Find a program / Delaware / Wilmington / SMALL WONDER DAYCARE, INC.
Child care center · Wilmington, DE
SMALL WONDER DAYCARE, INC.
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 100A GREENHILL AVENUE, Wilmington, DE 19805
Phone: (302) 654-2269
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 128 children
OCCL license number: 29013
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2023: 1 facility injury. No facility deaths reported. 2021: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 11 violations cited on these visits
- 11 complaint investigations completed (Substantiated: 9; No Evidence to Substantiate: 1; Unsubstantiated with Concern: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 5 visits with violations in the state's file (which starts November 12, 2021), newest first, with 19 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
February 3, 2026 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by March 6, 2026 · Correction status: Completed, March 6, 2026 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Parents Right to Know
Regulation code 38U · Correct by March 6, 2026 · Correction status: Completed, March 6, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Parents' Right to Know Log is signed by touring and current/new parents.
February 5, 2025 · Unannounced Full Compliance Review · 5 violations
Personnel Files
Regulation code 30U · Correct by March 7, 2025 · Correction status: Completed, March 3, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. References- Staff #5 (1) Health Appraisal with TB Test- Staff #1, Staff #2, and Staff #4. Service Letters with 2 attempts/returned- Staff #1, Staff #3, Staff #4, Staff #6, and Staff #7
Child Files
Regulation code 40U · Correct by March 7, 2025 · Correction status: Completed, February 26, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Health Appraisal and Immunization records- Child #7 and Child #11
Hazardous Materials
Regulation code 45U · Correct by March 7, 2025 · Correction status: Completed, February 7, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure radon is tested and sent to OCCL every 5 years.
Indoor Space
Regulation code 49U · Correct by March 7, 2025 · Correction status: Completed, March 3, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Put crown molding up/finish wall in the 3/4's classroom downstairs. Send picture to OCCL. Replace sink faucets in the 3's classroom upstairs and the paper towel holder.
Feeding of Infants
Regulation code 72U · Correct by March 7, 2025 · Correction status: Completed, February 26, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure infants are held to be fed- no propping bottles.
February 7, 2024 · Unannounced Full Compliance Review · 4 violations
General Qualifications
Regulation code 28U · Correct by March 7, 2024 · Correction status: Completed, February 15, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Staff #1 needs adult abuse registry check and 18 training hours. staff #1 term 2-15-24
Orientation
Regulation code 32U · Correct by March 7, 2024 · Correction status: Completed, February 29, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff #1 and #2 need OCCL Health and Safety Training.
Parents Right to Know
Regulation code 38U · Correct by March 7, 2024 · Correction status: Completed, February 29, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send your Parent's Right to know log to OCCL.
Child Health Appraisal
Regulation code 41U · Correct by March 7, 2024 · Correction status: Completed, February 29, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child #10 needs a health appraisal and immunization records.
Older than 3 years (not counted in the summary above)
June 22, 2023 · Complaint Visit · 1 violation
Breast Feeding
Regulation code 22U · Correct by July 18, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure the parent handbook has a procedure for the release of children that includes a policy allowing school-age children to walk home or from the bus stop to the center with written parent permission. Child #1 walked alone from the bus stop to the center without written permission, and Staff #1 admitted to not having a policy in the handbook regarding that procedure. Submit updated parent handbook with required items to OCCL. Ensure the proper release of a child is upheld. Child #1 was released to a guardian who is not on the pick-up list. Have staff complete a training on the proper release of a child and send training certificate or acknowledgement to OCCL.
February 22, 2023 · Unannounced Full Compliance Review · 7 violations
Personnel Files
Regulation code 30U · Correct by March 10, 2023 · Correction status: Completed, March 15, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff files need the following: - Staff #1, 2, 3, 4, and 5 need the OCCL health and safety training. - Staff #1 needs one more reference. - Staff #5 needs 4 references and a health appraisal.
Child Files
Regulation code 40U · Correct by March 10, 2023 · Correction status: Completed, February 28, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child #2 needs lead screening. Send confirmation of an appointment.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by March 10, 2023 · Correction status: Completed, February 28, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all children have top and bottom covers for their cots. Send a picture of cubbies with both covers for all children.
Equipment
Regulation code 57U · Correct by March 10, 2023 · Correction status: Completed, February 28, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is sufficient equipment available: - Infant room needs manipulatives and blocks. - Older one-year-old room needs building blocks, manipulatives, dramatic play materials, and art. - Younger one-year-old room needs more building, sensory, literacy, manipulatives, and music materials. - Pre-K class needs more music materials. Send pictures of updated materials and label which room they are for.
Sanitation
Regulation code 58U · Correct by March 10, 2023 · Correction status: Completed, February 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure soap and water is available in each room and near all changing tables. Send a picture.
Diapering and Soiled Clothing
Regulation code 61U · Correct by March 10, 2023 · Correction status: Completed, February 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure diaper mats are cleaned with soap and water as well as disinfectant between each diaper change. This will be corrected with the pictures of soap and water.
Lesson Plans
Regulation code 74U · Correct by March 10, 2023 · Correction status: Completed, February 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Lesson plans need the following: - Pre-K, preschool, and young toddlers lesson plans need daily social/emotional activities, and one food/healthy habit activity a week. send one weeks worth of lesson plans for these rooms.
Complaint investigations
All 14 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed June 5, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on May 7, 2026, regarding concerns of inappropriate behavior supports. Prior to the complaint, the facility submitted a self-report to Licensing Specialist (LS) #1 regarding the incident and provided documentation related to Staff #1's termination and video footage for review. On May 14, 2026, LS #1 reviewed the video footage as part of the investigation. During the review, Staff #1 was observed physically handling Child #1 by pulling Child #1 by the arm, lifting Child #1 by both arms, and forcefully placing Child #1 into a seated position against the wall. Based on video footage reviewed during the investigation, this complaint is substantiated for not using positive behavior management practices. The employment of Staff #1 was terminated by the facility as a result of this incident.
Completed June 3, 2026 · Result: Unsubstantiated with Concern
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed May 20, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on April 22, 2026, regarding concerns of improper diapering practices, staff not using positive behavior management practices, staff cell phone usage, handling of parent complaints, and lack of supervision. On April 30, 2026, Licensing Specialist (LS) #1 conducted an unannounced investigation at the facility. During the investigation, LS #1 interviewed Administrator #1, Administrator #2, Staff #1, and Staff #2 regarding classroom routines, diapering practices, supervision, classroom management, and cell phone usage. LS #1 also reviewed video footage from April 21, 2026, related to Child #1's classroom transitions and pickup from the facility. Based on interviews conducted and video footage reviewed during the investigation, this complaint is substantiated for improper diapering practices because video footage showed Child #1 did not receive a diaper change prior to leaving the facility on April 21, 2026. This complaint is substantiated for concerns regarding positive behavior management because multiple staff members and administration acknowledged prior concerns and coaching related to Staff #1's classroom management, tone, and volume within the classroom. This complaint is substantiated for staff cell phone usage while caring for children because administration and Staff #2 acknowledged staff members use cell phones within the classroom. This complaint is substantiated for lack of supervision because administration stated individual children are occasionally permitted to use the restroom that is not within the classroom while staff supervise from the doorway. There is no evidence to substantiate this complaint for not following policies for handling parent complaints based on interviews and review of video footage. Parent #1 was seen walking past administration without speaking to them on the date of this incident, and administration interviewed stated they were not made aware of any incidents until the end of the day.
Completed April 10, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on March 11, 2026, regarding ratios and inconsistent support from administration to maintain ratio compliance. An investigation was conducted on March 16, 2026. Based on an interview and a review of video footage, this complaint is substantiated for incorrect staff-to-child ratios. Although children remained within sight of Staff #1, the staff left the immediate outside play area two times within a ten-minute period, leaving one staff alone with nine two-year-old children. When Administrator #1 observed what was happening, they intervened and corrected the situation. The center terminated employment for Staff #1.
Completed February 4, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed January 7, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on November 14, 2025, regarding concerns involving safe sleep practices in the infant classroom, improper discipline, failure to provide an injury report, and not following termination policies. An investigation was conducted on November 17, 2025, during which Licensing Specialists (LS) #1 and #2 interviewed Administrator #1, Administrator #2, and Staff #1, obtained documentation, and reviewed video footage. Based on the information obtained, there is no evidence to substantiate the allegations of improper discipline and lack of an incident report from said improper discipline. LS #1 and LS #2 reviewed the footage of this incident, and Administrator #1 and Administrator #2 explained there was not a scratch on the child's chest. No forceful or inappropriate physical contact was viewed between Staff #2 and Child #2. This complaint is substantiated for not following safe sleep practices, as Staff #1 told LS #1, and Administrator #1 confirmed safe sleep checks were not being completed or documented during infant nap times. Additionally, Staff #1 noted children some children need a full five minutes to transition to a crib after falling asleep in other equipment, rather than transferring them immediately. This complaint is substantiated for a lack of behavioral supports for Child #2, as Administrator #1 stated documentation had been collected on Child #2's behaviors, but no supports or plans for supports were in place, and noted staff were overwhelmed with the behavior and did not know how to address them. There is no evidence to substantiate this complaint for not following termination policies based on review of the letter provided to Parent #1 regarding termination of care for their children, as well as review of the facility's termination policies in their parent handbook. The parent handbook states immediate termination may occur due to bullying, inappropriate behavior, or disrespect towards children and employees, which are concerns noted in the termination letter provided to Parent #1. An additional concern noted during this investigation was Staff #1 was alone in the infant classroom without the required DEEDS Early Learning qualification. An additional concern noted was the length of time infants spent in confining equipment, as an infant was observed in confining equipment for an hour and a half on November 6, 2025. Two additional concerns noted were there was no lesson plan posted in the infant classroom and lighting in two classrooms was insufficient during nap time, as it was too dark to view all individual children.
Completed December 17, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed December 10, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on November 5, 2025, regarding concerns of a lack of supervision, children not being removed from soiled clothing, and not following the center's policy on photographing/videotaping. An investigation was conducted on November 17, 2025. Licensing Specialists (LS) #1 and #2 interviewed Administrator #1 regarding these allegations. Based on the information obtained, the allegation of a lack of supervision is substantiated. Administrator #1 recalled assisting with Child #1 before sunscreen was ingested and stated Staff #1 was overwhelmed and did not intervene appropriately. This complaint is also substantiated for a child not being changed after soiling their clothing. Administrator #1 stated there were no extra clothes available in the center and noted they had contacted Parent #1 several times to bring clothing in for Child #1. This complaint is also substantiated for not following the facility's parent handbook policies on photographing/videotaping due to Staff #1 videotaping Child #1 while exhibiting challenging behavior and posting it on their social media. Upon being made aware of the posting, Administrator #1 stated they had Staff #1 remove the post immediately.
Completed November 8, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed August 20, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On July 18, 2024, the Office of Child Care Licensing received a complaint regarding improper discipline and lack of supervision. An investigation was conducted on July 29, 2024. This complaint is substantiated for lack of supervision because the specialists observed video footage of school-age children using the bathroom, which is not directly connected to the classroom, unsupervised. There is no evidence to substantiate this complaint for improper discipline. Administrator #1, Staff #1 and #2 stated Owner #1 does not yell at the children or make them put their heads down and is respected by the children. An additional concern noted during this investigation was the staff using personal cell phones while responsible for caring for children. Three staff in the school-age classroom were observed looking at their cellphones while the children were playing and going to the bathroom.
Completed April 2, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed August 29, 2023 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on June 23, 2023, regarding improper discipline and administering medication to children without parental approval or notification. An investigation began on June 27, 2023 and was concluded on August 14, 2023. There is no evidence to substantiate this complaint for improper discipline or for administering medicine without parental approval or notification based on observations and interviews with multiple staff and the owner. Additional concerns observed at the visit were: a classroom was over ratio because two staff members were working in the infant classroom who not been determined eligible by the criminal history unit and did not have DEEDS qualifications on file, three infants were observed sleeping in bouncy seats while covered with blankets, and two infants were observed asleep in cribs that were labeled for other infants.
Completed August 15, 2023 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed July 26, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On June 14, 2023, the Office of Child Care Licensing (OCCL) received complaints regarding staff administering melatonin, improper discipline, improper release of a child, and lack of supervision. An investigation was conducted beginning June 22, 2023, and ending June 27, 2023. This complaint is substantiated for the improper release of a child and lack of supervision based on interviews conducted and documentation received. A staff member released Child #1 to Adult #1 who was not on the emergency card pick-up list. On June 9, 2023, Child #1 walked alone from the bus stop to the facility due to a staff member not yet being outside. There is no evidence to substantiate staff administering melatonin to children or improper discipline based on interviews and observation. All classrooms and cabinets were checked, and no melatonin was present. All staff denied administering melatonin and stated they never witnessed improper discipline in the center.
Is this your program?
Claiming is free. We'll fix any mistakes we made and send you a badge for your website that links to this listing. Claiming does not change the state's inspection record; to correct it, contact the Office of Child Care Licensing. Claim this program
More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.