Find a program / Delaware / Wilmington / TRUITT'S HELPING HANDS CHILDCARE/PRESCHOOL
Child care center · Wilmington, DE
TRUITT'S HELPING HANDS CHILDCARE/PRESCHOOL
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 2915 LANCASTER AVE, Wilmington, DE 19805
Phone: (302) 426-6436
Ages served: 8 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 24 children
OCCL license number: 1440621
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 1 visit where violations were cited (the state's file doesn't list visits where nothing was cited)
- 3 violations cited on these visits
- 0 complaint investigations completed
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 3 visits with violations in the state's file (which starts November 12, 2021), newest first, with 15 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
April 16, 2025 · Unannounced Full Compliance Review · 3 violations
Telephones
Regulation code 17U · Correct by May 12, 2025 · Correction status: Completed, April 17, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Post emergency numbers. Take a photo of posting and send to OCCL.
Personnel Files
Regulation code 30U · Correct by May 12, 2025 · Correction status: Completed, May 13, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs health/safety training.
Child Files
Regulation code 40U · Correct by May 12, 2025 · Correction status: Completed, April 16, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Submit screen time permission for Child #5.
Older than 3 years (not counted in the summary above)
April 5, 2023 · Unannounced Full Compliance Review · 8 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by May 5, 2023 · Correction status: Completed, April 6, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff/child ratios and group sizes are maintained. Ensure infants/toddlers are cared for in separate areas when 12 or more children are present. Upon entry, 10 preschool/2-year-old children and 3 one-year-olds were together in the pre-k room with 1 teacher. 2 one-year-olds moved from the pre-k room to the infant/toddler room, leaving the pre-k room with 11 preschool/2-year-old children and 1 one-year-old. Two-year-olds and one-year-olds cannot be mixed with older groups, and two-year-olds were present in the pre-k classroom. Send the staffing schedule/assignment list (who is assigned to what classroom every day and the time they clock in and clock-out), along with a signed acknowledgment of review for regulation 27 to OCCL.
Personnel Files
Regulation code 30U · Correct by May 5, 2023 · Correction status: Completed, April 15, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs their OCCL Health/Safety training, and Staff #2 needs their fingerprinting receipt. Send to OCCL.
Staff Attendance
Regulation code 36U · Correct by April 5, 2023 · Correction status: Completed, April 5, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff are signed out when they leave a classroom. One staff member was not signed out in the pre-k room. This was corrected at the visit.
Child Files
Regulation code 40U · Correct by May 5, 2023 · Correction status: Completed, April 6, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all child files are complete. Child#4 needs an immunization record and blood lead screening.
Children's Attendance
Regulation code 43U · Correct by April 5, 2023 · Correction status: Completed, April 5, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all children are signed in and out. 13 children were present in the pre-k room but 14 were signed in. This was corrected at the visit.
Kitchen and Food Preparation
Regulation code 50U · Correct by May 5, 2023 · Correction status: Completed, April 5, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure refrigerator temperature is 41 degrees or cooler in the infant room. The thermometer read 56 degrees. Send a picture of thermometer showing 41 degrees or cooler and send to OCCL.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by May 5, 2023 · Correction status: Completed, April 6, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all rest equipment is labeled. The preschool nap cots were not labeled. Create a number system for the cots and send a picture to OCCL.
Feeding of Infants
Regulation code 72U · Correct by April 5, 2023 · Correction status: Completed, April 5, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all infant/toddler bottles are labeled. This was corrected at the visit.
April 27, 2022 · Unannounced · 4 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by April 27, 2022 · Correction status: Completed, April 27, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure proper staff to child ratios are maintained at all times. At the time of the visit, 12 children and two staff members were observed in the pre-school classroom. Children observed included infants and toddlers who were mixed with older children. Staff in the infant classroom were also observed leaving the infant classroom. This all was corrected at the visit.
Staff Attendance
Regulation code 36U · Correct by May 16, 2022 · Correction status: Completed, May 12, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff attendance is accurate. At the time of the visit, four staff members were signed into the pre-school classroom. Send two weeks of attendance for all classrooms to OCCL.
Children's Attendance
Regulation code 43U · Correct by May 16, 2022 · Correction status: Completed, May 12, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's attendance is accurate. At the visit, 14 children were signed into the preschool room and 12 children were present. Send two weeks of attendance for pre-school room.
Indoor Space
Regulation code 49U · Correct by April 27, 2022 · Correction status: Completed, April 27, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
At the time of the visit attendance records for the pre-school classroom showed 14 children signed into the pre-school classroom. The room measures for 13 children.
Complaint investigations
All 3 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Older than 3 years (not counted in the summary above)
Completed September 25, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed August 31, 2023 · Result: Substantiated
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed May 23, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 29, 2022, the Office of Child Care Licensing received a complaint regarding not following diaper changing procedures and disrespectful communication with a parent. An investigation was conducted on April 29, 2022. Based on the results of this investigation there is no evidence to substantiate this complaint because the center administrator stated Child #1 was changed one hour before he was picked-up by Parent #1 and did not observe the child's clothing to be wet. Also, the center administrator, Staff #1, and Staff #2 all stated they observed Parent #1 use disrespectful communication in front of children and staff.
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.