Find a program / Delaware / Wilmington / NCC HEAD START, INC. ABSALOM JONES
Child care center · Wilmington, DE
NCC HEAD START, INC. ABSALOM JONES
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 310 KIAMENSI ROAD, Wilmington, DE 19804
Phone: (302) 999-8480
Ages served: 3 years through 5 years.
Age group: Pre-School
Licensed capacity: 182 children
OCCL license number: 29423
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 2 facility injuries. No facility deaths reported. 2025: 1 facility injury. No facility deaths reported. 2021: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 5 violations cited on these visits
- 5 complaint investigations completed (No Evidence to Substantiate: 5)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 4 visits with violations in the state's file (which starts November 12, 2021), newest first, with 7 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
March 3, 2026 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by April 17, 2026 · Correction status: Completed, March 20, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs Release of Employment and Service Letters (or 2 documented attempts to obtain Service Letters). Staff #2 needs OCCL Health and Safety Training and Service Letters (or 2 documented attempts to obtain Service Letters).
March 4, 2025 · Unannounced Full Compliance Review · 3 violations
Personnel Files
Regulation code 30U · Correct by April 11, 2025 · Correction status: Completed, March 20, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure that staff files are complete. The following is needed: - CPR/First Aid--Staff #1, 2, 3, 4 - Service Letter (or 2 attempts)--Staff #6
Indoor Space
Regulation code 49U · Correct by April 11, 2025 · Correction status: Completed, March 7, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replace either the lid or the whole trash can in Room 2003 -- the can must always be covered and the lid flaps were broken.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by April 11, 2025 · Correction status: Completed, March 7, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure that all cots are labeled in Room 1016.
February 20, 2024 · Unannounced Full Compliance Review · 1 violation
Administration of Medication
Regulation code 63U · Correct by March 15, 2024 · Correction status: Completed, February 22, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure medication stored is not expired. Child #2 needs medication that is not expired. Send a picture to OCCL when complete.
Older than 3 years (not counted in the summary above)
February 21, 2023 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by March 15, 2023 · Correction status: Completed, March 15, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all personnel files are complete. Staff #1 needs to take CPR/First Aid. Send a copy to OCCL when complete.
Children's Attendance
Regulation code 43U · Correct by February 21, 2023 · Correction status: Completed, February 21, 2023 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Complaint investigations
All 6 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed March 4, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 4, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On February 12, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of improper discipline. An investigation was conducted on February 20, 2026. Based on the investigation, there is no evidence to substantiate the complaint. Staff #1 and Staff #2 both stated they have never observed any staff member in their classroom engage in improper discipline. Both expressed confidence and trust in the staff working in their classroom and indicated any incident causing discomfort would be reported to their administrator and/or the Child Abuse and Neglect Report Line. Video footage was offered by Administrator #1; however, the absence of a specific date in the initial complaint rendered a review of the footage unattainable.
Completed January 22, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed December 19, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On November 22, 2024, a complaint was reported to the Office of Child Care Licensing (OCCL) regarding allegations of improper discipline. An investigation was conducted on December 3, 2024. There is no evidence to substantiate this complaint. Administrator #1 and 14 staff members were interviewed, and all reported that they had never observed improper discipline being used by any current or former staff members of the program and noted they did not witness any staff hit a child on the head.
Completed June 3, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed March 31, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.