Find a program / Delaware / Wilmington / HIGHER LEARNING ACADEMY
Child care center · Wilmington, DE
HIGHER LEARNING ACADEMY
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 2002 RODMAN RD, Wilmington, DE 19805
Phone: (302) 384-6140
Ages served: 6 weeks through 5 years.
Age group: Infant through Pre-School
Licensed capacity: 51 children
OCCL license number: 1507396
Current enforcement action (as published): Revoked
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 10 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 82 violations cited on these visits
- 15 complaint investigations completed (Substantiated: 11; No Evidence to Substantiate: 3; No Evidence to Substantiate with Concern: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 13 visits with violations in the state's file (which starts November 12, 2021), newest first, with 99 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
January 22, 2025 · Unannounced Full Compliance Review · 9 violations
Personnel Files
Regulation code 30U · Correct by January 29, 2025 · Correction status: Completed, February 5, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 and 4 need CPR/FA, Staff #5 needs training hours and application or resume. Staff #8 needs upon hire- orientation form, OCCL training, references, declaration and drug/alcohol statement, adult abuse registry check.
Child Files
Regulation code 40U · Correct by February 14, 2025 · Correction status: Completed, February 5, 2025 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Indoor Space
Regulation code 49U · Correct by February 14, 2025 · Correction status: Completed, March 6, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Clean or replace carpet in the two year old classroom and fix hole in the bottom baseboard of the wall and send a picture to OCCL.
Outdoor Area
Regulation code 53U · Correct by February 14, 2025 · Correction status: Completed, February 17, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replace outdoor fence and ensure fence has 2 exits. Send a picture of repaired fence with exits to OCCL.
Equipment
Regulation code 57U · Correct by February 14, 2025 · Correction status: Completed, February 13, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Place science materials in the younger and older one year old room.
Authority to Inspect Granted
Regulation code 5U · Correct by February 14, 2025 · Correction status: Completed, February 14, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure OCCL has immediate access to the center- this includes access to information, files, documents, and video recordings needed to determine compliance.
Diapering and Soiled Clothing
Regulation code 61U · Correct by February 14, 2025 · Correction status: Completed, February 10, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure trash cans in the bathroom are foot operated. Send picture of fixed foot operated trash cans to OCCL.
Activity Areas
Regulation code 75U · Correct by February 14, 2025 · Correction status: Completed, February 5, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Place literacy items in the older one year old classroom.
License Renewal
Regulation code 8U · Correct by February 14, 2025 · Correction status: Completed, February 4, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send in notarized renewal application.
December 12, 2024 · Enforcement Visit · 5 violations
Indoor Space
Regulation code 49U · Correct by December 19, 2024 · Correction status: Completed, December 18, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure fragrances, incense, burning of candles are prohibited. Fragrance oil and diffuser were observed in the younger 1's room. Remove diffuser and send a picture to OCCL.
Toilet Facilities
Regulation code 51U · Correct by December 19, 2024 · Correction status: Completed, December 18, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replace ceiling tiles in the boys bathroom and hallway. Send proof of communication with the landlord regarding this issue to OCCL and work on replacing the tiles. This will be our last time citing for this non-compliance, or there will be further enforcement action.
Diapering and Soiled Clothing
Regulation code 61U · Correct by December 19, 2024 · Correction status: Completed, December 23, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Place diaper changing covers in the boy's bathroom. There were none upon arrival.
Administration of Medication
Regulation code 63U · Correct by December 19, 2024 · Correction status: Completed, December 12, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure melatonin "sleep spray" is not used. Sleep spray was observed in the younger 1's classroom and is classified as medication and should not be used. Remove spray from classroom and send a picture to OCCL.
Emergency Planning
Regulation code 66U · Correct by December 12, 2024 · Correction status: Completed, December 18, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is enough emergency water/snacks. Send a picture of emergency water to OCCL.
November 19, 2024 · Enforcement Visit · 7 violations
Indoor Space
Regulation code 49U · Correct by November 25, 2024 · Correction status: Completed, November 19, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure trash, including diaper trash, is covered at all times. Both bathrooms and the one year old room did not have the trashcan covered. This was corrected at the visit.
Toilet Facilities
Regulation code 51U · Correct by November 25, 2024 · Correction status: Completed, December 2, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure paper towels are available in the bathrooms. Send a picture.
Equipment
Regulation code 57U · Correct by November 25, 2024 · Correction status: Completed, November 20, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Music items needed in the new one year old room. Send a picture.
Diapering and Soiled Clothing
Regulation code 61U · Correct by November 25, 2024 · Correction status: Completed, December 23, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replace ceiling tiles in the boys bathroom. Ensure disposable covers are used for diapering. Send a picture.
Administration of Medication
Regulation code 63U · Correct by November 25, 2024 · Correction status: Completed, December 2, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Lesson Plans
Regulation code 74U · Correct by November 25, 2024 · Correction status: Completed, November 19, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are current and posted. The one year old room was completing theirs at the time of the visit. Another one year old room did not have a lesson plan posted. Both rooms were corrected at the visit.
Activity Schedule
Regulation code 76U · Correct by November 19, 2024 · Correction status: Completed, November 19, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Pre-K room schedule was not posted. This was corrected at the visit. Screen time may not be used for one-year-olds. A video with music was playing in both one year old classrooms. This was corrected at the visit.
October 23, 2024 · Enforcement Visit · 11 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by October 30, 2024 · Correction status: Completed, November 19, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure classroom capacity is maintained in the Pre-K room. The max number of children is 11, but 12 children were present. Review capacity for all rooms and send a signed acknowledgment from all staff.
General Qualifications
Regulation code 28U · Correct by November 1, 2024 · Correction status: Completed, October 25, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
While waiting for the results of the background check, a staff member must be supervised at all times. A staff member was observed alone with children and has not been determined eligible by the Criminal History Unit. Please submit an update to OCCL.
Children's Attendance
Regulation code 43U · Correct by November 1, 2024 · Correction status: Completed, January 1, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure attendance is accurate. 10 children were signed into the ones room, but several were in another room upon arrival. Send attendance for 1 week for older and younger ones. Attendance documentation shows staff not signed out.
Hazardous Materials
Regulation code 45U · Correct by October 30, 2024 · Correction status: Completed, October 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Bleach was accessible under the sink in the boys bathroom and cleaners were accessible in the one year old classroom. Remove them or put locks on the cabinet and send pictures.
Indoor Space
Regulation code 49U · Correct by October 30, 2024 · Correction status: Completed, October 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure trash is covered at all times. Trash was uncovered in the ones room and both bathrooms, where they are also used for diapering. Send pictures. Ensure no trash is stored on the floor.
Toilet Facilities
Regulation code 51U · Correct by November 6, 2024 · Correction status: Completed, December 18, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Clean the intake ventilation fan in the boys bathroom and order/install replacement ceiling tiles. Send pictures or receipts.
Equipment
Regulation code 57U · Correct by November 1, 2024 · Correction status: Completed, November 15, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
One year old classroom needs music, sensory, and manipulative materials. Send pictures.
Diapering and Soiled Clothing
Regulation code 61U · Correct by October 30, 2024 · Correction status: Completed, December 23, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure trash is covered at all times. Trash was uncovered in the ones room and both bathrooms, where they are also used for diapering. Send pictures. Ensure no trash is stored on the floor. Disposable covers are needed for all changing areas. Send pictures.
Emergency Planning
Regulation code 66U · Correct by October 30, 2024 · Correction status: Completed, October 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is enough emergency water available. Send a picture.
Meals and Snacks
Regulation code 71U · Correct by October 30, 2024 · Correction status: Completed, October 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Nutrigrain bars and water were served for breakfast. Ensure all meals meet required components. Send planned menu for the week of 10/28/2024.
Lesson Plans
Regulation code 74U · Correct by October 30, 2024 · Correction status: Completed, October 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Lesson plan was not current in the two's room. Pre-K lesson plan is missing a healthy habits and music activity. Ensure staff are trained in what classifies as social-emotional activities. Send one week's plans for infants, ones, and twos.
September 16, 2024 · Enforcement Visit · 6 violations
Personnel Files
Regulation code 30U · Correct by September 23, 2024 · Correction status: Completed, October 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit for Staff #1: Review of abuse/neglect and safe sleep, orientation form, health and safety training, application/resume, job description, 4 references, service letter attempt with release of employment history, employee declaration and drug/alcohol statement, adult abuse registry check.
Staff Attendance
Regulation code 36U · Correct by September 23, 2024 · Correction status: Completed, September 23, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff are signing out when leaving the classroom. Two staff in the threes room weren't signed out and one child in the Pre-K room wasn't signed in. Send one weeks attendance to OCCL.
Children's Attendance
Regulation code 43U · Correct by September 23, 2024 · Correction status: Completed, September 23, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all children are signed in. One child in the Pre-K room wasn't signed in. Send one weeks attendance to OCCL.
Equipment
Regulation code 57U · Correct by September 23, 2024 · Correction status: Completed, September 26, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Remove or repair broken shelf near the literacy area that is coming apart. Send pictures to OCCL.
Meals and Snacks
Regulation code 71U · Correct by September 23, 2024 · Correction status: Completed, September 23, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure afternoon snack contains two of the required components. Animal crackers and water were served. This will be checked at a follow-up visit.
Activity Areas
Regulation code 75U · Correct by September 23, 2024 · Correction status: Completed, September 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there are sufficient manipulatives, art, and construction materials in the three year old classroom. Send pictures to OCCL.
August 21, 2024 · Enforcement Visit · 6 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by August 28, 2024 · Correction status: Completed, September 6, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure classroom capacity in the three-year-old classroom is maintained. Agreement with OCCL regarding classroom capacities was with the one and Pre-K rooms. The three-year-old room was over its capacity with 15 children present. The room capacity is 10 children. Review the center's measured capacity space and send a confirmation of understanding to OCCL.
General Qualifications
Regulation code 28U · Correct by August 28, 2024 · Correction status: Completed, August 27, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff are supervised at all times until eligibility is determined. Staff #1 was observed changing a child's diaper in the bathroom but is not DEEDS qualified or determined eligible to work with children by the Criminal History Unit. Submit Staff #1's out of state results to CHU and send eligibility letter by 8/28/2024. Staff #1 submitted her out of state request receipt, dated 8/19/2024.
Personnel Files
Regulation code 30U · Correct by August 28, 2024 · Correction status: Completed, September 20, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Staff Attendance
Regulation code 36U · Correct by August 28, 2024 · Correction status: Completed, September 6, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff sign in and out for their lunch breaks. All staff did not sign in and out. Send one week's of attendance for all classrooms reflecting lunch and bathroom breaks to OCCL.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by August 28, 2024 · Correction status: Completed, August 27, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure nap cots are 18 inches apart. Cots in the one year old classroom were too close together. Separate nap cots and send a picture to OCCL of spaced out cots during nap time.
Lesson Plans
Regulation code 74U · Correct by August 28, 2024 · Correction status: Completed, August 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit updated lesson plans for the three and pre-k rooms.
June 27, 2024 · Enforcement Visit · 5 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by June 27, 2024 · Correction status: Completed, July 1, 2024 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Indoor Space
Regulation code 49U · Correct by July 8, 2024 · Correction status: Completed, July 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure TV's are not placed on top of the shelves and accessible to children. Remove TV from shelf and send a picture to OCCL. Not in the way of the children.
Kitchen and Food Preparation
Regulation code 50U · Correct by July 11, 2024 · Correction status: Completed, July 29, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replace refrigerator and send receipt or invoice to OCCL. CACFP will be contacted if receipt is not presented.
Pools and Swimming
Regulation code 54U · Correct by July 8, 2024 · Correction status: Completed, August 7, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Wading pools are prohibited. Remove wading pool and review regulation 54 and send a signed acknowledgment to OCCL.
Feeding of Infants
Regulation code 72U · Correct by July 8, 2024 · Correction status: Completed, August 2, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Update infant feeding schedule for Child #1 and Child #2.
May 21, 2024 · Enforcement Visit · 3 violations
Personnel Files
Regulation code 30U · Correct by May 28, 2024 · Correction status: Completed, June 18, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. All staff need eligibility letters in their files and 2 documented attempts at sending the service letter. Staff #3 needs CPR/FA, orientation form, health appraisal, release of employment, and 2 documented attempts for the service letter. Staff #4 needs a health appraisal. Staff #7 needs CPR/FA and 2 more refences.
Kitchen and Food Preparation
Regulation code 50U · Correct by May 28, 2024 · Correction status: Completed, August 1, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure kitchen refrigerator is 40 degrees or below. Current temperature read 60 degrees. Replace refrigerator or take a picture showing 40 degrees to OCCL.
Meals and Snacks
Regulation code 71U · Correct by May 28, 2024 · Correction status: Completed, June 4, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure any changes to the menu are documented and families are notified. The posted menu did not match what was for breakfast, and the provider did not inform families of the change. Review Regulation 71 and send a signed acknowledgement to OCCL.
April 25, 2024 · Enforcement Visit · 10 violations
Insurance Coverage
Regulation code 16U · Correct by May 2, 2024 · Correction status: Completed, May 1, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit updated liability insurance.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by May 2, 2024 · Correction status: Completed, June 4, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure accurate ratios and group size are maintained. Upon entry, all classrooms except the infant room were present in the three's room. There were 35 children and 6 teachers present. The youngest was one year old. Review Regulation 27 regarding max group size and child ratio's and send a signed acknowledgement to OCCL.
Personnel Files
Regulation code 30U · Correct by May 2, 2024 · Correction status: Completed, June 18, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Child Files
Regulation code 40U · Correct by May 2, 2024 · Correction status: Completed, June 4, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit MAR log for Child #1.
Children's Attendance
Regulation code 43U · Correct by May 2, 2024 · Correction status: Completed, May 21, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's attendance is accurate. Two children were not signed in, in the fours/fives room. Send 1 week attendance to OCCL.
Indoor Space
Regulation code 49U · Correct by May 2, 2024 · Correction status: Completed, May 7, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure garbage is covered in all classrooms. The infants, ones, threes, fours/fives rooms did not have lids on the trashcans. Send a picture of trashcan lids for all rooms to OCCL.
Toilet Facilities
Regulation code 51U · Correct by May 2, 2024 · Correction status: Completed, May 9, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Fix vent fan in the girls bathroom and send a video of fan in use to OCCL.
Meals and Snacks
Regulation code 71U · Correct by May 2, 2024 · Correction status: Completed, May 1, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure updated food menu is posted and updated, and menu is followed. Posted menu was not updated and cereal, milk, fruit, was not on today's menu. Send updated menu to OCCL.
Lesson Plans
Regulation code 74U · Correct by May 2, 2024 · Correction status: Completed, May 1, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plan is posted and updated. The infants, ones, pre-k, rooms did not have updated lesson plans. The two's room did not have accurate social-emotional components, and the three's room did not have music and food components. Send updated lesson plans for all rooms to OCCL, with accurate components.
Activity Schedule
Regulation code 76U · Correct by May 2, 2024 · Correction status: Completed, May 1, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure schedule for all classrooms are posted. Send schedule for all classrooms to OCCL.
January 18, 2024 · Unannounced Full Compliance Review · 20 violations
Governing Body
Regulation code 15U · Correct by February 15, 2024 · Correction status: Completed, March 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
A licensee shall have an organized system of business management and have sufficient staff. During the visit on January 18, 2024, there was not sufficient staff available within the center to allow for appropriate lunch breaks, bathroom breaks, preparing meals, or opening the door for visitors. Submit an updated staffing plan to show sufficient staffing schedule within the center by January 26, 2024. The staffing plan shall include which ages of the children each staff member will be working with at all times.
Insurance Coverage
Regulation code 16U · Correct by February 15, 2024 · Correction status: Completed, January 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure a current copy of liability insurance is up to date for the center. Send to OCCL when complete.
Staff Qualifications
Regulation code 24U · Correct by January 18, 2024 · Correction status: Completed, January 18, 2024 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by February 15, 2024 · Correction status: Completed, April 4, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure ratios for all classrooms are met at all times. A staff member was alone with 9 children including 2 infants. Two Staff who were not determined eligible in the system were alone with 11 children. Send two weeks attendance documentation for all classrooms by February 15, 2024.
General Qualifications
Regulation code 28U · Correct by January 18, 2024 · Correction status: Completed, January 18, 2024 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Personnel Files
Regulation code 30U · Correct by February 15, 2024 · Correction status: Completed, March 28, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
First Aid and CPR Training
Regulation code 35U · Correct by February 15, 2024 · Correction status: Completed, April 4, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
No staff at the center have current hand-on- CPR training. Ensure there is certified staff member on site at all times. Send copies of CPR/First Aid for all staff.
Staff Attendance
Regulation code 36U · Correct by February 15, 2024 · Correction status: Completed, April 4, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff sign in and out of each classroom when leaving the classrooms and during transitions. . Send two weeks worth of attendance to OCCL showing staff signing in and out of the classroom. Infant Teacher was observed cooking and was not signed out on the attendance document, as well as the 1 year old assistant teacher was observed taking two children to get their diaper changed, leaving an unqualified staff member alone with 9 children including two infants. Send two weeks worth of each classrooms attendance to OCCL showing staff signing in and out of the classroom.
Child Files
Regulation code 40U · Correct by February 15, 2024 · Correction status: Completed, March 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all child files are complete. Child #5,6,7,14 need updated Health Appraisals. Child #3,6,7,14 need immunizations. Child # 1,2,3,4,6,7,11, 14 need blood lead level results. Child #13 needs transportation permission. Send to OCCL when complete.
Indoor Space
Regulation code 49U · Correct by February 15, 2024 · Correction status: Completed, January 18, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all Cleaning Chemicals are locked. Both the girls and boys bathrooms had cleaning chemicals accessible to children in care. This was corrected at the visit when the administrator removed the cleaning chemicals from under the bathroom sinks.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by February 15, 2024 · Correction status: Completed, April 3, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all classroom have labeled rest equipment. All rooms in the center except the Infant room need labeled sleep equipment along with a chart if sleep equipment is labeled by number. Send a picture of the the list of children assigned to the numbered sleep equipment for each classroom. (Provider only corrected labeled equipment without providing a list of the children assigned to each cot).
First Aid Kits
Regulation code 65U · Correct by February 15, 2024 · Correction status: Completed, February 1, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure First Aid Kit is complete. First aid kit did not include roll gauze or triangular bandage. Send a picture to OCCL when First Aid Kit items are complete.
Feeding of Infants
Regulation code 72U · Correct by January 18, 2024 · Correction status: Completed, January 18, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all bottles are labeled in the infant room. Send a picture of the labeled bottles to OCCL when complete. This was corrected at the visit when the Infant Teacher labeled the bottles.
Lesson Plans
Regulation code 74U · Correct by February 15, 2024 · Correction status: Completed, April 4, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
None of the classroom in the center had current lesson plans posted. Send 2 weeks worth of lesson plans to OCCL for each classroom in the center. Send pictures to OCCL of current Lesson Plans being posted outside of each classroom that are labeled for each age group served at the center.
Activity Schedule
Regulation code 76U · Correct by February 15, 2024 · Correction status: Completed, March 28, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Infant and Toddler Care
Regulation code 77U · Correct by February 15, 2024 · Correction status: Completed, March 14, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Infant Daily logs are completed and available and filled out for each infant in care. Send one weeks worth of infant daily logs to OCCL when complete.
Interactions with Infants
Regulation code 78U · Correct by February 15, 2024 · Correction status: Completed, April 4, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Interactions with Toddlers
Regulation code 79U · Correct by January 26, 2024 · Correction status: Completed, April 4, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Interactions with Preschool and School-Age Children
Regulation code 80U · Correct by January 26, 2024 · Correction status: Completed, April 4, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
License Renewal
Regulation code 8U · Correct by February 15, 2024 · Correction status: Completed, January 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure an annual renewal application is submitted 60 days prior to license expiration. Send to OCCL when complete. Ensure 2024 Business License is current, and posted in the center. Send a copy to OCCL when complete.
Older than 3 years (not counted in the summary above)
July 21, 2023 · Unannounced · 8 violations
Personnel Files
Regulation code 30U · Correct by August 15, 2023 · Correction status: Completed, August 10, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs a Health appraisal. Also two attempts need to be made for each place of employment. Send to OCCL when complete. Staff #2,3, need service letters submitted to previous employers before needing 5 references if service letter are not returned. Proof of service letters being sent out twice must be kept in staff files before allowing 5 references. Send to OCCL when complete. Staff #4 needs to complete OCCL's 7 hour Health & Safety class.
Child Files
Regulation code 40U · Correct by August 15, 2023 · Correction status: Completed, August 10, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child #16 needs a current Health Appraisal and blood lead screening. Send to OCCL when complete. Child #18 needs blood lead screening. Send to OCCL when complete. Child #19 needs a current Health Appraisal, Immunization, blood lead screening. Send to OCCL when complete. Child #7 needs blood lead screening. Send to OCCL when complete.
Indoor Space
Regulation code 49U · Correct by August 20, 2023 · Correction status: Completed, August 8, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Repair the hole in the wall behind stall in the boys bathroom. Send a picture when complete.
Kitchen and Food Preparation
Regulation code 50U · Correct by August 20, 2023 · Correction status: Completed, August 4, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all opened food items in the kitchen are labeled with prep or expiration date. Remove any spoiled foods. Send pictures when corrected. Refrigerator in the kitchen was at 45 degrees. Lower temperature and send pictures of thermometers to OCCL. Thermometers are needed in the fridge by one's room. Send a picture to OCCL when complete.
Equipment
Regulation code 57U · Correct by August 1, 2023 · Correction status: Completed, August 9, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is sufficient materials available. More dramatic play items are needed in the middle room and dramatic play and manipulatives in the one-year old room.
Diapering and Soiled Clothing
Regulation code 61U · Correct by August 20, 2023 · Correction status: Completed, August 4, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Diapering cans were not foot-operated in either bathroom. Repair or replace and send a picture to OCCL when complete. Disposable gloves are required. Send pictures to OCCL when complete.
Lesson Plans
Regulation code 74U · Correct by August 20, 2023 · Correction status: Completed, August 10, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure written lesson plans are current and posted for easy reference. On June 22, 2023, lesson plans were posted for the months of May 2023 for the Pre-K classroom and June 2023 for the one-year-old classroom. Submit lesson plans for all classrooms for the week of July 24, 2023.
Infant and Toddler Care
Regulation code 77U · Correct by August 1, 2023 · Correction status: Completed, August 8, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replace the safety gate at the one-year- old room doorway so it is not a pressure gate.
May 16, 2023 · 60-Day Visit · 8 violations
Insurance Coverage
Regulation code 16U · Correct by June 15, 2023 · Correction status: Completed, June 15, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
General Qualifications
Regulation code 28U · Correct by June 15, 2023 · Correction status: Completed, May 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff are fingerprinted and determined eligible before hire date. Send eligibility determination letters to OCCL when complete.
Personnel Files
Regulation code 30U · Correct by June 15, 2023 · Correction status: Completed, June 30, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Owner's File
Regulation code 31U · Correct by June 15, 2023 · Correction status: Completed, June 30, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure owner's files are complete. Send to OCCL When complete.
Parents Right to Know
Regulation code 38U · Correct by June 15, 2023 · Correction status: Completed, June 20, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Parent Right to Know Log is filled out for all enrolled children, and anyone who tours the center. Send to OCCL when complete.
Child Files
Regulation code 40U · Correct by June 15, 2023 · Correction status: Completed, June 20, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Child Files are complete. Child #1 needs enrollment, hours, and days attending. Child #2 needs immunizations, and blood lead screening. Child #4 needs hours, and days attending. Child #6 needs hours attending. Child #7 needs blood lead screening. Child #10 needs date of enrollment. Child #11 needs a Health Appraisal, Immunizations, and blood lead screening. Send to OCCL when complete.
Children's Attendance
Regulation code 43U · Correct by June 15, 2023 · Correction status: Completed, May 16, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure attendance is accurate for each room. The three year old room had 14 children signed in and 7 children present. This was corrected at the visit.
Kitchen and Food Preparation
Regulation code 50U · Correct by June 15, 2023 · Correction status: Completed, May 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Refrigerator in the infant room has a thermometer. Send to OCCL when complete.
July 21, 2022 · Unannounced · 1 violation
Governing Body
Regulation code 15U · Correct by August 1, 2023 · Correction status: Completed, August 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Sufficient staffing needed to conduct all functions- answering the door/infant diaper changes. Submit a staffing plan to ensure this is corrected.
Complaint investigations
All 16 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed February 19, 2025 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed February 3, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint regarding concerns of lack of supervision, not having proper security measures, and lack of indoor space cleanliness due to a dirty rug, and not using respectful communication with families. This complaint is substantiated for lack of supervision, not having proper security measures, and not having respectful communication with families. Staff #7 stated teachers have left their occupied classrooms at the end of the day to open the main door, and this occurred twice. Staff #5 stated the main door is sometimes propped open at the end of the day. Staff #3 stated Administrator #1 could work on her tone when speaking with families, and Staff #7 confirmed Administrator #1 uses a demeaning and belittling tone towards families.
Completed January 27, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On January 10, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of not using respectful communication with families. An investigation was conducted on January 15, 2025. There is no evidence to substantiate this complaint for concerns of not using respectful communication based on the interview conducted. Administrator #1 was interviewed and stated Parent #1 became upset and Administrator #1 stated they used respectful communication throughout the interactions with Parent #1. Administrator #1 stated Parent #1 became upset and raised their voice, and Administrator #1 stated they told Parent #1 they could withdraw their children from care if they chose to.
Completed January 27, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed January 27, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed September 26, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed July 22, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed May 20, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed April 3, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed January 25, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed January 25, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed January 5, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed December 18, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received two complaints on November 6, 2023, regarding concerns about improper staff-to-child ratios, lack of supervision, not using positive behavior management techniques, children running around the classrooms without direction, the Administrator not being present at the facility, and inadequate food being served to the children. An investigation was conducted on November 8, 2023. The complaint is substantiated for not providing proper interactions with preschool age children because the children were observed running around the middle classroom with little to no guidance or positive interactions with staff members. This complaint is also substantiated for the administrator not being present the required hours, as the administrator was not present upon arrival and was unable to provide attendance documentation to support her attendance at the center. This complaint is also substantiated for the inadequate food being served to the children because on the date of this visit, the breakfast and lunch provided to the children did not meet the requirements. There is no evidence to substantiate improper staff-to-child ratios because all classrooms were within staff-to-child ratio at this visit, and attendance documentation viewed at this visit reflected the same. There is no evidence to substantiate not using positive behavior management techniques as no staff members were observed yelling at children or otherwise acting inappropriately. There is no evidence to substantiate lack of supervision as no staff members were observed using their cellphones during this visit. Additional concerns noted at this visit are the posted menus did not reflect what was being served to the children, lesson plans posted were not current but from the previous month, five containers of diapering cream/ointment were observed in the bathroom without the correct Medication Administration Records, , infant feeding schedules were not being signed monthly by the parent/guardian. and cleaning chemicals were accessible to children. An additional concern noted was the Administrator became angry and raised her voice with OCCL staff during this visit and began refusing to speak with the Licensing Specialist. In addition, the Administrator stated she was not going to comply with specific DELACARE Regulations such as making a change to the posted menu to coordinate with the food served and documenting her attendance at the center.
Completed December 11, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received two complaints on November 8, 2023, regarding concerns about two child injuries occurring without receipt of an accident/injury report and concerns of lack of supervision. An investigation was conducted on December 7, 2023. This complaint is substantiated for not providing an accident/injury report for a child facial injury that occurred in October 2023. This complaint is also substantiated for lack of supervision because the staff member responsible for the care of Child #1 when the injury occurred was not qualified to be left alone with children due to not having a DEEDS Early Learning Certificate.
Completed November 13, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed October 6, 2023 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.