Find a program / Texas / Dallas / Primrose School of Bent Trail

Childcare center · Dallas, TX

Primrose School of Bent Trail

A licensed child care center in Dallas, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 18601 PRESTON RD, Dallas, TX 75252

County: Collin County

Phone: (972) 380-1275

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 136 children

State ID (HHSC operation number): 537295

Permit: Full Permit, issued June 19, 1998

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 537295 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 8 inspections
  • 3 investigations
  • 4 citations from these visits (risk level: High 3, Medium High 1)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from September 8, 2022 to November 2, 2026, newest first: 18 visits and 8 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. November 2, 2026 · Inspection · Findings pending

  2. June 8, 2026 · Inspection · 1 citation

    • 745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

      Risk level: High · Correct-by date in the state file: June 10, 2026 · Correction verified: June 15, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      There was a person left in charge of the operation with a provisional background check.

  3. May 6, 2026 · Inspection · No citations

  4. April 27, 2026 · Investigation (the program reported it to the state) · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: May 22, 2026 · Correction verified: June 8, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The infant caregiver failed to use good judgment by not following the policy of verifying bottles.

  5. March 30, 2026 · Inspection · No citations

  6. May 13, 2025 · Inspection · No citations

  7. April 25, 2025 · Inspection · No citations

  8. April 22, 2025 · Investigation (the program reported it to the state) · No citations

  9. August 12, 2024 · Inspection · No citations

  10. July 25, 2024 · Inspection · 1 citation

    • 746.5103 - Documentation of Fire Inspection

      Risk level: Medium High · Correct-by date in the state file: September 6, 2024 · Correction verified: August 27, 2024 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  11. July 24, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: August 8, 2024 · Correction verified: August 12, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two children were left in the class unattended.

  12. September 7, 2023 · Inspection · 3 citations

    • 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      Risk level: Medium High · Correct-by date in the state file: September 15, 2023 · Correction verified: September 12, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two caregivers transport training expired.

    • 746.603(a)(3) - Children's Records - Health Statement

      Risk level: Medium · Correct-by date in the state file: October 6, 2023 · Correction verified: September 12, 2023 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

    • 746.3401(a) - Annual Sanitation Inspection

      Risk level: Medium High · Correct-by date in the state file: October 6, 2023 · Correction verified: September 28, 2023 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  13. May 9, 2023 · Inspection · No citations

  14. April 27, 2023 · Inspection · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: May 4, 2023 · Correction verified: May 9, 2023 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      The caregiver did not demonstrate competency when she feed an formula feed infant breastmilk from the wrong bottle.

  15. April 24, 2023 · Investigation (the program reported it to the state) · No citations

  16. February 16, 2023 · Inspection · No citations

  17. February 12, 2023 · Investigation · No citations

  18. September 8, 2022 · Inspection · No citations

View the official record

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.