Find a program / Delaware / Wilmington / WILMINGTON HEAD START, INC. - WEST END CENTER
Child care center · Wilmington, DE
WILMINGTON HEAD START, INC. - WEST END CENTER
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 1725 WEST 8TH STREET, Wilmington, DE 19805
Phone: (302) 421-3620
Ages served: 3 years through 5 years.
Age group: Pre-School
Licensed capacity: 129 children
OCCL license number: 250487
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 0 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 0 violations cited on these visits
- 1 complaint investigation completed (No Evidence to Substantiate: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 2 visits with violations in the state's file (which starts November 12, 2021), newest first, with 6 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
Older than 3 years (not counted in the summary above)
September 25, 2023 · Unannounced Full Compliance Review · 1 violation
Child Health Appraisal
Regulation code 41U · Correct by October 16, 2023 · Correction status: Completed, October 12, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's health appraisals are updated every 13 months. Child #5 needs a new health appraisal. Send a copy to OCCL by 10-16-2023.
September 26, 2022 · Unannounced Full Compliance Review · 5 violations
Personnel Files
Regulation code 30U · Correct by October 16, 2022 · Correction status: Completed, October 17, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff files will need the following: Staff #1 and #2 need an administration of medication certificate.
Child Files
Regulation code 40U · Correct by October 16, 2022 · Correction status: Completed, October 18, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Children's files were missing the following: - Child # 1, 4, 5, 6, 11, 12, and 15 need blood lead screenings complete. Send a copy of results of confirmation of a scheduled appointment.
Indoor Space
Regulation code 49U · Correct by October 16, 2022 · Correction status: Completed, October 17, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Indoor space items:: - Repair/replace the shoe moulding in the following bathrooms and send pictures when complete. The bathroom attached to room 1 and all three hallway bathrooms within the center. - Cover or repair the metal box under the sink in the hallway bathroom. - Repair the metal stall divider in the hallway bathroom. - Spackle/paint the wall in the middle window of classroom 7.
Kitchen and Food Preparation
Regulation code 50U · Correct by October 16, 2022 · Correction status: Completed, September 26, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
The refrigerators read over 41*F in classrooms #1, 2, and 3. Send a picture of the thermometers at the correct temperature.
Toilet Facilities
Regulation code 51U · Correct by October 16, 2022 · Correction status: Completed, October 17, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ventilation fans aren't working in two of the bathrooms in the center. Send copies of work orders/receipt for their repair.
Complaint investigations
All 3 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed February 13, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed March 21, 2023 · Result: No Evidence to Substantiate
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed March 20, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 8, 2023, a complaint was called into the Report Line and accepted by the Institutional Abuse Unit (IA). The Office of Child Care Licensing (OCCL) received the complaint on the same date and accepted it for lack of supervision. On March 8, 2023, OCCL was notified by an IA investigator the case would be closed with no concerns. OCCL completed their investigation on March 13, 2023. There is no evidence to substantiate this complaint based on information provided by the IA investigator, OCCL interviews of the administrator, and written staff statements. Video documented Adult #1 was not present in the building, and Child #2 was not unsupervised. Parent #1 stated to the administrator that Child #1's discomfort in her vagina was caused by a medical condition, not by physical contact.
Is this your program?
Claiming is free. We'll fix any mistakes we made and send you a badge for your website that links to this listing. Claiming does not change the state's inspection record; to correct it, contact the Office of Child Care Licensing. Claim this program
More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.