Find a program / Texas / Austin / Primrose School of Austin at Mueller

Childcare center · Austin, TX

Primrose School of Austin at Mueller

A licensed child care center in Austin, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 2200 ALDRICH ST STE 130, Austin, TX 78723

County: Travis County

Phone: (512) 668-1010

Licensed to serve: Infant, Toddler, Pre-Kindergarten

Licensed capacity: 284 children

State ID (HHSC operation number): 1696340

Permit: Full Permit, issued February 20, 2020

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 1696340 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 28 inspections
  • 18 investigations
  • 12 citations from these visits (risk level: High 7, Medium High 4, Medium 1)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from December 8, 2021 to October 16, 2026, newest first: 58 visits and 26 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. October 16, 2026 · Inspection · No citations

  2. October 14, 2026 · Inspection · No citations

  3. October 2, 2026 · Inspection · No citations

  4. October 1, 2026 · Investigation (the program reported it to the state) · 1 citation

    • 746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child

      Risk level: Medium High · Correct-by date in the state file: October 14, 2026 · Correction verified: October 16, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, CCR discovered that on 9/28/26, a child in care, with a known sesame allergy, was served a snack containing sesame, that resulted in the child having an allergic reaction.

  5. September 9, 2026 · Inspection · No citations

  6. August 26, 2026 · Inspection · No citations

  7. August 24, 2026 · Investigation · Findings pending

  8. August 21, 2026 · Investigation · No citations

  9. August 12, 2026 · Investigation · No citations

  10. August 6, 2026 · Inspection · No citations

  11. July 30, 2026 · Inspection · No citations

  12. July 27, 2026 · Investigation · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: July 30, 2026 · Correction verified: August 6, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The investigation concluded that two caregivers, were not properly supervising the children in care.

  13. July 23, 2026 · Inspection · No citations

  14. July 14, 2026 · Inspection · No citations

  15. July 9, 2026 · Inspection · No citations

  16. June 25, 2026 · Inspection · No citations

  17. June 19, 2026 · Investigation · No citations

  18. June 19, 2026 · Investigation · Findings pending

  19. June 19, 2026 · Inspection · No citations

  20. June 8, 2026 · Investigation (the program reported it to the state) · No citations

  21. May 27, 2026 · Inspection · No citations

  22. May 6, 2026 · Inspection · No citations

  23. April 30, 2026 · Investigation · Findings pending

  24. April 20, 2026 · Inspection · No citations

  25. April 16, 2026 · Investigation (the program reported it to the state) · Findings pending

  26. March 24, 2026 · Inspection · No citations

  27. March 2, 2026 · Investigation (the program reported it to the state) · Findings pending

  28. February 19, 2026 · Inspection · No citations

  29. February 3, 2026 · Investigation · No citations

  30. January 30, 2026 · Inspection · No citations

  31. January 23, 2026 · Investigation · 3 citations

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The caregivers in charge of the classroom were not aware of the number of total children in their care.

    • 746.3401(a) - Annual Sanitation Inspection

      Risk level: Medium High · Correct-by date in the state file: February 5, 2026 · Correction verified: February 5, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The last santation inspection is dated 09/05/2024.

    • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

      Risk level: Medium High · Correct-by date in the state file: February 18, 2026 · Correction verified: February 19, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      There are concerns with caregiver to child ratios.

  32. January 13, 2026 · Inspection · No citations

  33. January 9, 2026 · Investigation · 1 citation

    • 746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child

      Risk level: Medium High · Correct-by date in the state file: February 6, 2026 · Correction verified: February 19, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.

  34. December 23, 2025 · Inspection · No citations

  35. December 9, 2025 · Inspection · 1 citation

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Correct-by date in the state file: December 9, 2025 · Correction verified: December 23, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.

  36. December 8, 2025 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: December 22, 2025 · Correction verified: December 23, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A child was left unsupervised for 5 minutes in a classroom.

  37. November 14, 2025 · Inspection · No citations

  38. November 12, 2025 · Investigation · No citations

  39. November 7, 2025 · Investigation · 2 citations

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: December 3, 2025 · Correction verified: December 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      There was a child that was left unsupervised in a classroom.

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: December 3, 2025 · Correction verified: December 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation failed to report an incident where a child was left unsupervised in a classroom.

  40. November 7, 2025 · Inspection · No citations

  41. September 3, 2025 · Inspection · 1 citation

    • 746.801(8) - Required Records Maintained and Made Available - Playground Maintenance Records

      Risk level: Medium · Correct-by date in the state file: September 12, 2025 · Correction verified: September 25, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At inspection, the operation did not have a playground checklist, available for CCR.

  42. January 6, 2025 · Inspection · No citations

  43. December 19, 2024 · Inspection · No citations

  44. December 14, 2024 · Investigation · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: January 6, 2025 · Correction verified: January 6, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A child was left in the classroom alone for approximately 4-6 minutes.

  45. October 3, 2024 · Inspection · No citations

  46. July 25, 2024 · Inspection · No citations

  47. November 9, 2023 · Inspection · No citations

  48. December 15, 2022 · Inspection · No citations

  49. December 9, 2022 · Investigation · No citations

  50. November 9, 2022 · Inspection · No citations

  51. November 1, 2022 · Investigation · No citations

  52. August 22, 2022 · Inspection · 1 citation

    • 746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records

      Risk level: Medium · Correct-by date in the state file: October 28, 2022 · Correction verified: November 9, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.

  53. April 27, 2022 · Inspection · 3 citations

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: April 27, 2022 · Correction verified: May 28, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: May 6, 2022 · Correction verified: May 9, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.

    • 746.1309(a) - Documented Annual Training Area - 24 Hours Required

      Risk level: Medium · Correct-by date in the state file: May 13, 2022 · Correction verified: May 17, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.

  54. February 14, 2022 · Inspection · No citations

  55. February 10, 2022 · Investigation · No citations

  56. January 25, 2022 · Inspection · 4 citations

    • 746.613(b) - Immunization Records, Exceptions, and Exemptions Current

      Risk level: Medium High · Correct-by date in the state file: February 25, 2022 · Correction verified: March 1, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      One child was missing an up to date immunization record.

    • 746.3809 - Medication No Longer Used

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.

    • 746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records

      Risk level: Medium · Correct-by date in the state file: February 25, 2022 · Correction verified: March 1, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      5 staff training files were not available for review during the inspection.

    • 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      Risk level: Medium High · Correct-by date in the state file: February 4, 2022 · Correction verified: February 14, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.

  57. December 20, 2021 · Inspection · No citations

  58. December 8, 2021 · Inspection · 6 citations

    • 746.901(4) - Required Personnel Records - Required Affidavit

      Risk level: Medium Low · Correct-by date in the state file: December 15, 2021 · Correction verified: December 15, 2021 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two staff members need notarized affidavits for the HR file.

    • 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal

      Risk level: Medium High · Correct-by date in the state file: April 8, 2022 · Correction verified: April 8, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A copy of the updated annual fire inspection was not on file at the operation.

    • 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For

      Risk level: High · Correct-by date in the state file: December 8, 2021 · Correction verified: December 20, 2021 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two staff members were unaware of the number of children in their classroom.

    • 746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.

    • 746.5205(4) - Documentation of Drills

      Risk level: Medium · Correct-by date in the state file: December 29, 2021 · Correction verified: January 7, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Drill logs have not been documented since August 2021.

    • 746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.

View the official record

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.