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Childcare center · Austin, TX

Bright Horizons Family Center

A licensed child care center in Austin, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 2411 W BRAKER LN, Austin, TX 78758

County: Travis County

Phone: (512) 833-7090

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 194 children

State ID (HHSC operation number): 550239

Permit: Full Permit, issued October 25, 2000

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 550239 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 11 inspections
  • 5 investigations
  • 1 assessment
  • 12 citations from these visits (risk level: High 2, Medium High 6, Medium 4)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from May 6, 2022 to October 28, 2026, newest first: 23 visits and 19 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. October 28, 2026 · Inspection · No citations

  2. June 23, 2026 · Inspection · No citations

  3. May 28, 2026 · Investigation (the program reported it to the state) · No citations

  4. December 1, 2025 · Inspection · No citations

  5. July 29, 2025 · Investigation · No citations

  6. July 29, 2025 · Inspection · No citations

  7. February 4, 2025 · Inspection · No citations

  8. February 3, 2025 · Assessment · 1 citation

    • 746.5307(a) - Inspect Fire Extinguishers Monthly

      Risk level: Medium High · Correct-by date in the state file: February 10, 2025 · Correction verified: February 3, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      The fire extinguishers were not being inspected monthly.

  9. January 27, 2025 · Inspection · 9 citations

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: February 3, 2025 · Correction verified: February 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Correct-by date in the state file: January 27, 2025 · Correction verified: February 4, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.

    • 746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date

      Risk level: Medium High · Correct-by date in the state file: February 10, 2025 · Correction verified: February 3, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.

    • 746.3809 - Medication No Longer Used

      Risk level: Medium · Correct-by date in the state file: February 3, 2025 · Correction verified: February 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One child's medication was out-of-date and expired July 2024.

    • 746.623(2)(D) - Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccine

      Risk level: Medium · Correct-by date in the state file: February 10, 2025 · Correction verified: February 8, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.

    • 746.5307(a) - Inspect Fire Extinguishers Monthly

      Risk level: Medium High · Correct-by date in the state file: January 31, 2025 · Correction verified: February 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The fire extinguishers were not being inspected monthly.

    • 746.605(12)(C) - Required Admission Information - Prescribed Medications; Long Term Use

      Risk level: Medium High · Correct-by date in the state file: February 10, 2025 · Correction verified: February 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.

    • 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.

    • 746.4003(b) - First Aid Kit - Supplies Not Expired

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): No

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  10. December 12, 2024 · Inspection · No citations

  11. October 29, 2024 · Inspection · No citations

  12. October 17, 2024 · Investigation · 1 citation

    • 746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child

      Risk level: Medium High · Correct-by date in the state file: November 18, 2024 · Correction verified: December 12, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A child was given a food that contains an allergen.

  13. September 10, 2024 · Inspection · No citations

  14. September 6, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.2805(1) - Prohibited Punishments - Corporal Punishment

      Risk level: High · Correct-by date in the state file: September 23, 2024 · Correction verified: October 29, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver used prohibited punishment while re-directing a child.

  15. March 1, 2024 · Inspection · No citations

  16. January 16, 2024 · Investigation · No citations

  17. November 20, 2023 · Inspection · No citations

  18. November 7, 2023 · Investigation · No citations

  19. May 5, 2023 · Inspection · No citations

  20. May 1, 2023 · Inspection · 1 citation

    • 746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

      Risk level: Medium · Correct-by date in the state file: May 1, 2023 · Correction verified: May 5, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.

  21. April 13, 2023 · Inspection · 2 citations

    • 746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

      Risk level: Medium · Correct-by date in the state file: April 13, 2023 · Correction verified: May 1, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.

    • 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR

      Risk level: Medium High · Correct-by date in the state file: April 21, 2023 · Correction verified: May 1, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Current First aid/ CPR certification was not available to review for two of the 28 staff members.

  22. May 25, 2022 · Inspection · No citations

  23. May 6, 2022 · Inspection · 4 citations

    • 746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures

      Risk level: Medium High · Correct-by date in the state file: May 9, 2022 · Correction verified: May 25, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: May 6, 2022 · Correction verified: May 23, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.

    • 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      Risk level: Medium High · Correct-by date in the state file: May 10, 2022 · Correction verified: May 25, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One child with a food allergy emergency plan did not contain the parent's signature on the plan.

    • 746.4801 - Definition- What does Licensing mean by the term ?use zone??

      Risk level: Medium Low · Correct-by date in the state file: May 6, 2022 · Correction verified: May 25, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.

View the official record

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.