Find a program / Delaware / Wilmington / WEST END NEIGHBORHOOD HOUSE, INC.
Child care center · Wilmington, DE
WEST END NEIGHBORHOOD HOUSE, INC.
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 710 NORTH LINCOLN STREET, Wilmington, DE 19805
Phone: (302) 658-4171
Ages served: 5 years through 12 years.
Age group: Pre-School through School-Age
Licensed capacity: 180 children
OCCL license number: 601329
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 4 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 8 violations cited on these visits
- 0 complaint investigations completed
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 5 visits with violations in the state's file (which starts November 12, 2021), newest first, with 12 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
December 18, 2025 · Unannounced Full Compliance Review · 3 violations
General Qualifications
Regulation code 28T · Correct by January 16, 2026 · Correction status: Completed, January 23, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff have received Eligibility Letter prior to being with children. Staff #14, #17, #18 need fingerprints.
Personnel Files
Regulation code 30T · Correct by January 16, 2026 · Correction status: Completed, January 21, 2026 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
License Renewal
Regulation code 8T · Correct by January 16, 2026 · Correction status: Completed, December 18, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Application is due 60 days before expiration (last week of November). CORRECTED AT VISIT.
December 31, 2024 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30T · Correct by January 6, 2025 · Correction status: Completed, January 6, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1, Staff #2, and Staff #3 need service letters or attempts shown. Staff #4 needs CPR and First Aid. (CAV) Staff #4 needs 9 hours of Professional Development training (Not determined through 12/31/24)
December 6, 2024 · Unannounced Full Compliance Review · 1 violation
Hazardous Materials
Regulation code 45T · Correct by January 6, 2025 · Correction status: Completed, January 6, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure radon testing is done every 5 years and send results to OCCL.
December 5, 2023 · Unannounced Full Compliance Review · 3 violations
Positive Behavior Management
Regulation code 20T · Correct by January 5, 2024 · Correction status: Completed, December 21, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Review and post positive behavior policy on information boards.
Personnel Files
Regulation code 30T · Correct by January 5, 2024 · Correction status: Completed, December 11, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Staff #1 needs first aid/CPR, 3 training hours, 4 references, and a current health assessment with TB results. Staff #2 needs first aid/CPR, a PD plan, orientation, and health assessment with TB results. Staff #3 needs five training hours. Staff #4 needs first aid/CPR and health assessment with TB results. Staff #6 needs first aid/CPR.
Emergency Planning
Regulation code 66T · Correct by January 5, 2024 · Correction status: Completed, December 8, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send fire drill logs for October, 2023 and November 2023.
Older than 3 years (not counted in the summary above)
January 24, 2023 · Unannounced Full Compliance Review · 4 violations
Personnel Files
Regulation code 30T · Correct by February 15, 2023 · Correction status: Completed, March 20, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff files need the following: - Staff #1, 4, 5, 6, 7, and 8 need the health and safety training. - Staff #2 needs a job description, references, declaration and drug/alcohol statement, and service letters. - Staff #6 will need updated fingerprinting. - Staff #8 needs references, health appraisal, and service letters. - Staff #9 needs an orientation, references, drug/alcohol statement, and a health appraisal.
Parents Right to Know
Regulation code 38T · Correct by February 15, 2023 · Correction status: Completed, February 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send an updated parents right-to-know log for children enrolled throughout the past year.
Child Files
Regulation code 40T · Correct by February 15, 2023 · Correction status: Completed, February 26, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child #11 and #12 need updated health appraisals from when they began Kindergarten.
License Renewal
Regulation code 8T · Correct by January 24, 2023 · Correction status: Completed, January 26, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Renewal application is due 60 days prior to the license expiration. This was corrected upon receipt on 12-29-22.
Complaint investigations
The 1 complaint investigation in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Older than 3 years (not counted in the summary above)
Completed August 29, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On July 19, 2023, The Office of Child Care Licensing received a complaint regarding unqualified staff alone with children, staff not eligible per criminal background check, children not permitted in the building and left outside unsupervised, and not following correct child release procedures. An investigation was conducted on July 24, 2023. There is no evidence to substantiate that unqualified staff are left alone with children because Staff #1 does not work in a classroom with children. All classrooms were observed at the visit and attendance records were reviewed for all classrooms in the center. Staff #1 has a pending out-of-state background check and has provisional eligibility to be present at the center. There is no evidence to substantiate children are not permitted inside the building and left outside if dropped off after 9:00 am. The center administrator and Staff #5 both stated the center's policy states arrival time ends at 9:00 am. They both stated a child was left outside of the building after drop-off time by their parent, but the center was unaware the child was outside. When a staff member became aware of the child's presence outside the building, the child was immediately brought into the center. The center administrator and Staff #5 both stated persons who are not authorized to pick up a child are asked to present identification, the center makes a copy of the identification card, and the parent is called to give permission.
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.