Find a program / Texas / Dallas / Primrose of Prestonwood
Childcare center · Dallas, TX
Primrose of Prestonwood
A licensed child care center in Dallas, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 15237 MONTFORT RD, Dallas, TX 75248
County: Dallas County
Phone: (469) 791-9131
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 250 children
State ID (HHSC operation number): 1471666
Permit: Full Permit, issued January 18, 2013
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1471666 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 5 inspections
- 1 investigation
- 4 citations from these visits (risk level: High 2, Medium 1, Medium Low 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from August 4, 2022 to April 23, 2026, newest first: 22 visits and 10 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
April 23, 2026 · Inspection · No citations
August 5, 2025 · Inspection · No citations
July 28, 2025 · Investigation · No citations
May 19, 2025 · Inspection · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: May 19, 2025 · Correction verified: June 2, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation has 2 staff members who are present at the operation without a background check.
August 6, 2024 · Inspection · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One caregiver was present at the operation without a background check ran. This was corrected at inspection when the caregiver left the operation and a background check was ran.
July 10, 2024 · Inspection · 2 citations
746.3809 - Medication No Longer Used
Risk level: Medium · Correct-by date in the state file: July 15, 2024 · Correction verified: July 15, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Antihistamine's needed for four children as required for their food allergy plan are not maintained at the operation.
746.907(b) - Personnel Record Storage - Training Records
Risk level: Medium Low · Correct-by date in the state file: July 31, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Previous training years for center personnel are not kept on record at the operation.
November 7, 2023 · Inspection · No citations
October 24, 2023 · Inspection · No citations
October 20, 2023 · Investigation · No citations
August 9, 2023 · Inspection · No citations
July 27, 2023 · Inspection · 1 citation
746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
Risk level: High · Correct-by date in the state file: July 27, 2023 · Correction verified: August 9, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, two infants were observed using sleep sacks as blankets while sleeping in their cribs. The sleep sacks were not on the children. This was corrected at the inspection when the sleep sacks were removed from the cribs.
July 17, 2023 · Inspection · 2 citations
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: July 18, 2023 · Correction verified: July 27, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two staff were present at the operation without a cleared background check. This was corrected during the inspection when the caregivers were removed from the classrooms.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: July 18, 2023 · Correction verified: July 27, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two child with a severe allergy did not have an epi-pen or other medication on file. This standard was reviewed as part of a follow up on investigation number 3006890 and found to be in compliance as the operation has provided verbal counseling for staff involved.
June 19, 2023 · Inspection · No citations
June 16, 2023 · Investigation · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: July 10, 2023 · Correction verified: July 17, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was reviewed as part of an investigation and found non-compliant. It was discovered that two staff had a confrontation in the classroom while they had children in care.
February 22, 2023 · Inspection · No citations
February 21, 2023 · Investigation (the program reported it to the state) · No citations
October 5, 2022 · Inspection · No citations
September 15, 2022 · Inspection · No citations
September 2, 2022 · Inspection · No citations
September 1, 2022 · Investigation · 1 citation
746.3703(c) - Not Under the Influence of Alcohol or Controlled Substance
Risk level: High · Correct-by date in the state file: September 30, 2022 · Correction verified: October 5, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was evaluated in regard to an investigation and a violation was found. A caregiver consumed controlled substances during her lunch break and came back to the classroom. This caregiver was observed by the other caregivers to be under the influence of a controlled substance.
August 8, 2022 · Inspection · No citations
August 4, 2022 · Inspection · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was providing direct care to the children prior to submitting background check request. Another two caregivers were providing direct care to children with pending background check. The BGC request was submitted during the inspection and three caregivers left the operation.
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More programs in Dallas · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.