Find a program / Delaware / Wilmington / NEXT GENERATION LEARNING ACADEMY
Child care center · Wilmington, DE
NEXT GENERATION LEARNING ACADEMY
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 4011 N MARKET ST, Wilmington, DE 19802
Phone: (302) 691-5223
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 60 children
OCCL license number: 673859
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 1 facility injury. No facility deaths reported. 2025: 2 facility injuries. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 18 violations cited on these visits
- 3 complaint investigations completed (No Evidence to Substantiate: 1; No Evidence to Substantiate with Concern: 1; Substantiated: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 4 visits with violations in the state's file (which starts November 12, 2021), newest first, with 38 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
January 5, 2026 · Unannounced Full Compliance Review · 6 violations
Positive Behavior Management
Regulation code 20U · Correct by February 6, 2026 · Correction status: Completed, March 18, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Positive Behavior Management statement is posted. Send a picture of Positive Behavior Management posted in the center by February 6, 2026.
Personnel Files
Regulation code 30U · Correct by February 6, 2026 · Correction status: Completed, March 18, 2026 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Child Files
Regulation code 40U · Correct by February 6, 2026 · Correction status: Completed, March 18, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Health appraisal is needed for Child #1, #2, #3, and #11. Immunization record is needed for Child #11. Blood lead screening result is needed for Child #4 The parent permissions are needed for Child #11 Developmental plans are needed for Child #1, #2, #3, #4, #5, #6, and #10 Send documentation to OCCL by February 6, 2026. Send documentation to OCCL by February 6, 2026.
Indoor Space
Regulation code 49U · Correct by February 6, 2026 · Correction status: Completed, March 18, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure trash cans are clean and are covered. Replace the broken trash can in the 3-4 classroom. Wash the two plush sharks. Send picture of cleaned sharks and replacement trash can by February 6, 2026.
First Aid Kits
Regulation code 65U · Correct by February 6, 2026 · Correction status: Completed, March 18, 2026 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
License Renewal
Regulation code 8U · Correct by February 6, 2026 · Correction status: Completed, January 27, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure completed renewal application is submitted 60 days prior to license expiration date. Send renewal application by February 6, 2026.
January 3, 2025 · Unannounced Full Compliance Review · 5 violations
Personnel Files
Regulation code 30U · Correct by February 7, 2025 · Correction status: Completed, February 12, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. PD plans are needed for Staff #1, 2, 3, 5, 6. Annual sleep safe and review of child abuse is need for Staff #1, 2, 3, 4, 5, 6. Staff #2 needs a complete file. Send documentation to OCCL by February 7, 2025.
Annual Training
Regulation code 33U · Correct by February 7, 2025 · Correction status: Completed, February 12, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff complete annual training hours. Training hours are needed for Staff #1, 2, 3, 4, 5, 6, including 2 hours in health and safety. Staff #2 needs 9 hours of training, including 1 hour in health and safety. Send documentaiton to OCCL by February 7, 2024.
First Aid and CPR Training
Regulation code 35U · Correct by February 7, 2025 · Correction status: Completed, February 12, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff are certified in CPR and first aid. Staff #1, 2, 3,4, 5, and 6 need updated CPR and first aid cards. Send documentation to OCCL by February 7, 2024.
Child Files
Regulation code 40U · Correct by February 7, 2025 · Correction status: Completed, February 12, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child fIles are complete. Developmental plans are needed for Child #1, 2, 3, 4, 6, 7, 9, 11, and 12. Health appraisal, immunization, and blood lead are needed for Children #2, 3,8, 10, 11. Health appraisal is needed for Child #4, 6, 7, 9, and 12. Parent permissions are needed for Child # 9.
Kitchen and Food Preparation
Regulation code 50U · Correct by February 7, 2025 · Correction status: Completed, February 3, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the refrigerator and Freezer have working thermometers. Ensure the refrigerator is in good working order. The temperature must be 41 degrees Fahrenheit or below. Replace the refrigerator in the kitchen. Send a picture of a working refrigerator and thermometers reading 41 or below and freezer reading 0 or below to OCCL by February 7, 2024.
January 3, 2024 · Unannounced Full Compliance Review · 7 violations
General Qualifications
Regulation code 28U · Correction status: Completed, February 20, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff member is fingerprinted and licensee receives an eligibility determination or a provisional eligibility notification before the start of employment. Staff #7 needs to be fingerprinted and receive eligibility letter before start of employment.
Personnel Files
Regulation code 30U · Correct by February 9, 2024 · Correction status: Completed, February 20, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure personnel files are complete. PD Plans are needed for Staff #2, #4, #7. Annual review of Sleep safe and abuse and neglect for Staff #5, #7 Updated CPR card for Staff #4
Orientation
Regulation code 32U · Correct by February 9, 2024 · Correction status: Completed, February 20, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff complete the 7-hour OCCL Health and Safety training before working with children. Staff #7 must complete training before working with children.
Child Files
Regulation code 40U · Correct by February 9, 2024 · Correction status: Completed, February 15, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete Health appraisals are needed for child #1, #7, #13 Immunizations are needed for child #1, #2, #3, #7 #13 Blood lead results are needed for Child #1, #2, #3, #7 Emergency card info is needed for Child #1, #2, #3 Signed permission PRTK and screen time permission for Child #4, #5 , #12
Documenting Children's Progress
Regulation code 42U · Correct by February 9, 2024 · Correction status: Completed, February 16, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Follow an organized system for documenting annual progress of each child preschool-age and younger. Annual progress reports are need for all children preschool-age and younger
Emergency Planning
Regulation code 66U · Correct by February 9, 2024 · Correction status: Completed, February 15, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure monthly fire drills are practiced and documented. Monthly fire prevention check sheet is posted.
License Renewal
Regulation code 8U · Correct by February 9, 2024 · Correction status: Completed, January 10, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure completed application is submitted 60 days before licensing expiration.
Older than 3 years (not counted in the summary above)
January 18, 2023 · Unannounced Full Compliance Review · 20 violations
Personnel Files
Regulation code 30U · Correct by February 17, 2023 · Correction status: Completed, April 25, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All staff files must be complete. -CPR and first aid certification is needed in the files for Staff #2, #3, #4, #5, #6. -Administration of medication training or certification is needed for Staff #4, #7, #8. -Professional development plans are needed for Staff #1, #3, #4, #5, #6, #7, #8. -Annual review of child abuse and neglect is needed for Staff #1, #3, #5. #6. -Safe sleep annual review is needed for Staff #1, #3, #5, #6, #8. -Completed orientation forms are needed for Staff #2, #4, #7, #8. -The seven-hour Health and Safety Training for Early Childhood Professionals is needed for Staff #1, @2, #3, #4, #5, #7, #8. -A job description is needed for Staff #4, #7, #8. -Reference letters are needed for Staff #2 (4), #4 (2), #7 (4), #8 (4). -An adult abuse registry check is needed for Staff #4. -Health appraisals and TB results are needed for Staff #4, #7, #8. -A completed release of employment history is needed for Staff #4, #8. -Service letter(s) or proof requests were sent two times each, are needed for Staff #7, #8.
Staff Attendance
Regulation code 36U · Correct by February 17, 2023 · Correction status: Completed, March 16, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff Attendance is not properly documented.
Child Files
Regulation code 40U · Correct by February 17, 2023 · Correction status: Completed, May 26, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All child files must be complete. -Days and hours of attendance are needed for Child #1, #4, #5, #12, #13, #15. -A date of enrollment is needed in the file for Child #4, #13, #15. -A child health appraisal with immunizations and lead blood screening results are needed for Child #1, #2, #3, #6, #7, #8, #13, #14. -Immunization records and health appraisals are needed for Child #11. -Leadn blood screening results only are needed for Child #9. -Parent right-to-know and screen time are needed for Child #1, #2, #3, #4, #6, #7, #9, #10, #11, #13, #14, #15. -Emergency transportation permission is needed for Child #4, #13. -An infant feeding schedule is needed for Child #10. -Permission to sleep on a mat or cot is needed for Child #6, #7.
Children's Attendance
Regulation code 43U · Correct by February 17, 2023 · Correction status: Completed, April 3, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Children's attendance is not documented properly. Send one weeks' worth of attendance documents for all classrooms, for the week of January 23, to January 27, 2023, that includes staff and children's sign in and sign out throughout the day.
Hazardous Materials
Regulation code 45U · Correct by February 17, 2023 · Correction status: Completed, April 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Soap and water and sanitizer bottles are not labelled in each classroom. Spray bottles must be labelled. Send photos of each classroom's spray bottles. -Hazardous materials were in the hallway (paint), no cleaning materials can be stored near food. -Remove all hazardous materials from around food and anywhere hazardous materials are in reach of the children. Send photo of cabinet in the infant room and kitchen, and remove paint from the hallway.
Indoor Space
Regulation code 49U · Correct by February 17, 2023 · Correction status: Completed, April 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Individual storage containers for infants' belongings are needed in the infant room, labelled with each child's name.
Kitchen and Food Preparation
Regulation code 50U · Correct by February 17, 2023 · Correction status: Completed, April 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Refrigerated foods are not labelled with contents or dates once opened. Send photo of refrigerator contents with food labelled and dated.
Toilet Facilities
Regulation code 51U · Correct by February 17, 2023 · Correction status: Completed, April 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
-Window/ventilation fans must be working in all bathrooms. -Paper towels, liquid soap, and toilet paper must be accessible to children and staff in bathrooms. Send an email showing work was done to make the ventilation work in all bathrooms. There were no paper towels anywhere in the center. Rev. Williams went to the store and returned with paper towels.
Outdoor Area
Regulation code 53U · Correct by February 17, 2023 · Correction status: Completed, March 16, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Fall zones must have soft materials under and around six feel of the slides. -Remove broken toys from the playground.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by February 17, 2023 · Correction status: Completed, April 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
The cots were not all labelled with children's names in the toddler and preschool rooms. Send photos of labelled cots/mats.
Sanitation
Regulation code 58U · Correct by February 17, 2023 · Correction status: Completed, April 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All classrooms need labelled soap and water spray bottles and bleach and water bottles, labelled and filled. Send photos.
Diapering and Soiled Clothing
Regulation code 61U · Correct by February 17, 2023 · Correction status: Completed, April 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
There was no disposable covering for the diaper changing station in the toddler room. Send a photo when obtained.
Administration of Medication
Regulation code 63U · Correct by February 17, 2023 · Correction status: Completed, April 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
There were no medication administration forms in the toddler room for those children needing diaper cream. Have parents complete MAR for,s and send copies to OCCL.
First Aid Kits
Regulation code 65U · Correct by February 17, 2023 · Correction status: Completed, April 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
The first aid kit needs safety pins, a plastic bag, and more band aids. Send photo(s).
Emergency Planning
Regulation code 66U · Correct by February 17, 2023 · Correction status: Completed, April 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Monthly evacuation and fire drills must be completed monthly and forms retained. Send January and February fire drill logs to OCCL.
Feeding of Infants
Regulation code 72U · Correct by February 17, 2023 · Correction status: Completed, April 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Written, updated monthly, infant feeding schedules are needed for all infancts enrolled. -The bottles for infants cannot be warmed in the steam-producing bottle warmer or in the microwave oven. Send an email stating infant bottles will be warmed in tap water.
Lesson Plans
Regulation code 74U · Correct by February 17, 2023 · Correction status: Completed, April 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All lesson plans need all activities listed that are requirements. -Toddler room needs physical activities and social/emotional activities listed on the lesson plans. -Send lesson plans for all classrooms for the week of January 23-27, 2023, with all the required activities listed. Read Regulation #74.
Activity Areas
Regulation code 75U · Correct by February 17, 2023 · Correction status: Completed, April 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Toddler room did not have enough dramatic play equipment. Children must be allowed to handle the books and art materials.
Infant and Toddler Care
Regulation code 77U · Correct by February 17, 2023 · Correction status: Completed, April 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Infant daily logs must be kept for all infants in care each day. There were no infant daily logs for infants at the time of the visit.
Interactions with Infants
Regulation code 78U · Correct by February 17, 2023 · Correction status: Completed, January 18, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Time in confining equipment must be limited to 30 minutes (high chair, saucer, or baby seat).
Complaint investigations
All 16 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed September 30, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed February 9, 2024 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On December 12, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding diapering procedures and insufficient staff. Based on interviews, documentation, and observations at the visit there is no evidence to substantiate this complaint for insufficient staff because it was observed that the center had sufficient qualified staff to supervise children and conduct other functions of the facility. Based on interviews, and observations at the visit there is no evidence to substantiate this complaint for incorrect diapering procedures. The diapering observed during the visit was in compliance with regulations and staff stated diapers are checked or changed at least every hour. A concern noted during the investigation was Staff #3 had been inactivated at the center on August 19, 2022, but was documented to be working at the center and did not have current proof of eligibility on file. An updated criminal background check and eligibility determination is required before she may work at the facility.
Completed November 17, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On September 8, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of failing to notify the parent immediately of a serious or potentially serious injury. An investigation was begun on September 8, 2023 and concluded on September 19, 2023. There is no evidence to substantiate this complaint for failing to notify a parent immediately of a serious or potentially serious injury because the staff involved stated they checked the child for injury at the time of the incident and did not observe there to be any injury. The staff stated they were not aware of an injury to the child's face until it was pointed out by the parent at pick up time. Staff completed an accident/injury report and provided it to the parent by email after business hours on the date of the incident.
Older than 3 years (not counted in the summary above)
Completed July 27, 2023 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On June 13, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the center not closing while the power was out, the administrator knowing in advance the power would be turned off yet keeping the center open for child care, and not reporting the power outage to OCCL, and the temperature being too hot in the building. There is no evidence to substantiate the center not closing when the power was shut off, because a facility has up to four hours to return the indoor temperature to the proper temperature range, but the power was off for only a little over two and a half hours. There is no evidence to substantiate the complaint for not reporting the power outage to OCCL, because a center has 24 hours to report the event to OCCL. There is no evidence to substantiate the complaint for the temperature in the building being too hot, because the power was out for two and a half hours which is within the four-hour limit for the temperature to be out of proper range. The thermostat read 78 degrees Fahrenheit. Additional concerns noted at the visit were that the toddler room was not in proper staff-to-child ratio, with two staff and 10 children aged seven months to two years present. The playground was out of correct staff-to-child ratio because one staff person was outdoors with 13 children, ages three years and older, while the second staff person went into the center to make lunch. Another concern noted was the menu was not changed when sandwiches were given to the children instead of the entr e written on the menu.
Completed July 26, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 23, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on February 28, 2023, alleging improper staff-to-child ratios and exceeding maximum group size. An investigation was conducted on March 6, 2023. The complaint is substantiated for improper staff-to-child ratios because during the visit the preschool room contained 10 children, the youngest of which was two years old, supervised by one qualified staff person. According to two staff, the infant room had two infants in the morning, who were brought to the toddler room so the person supervising them, Staff #3, could cook and serve lunches. The two staff stated Staff #3, who has no DEEDS certification, would be taking the two infants back to the infant room after lunches were served. There is no evidence to substantiate this complaint for exceeding maximum group size, based on observations, interviews of staff, and a review of attendance documentation. Additional concerns noted were during the visit there was not enough staff present to operate, toddlers were not cared for in an area separate from the older children, staff stated an infant had been sleeping in a cradle/swing, instead of a crib or pack and play, children and staff attendance records were inaccurate, and did not correctly document the location of individual children and staff.
Completed February 9, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed November 30, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed November 15, 2022 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed November 2, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed November 2, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed October 17, 2022 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed July 1, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed February 14, 2022 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
A complaint was received by the IAU and OCCL regarding a burn and blister on the bottom of Child #1's foot and big toe. An investigation was conducted concurrently starting on December 21, 2021 and ending on February 2, 2022. The findings of the investigation are that there is no evidence to substantiate the allegation, with concern. The concern is there was no way to determine how and where the injury actually took place. Other concerns are the incorrect documentation of daily attendance sheets for staff in all classrooms because one staff was signed into each classroom from 7 am to close and none of the staff had signed out for a break and failing to sign children in or out of the gathering area in the morning.
Completed February 4, 2022 · Result: No Evidence to Substantiate
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed December 7, 2021 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.