Find a program / Delaware / Wilmington / HILLTOP LUTHERAN NEIGHBORHOOD CENTER
Child care center · Wilmington, DE
HILLTOP LUTHERAN NEIGHBORHOOD CENTER
A licensed child care center in Wilmington, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 1018 WEST 6TH STREET, Wilmington, DE 19805
Phone: (302) 656-3224
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 186 children
OCCL license number: 28132
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2025: 1 facility injury. No facility deaths reported. 2023: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 4 violations cited on these visits
- 5 complaint investigations completed (No Evidence to Substantiate: 4; Substantiated: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 4 visits with violations in the state's file (which starts November 12, 2021), newest first, with 6 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
May 6, 2026 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by June 12, 2026 · Correction status: Completed, June 15, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Follow staff sheets for missing items and when submitting indicate with Staff #.
May 8, 2025 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by June 6, 2025 · Correction status: Completed, June 3, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1, 2, 5, and 6 need OCCL Health and Safety training. Staff #2, 3 need service letters returned or attempts shown.
Hazardous Materials
Regulation code 45U · Correct by June 13, 2025 · Correction status: Completed, June 9, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Radon results are complete every 5 years.
May 2, 2024 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by June 14, 2024 · Correction status: Completed, May 2, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all staff files are complete. Staff # 2, 3, 4, 6, 7 and 8 need professional development plan. Staff # 8 needs CPR/FA, service letters, references, declaration, drug/alcohol statement.
Older than 3 years (not counted in the summary above)
April 6, 2023 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by May 15, 2023 · Correction status: Completed, May 18, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. An orientation is needed for Staff #2. A job description is needed for Staff #31. Two reference letters are needed for Staff 26, 31. One reference letter is needed for Staff #30 and 33. A service letter is needed for Staff #29. A health appraisal with TB results is needed for Staff #14, 16, 31, and 33. Staff #4 needs at least two hours of health and safety training. A professional development plan is needed for Staff #19, 20, 21. Safe sleep and child abuse and neglect are needed for Staff #18, 22.
Indoor Space
Regulation code 49U · Correct by May 15, 2023 · Correction status: Completed, May 4, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the water temperature is below 120 degrees. The preschool bathroom temperature is 128 degrees.
Complaint investigations
All 5 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed May 20, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 20, 2026, the Office of Child Care Licensing received a complaint regarding allegations of a staff member bullying the children, the children hearing the staff member speaking badly about the children and parent and not following the center's policy for suspension. An investigation was conducted on April 29, 2026. Based on interviews and review of incident reports, there is no evidence to substantiate this complaint. All administrators and staff interviewed stated multiple meetings have been held regarding the behavior of Child #1 and Child #2, and a behavior plan was put into place for Child #1, but Parent #1 refused to sign it. Administrators interviewed stated Parent #1 instructed Child #1 and Child #2 not to listen to staff, and the facility followed their suspension policies regarding this incident. All administration and staff interviewed denied speaking badly about any children or families in front of children.
Completed September 30, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On September 10, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding failing to use appropriate positive behavior supports. An investigation was conducted on September 17, 2025. Based on interviews conducted and video footage reviewed, there is no evidence to substantiate this complaint for failing to use appropriate positive behavior supports.
Completed April 24, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed February 23, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on February 5, 2024, regarding staff not following correct diapering procedures. An investigation was conducted on February 15, 2024. Based on the results of this investigation, there is no evidence to substantiate that staff are not following correct diapering procedures because both staff who were interviewed stated they follow proper diapering procedures in the classroom. Also, daily logs from the one-year-old classroom show children's diapers are being checked hourly, diaper cream is applied if necessary or requested, and diapers are being changed as required.
Completed December 6, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On November 17, 2023, a complaint was called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit. It was sent to the Office of Child Care Licensing on November 20, 2023, and accepted for investigation for improper discipline. An investigation began on November 20, 2023, and ended on November 30, 2023. The complaint is substantiated for improper discipline based on video footage viewed and interviews with staff members. Video footage showed staff grabbing and pulling Child #1's arm, yelling at Child #1, sitting them down forcefully on the ground, and pulling Child #1's jacket hood while trying to redirect Child #1.
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More programs in Wilmington · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.