Find a program / Delaware / Wilmington / POLICE ATHLETIC LEAGUE OF WILMINGTON CHILD CARE CENTER
Child care center · Wilmington, DE
POLICE ATHLETIC LEAGUE OF WILMINGTON CHILD CARE CENTER
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 3707 NORTH MARKET STREET, Wilmington, DE 19802
Phone: (302) 764-6170
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 240 children
OCCL license number: 742950
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 6 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 28 violations cited on these visits
- 14 complaint investigations completed (No Evidence to Substantiate: 7; Substantiated: 7)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 11 visits with violations in the state's file (which starts November 12, 2021), newest first, with 66 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
July 20, 2026 · Unannounced Full Compliance Review · 6 violations
Personnel Files
Regulation code 30U · Correct by August 7, 2026 · Correction status: Completed, October 26, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Please refer to the staff list left behind during the visit. Including one pending out-of-state for Staff #9
Child Files
Regulation code 40U · Correct by August 7, 2026 · Correction status: Completed, October 6, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Please refer to the child file list left behind during the visit.
Hazardous Materials
Regulation code 45U · Correct by August 14, 2026 · Correction status: Completed, August 25, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Radon tests are expired. Radon should be tested every 5 years.
Emergency Planning
Regulation code 66U · Correct by August 7, 2026 · Correction status: Completed, October 1, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Please conduct a monthly fire drill and send a video to OCCL
Transportation
Regulation code 67U · Correct by August 7, 2026 · Correction status: Completed, October 1, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
School Bus windows are broken. Window #10, #13
Lesson Plans
Regulation code 74U · Correct by July 24, 2026 · Correction status: Completed, October 26, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
School- Age/ Summer Camp needs a weekly or monthly plan. There is no plan currently
July 16, 2025 · Unannounced Full Compliance Review · 5 violations
General Qualifications
Regulation code 28U · Correct by August 4, 2025 · Correction status: Completed, July 21, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff are fingerprinted and determined eligible before starting work.
Personnel Files
Regulation code 30U · Correct by August 4, 2025 · Correction status: Completed, August 4, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete.
Child Files
Regulation code 40U · Correct by August 4, 2025 · Correction status: Completed, August 4, 2025 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Kitchen and Food Preparation
Regulation code 50U · Correct by August 4, 2025 · Correction status: Completed, August 4, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure freezer is functional and reads below 0. Send repair proof.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by August 4, 2025 · Correction status: Completed, July 29, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure cribs are 18 inces apart in the infant class.
April 15, 2025 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by May 9, 2025 · Correction status: Completed, May 9, 2025
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs application/ resume, job description, service letter from PAL and 2 references. Staff #2 needs OCCL H &S training. application/ resume, 4 references, declaration, drug and alcohol statement. Staff #3 needs oreintation, OCCL h&s training, application/ resume, job description, references, declaration and alcohol statement, release of employment.
Child Files
Regulation code 40U · Correct by May 9, 2025 · Correction status: Completed, April 24, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Child # 14 and 15 need infant feeding statements
October 23, 2024 · Unannounced Full Compliance Review · 5 violations
Personnel Files
Regulation code 30U · Correct by November 11, 2024 · Correction status: Completed, January 7, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Orientation needed for Staff #1, 4, 8, and 9. 7-hour OCCL Health and Safety training is needed for Staff #1 and 9. Application/Resume needed for Staff #3 and 4. Job description needed for Staff #1, 4, 6, 7, 8, and 9. References needed for Staff #1, 3, 4, 5, 6, 7, 8, and 9. Declaration needed for Staff #4 and 9. Drug/alcohol statement for Staff #4. Adult abuse registry check for Staff #4. Health appraisal with TB test for Staff #1, 2, 5, 8, and 9. Service letters or additional references for Staff #1, 3, 4, 5, 6, 7, 8, and 9. Driver's license for Staff #8.
Child Health Appraisal
Regulation code 41U · Correct by November 11, 2024 · Correction status: Completed, January 24, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children have a health appraisal and immunizations dated within 13 months. Child #6 needs a health appraisal with immunizations. Child #12 needs a health appraisal with immunizations. Child #125 needs a health appraisal. Child #16 needs a blood lead screening. Send to OCCL.
Transportation
Regulation code 67U · Correct by November 11, 2024 · Correction status: Completed, November 6, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Travel kit is missing liquid soap, water, and emergency numbers.
Feeding of Infants
Regulation code 72U · Correct by November 11, 2024 · Correction status: Completed, November 11, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Please provide monthly feeding statements for infants for the month of October.
Lesson Plans
Regulation code 74U · Correct by November 11, 2024 · Correction status: Completed, November 6, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Please post lesson plans. Send a copy of School Age lesson plans and the 4 year-old room.
July 17, 2024 · Unannounced Full Compliance Review · 7 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by July 17, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure ratios and group size are maintained. This was corrected at the visit.
Personnel Files
Regulation code 30U · Correct by August 16, 2024 · Correction status: Completed, September 9, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Staff Attendance
Regulation code 36U · Correct by July 17, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff attendance is accurate. In two school-age rooms, staff were signed out but they were still present. This was corrected at the visit.
Parents Right to Know
Regulation code 38U · Correct by August 16, 2024 · Correction status: Completed, September 9, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure parent's right to know log is completed. Send copy to OCCL.
Child Files
Regulation code 40U · Correct by August 16, 2024 · Correction status: Completed, September 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Child #9,13,14 need blood lead results.
Indoor Space
Regulation code 49U · Correct by August 16, 2024 · Correction status: Completed, August 16, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all sinks are working properly. The left sink in the bathroom across from the 3's room was not working.
Transportation
Regulation code 67U · Correct by August 16, 2024 · Correction status: Completed, August 5, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure vehicles have a fire extinguisher inside. All vans need extinguishers.
June 17, 2024 · Enforcement Visit · 3 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by June 17, 2024 · Correction status: Completed, June 17, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff-to-child ratios are correct. In Camp 9-10 year olds, there was one teacher with 18 school age children. This was corrected at the visit.
Children's Attendance
Regulation code 43U · Correct by June 17, 2024 · Correction status: Completed, June 17, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure tracking sheets are accurate at all times. Tracking sheets in five classrooms were inaccurate. This was corrected at the visit.
Lesson Plans
Regulation code 74U · Correct by June 18, 2024 · Correction status: Completed, June 18, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are posted or available. Send lesson plan for 4 year olds to OCCL.
Older than 3 years (not counted in the summary above)
October 2, 2023 · Enforcement Visit · 1 violation
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by October 2, 2023 · Correction status: Completed, October 2, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
There was an unqualified staff member alone in the infant classroom with one child. This was corrected by moving a qualified staff member into the classroom and providing a staffing schedule to document how this will be corrected moving forward.
July 10, 2023 · Unannounced Full Compliance Review · 26 violations
Staff Qualifications
Regulation code 24U · Correct by August 4, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the center has sufficient staff available for all children enrolled. Ensure DEEDS certificates are obtained within 60 days of the hire date.
Staffing
Regulation code 26U · Correct by August 4, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the center meets and maintains the 1:4 teacher ratio.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by August 4, 2023 · Correction status: Completed, July 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Two School Age classrooms had no qualified staff present.
General Qualifications
Regulation code 28U · Correct by August 4, 2023 · Correction status: Completed, September 18, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff are fingerprinted and determined eligible by the CHU prior to the start date.
Personnel Files
Regulation code 30U · Correct by August 10, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All staff files must be complete. Send the complete staff file for Staff #1, 6, 9, and 10-19. Staff #2 needs an annual professional development plan (PDP), safe sleep, and child abuse and neglect. Staff #3 needs an annual PDP, safe sleep, child abuse and neglect, and current CPR/First Aid. Staff #4 needs current CPR/First Aid, Administration of Medication, application/resume, job description, references, adult abuse registry, health appraisal with TB, and service letter. Staff #5 needs a job description, references, declaration, drug/alcohol statement, adult abuse registry, health appraisal with TB, and service letters. Staff #7 needs PDP, safe sleep, and child abuse and neglect. Staff #8 needs child abuse and neglect, references, adult abuse registry, health appraisal with TB, service letters, and current CPR/First Aid.
Orientation
Regulation code 32U · Correct by August 10, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send the completed 7-hour DIEEC Health and Safety training for all staff.
Staff Attendance
Regulation code 36U · Correct by August 4, 2023 · Correction status: Completed, October 4, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff are signed in and out of the classrooms daily.
Parents Right to Know
Regulation code 38U · Correct by August 4, 2023 · Correction status: Completed, September 21, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send the completed Parent Right to Know log.
Child Files
Regulation code 40U · Correct by August 10, 2023 · Correction status: Completed, October 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All child files must be complete. Send documentation of dates of enrollment and hours/days attended for children #2,10, 11, 12, 13, 14, 15, 16, 18, 20. Send current health appraisal with immunizations for children #4, 5, 7, 8, 14. Send documentation of completed blood lead screening for children #2, 3, 4, 6, 7, 8, 9, 14, 16, and 20. Send the signed screen time and parent right to know for children #2 and 17.
Children's Attendance
Regulation code 43U · Correct by August 4, 2023 · Correction status: Completed, October 4, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all children are signed in and out of the classrooms daily.
Hazardous Materials
Regulation code 45U · Correct by August 4, 2023 · Correction status: Completed, July 11, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all cleaners are properly labeled. Ensure all chemicals are locked away and not accessible to the children.
Heating and Cooling
Regulation code 48U · Correct by August 4, 2023 · Correction status: Completed, July 14, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all floor fans are not accessible to children.
Indoor Space
Regulation code 49U · Correct by August 4, 2023 · Correction status: Completed, July 14, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Replace all stained/broken ceiling tiles in all classrooms and bathrooms. Remove all plugin air fresheners. Ensure all outlets are covered (One's classroom). Ensure all ceiling vents are cleaned. Ensure the Two's classroom floor is clean and free of sticky substances. Repair the floor in Two's classroom (bubbling near 3's and 4's). Ensure all trashcans are covered at all times. Ensure all carpets are clean in 4's room. Remove the carpet that is torn in 4's room. Ensure all items in cubbies are not touching. Ensure all wall repairs are painted and able to be cleaned. Clean the exercise saucer in the One's room and ensure it is maintained. Ensure all classrooms are free of insects (One's room).
Kitchen and Food Preparation
Regulation code 50U · Correct by August 4, 2023 · Correction status: Completed, July 14, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure the kitchen floor is clean and maintained at all times. Ensure the deep frier is cleaned and maintained at all times. Repair/replace missing tiles. Send pictures upon completion.
Toilet Facilities
Regulation code 51U · Correct by August 4, 2023 · Correction status: Completed, July 11, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure potty chairs are cleaned and sanitized after each use. Send a picture. Ensure/Replace batteries are operational in all paper towel dispensers. Repair mechanical vent in child bathroom on the 1st floor. Ensure all changing tables have soap/water and sanitizing solution available for cleaning.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by August 4, 2023 · Correction status: Completed, July 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all nap equipment is labeled and top and bottom coverings are not touching when stored.
Equipment
Regulation code 57U · Correct by August 4, 2023 · Correction status: Completed, July 14, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Sanitation
Regulation code 58U · Correct by August 4, 2023 · Correction status: Completed, July 11, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all classrooms have soap/water and disinfectant solutions available and used when required.
Diapering and Soiled Clothing
Regulation code 61U · Correct by August 4, 2023 · Correction status: Completed, July 11, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure a foot-activated trashcan is placed within reachable distance from the diaper changing tables. Ensure all diaper changing tables have disposable paper available for each diaper changing.
Administration of Medication
Regulation code 63U · Correct by August 4, 2023 · Correction status: Completed, July 14, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all medications are properly labeled and MAR completed. All medications must be locked away and not accessible to children.
First Aid Kits
Regulation code 65U · Correct by August 4, 2023 · Correction status: Completed, August 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Purchase the following items for the first aid kit: eye patch, finger splint, first aid guide, pen and paper, plastic bag, and thermometer.
Emergency Planning
Regulation code 66U · Correct by August 4, 2023 · Correction status: Completed, July 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all classrooms have evacuation diagrams posted. (Two's and School Age (11+)). Send fire drills for July and August.
Meals and Snacks
Regulation code 71U · Correct by August 4, 2023 · Correction status: Completed, August 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the current menu is posted at all times.
Lesson Plans
Regulation code 74U · Correct by August 4, 2023 · Correction status: Completed, July 14, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Activity Schedule
Regulation code 76U · Correct by August 4, 2023 · Correction status: Completed, July 11, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all classrooms have schedules posted. (1's, 2's, School Age 9-10-year-olds).
License Renewal
Regulation code 8U · Correct by August 4, 2023 · Correction status: Completed, July 11, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Send the completed renewal application to OCCL. The application must be received 60 days prior to the license expiration.
May 23, 2023 · Enforcement Visit · 1 violation
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by May 23, 2023 · Correction status: Completed, May 23, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
During an enforcement visit, two unqualified staff members were alone with four one-year-old children in the One's classroom. This was corrected at the visit when a qualified staff member was brought into the One's classroom.
November 29, 2022 · Announced · 1 violation
Positive Behavior Management
Regulation code 20U · Correct by November 29, 2022 · Correction status: Completed, November 29, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
A staff member was seen using improper discipline with a child while at the public library for story time. The staff member's employment was immediately terminated when this incident was reported. All documentation of the incident has been received by OCCL.
July 13, 2022 · Unannounced Full Compliance Review · 9 violations
Staff Qualifications
Regulation code 24U · Correct by August 13, 2022 · Correction status: Completed, October 17, 2022 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
General Qualifications
Regulation code 28U · Correct by August 13, 2022 · Correction status: Completed, November 17, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All staff are required to be fingerprinted before beginning employment. Send the fingerprinting receipts for all new staff members.
Personnel Files
Regulation code 30U · Correct by August 13, 2022 · Correction status: Completed, November 18, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All staff files must be complete. Send the completed application for one staff member. Send the current CPR/First Aid for six staff members. Send the completed professional development plan for five staff members. Send the annual safe sleep for six staff members. Send the annual child abuse and neglect for seven staff members. Send the staff orientation record for eight staff members. Send the job description for five staff members. Send the references for nine staff members. Send the declaration and drug/alcohol statement for seven staff members. Send the fingerprinting receipt for eight staff members. Send the adult abuse registry for seven staff members. Send the health appraisal with TB results for three staff members. Send the service letters for eight staff members.
Parents Right to Know
Regulation code 38U · Correct by August 13, 2022 · Correction status: Completed, November 3, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send the completed Parent Right to Know log.
Child Files
Regulation code 40U · Correct by August 13, 2022 · Correction status: Completed, November 3, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All child files must be complete. Send the current health appraisal with immunizations and blood lead screening for one child. Send the documentation of the blood lead screening for three children.
Children's Attendance
Regulation code 43U · Correct by July 13, 2022 · Correction status: Completed, July 13, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by July 31, 2022 · Correction status: Completed, November 1, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Remove and replace the torn cots form the Three's classroom.
Administration of Medication
Regulation code 63U · Correct by August 13, 2022 · Correction status: Completed, November 18, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send the completed Administration of Medication certificate for six staff members.
Lesson Plans
Regulation code 74U · Correct by July 31, 2022 · Correction status: Completed, November 17, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff use and understand the provided curriculum. Ensure all lesson plans include the required social-emotional activities daily and the food/healthy habits activity at least once a week. Send lesson plans for all classrooms.
Complaint investigations
All 29 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed November 4, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On October 13, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios. An investigation was conducted on October 19, 2026. Based on the results of this investigation, this complaint is substantiated for incorrect staff-to-child ratios and exceeding maximum group size because attendance records showed on several occasions during the week of October 12, 2026, the infant classroom exceeded the maximum group size and was not in correct staff-to-child ratio. Additional concerns noted include attendance records showed on October 12, 2026, one staff member did not sign out of the two-year-old classroom or the four-year-old classroom. Also, at the time of the visit, one staff member had signed out of a classroom before leaving the classroom, and one child was not signed into the classroom.
Completed September 1, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 12, 2026, OCCL received a complaint regarding allegations regarding respectful communication with parents and an inappropriate sleep/rest environment. An unannounced complaint investigation was conducted on August 12, 2026, which included observations of the classroom during rest time, interviews with Director #1, Staff #1, and Staff #2 and a review of classroom camera footage. This complaint is substantiated for not providing appropriate rest equipment to preschool-age children who wanted to nap/rest while in care. During the investigation, LS #1 observed three of ten children sleeping at classroom tables with blankets. Staff #2 and Director #1 stated the children had been at the tables for approximately 20 minutes and were not required to remain at the tables for the entire rest period. A review of camera footage from August 10, 2026, showed the classroom lights were off for approximately 50 minutes. Children were engaged in various activities throughout the rest period, including playing, moving throughout the classroom, and talking with peers at the tables. LS #1 also observed children falling asleep during the rest period while sitting at the tables. Regarding the allegation of disrespectful communication with parents, Staff #1 was interviewed regarding the conversation with Parent #1. Staff #1 stated they attempted to explain the classroom's rest routine and why the children may become tired during the day. Staff #1 acknowledged the conversation ended after it became apparent they and Parent #1 did not agree regarding the circumstances. Staff #1 denied speaking inappropriately to Parent #1. Based on the observations, interviews, and review of camera footage, there is no evidence to substantiate this complaint for allegations regarding disrespectful communication with parents.
Completed July 13, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On June 8, 2026, and June 22, 2026, OCCL received complaints regarding allegations of regulatory non-compliance in the following areas: infant safe sleep, infant feeding requirements, infant daily logs, age-appropriate toys and equipment, required activity areas, unqualified staff alone with children, no notification to OCCL of a change in administrator, inappropriate behavior supports, indoor space requirement violations, monthly fire inspection reports and fire drills not completed, no notification to OCCL of failure of fire alarm system, unsafe transportation, staff background check requirements, lack of building security, unsafe outdoor play area, no staff access to child emergency information, policy for child release, no notification to OCCL of child injury requiring medical care, lack of paper towels for hand washing requirements, staff using disrespectful communication to other staff, staff termination policy, written policies available to staff, staff files current, child present without required documentation, incorrect staff-to-child ratios. An investigation began on June 9, 2026, and concluded on June 30, 2026. Based on observations, staff interviews, and documentation reviewed this complaint is substantiated for failing to complete monthly fire inspection reports and file drills, staff background check requirements, and no notification to OCCL of child injury requiring medical care. Based on interviews, observation, and documents reviewed, there is no evidence to substantiate this complaint for safe sleep violations, infant feeding requirements, infant daily log, insufficient age-appropriate toys and equipment, required activity areas, unqualified staff alone with children, no notification to OCCL of a change in administrator, inappropriate behavior supports, indoor space requirement violations, no notification to OCCL of failure of fire alarm system, unsafe transportation, lack of building security, unsafe outdoor play area, no staff access to child e mergency information, policy for child release, lack of paper towels for hand washing requirements, staff using disrespectful communication to other staff, staff termination policy, written policies available to staff, staff files current, a child present without required documentation, or incorrect staff-to-child ratios.
Completed June 3, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 24, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of failing to follow the suspension policy and improper release of children. An investigation began on April 29, 2026, and concluded on May 22, 2026. Based on the information received during the visit, review of the handbook policy, review of Child #1's file, interviews with both administrators, and the information received from administration in a follow-up email, there is no evidence to substantiate this complaint for allegations of failing to follow the suspension policy or improper release of children.
Completed April 21, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 9, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of lack of supervision. This incident was self-reported to OCCL by Administrator #1 on March 31, 2026. Based on information received in the self-report, this complaint is substantiated for lack of supervision. The administrators acknowledged Child #1 was left behind when the group returned from an outing to a park due to an inaccurate counting of children conducted before leaving the park.
Completed March 17, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on February 10, 2026, regarding allegations of exceeding permitted screen time, failing to use appropriate behavior supports, and failing to have an understanding of children and their needs. An investigation began on February 18, 2026, and concluded on March 10, 2026. There is no evidence to substantiate this complaint for exceeding permitted screen time. While one staff reported screen time being used for more than one hour per day, the administrator and other staff interviewed denied this occurring. Staff reported screen time is limited and primarily used for short periods during arrival time, circle time activities, or at the end of the day. The facility's handbook states screen time is limited to one hour or less. Staff reported the classrooms may become loud at times due to normal child activity, but the noise does not rise to a concerning level.
Completed February 18, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On January 13, 2026, and January 20, 2026, the Office of Child Care Licensing (OCCL) received two complaints regarding allegations of not maintaining proper temperature in the facility. A visit was conducted on January 14, 2026., and documents were emailed to LS #1 on January 15, 2026, and February 10, 2026. Based on staff interviews, an interview with Owner #1, and a review of documents from the facility's HVAC company, there is no evidence to substantiate this complaint for allegations of not maintaining proper temperature in the facility.
Completed January 28, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On January 6, 2026, OCCL received a complaint for allegations of not following sanitation procedures and failing to notify parents of a contagious condition. An investigation was conducted on January 7, 2026. After interviewing the administrator and staff, reviewing documentation sent to parents regarding illness in the center, and viewing the communication application, there is no evidence to substantiate this complaint for not following sanitation procedures or failing to notify parents of a contagious condition.
Completed November 14, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed October 1, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On September 9, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios, falsifying staff attendance documentation, and insect infestation. An investigation began on September 19, 2025, and concluded on September 24, 2025, after submitted attendance records had been reviewed. Based on Administrator interviews, observations at the visit, and a review of attendance records, there is no evidence to substantiate this complaint for incorrect staff-to-child ratios, falsifying staff attendance documentation, or insect infestation.
Completed November 14, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On November 1, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of insect infestation. An investigation was started on November 6, 2024, and concluded on November 12, 2024. There is no evidence to substantiate this complaint for insect infestation based on observations, staff interviews, and documentation received. All staff denied seeing cockroaches or any insects in the infant classroom and there were no cockroaches or insects observed in the classroom. Documentation was provided showing weekly visits by an exterminator.
Completed September 4, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 20, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, incorrect staff-to-child ratio, and excessive screentime. An investigation was conducted on August 21, 2024. This complaint is substantiated for incorrect staff-to-child ratio because according to staff interviews and documentation received, multiple classrooms were not in correct staff-to-child ratio on August 20, 2024. One classroom had incorrect staff-to-child ratios for an hour and 27 minutes. There is no evidence to substantiate this complaint for lack of supervision because according to staff interviews, all staff denied children being left alone in the hallway. There is no evidence to substantiate this complaint for excessive screentime because according to staff interviews, all staff denied using excessive screentime in the classrooms. An additional concern noted at the visit was staff attendance records on the documentation received were inaccurate as three staff did not sign out of their classrooms and there was one instance of no staff member being signed into a classroom for one hour.
Completed March 7, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 1, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed September 27, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 18, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of not following the open-door policy and not following the proper procedures for illness exclusion. An investigation was conducted on August 31, 2023. There is no evidence to substantiate this complaint because the applicant and the staff members interviewed all stated the parents are allowed to enter the classrooms but typically choose not to out of convenience. There is no evidence to substantiate the allegation of not following the exclusion policy because Child #1 had bumps of an unknown origin on multiple areas of the body, so the center requested a doctor's note for the child to return to the center for child care.
Completed September 15, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 11, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of a pest infestation. An unannounced visit was conducted on August 15, 2023, to investigate this complaint. There is no evidence to substantiate this complaint because based on documentation and interviews with multiple staff, Child #1 was the only person within the center with bug bites present. The center provided documentation showing the facility is treated regularly by a pest control company.
Completed September 11, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On July 11, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding not following procedures for reporting a head injury, not following transportation requirements, and discrimination. An unannounced visit was conducted on July 14, 2023, to investigate this complaint. There is no evidence to substantiate the complaint for not reporting a head injury because the incident occurred at 5:00 pm and Parent #1 arrived for pick up at 5:15 pm. This did not allow enough time for the center to contact Parent #1 or write the accident report prior to Parent #1 arriving for pick up. Parent #1 was notified in person and the accident report was given to Parent #1 within 24 hours. There is no evidence to substantiate this complaint for not following transportation requirements because Child #1's file had documentation that had been signed by Parent #1 giving the center permission to transport Child #1 for field trips. Also, Child #1's file did not have any documentation stating Child #1 had special needs or was autistic, and there was no IEP or 504 plan present documenting any special needs or accommodations. The center terminated care for Child #1 due to Parent #1 stating they did not feel Child #1 was safe there which aligned with the center's policy on enrollment termination as stated in their handbook.
Completed August 25, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 14, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 7, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the allegation of lack of supervision. An unannounced visit was conducted on March 7, 2023, to investigate the complaint. The complaint is substantiated because the center self-reported the incident as required by the Delacare Regulations.
Completed March 9, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 1, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the allegations the staff is not following the center's food policy concerning procedures that address food allergies and the staff did not notify the child's guardian of the allergic reaction as required. An unannounced visit was conducted on March 7, 2023, to investigate the complaint. The complaint is substantiated because through interviews it was determined the child did ingest peanut butter and was placed on the bus to be transported to another school before the guardian or the school had been notified of the incident.
Completed February 17, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on February 8, 2023, regarding allegations of lack of supervision and unqualified staff alone with the children. An unannounced visit was conducted on February 14, 2023, to investigate the complaint. The complaint is substantiated for lack of supervision because Child #1 did leave the classroom and was unsupervised until he was stopped by another staff member and returned to the classroom. Staff stated Child #1 never left the building. There is no evidence to substantiate the allegation of unqualified staff alone with children because the attendance records document both Staff #1 and Staff #2 were signed in to the classroom and Staff #2 had not been left alone with the children.
Completed January 3, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on December 13, 2022, regarding allegations of improper discipline and improper staff-to-child ratios. An unannounced visit was conducted on December 19, 2022. The complaint is substantiated for improper discipline. OCCL cited the non-compliance when the administrator self-reported the incident. Staff #1's employment was immediately terminated. There is no evidence to substantiate the allegation of improper staff-to-child ratio because the attendance records showed the correct ratios were being maintained.
Completed November 17, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed October 7, 2022 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed August 31, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
A complaint was received on August 26, 2022, regarding the allegation of improper discipline. An unannounced visit was conducted on August 31, 2022, to investigate the complaint. There is no evidence to substantiate the complaint because all staff members who were interviewed stated they had never seen Staff #1 hitting or grabbing a child. In addition, the video footage from the classroom was also reviewed and there was no improper discipline observed.
Completed August 25, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed July 5, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
A complaint was received on June 27, 2022, regarding the allegations of improper staff-to-child ratios, exceeding the maximum groups size, not having adequate staff to operate all of the classrooms for both the child care and summer camp programs, and requiring staff to perform other duties, such as cooking, while providing child care. An unannounced visit was conducted on June 30, 2022, to investigate the complaint. There is no evidence to substantiate the complaint because all of the classrooms had qualified staff members present and were maintaining the correct staff-to-child ratios. The attendance documentation also showed that the classrooms had been maintaining the correct staff-to-child ratios the entire week. The center has a cook that completes all of the kitchen responsibilities and the cook does not provide care to the children.
Completed December 21, 2021 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
A complaint was received on December 14, 2021, regarding the allegations of inappropriate touching by a staff member and a child. An unannounced visit was conducted on December 20, 2021, to investigate the complaint. There is no evidence to substantiate the complaint because Staff #1 was not assigned to the same classroom as Child #1, the staff members do not enter the bathroom with the children, and only one child is allowed in the bathroom at a time.
Completion date not published · Result: not published
Type (as published): IA Investigation
The state's file has no summary for this investigation.
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.