3701(9) - Safety - Bodies of Water Inaccessible to Children

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A bucket of mop water was observed in a children's bathroom, providing direct access to its contents. This was corrected at inspection. The bucket was empited.

    • 746.1203(3)(C) - Janitorial duties

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, it was observed that caregivers were engaged in washing dishes and mopping the floor while children were seated at a kidney-shaped table and appearing to fall asleep. This situation was addressed and corrected during the inspection process.

    • 746.3415(5) - Employee Handwashing After Assisting a Child with Toileting

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Caregiver did not wash her hands after assiting a child in the restroom.

    • 746.3701 - Safety - Areas Free From Hazards

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, it was observed that several classrooms contained bleach, cleaning supplies, and air freshener within reach of children. This was corrected at inspection. The items were moved to a higher shelf or locked cabinet.

  8. November 18, 2024 · Inspection · No citations

  9. November 6, 2024 · Inspection · No citations

  10. March 12, 2024 · Inspection · 1 citation

    • 746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      6 of infant cribs inspected had loose fitting sheets on the mattress.

  11. February 20, 2024 · Assessment · No citations

  12. December 1, 2023 · Investigation · 1 citation

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: February 20, 2024 · Correction verified: February 29, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A parent of a child in care notified the staff about concerns over a possible injury the child may have sustained while in care. However, the staff did not notify licensing of the possible injury that may have placed a child at risk of harm.

  13. December 1, 2023 · Inspection · No citations

  14. November 21, 2023 · Inspection · No citations

  15. November 6, 2023 · Inspection · No citations

  16. November 2, 2023 · Investigation · 1 citation

    • 746.4103(b) - Policies for Release of Children - Record Identity of Person

      Risk level: Medium High · Correct-by date in the state file: November 21, 2023 · Correction verified: December 1, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The staff did not request the identification of an individual when arrived to pick up a child and the individual had never been to the center before.

  17. May 8, 2023 · Inspection · 2 citations

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: May 8, 2023 · Correction verified: May 25, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During a inspection staff member was present prior to receiving their background check determination. This was corrected at inspection when the staff member was asked to leave.

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: May 12, 2023 · Correction verified: May 25, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Fourteen infant feeding instruction reviewed had not been updated within the required time frame.

  18. April 18, 2023 · Investigation · 2 citations

    • 746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers

      Risk level: Medium High · Correct-by date in the state file: June 21, 2023 · Correction verified: June 29, 2023 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      This standard was evaluated as part of an investigation and was deficient. It was determined that the morning caregiver failed to notify the evening caregiver of the child incident before parent pick up.

    • 746.307(c) - Parental Notification of Less Serious Injuries

      Risk level: Medium · Correct-by date in the state file: June 21, 2023 · Correction verified: June 28, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation did not notify the parent upon pick when their child had an injury.

  19. March 31, 2023 · Investigation · No citations

  20. December 19, 2022 · Inspection · No citations

  21. May 12, 2022 · Inspection · 1 citation

    • 746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training

      Risk level: Medium High · Correct-by date in the state file: May 26, 2022 · Correction verified: June 9, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      When reviewing personnel files 11 of the11 files reviewed were missing the 24 hours of annual training as required.

  22. January 14, 2022 · Inspection · No citations

  23. January 12, 2022 · Investigation · 1 citation

    • 746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During an inspection, children were seated at a table in bucket chairs equipped with safety straps, however, neither of the children had the safety straps fastened.

  24. December 7, 2021 · Inspection · 1 citation

    • 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      A chair used to feed infants/toddlers at a table did not have the required safety strap. The chair was in use at the time of the inspection. This was corrected during the inspection.

View the official record

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.