Promiseland Preschool

Inspection history

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from February 28, 2022 to September 10, 2026, newest first: 15 visits and 24 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

1. September 10, 2026 · Inspection · No citations

2. September 15, 2025 · Inspection · 4 citations

   • 746.1309(c) - Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment

     Risk level: Medium · Correct-by date in the state file: October 6, 2025 · Correction verified: October 6, 2025 · Inspector gave guidance (technical assistance): No

     Inspector's notes (as published)

     Four caregivers did not have annual training in the prevention, recognition, and reporting of child maltreatment

   • 746.3407 - Maintenance of Building, Grounds and Equipment

     Risk level: Medium High · Correct-by date in the state file: October 20, 2025 · Correction verified: November 3, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     On the playground that shares a fence line with a neighbor, there were large holes in the boards along the bottom of the fence line that are big enough for children to get their hands, arms, feet, and legs through.

   • 746.1301(a)(2)(A) - Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training

     Risk level: Medium High · Correct-by date in the state file: October 6, 2025 · Correction verified: October 6, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     One caregiver had none of the 24 hours of annual training available for evaluation at inspection

   • 746.901(9) - Required Personnel Records - Photo Identification

     Risk level: Medium · Correct-by date in the state file: September 17, 2025 · Correction verified: September 17, 2025 · Inspector gave guidance (technical assistance): No

     Inspector's notes (as published)

     One caregiver did not have a copy of photo identification on file for inspection.

3. January 21, 2025 · Assessment · 1 citation

   • 746.303(b) - Report Number of Employees

     Risk level: Medium Low · Correct-by date in the state file: January 24, 2025 · Correction verified: January 23, 2025 · Inspector gave guidance (technical assistance): Yes

     The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

4. September 17, 2024 · Inspection · No citations

5. June 18, 2024 · Inspection · No citations

6. October 12, 2023 · Inspection · No citations

7. September 18, 2023 · Inspection · 7 citations

   • 746.605(13)(A) - Required Admission Information - Limitations or Restrictions

     Risk level: Medium High · Correct-by date in the state file: September 25, 2023 · Correction verified: October 12, 2023 · Inspector gave guidance (technical assistance): Yes

     The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

   • 746.605(10) - Required Admission Information - Water Activity Permission

     Risk level: Medium · Correct-by date in the state file: September 25, 2023 · Correction verified: October 12, 2023 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     The operation has failed to update the admission form to reflect the new changes in the swimming requirements.

   • 746.801(2) - Required Records Maintained and Made Available - Infant Feeding Instructions

     Risk level: Medium · Correct-by date in the state file: September 25, 2023 · Correction verified: October 12, 2023 · Inspector gave guidance (technical assistance): No

     The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

   • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

     Risk level: Medium High · Correct-by date in the state file: September 18, 2023 · Correction verified: October 12, 2023 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     In the toddler classroom caregiver was supervising 11 children ages 16 months to two-year-old. The classroom is over ratio by2 children.The director was able to move to children two the other classroom.

   • 746.501(a)(29) - Written Operational Policies - Unassigned Epinephrine Auto-Injectors

     Risk level: High · Correct-by date in the state file: September 25, 2023 · Correction verified: October 12, 2023 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Operational Policies did not state if operation will administer unassigned epinephrine auto injectors.

   • 746.501(a)(30) - Written Operational Policies - Support inclusive services

     Risk level: Medium · Correct-by date in the state file: September 25, 2023 · Correction verified: October 12, 2023 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     The operation failed to update the parent handbook to reflect the changes for supporting inclusive services to children with special needs.

   • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

     Risk level: Medium · Correct-by date in the state file: September 25, 2023 · Correction verified: October 12, 2023 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Four infant feeding sheets were not updated within the 30-day requirements.

8. June 16, 2023 · Inspection · No citations

9. May 31, 2023 · Inspection · 2 citations

   • 746.201(7) - Operation Open to Parents At All Times

     Risk level: Medium · Correct-by date in the state file: May 31, 2023 · Correction verified: June 16, 2023 · Inspector gave guidance (technical assistance): No

     Inspector's notes (as published)

     Follow Up: Parents are still not allowed inside the operation.

   • 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean

     Risk level: Medium High · Correct-by date in the state file: June 7, 2023 · Correction verified: June 16, 2023 · Inspector gave guidance (technical assistance): No

     Inspector's notes (as published)

     In the school age classroom several ceiling tiles were stained. Photos were taken.

10. April 4, 2023 · Investigation · 2 citations

    • 746.631(a) - Sign-in and Sign-out Tracking System

      Risk level: Medium High · Correct-by date in the state file: May 19, 2023 · Correction verified: May 31, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the evidence obtained during the DFPS investigation, there is sufficient evidence to support that a child was not signed in and out on 2/14/2023.

    • 746.201(7) - Operation Open to Parents At All Times

      Risk level: Medium · Correct-by date in the state file: May 19, 2023 · Correction verified: May 31, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the evidence obtained during the DFPS investigation, there is sufficient evidence to support the allegation that parents are not allowed inside the operation.

11. March 8, 2023 · Investigation · No citations

12. February 1, 2023 · Inspection · 1 citation

    • 746.4751(c) - Maintenance Procedures for Active Play - Hazards Removed or Repaired

      Risk level: Medium High · Correct-by date in the state file: February 3, 2023 · Correction verified: February 2, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      On the school age playground I observed 3 nails sticking up from the wood. A photos were taken.

13. November 30, 2022 · Investigation (the program reported it to the state) · 3 citations

    • 746.2803(4)(D) - Positive Methods of Discipline and Guidance - Brief Supervised Separation

      Risk level: Medium · Correct-by date in the state file: January 27, 2023 · Correction verified: February 1, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information obtained during the investigation, a child was left in timeout for over an hour and the child is only 2.

    • 746.2805(10) - Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device

      Risk level: High · Correct-by date in the state file: January 27, 2023 · Correction verified: February 1, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information obtained during the investigation, there is sufficient evidence to support a citation for prohibited punishment. A highchair was used for the prohibited punishment.

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: January 27, 2023 · Correction verified: February 1, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information obtained during the investigation, the caregiver admitted bad judgement based on the type of punishment used.

14. September 19, 2022 · Inspection · 3 citations

    • 746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date

      Risk level: Medium High · Correct-by date in the state file: September 21, 2022 · Correction verified: September 27, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two child medication was not labeled with the date it was brought into operation. A photo was taken.

    • 746.1309(e) - Documented Annual Training- Required Content

      Risk level: Medium · Correct-by date in the state file: September 26, 2022 · Correction verified: September 27, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Two of the four caregiver did not have the required annual training: -topics for the last annual training year. The -caregivers need training in the following topics: - Preventing and controlling the spread of communicable diseases, including immunizations; - Administering medication, if applicable, - Preventing and responding to emergencies due to food or an allergic reaction; - Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; and - Handling, storing, and disposing of hazardous materials.

    • 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      Risk level: Medium High · Correct-by date in the state file: September 20, 2022 · Correction verified: September 19, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Caregiver with hire date 08/06/2018 did not have a current training on file.

15. February 28, 2022 · Assessment · 1 citation

    • 746.303(b) - Report Number of Employees

      Risk level: Medium Low · Correct-by date in the state file: March 2, 2022 · Correction verified: March 2, 2022 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

View the official record

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Sources

• HHSC CCL Daycare and Residential Operations Data: program details.
• HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
• HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.