Find a program / Texas / Austin / Primrose School of Austin at Mueller
Childcare center · Austin, TX
Primrose School of Austin at Mueller
A licensed child care center in Austin, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 2200 ALDRICH ST STE 130, Austin, TX 78723
County: Travis County
Phone: (512) 668-1010
Licensed to serve: Infant, Toddler, Pre-Kindergarten
Licensed capacity: 284 children
State ID (HHSC operation number): 1696340
Permit: Full Permit, issued February 20, 2020
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1696340 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 28 inspections
- 18 investigations
- 12 citations from these visits (risk level: High 7, Medium High 4, Medium 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from December 8, 2021 to October 16, 2026, newest first: 58 visits and 26 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 16, 2026 · Inspection · No citations
October 14, 2026 · Inspection · No citations
October 2, 2026 · Inspection · No citations
October 1, 2026 · Investigation (the program reported it to the state) · 1 citation
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child
Risk level: Medium High · Correct-by date in the state file: October 14, 2026 · Correction verified: October 16, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the investigation, CCR discovered that on 9/28/26, a child in care, with a known sesame allergy, was served a snack containing sesame, that resulted in the child having an allergic reaction.
September 9, 2026 · Inspection · No citations
August 26, 2026 · Inspection · No citations
August 24, 2026 · Investigation · Findings pending
August 21, 2026 · Investigation · No citations
August 12, 2026 · Investigation · No citations
August 6, 2026 · Inspection · No citations
July 30, 2026 · Inspection · No citations
July 27, 2026 · Investigation · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: July 30, 2026 · Correction verified: August 6, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The investigation concluded that two caregivers, were not properly supervising the children in care.
July 23, 2026 · Inspection · No citations
July 14, 2026 · Inspection · No citations
July 9, 2026 · Inspection · No citations
June 25, 2026 · Inspection · No citations
June 19, 2026 · Investigation · No citations
June 19, 2026 · Investigation · Findings pending
June 19, 2026 · Inspection · No citations
June 8, 2026 · Investigation (the program reported it to the state) · No citations
May 27, 2026 · Inspection · No citations
May 6, 2026 · Inspection · No citations
April 30, 2026 · Investigation · Findings pending
April 20, 2026 · Inspection · No citations
April 16, 2026 · Investigation (the program reported it to the state) · Findings pending
March 24, 2026 · Inspection · No citations
March 2, 2026 · Investigation (the program reported it to the state) · Findings pending
February 19, 2026 · Inspection · No citations
February 3, 2026 · Investigation · No citations
January 30, 2026 · Inspection · No citations
January 23, 2026 · Investigation · 3 citations
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The caregivers in charge of the classroom were not aware of the number of total children in their care.
746.3401(a) - Annual Sanitation Inspection
Risk level: Medium High · Correct-by date in the state file: February 5, 2026 · Correction verified: February 5, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The last santation inspection is dated 09/05/2024.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: February 18, 2026 · Correction verified: February 19, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There are concerns with caregiver to child ratios.
January 13, 2026 · Inspection · No citations
January 9, 2026 · Investigation · 1 citation
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child
Risk level: Medium High · Correct-by date in the state file: February 6, 2026 · Correction verified: February 19, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.
December 23, 2025 · Inspection · No citations
December 9, 2025 · Inspection · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: December 9, 2025 · Correction verified: December 23, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.
December 8, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: December 22, 2025 · Correction verified: December 23, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was left unsupervised for 5 minutes in a classroom.
November 14, 2025 · Inspection · No citations
November 12, 2025 · Investigation · No citations
November 7, 2025 · Investigation · 2 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: December 3, 2025 · Correction verified: December 9, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was a child that was left unsupervised in a classroom.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: December 3, 2025 · Correction verified: December 9, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation failed to report an incident where a child was left unsupervised in a classroom.
November 7, 2025 · Inspection · No citations
September 3, 2025 · Inspection · 1 citation
746.801(8) - Required Records Maintained and Made Available - Playground Maintenance Records
Risk level: Medium · Correct-by date in the state file: September 12, 2025 · Correction verified: September 25, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At inspection, the operation did not have a playground checklist, available for CCR.
January 6, 2025 · Inspection · No citations
December 19, 2024 · Inspection · No citations
December 14, 2024 · Investigation · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: January 6, 2025 · Correction verified: January 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was left in the classroom alone for approximately 4-6 minutes.
October 3, 2024 · Inspection · No citations
July 25, 2024 · Inspection · No citations
November 9, 2023 · Inspection · No citations
December 15, 2022 · Inspection · No citations
December 9, 2022 · Investigation · No citations
November 9, 2022 · Inspection · No citations
November 1, 2022 · Investigation · No citations
August 22, 2022 · Inspection · 1 citation
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Risk level: Medium · Correct-by date in the state file: October 28, 2022 · Correction verified: November 9, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.
April 27, 2022 · Inspection · 3 citations
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: April 27, 2022 · Correction verified: May 28, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: May 6, 2022 · Correction verified: May 9, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Risk level: Medium · Correct-by date in the state file: May 13, 2022 · Correction verified: May 17, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.
February 14, 2022 · Inspection · No citations
February 10, 2022 · Investigation · No citations
January 25, 2022 · Inspection · 4 citations
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: February 25, 2022 · Correction verified: March 1, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One child was missing an up to date immunization record.
746.3809 - Medication No Longer Used
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Risk level: Medium · Correct-by date in the state file: February 25, 2022 · Correction verified: March 1, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
5 staff training files were not available for review during the inspection.
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: February 4, 2022 · Correction verified: February 14, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.
December 20, 2021 · Inspection · No citations
December 8, 2021 · Inspection · 6 citations
746.901(4) - Required Personnel Records - Required Affidavit
Risk level: Medium Low · Correct-by date in the state file: December 15, 2021 · Correction verified: December 15, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two staff members need notarized affidavits for the HR file.
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Risk level: Medium High · Correct-by date in the state file: April 8, 2022 · Correction verified: April 8, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A copy of the updated annual fire inspection was not on file at the operation.
746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
Risk level: High · Correct-by date in the state file: December 8, 2021 · Correction verified: December 20, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two staff members were unaware of the number of children in their classroom.
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.
746.5205(4) - Documentation of Drills
Risk level: Medium · Correct-by date in the state file: December 29, 2021 · Correction verified: January 7, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Drill logs have not been documented since August 2021.
746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.
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Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.