Find a program / Delaware / Wilmington / NEMOURS CHILD DEVELOPMENT CENTER
Child care center · Wilmington, DE
NEMOURS CHILD DEVELOPMENT CENTER
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 1920 ROCKLAND ROAD, Wilmington, DE 19803
Phone: (302) 651-4666
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 346 children
OCCL license number: 499981
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 7 facility injuries. No facility deaths reported. 2025: 3 facility injuries. No facility deaths reported. 2024: 2 facility injuries. No facility deaths reported. 2023: 5 facility injuries. No facility deaths reported. 2022: 3 facility injuries. No facility deaths reported. 2021: 3 facility injuries. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 6 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 11 violations cited on these visits
- 10 complaint investigations completed (No Evidence to Substantiate: 5; Substantiated: 5)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 7 visits with violations in the state's file (which starts November 12, 2021), newest first, with 15 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
January 16, 2026 · Unannounced Full Compliance Review · 1 violation
Indoor Space
Regulation code 49U · Correct by February 9, 2026 · Correction status: Completed, February 9, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All indoor space must be in safe conditions. PS3 bathroom vent is broken/ bent outward. Please send photo of repair to OCCL
December 29, 2025 · Announced · 1 violation
Positive Behavior Management
Regulation code 20U · Correct by December 29, 2025 · Correction status: Completed, December 29, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff member left child unattended and the center was cited for lack of supervision. The staff member was terminated. This incident was self-reported by the administrator.
April 25, 2025 · Announced · 1 violation
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by April 11, 2025 · Correction status: Completed, April 11, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Due to two children leaving the infant classroom center will receive non compliance for lack of supervision. Staff in charge the day of have been terminated as of 4/11/2025
January 24, 2025 · Unannounced Full Compliance Review · 6 violations
Personnel Files
Regulation code 30U · Correct by February 10, 2025 · Correction status: Completed, March 7, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete.
Child Files
Regulation code 40U · Correct by February 10, 2025 · Correction status: Completed, February 10, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Please ensure child files are complete. Child #8 needs an updated health appraisal.
Hazardous Materials
Regulation code 45U · Correct by February 10, 2025 · Correction status: Completed, February 14, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Please send in radon report
Diapering and Soiled Clothing
Regulation code 61U · Correct by February 3, 2025 · Correction status: Completed, February 3, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Infant rooms need posted diaper procedure. Send pics when posted.
Emergency Planning
Regulation code 66U · Correct by February 3, 2025 · Correction status: Completed, February 5, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Fire marshal approval letter.
Feeding of Infants
Regulation code 72U · Correct by February 3, 2025 · Correction status: Completed, February 3, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Please have infant feeding statements updated monthly. Please send copies.
February 22, 2024 · Unannounced · 1 violation
Positive Behavior Management
Regulation code 20U · Correct by March 15, 2024 · Correction status: Completed, March 15, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
A licensee shall ensure that all staff use prevention strategies, appropriate redirection rather than restraint, and positive developmentally-appropriate methods of behavior supports for the children, which encourage self-control, self-direction, positive self-esteem, social responsibility, and cooperation. Center acted quickly by placing staff member on leave, 3/8/2024, the day of the incident and terminated staff member on 3/15/2024.
January 11, 2024 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by February 12, 2024 · Correction status: Completed, February 21, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #6 need 7- OCCL health and Safety training and medication
Older than 3 years (not counted in the summary above)
January 10, 2023 · Unannounced Full Compliance Review · 4 violations
Personnel Files
Regulation code 30U · Correct by February 13, 2023 · Correction status: Completed, February 7, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Professional development is needed for staff #4, 7, 9, 10, 14, 18, 20, 21, and 25. Annual review of safe sleep is needed for staff #3, 7, and 25. Annual review of abuse and neglect is needed for staff #3, 7, and 25. OCCL Health and Safety training is needed for staff #1, 8, 20, 21, and 25. Adult abuse registry check is needed for staff #14. Service letter are needed for staff #6, 14 and 16. CPR only is needed for staff #17. Administration of medication is needed for staff #14. Fingerprint receipts are needed for Staff #7, 10, 14 . An eligibility letter is needed for Staff #24.
Child Files
Regulation code 40U · Correct by February 13, 2023 · Correction status: Completed, February 7, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. The date of enrollment is needed in or on files for children #1-20. An emergency card is needed for Child #12. An administration of medication forms is needed for Children #9, 13, 16, and 21. All infants need MAR's when using diaper cream. An infant feeding schedule is needed for Children #9 and 16. Update infant feeding schedules monthly.
Outdoor Area
Regulation code 53U · Correct by February 13, 2023 · Correction status: Completed, February 7, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the playground fall zones have plenty of protection. Rake or add mulch as needed.
Diapering and Soiled Clothing
Regulation code 61U · Correct by January 20, 2023 · Correction status: Completed, January 18, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure a working foot-activated diaper pail is repaired or replaced in the twos classroom.
Complaint investigations
All 18 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed March 25, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 10, 2026, OCCL received a complaint regarding allegations of incorrect staff-to-child ratios, and incorrect attendance tracking. An investigation was conducted on March 17, 2026. After a review of attendance records for both staff and children, interviews with the administrators, and staff, there is no evidence to substantiate this complaint for incorrect staff-to-child ratios or incorrect attendance tracking.
Completed December 10, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On November 7, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios. An investigation was conducted on November 13, 2025. According to staff interviews, observations, and documentation reviewed, there is no evidence to substantiate this complaint for incorrect staff-to-child ratios. All staff interviewed denied being over staff-to-child ratio, all classrooms were observed to be within the correct ratios at the time of the visit, and the attendance records reviewed showed all infant classrooms within correct staff-to-child ratios each day reviewed.
Completed March 7, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On February 19, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, incorrect ratio, room capacity, and lack of security procedures. An investigation began on February 24, 2025, and concluded on March 3, 2025. Based on the documentation reviewed and interviews conducted, this complaint is substantiated for incorrect staff-to-child ratio because preschool two classroom attendance records documented one classroom was over correct ratio for 27 minutes on February 19, 2025. Based on the measurements completed on March 3, 2025, there is no evidence to substantiate this complaint for exceeding room capacity. Based on interviews and observations during the visit, there is no evidence to substantiate this complaint for lack of security procedures to limit access to the children. Administrative staff stated the front door is monitored by staff and the security override is not used except during fire drills. Based on interviews, there is no evidence to substantiate this complaint for lack of supervision as all staff interviewed denied anyone was asked to take a child who was not their own from one classroom to another room.
Completed February 12, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received two complaints on January 13, 2025, regarding allegations of incorrect staff-to-child ratios, exceeding maximum group size, staff qualifications, and an unsafe physical environment. An investigation was begun on January 15, 2025, and concluded on January 30, 2025, when submitted paperwork was reviewed. Based on the results of the investigation, including staff and administrator interviews and a review of attendance records, this complaint is substantiated for incorrect staff-to-child ratio. Based on observations, interviews, and a review of documentation, there is no evidence to substantiate this complaint for unqualified staff alone with children, exceeding maximum group size, or an unsafe physical environment.
Completed December 17, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on December 9, 2024, regarding allegations of incorrect staff-to-child ratio and insufficient staff. An investigation was conducted on December 11, 2024. Based on the results of the investigation, staff interviews, and a review of documents there is no evidence to substantiate this complaint for incorrect staff-to-child ratio or insufficient staff.
Completed November 13, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On November 6, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratio. An investigation was conducted on November 6, 2024. Based on the attendance records, interviews conducted, and observations during the visit, there is no evidence to substantiate this complaint for incorrect staff-to-child ratio. One staff member was present with five one-year-old toddlers which is compliant with DELACARE Regulations.
Completed October 16, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on September 12, 2024, regarding allegations of improper staff-to-child ratio. An investigation was conducted on September 19, 2024. Based on the results of this investigation, this complaint is substantiated for improper staff-to child ratio. LS #1 and LS #2 observed two classrooms out of correct staff-to-child ratio at the time of the visit, as well as reviewing two weeks of attendance documentation showing classrooms with incorrect staff-to-child ratio on September 18 and 19, 2024. Additional concerns noted at the visit were LS #1 and LS #2 observed an administrator remove one child from a classroom to correct ratios and take the child to front desk in the lobby which is not licensed child care space. In addition, the specialists observed empty cribs in the infant room that were less than 18 inches apart. Staff in the classroom stated the cribs are not moved further apart when infants are in the cribs.
Completed May 23, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 29, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios. Based on the documentation reviewed, interviews conducted, and observations during the visit, there is no evidence to substantiate this complaint for incorrect staff-to-child ratios. This specialist observed a system in place to call the front desk when additional staff is needed.
Completed April 26, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed February 8, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on January 18, 2024, regarding incorrect staff-to-child ratio. An investigation was conducted on January 24, 2024. Based on staff interviews and documentation received, this complaint is substantiated for incorrect staff-to-child ratio. Four staff members interviewed stated they have had incorrect staff-to-child ratio in their classrooms. Based on documentation, there were at least four instances where there was incorrect staff-to-child ratio in classrooms with durations ranging from six minutes to thirty-nine minutes.
Older than 3 years (not counted in the summary above)
Completed September 26, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on August 30, 2023, regarding incorrect staff-to-child ratio. An investigation was conducted on September 5, 2023. This complaint is substantiated for incorrect staff-to-child ratio because attendance records documented classrooms were not in correct ratio and multiple staff members stated their classrooms have been out of correct ratio.
Completed August 9, 2023 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on June 9, 2023, regarding lack of supervision. An investigation was conducted on June 14, 2023. There is no evidence to substantiate this complaint for lack of supervision because the staff interviewed did provide first aid when they were aware of Child #1 falling backward and bumping the back of his head. No bumps or bruises were noted by the staff at that time. Additional concerns noted at the visit were an injury report was not completed, Staff #1 failed to notify Parent #1 of a serious or potentially serious injury immediately after assisting the child, and OCCL was not notified of an injury requiring medical treatment other than first aid provided at the center.
Completed July 31, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on June 6, 2023, regarding a staff member not cooperating with outside professionals to provide support services to a child with special needs. An investigation was begun on June 12, 2023, and concluded on June 14, 2023. There is no evidence to substantiate this complaint because the administrator and all staff interviewed denied the staff member had refused to cooperate with the outside professional who was providing services to a child.
Completed July 12, 2023 · Result: No Evidence to Substantiate
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed December 15, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed June 14, 2022 · Result: No Evidence to Substantiate
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed June 9, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 22, 2022, a complaint was called into the Child Abuse Report Line and accepted by IA. It was sent to OCCL on May 23, 2022, and accepted for investigation for inappropriate discipline. An investigation began on June 2, 2022, and ended June 6, 2022. There was no evidence to substantiate this complaint for improper discipline because Staff #1 stated she did not harm the child but was protecting him, Staff #2 stated she had not seen Staff #1 being physical towards the child and had no concerns regarding Staff #1, and the administrator had never observed the staff member being physical with children. The IA investigation was closed with a finding of unsubstantiated.
Completed May 3, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 19, 2022, OCCL received a complaint regarding failure to change a child's diaper and failure to provide food for lunch. An investigation was conducted on April 26, 2022. There is no evidence to substantiate this complaint for failure to change a child's diaper because the staff members interviewed stated the child is fully potty trained, uses the bathroom on her own, and the child was checked before staff left for the day. After hearing claims that the child had red blisters, three staff members checked and could not locate any blisters. There is no evidence to substantiate that the center fails to provide lunch because all staff stated it is provided and the child can choose whether or not to eat it.
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.