Find a program / Texas / Carrollton / Primrose School of West Carrollton

Childcare center · Carrollton, TX

Primrose School of West Carrollton

A licensed child care center in Carrollton, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 4028 NAZARENE DR, Carrollton, TX 75010

County: Denton County

Phone: (972) 939-4475

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 202 children

State ID (HHSC operation number): 873317

Permit: Full Permit, issued June 13, 2007

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 873317 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 8 inspections
  • 1 investigation
  • 7 citations from these visits (risk level: Medium High 5, Medium 2)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from November 22, 2021 to November 2, 2026, newest first: 19 visits and 12 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. November 2, 2026 · Inspection · No citations

  2. September 22, 2026 · Inspection · 1 citation

    • 746.5103 - Documentation of Fire Inspection

      Risk level: Medium High · Correct-by date in the state file: September 30, 2026 · Correction verified: September 30, 2026 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      There was no documentation of a recent fire inspection to review at the time of the inspection.

  3. June 18, 2026 · Inspection · No citations

  4. June 4, 2026 · Inspection · No citations

  5. May 22, 2026 · Inspection · No citations

  6. May 20, 2026 · Investigation · 1 citation

    • 746.1203(5) - Responsibilities of Caregivers - Interact positively with children

      Risk level: Medium High · Correct-by date in the state file: June 11, 2026 · Correction verified: June 18, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      According to the information gathered the caregiver did not interact with a child in a positive manner while trying to stop a child from using the playground equipment incorrectly.

  7. October 21, 2025 · Inspection · No citations

  8. October 7, 2025 · Inspection · 4 citations

    • 746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits

      Risk level: Medium High · Correct-by date in the state file: October 7, 2025 · Correction verified: October 21, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      A cot was blocking the exit door in the classroom.

    • 746.4751(c) - Maintenance Procedures for Active Play - Hazards Removed or Repaired

      Risk level: Medium High · Correct-by date in the state file: October 21, 2025 · Correction verified: October 21, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The chains on the swings are rusted and cracked.

    • 746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets

      Risk level: Medium High · Correct-by date in the state file: October 7, 2025 · Correction verified: October 21, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      A sheet that fits snugly was not placed on the mattress in the crib.

    • 746.2409(a)(10) - Safety Requirements for Cribs - Label for Each Infant

      Risk level: Medium · Correct-by date in the state file: October 9, 2025 · Correction verified: October 21, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Two of the cribs were not labeled with the child name or number.

  9. October 21, 2024 · Inspection · 1 citation

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: October 21, 2024 · Correction verified: October 23, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      There were no up to date written feeding instruction form completed for 7 children in the younger infant classroom.

  10. November 1, 2023 · Inspection · No citations

  11. June 27, 2023 · Inspection · No citations

  12. June 2, 2023 · Inspection · No citations

  13. May 31, 2023 · Investigation · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: June 26, 2023 · Correction verified: June 27, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was evaluated in regard to an investigation and a minimum standard violation was found. A staff member was allowed access to children without an eligible background.

  14. May 26, 2023 · Inspection · No citations

  15. May 25, 2023 · Investigation · Findings pending

  16. November 29, 2022 · Inspection · No citations

  17. November 9, 2022 · Inspection · 4 citations

    • 746.901(5) - Required Personnel Records- Training Hours

      Risk level: Medium · Correct-by date in the state file: November 16, 2022 · Correction verified: November 29, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The training record was not available for review for a required staff member.

    • 746.603(a)(4) - Children's Records - Immunizations

      Risk level: Medium · Correct-by date in the state file: November 16, 2022 · Correction verified: November 29, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Four our of ten children's records were not current on immunization documentation.

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: November 16, 2022 · Correction verified: November 29, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Infant feeding instructions were observed and have not been updated since September.

    • 746.605(6) - Required Admission Information - Emergency Contact

      Risk level: Medium High · Correct-by date in the state file: November 16, 2022 · Correction verified: November 29, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two out of ten records reviewed did not have a complete emergency contact information including an address and phone number for emergency contact.

  18. February 25, 2022 · Inspection · No citations

  19. November 22, 2021 · Inspection · No citations

View the official record

Is this your program?

Claiming is free. We show the state's record as the agency publishes it, so claiming doesn't change it; to correct the state's record, contact Texas HHSC. If we got something wrong on this page, we'll fix it. Claim this program

BackPR is registration and payment software for programs like this one: online enrollment and tuition payments, free for nonprofits (other programs get pricing by quote), with no BackPR fee on what families pay and free setup. Stripe's card fees apply. Create a BackPR account · Questions? Contact us

More programs in Carrollton · Texas child care rules

Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.