Find a program / Delaware / Wilmington / PYRAMID LEARNING ACADEMY II
Child care center · Wilmington, DE
PYRAMID LEARNING ACADEMY II
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 102 BECKER AVENUE, Wilmington, DE 19804
Phone: (302) 995-9191
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 57 children
OCCL license number: 1509632
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2024: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 5 violations cited on these visits
- 2 complaint investigations completed (No Evidence to Substantiate: 1; Substantiated: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 5 visits with violations in the state's file (which starts November 12, 2021), newest first, with 14 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
June 3, 2025 · Unannounced Full Compliance Review · 1 violation
Child Files
Regulation code 40U · Correct by June 20, 2025 · Correction status: Completed, May 14, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Lead results needed for Child #2
August 12, 2024 · Unannounced Full Compliance Review · 2 violations
Child Files
Regulation code 40U · Correct by September 5, 2024 · Correction status: Completed, August 15, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Hours and days of attendance needed for child #2,3. Health appraisal needed for child #3. Health appraisal with immunizations and blood lead screening needed for child #5,9,11. Blood lead screening needed for child #12. Developmental plans needed for child #7,11,12. Please send corrections to OCCL.
License Requirements
Regulation code 6U · Correct by September 5, 2024 · Correction status: Completed, August 13, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Please post current license.
June 17, 2024 · Unannounced Full Compliance Review · 2 violations
Staffing
Regulation code 26U · Correct by July 15, 2024 · Correction status: Completed, July 9, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the teacher trained in day to day operations has a form in her file.
Child Files
Regulation code 40U · Correct by July 15, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are updated. Developmental plans needed for child #1,2,3,4,6,7,8,9,10 Health appraisals needed for child #5,10 Blood lead results needed for child #3, 10
Older than 3 years (not counted in the summary above)
June 2, 2023 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by July 7, 2023 · Correction status: Completed, July 27, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All staff files must be complete. Send CPR and First Aid certificates for one staff member. Send Administration of Medication certificate for one staff member. Send Health and Safety Training for three staff members. Send health appraisal with TB results for one staff member.
Child Files
Regulation code 40U · Correct by July 7, 2023 · Correction status: Completed, July 28, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All child files must be complete. Send health appraisal for one child. Send health appraisal with immunizations and blood lead screening for one child. Send blood lead screening for two children. Send Parents Right to Know permission form for two children. Send screen time permission form for one child.
November 28, 2022 · Unannounced Full Compliance Review · 7 violations
Personnel Files
Regulation code 30U · Correct by December 28, 2022 · Correction status: Completed, January 10, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All staff files must be complete. Send the staff orientation record for three staff members. Send the references for three staff members. Send the service letters for three staff members.
Child Files
Regulation code 40U · Correct by December 28, 2022 · Correction status: Completed, December 30, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All child files must be complete. Send the current immunization record or religious exemption for two children.
Indoor Space
Regulation code 49U · Correct by December 28, 2022 · Correction status: Completed, December 30, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all ceiling vents are clean. Send pictures.
Kitchen and Food Preparation
Regulation code 50U · Correct by December 28, 2022 · Correction status: Completed, December 30, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the floor in the kitchen is clean and free of dead bugs. Send pictures.
Toilet Facilities
Regulation code 51U · Correct by December 28, 2022 · Correction status: Completed, December 30, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the ceiling vent and the window in the bathroom are clean.
Outdoor Area
Regulation code 53U · Correct by December 28, 2022 · Correction status: Completed, December 30, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Remove all weeds from the playground area. Paint all metal playground equipment. Send pictures of both when completed.
Diapering and Soiled Clothing
Regulation code 61U · Correct by December 28, 2022 · Correction status: Completed, December 30, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Place disposable changing paper on the diaper changing table in the one-year-old classroom. Post the diaper changing procedures near the diaper changing table in the one-year-old classroom. Send pictures.
Complaint investigations
All 4 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed January 27, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
OCCL's investigation of regulatory non-compliance began after clearance from other agencies was received. On December 6, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding a lack of supervision. This concern had been self-reported to OCCL by the facility on December 2, 2024. An investigation was conducted on January 7, 2025. Based on the results of the investigation, staff interviews, and a review of documents and video footage, there is no evidence to substantiate this complaint for a lack of supervision. The staff person was present in the room but could not reach the child in time to prevent the fall.
Completed June 5, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 22, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, improper staff-to-child ratios, improper mixing of age groups, staff files not being on-site, an enrolled child not having a file on-site, and not having an administrator functioning in that role. The complaint is substantiated for lack of supervision based on interviews and video footage. Child #1 was observed on video to have been on the playground unsupervised for 25 minutes without staff knowledge. Staff #1 was also observed on video leaving children unsupervised in the center on multiple occasions. Staff #1 was terminated from employment as of April 22, 2024. This complaint is substantiated for improper staff-to-child ratio and improper mixing of age groups because based on attendance records received, there were multiple instances of improper staff-to-child ratios and improper mixing of age groups. This complaint is substantiated for staff files not being on-site because when asked to provide staff files, there were no staff files on-site to produce. This complaint is substantiated for an enrolled child not having a file on-site because when asked to provide Child #1's child file, the required child file elements could not be provided. There is no evidence to substantiate not having an administrator functioning in that role because based on staff interviews, the administrator was functioning in that role. An additional concern noted was attendance records provided were not complete with children not being signed out, not documenting combining classrooms, and staff not signing out of classrooms.
Older than 3 years (not counted in the summary above)
Completed September 28, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed July 31, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 26, 2023, a complaint was made to the Child Abuse and Neglect Report Line and accepted for investigation by the Institutional Abuse Unit (IAU). IAU abridged the case on May 30, 2023, at which time the Office of Child Care Licensing (OCCL) received the complaint regarding an allegation of improper discipline. An unannounced visit was conducted on June 2, 2023, to investigate this complaint. There is no evidence to substantiate this complaint for improper discipline because all the staff members interviewed stated Child #1 was never alone with Staff #2 and the video footage which was reviewed confirmed this to be true. Staff #2 denied ever harming any of the children in care.
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.