Find a program / Delaware / Wilmington / BEVERLY'S HELPING HAND
Child care center · Wilmington, DE
BEVERLY'S HELPING HAND
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 400 W 9TH ST, Wilmington, DE 19801
Phone: (302) 651-9304
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 146 children
OCCL license number: 619227
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 2 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 13 violations cited on these visits
- 0 complaint investigations completed
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 3 visits with violations in the state's file (which starts November 12, 2021), newest first, with 18 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
February 5, 2025 · Unannounced Full Compliance Review · 7 violations
Personnel Files
Regulation code 30U · Correct by March 5, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Submit the following to complete staff files: date of hire for 2 staff; CPR/FA certification for 2 staff; med. cert/training for 3 staff; signed PD plans w/goals for 6 staff; safe sleep sign-off for 2 staff; annual abuse/neglect sign-off for 3 staff; orientation for 2 staff; OCCL H&S training for 3 staff; job descriptions for 4 staff; 2 references for 1 staff; drug/alcohol statements for 1 staff; health appraisals w/TB for 2 staff; release of employment for 4 staff; service letters for 3 staff. Not determined training hours for 6 staff.
Child Files
Regulation code 40U · Correct by March 6, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Submit the following to complete children's files: blood lead test results for 3 children; hours and days of attendance for 5 children; health appraisals for 4 children; immunizations for 2 children; transportation permission for 5 children.
Children's Attendance
Regulation code 43U · Correct by March 6, 2025 · Correction status: Completed, February 5, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure children are signed in and out with each arrival and departure.
Hazardous Materials
Regulation code 45U · Correct by March 6, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Repair lock or remove chemicals from under the sink in the Toddler 2A classroom.
Indoor Space
Regulation code 49U · Correct by March 6, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Repair/replace soft baby gate in the toddler 1 classroom.
Kitchen and Food Preparation
Regulation code 50U · Correct by March 6, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure floors in the food prep area are cleanable and in good repair. Repair/replace flooring in the kitchen.
Emergency Planning
Regulation code 66U · Correct by March 6, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Monthly fire/evacuation drill must be conducted and documented. Send documentation of February's fire/evacuation drill to OCCL.
February 9, 2024 · Unannounced Full Compliance Review · 6 violations
Personnel Files
Regulation code 30U · Correct by March 8, 2024 · Correction status: Completed, March 25, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit the following items to complete the staff files: professional development plans for Staff #1, 3, 4, 5, 6, 7, 8, 9, 10; annual safe sleep and abuse/neglect for #3, 5; current CPR/FA certification for #5; references, adult abuse, health appraisals w/TB, release of employment & service letters, for staff #2, 10; orientation, OCCL Health & Safety training, and a job description for #10. Submit 7 quality assured annual training hours for all staff 30 days prior to license expiration (2-29-24). Send documentation to OCCL.
Child Files
Regulation code 40U · Correct by March 8, 2024 · Correction status: Completed, February 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit the following to complete children's files: days/hours of attendance for children #1, 2, 4; parent's right to know and screen time/mat permissions for #1; a current health appraisal for #3. Submit documentation to OCCL.
Indoor Space
Regulation code 49U · Correct by March 8, 2024 · Correction status: Completed, February 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure floors, walls and surfaces are cleanable and in good repair. Repair/replace lifting flooring in the toddler 1 room. Clean the cabinet/wall area by the door. Repair the broken baseboard & remove peeling tape from the bookshelf in the toddler 2 classroom. Remove peeling tape from the carpet and clean/repair the wall in the toddler 3 classroom. Send photos to OCCL.
Outdoor Area
Regulation code 53U · Correct by March 8, 2024 · Correction status: Completed, February 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure outdoor play area is free from hazards. Remove trash, dead plant, and broken equipment. Send photos to OCCL.
Diapering and Soiled Clothing
Regulation code 61U · Correct by March 8, 2024 · Correction status: Completed, March 8, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure each diaper changing area has a soap and water bottle available and used after each diaper change for the infant and toddler 1 classrooms and the upstairs bathroom. Add batteries to the hands free diaper diaper trash in the infant room or replace the trash can. Submit documentation to OCCL.
Activity Areas
Regulation code 75U · Correct by March 8, 2024 · Correction status: Completed, February 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure each classroom has the required activity areas. Add equipment to the manipulative/math/problem solving areas. Send photos to OCCL.
Older than 3 years (not counted in the summary above)
February 17, 2023 · Unannounced Full Compliance Review · 5 violations
Notification to OCCL
Regulation code 14U · Correct by February 17, 2023 · Correction status: Completed, February 17, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Provider must return phone/email messages to OCCL within 48 hours.
Personnel Files
Regulation code 30U · Correct by March 10, 2023 · Correction status: Completed, April 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit the following to complete staff files: Documentation of completion of the 7 hour OCCL health & Safety class for all staff; CHU eligibility letters for 12 staff members; updated fingerprinting for 1 staff member; a professional development plan, and annual review of safe sleep and abuse/neglect for one staff member; orientation, a job description, references, adult abuse and service letters for one staff member.
Child Files
Regulation code 40U · Correct by March 10, 2023 · Correction status: Completed, March 22, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit the following to complete children's files. Blood lead screening results for 3 children; infant feeding schedules for 2 infants; developmental plans for 8 children.
Indoor Space
Regulation code 49U · Correct by March 10, 2023 · Correction status: Completed, March 8, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Remove tape debris from the wall as well as repair peeling paint and broken baseboard in the toddler 3 classroom; repair/replace the ceiling tile in the school-age classroom.
License Renewal
Regulation code 8U · Correct by February 17, 2023 · Correction status: Completed, February 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit a complete renewal application 60 days prior to license expiration. A revised complete application was received during the visit.
Complaint investigations
All 5 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Older than 3 years (not counted in the summary above)
Completed June 1, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 31, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on March 21, 2023, for concerns with positive behavior supports and failure to document an accident or injury. An investigation was conducted on March 27, 2023. There is no evidence to substantiate this complaint for concerns with positive behavior supports because all three staff members and the administrator interviewed denied either smacking the child or seeing the child being smacked. There is no evidence to substantiate this complaint for failure to document an injury because staff stated they were unaware of the child's injury and therefore did not complete a report.
Completed August 26, 2022 · Result: Unsubstantiated with Concern
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed August 24, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
A complaint was received on July 19, 2022, for investigation by OCCL regarding improper discipline and failure to document an accident or injury and by IA for investigation of physical abuse and an investigation was conducted from July 19 22, 2022. There is no evidence to substantiate this complaint because all three staff members interviewed denied either hitting the child nor seeing the child being hit. Video footage from random parts of the day do not show any improper discipline used by staff. The original statement to the intake worker indicated the child bit her lip while eating. There is no evidence to substantiate Staff #1 was involved in improper discipline due to video footage and staff members statements. There is no evidence to substantiate failure to document an injury because none was visible. The IA was closed as no evidence to substantiate the claim
Completed June 2, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 23, 2022, OCCL received a complaint regarding lack of sanitation and failure to admit parents. An investigation began on May 23, 2022, and concluded on May 25, 2022. There is no evidence to substantiate this complaint because visual inspection did not reveal dirty floors and parents and staff stated parents are permitted to enter the building.
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.