Find a program / Texas / Austin / Primrose School of Shady Hollow
Childcare center · Austin, TX
Primrose School of Shady Hollow
A licensed child care center in Austin, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 12341 BRODIE LN, Austin, TX 78748
County: Travis County
Phone: (512) 282-2341
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 210 children
State ID (HHSC operation number): 1715961
Permit: Full Permit, issued January 4, 2021
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1715961 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 7 inspections
- 2 investigations
- 0 citations from these visits
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from January 25, 2022 to August 11, 2026, newest first: 21 visits and 4 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
August 11, 2026 · Inspection · No citations
April 21, 2026 · Inspection · No citations
April 18, 2026 · Investigation · No citations
September 15, 2025 · Inspection · No citations
June 30, 2025 · Inspection · No citations
October 3, 2024 · Inspection · No citations
December 4, 2023 · Inspection · No citations
November 21, 2023 · Investigation (the program reported it to the state) · No citations
November 14, 2023 · Inspection · No citations
October 11, 2023 · Inspection · No citations
September 25, 2023 · Inspection · No citations
September 21, 2023 · Investigation · 2 citations
746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Risk level: Medium High · Correct-by date in the state file: October 3, 2023 · Correction verified: October 11, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was confirmed that a caregiver did not inform the other caregivers of a child being dropped off. This led to the child being left unattended on the playground.
746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
Risk level: High · Correct-by date in the state file: October 3, 2023 · Correction verified: October 11, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was confirmed that a child was left unattended on the playground for a short amount of time.
May 25, 2023 · Inspection · No citations
April 20, 2023 · Inspection · No citations
April 18, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
Risk level: High · Correct-by date in the state file: May 16, 2023 · Correction verified: May 25, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was a child that was left in the classroom unattended for approximately 10 minutes.
December 16, 2022 · Inspection · No citations
June 15, 2022 · Inspection · No citations
May 11, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Risk level: High · Correct-by date in the state file: June 7, 2022 · Correction verified: June 15, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
It was found that caregivers left a child outside without supervision for approximately 2 minutes.
May 11, 2022 · Inspection · No citations
May 3, 2022 · Investigation · No citations
January 25, 2022 · Inspection · No citations
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More programs in Austin · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.