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Childcare center · Dallas, TX

Primrose of Prestonwood

A licensed child care center in Dallas, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 15237 MONTFORT RD, Dallas, TX 75248

County: Dallas County

Phone: (469) 791-9131

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 250 children

State ID (HHSC operation number): 1471666

Permit: Full Permit, issued January 18, 2013

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 1471666 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 5 inspections
  • 1 investigation
  • 4 citations from these visits (risk level: High 2, Medium 1, Medium Low 1)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from August 4, 2022 to April 23, 2026, newest first: 22 visits and 10 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. April 23, 2026 · Inspection · No citations

  2. August 5, 2025 · Inspection · No citations

  3. July 28, 2025 · Investigation · No citations

  4. May 19, 2025 · Inspection · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: May 19, 2025 · Correction verified: June 2, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation has 2 staff members who are present at the operation without a background check.

  5. August 6, 2024 · Inspection · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One caregiver was present at the operation without a background check ran. This was corrected at inspection when the caregiver left the operation and a background check was ran.

  6. July 10, 2024 · Inspection · 2 citations

    • 746.3809 - Medication No Longer Used

      Risk level: Medium · Correct-by date in the state file: July 15, 2024 · Correction verified: July 15, 2024 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Antihistamine's needed for four children as required for their food allergy plan are not maintained at the operation.

    • 746.907(b) - Personnel Record Storage - Training Records

      Risk level: Medium Low · Correct-by date in the state file: July 31, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Previous training years for center personnel are not kept on record at the operation.

  7. November 7, 2023 · Inspection · No citations

  8. October 24, 2023 · Inspection · No citations

  9. October 20, 2023 · Investigation · No citations

  10. August 9, 2023 · Inspection · No citations

  11. July 27, 2023 · Inspection · 1 citation

    • 746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age

      Risk level: High · Correct-by date in the state file: July 27, 2023 · Correction verified: August 9, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, two infants were observed using sleep sacks as blankets while sleeping in their cribs. The sleep sacks were not on the children. This was corrected at the inspection when the sleep sacks were removed from the cribs.

  12. July 17, 2023 · Inspection · 2 citations

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: July 18, 2023 · Correction verified: July 27, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two staff were present at the operation without a cleared background check. This was corrected during the inspection when the caregivers were removed from the classrooms.

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: July 18, 2023 · Correction verified: July 27, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two child with a severe allergy did not have an epi-pen or other medication on file. This standard was reviewed as part of a follow up on investigation number 3006890 and found to be in compliance as the operation has provided verbal counseling for staff involved.

  13. June 19, 2023 · Inspection · No citations

  14. June 16, 2023 · Investigation · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: July 10, 2023 · Correction verified: July 17, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was reviewed as part of an investigation and found non-compliant. It was discovered that two staff had a confrontation in the classroom while they had children in care.

  15. February 22, 2023 · Inspection · No citations

  16. February 21, 2023 · Investigation (the program reported it to the state) · No citations

  17. October 5, 2022 · Inspection · No citations

  18. September 15, 2022 · Inspection · No citations

  19. September 2, 2022 · Inspection · No citations

  20. September 1, 2022 · Investigation · 1 citation

    • 746.3703(c) - Not Under the Influence of Alcohol or Controlled Substance

      Risk level: High · Correct-by date in the state file: September 30, 2022 · Correction verified: October 5, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was evaluated in regard to an investigation and a violation was found. A caregiver consumed controlled substances during her lunch break and came back to the classroom. This caregiver was observed by the other caregivers to be under the influence of a controlled substance.

  21. August 8, 2022 · Inspection · No citations

  22. August 4, 2022 · Inspection · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver was providing direct care to the children prior to submitting background check request. Another two caregivers were providing direct care to children with pending background check. The BGC request was submitted during the inspection and three caregivers left the operation.

View the official record

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.