Find a program / Delaware / Wilmington / PINE STREET LEARNING ACADEMY
Child care center · Wilmington, DE
PINE STREET LEARNING ACADEMY
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 502 N PINE ST, Wilmington, DE 19801
Phone: (302) 651-9400
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 156 children
OCCL license number: 998818
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2023: 1 facility injury. No facility deaths reported. 2022: 2 facility injuries. No facility deaths reported. 2021: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 15 violations cited on these visits
- 1 complaint investigation completed (No Evidence to Substantiate: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 4 visits with violations in the state's file (which starts November 12, 2021), newest first, with 23 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
November 13, 2025 · Unannounced Full Compliance Review · 9 violations
Insurance Coverage
Regulation code 16U · Correct by December 12, 2025 · Correction status: Completed, December 19, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit liability insurance by 12/12/2025.
Personnel Files
Regulation code 30U · Correct by December 12, 2025 · Correction status: Completed, December 19, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff files need the following: Staff #1, 2, 3, 4, 5, and 6 need completed/filled out professional development plans. Staff #3 needs annual review of abuse and neglect, Staff #4 needs 2 references and proof of attempts to send service letters.
Child Files
Regulation code 40U · Correct by December 12, 2025 · Correction status: Completed, December 12, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child files need the following: - Child #5 needs a developmental plan. Child #7 needs a health appraisal and blood lead screening.
Indoor Space
Regulation code 49U · Correct by December 12, 2025 · Correction status: Completed, December 12, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Vacuum carpet in the infant room and send a picture to OCCL. Ensure all outlets have covers. Send a picture of all outlets covered in all classrooms to OCCL.
Outdoor Area
Regulation code 53U · Correct by December 12, 2025 · Correction status: Completed, November 14, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all fall zones outdoors are covered. Send a picture to OCCL.
Meals and Snacks
Regulation code 71U · Correct by December 12, 2025 · Correction status: Completed, November 13, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure milk served is up to date. Milk in the infant classroom, 3/4 year old classroom, and 2 in the kitchen were expired. This was corrected at the visit.
Activity Schedule
Regulation code 76U · Correct by December 12, 2025 · Correction status: Completed, November 14, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the outdoor play schedule is followed. Outdoor play was not observed. Have all staff acknowledge and sign Regulation 76.
Interactions with Preschool and School-Age Children
Regulation code 80U · Correct by December 12, 2025 · Correction status: Completed, November 14, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff interact with preschool children. One staff was observed sitting in a chair and not engaging with children. Have this staff member review Regulation 80 and send a signed acknowledgement to OCCL.
License Renewal
Regulation code 8U · Correct by December 12, 2025 · Correction status: Completed, December 19, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send business license (2025) by 12/12/2025.
November 18, 2024 · Unannounced Full Compliance Review · 1 violation
Child Files
Regulation code 40U · Correct by December 16, 2024 · Correction status: Completed, November 22, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Submit developmental plans for Child #1 and 6.
November 21, 2023 · Unannounced Full Compliance Review · 5 violations
General Qualifications
Regulation code 28U · Correct by December 18, 2023 · Correction status: Completed, November 29, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff are determined eligible before working with children. Send Staff #4's eligibility letter to OCCL.
Personnel Files
Regulation code 30U · Correct by December 18, 2023 · Correction status: Completed, December 5, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Staff #2 and #3 need first aid certification, and Staff #4 needs an eligibility letter.
Indoor Space
Regulation code 49U · Correct by December 18, 2023 · Correction status: Completed, November 22, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all outlets are covered. This was corrected in the infant and ones room. Fix outlet over in school-age room.
Toilet Facilities
Regulation code 51U · Correct by December 18, 2023 · Correction status: Completed, November 22, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replace or clean faucets in the bathroom.
Outdoor Area
Regulation code 53U · Correct by December 18, 2023 · Correction status: Completed, November 22, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Remove hazards outdoors. Remove tripping hazard and fill in sink hole.
Older than 3 years (not counted in the summary above)
November 7, 2022 · Unannounced Full Compliance Review · 8 violations
Staffing
Regulation code 26U · Correct by November 11, 2022 · Correction status: Completed, November 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure one teacher is trained in day-to-day operations. Train teacher and send signed documentation to OCCL.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by November 11, 2022 · Correction status: Completed, November 22, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff are qualified at all times. One staff member is not qualified by DEEDS, and is alone with children. Have the staff member apply for DEEDS, and ensure this staff member is not alone with children. This was corrected at the visit. Submit receipt of DEEDS application verification.
Personnel Files
Regulation code 30U · Correct by December 9, 2022 · Correction status: Completed, December 9, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Staff #1 need 4 letters of reference, or 2 reference letters and a returned service letter. Staff #2 need 4 reference letters, or a returned service letter, and a health appraisal/TB. Staff #4 need to complete administration of medication, also 4 reference letters. Staff #6 needs a duplicate file on site at all times. Staff #7 needs CPR/First Aid, Health and safety training, and a professional development plan. Staff #8 need a health appraisal and TB, Staff #10 need their administration of medication. Staff #13 need a health appraisal and TB. Staff #5 need to be re-fingerprinted because her fingerprints expired on 10/30/2022. Send receipt of corrections to OCCL.
Staff Attendance
Regulation code 36U · Correct by November 7, 2022 · Correction status: Completed, November 7, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff sign in and out once they enter or leave a classroom. One staff was not signed out in the three's room. This was corrected at the visit.
Child Files
Regulation code 40U · Correct by December 9, 2022 · Correction status: Completed, December 9, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all child files are complete. Child #3 need an updated health appraisal, child #6 need blood lead results, and child #7 need an updated health appraisal. Send child files to OCCL. Children #3, 4, 5, and 9 are missing completion dates on their infant feeding schedules, and all children's need updated developmental plans. Send updated infant feeding schedules, and developmental plans for Children #1-13 to OCCL.
Toilet Facilities
Regulation code 51U · Correct by December 9, 2022 · Correction status: Completed, November 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure middle sink in the girls bathroom is fixed. Ensure all toilet lids in the boys bathroom are replaced.
Emergency Planning
Regulation code 66U · Correct by November 7, 2022 · Correction status: Completed, November 7, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure evacuation routes are posted in each classroom. The three's and school-age rooms did not have their evacuation route posted. This was corrected at the visit.
License Renewal
Regulation code 8U · Correct by November 4, 2022 · Correction status: Completed, November 4, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure completed application is summitted 60 days before license expiration. Application was submitted on November 4th, 2022.
Complaint investigations
All 6 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed February 8, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed October 18, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed October 17, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On September 11, 2023, a complaint was called into the Child Abuse and Neglect Report Line and was not accepted for investigation. The Office of Child Care Licensing (OCCL) received the complaint on September 15, 2023, and accepted it for concerns of improper discipline. This incident was self-reported to OCCL on August 31, 2023, and an investigation was conducted on September 22, 2023. This complaint is substantiated because Staff #1 left a mark on Child #1 after removing her from a classroom, and threw an object at Child #2, hitting them on the cheek/eye. Staff #1's employment was terminated immediately.
Completed December 20, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed May 27, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
A complaint was received on February 11, 2022, regarding failure to contact an ambulance before contacting a parent or guardian when a portion of a child's finger was severed after being caught in a door. An investigation was conducted beginning on February 11, 2022, and ending on May 16, 2022. The complaint is substantiated for the center not contacting an ambulance when a serious injury occurred. There is disagreement over whether or not the center asked the parent if they wanted an ambulance called. DELACARE regulations require an ambulance be called for a serious or potentially serious injury.
Completed May 13, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.