Find a program / Delaware / Smyrna / C4D KIDZ NURSERY
Child care center · Smyrna, DE
C4D KIDZ NURSERY
A licensed child care center in Smyrna, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 204 GEORGES ALLEY, Smyrna, DE 19977
Phone: (302) 603-4845
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 49 children
OCCL license number: 1493312
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2022: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 0 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 0 violations cited on these visits
- 0 complaint investigations completed
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 12 visits with violations in the state's file (which starts November 12, 2021), newest first, with 59 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
Older than 3 years (not counted in the summary above)
October 6, 2023 · Complaint Visit · 4 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by November 15, 2023 · Correction status: Completed
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
General Qualifications
Regulation code 28U · Correct by November 15, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure staff are not alone with children until a comprehensive background check is complete and eligibility results are received. Staff #3 was alone with children and has pending out-of-state checks. According to attendance records, Staff #1 was alone with children on October 4, 2023. Staff #1 turned 18 and was not determined eligible yet. Ensure staff are not alone with children until a comprehensive background check is complete and eligibility results are received. Staff #3 was alone with children and has pending out-of-state checks. According to attendance records, Staff #1 was alone with children on October 4, 2023. Staff #1 turned 18 and was not determined eligible yet. This was corrected because the center license is now suspended.
Staff Attendance
Regulation code 36U · Correct by October 6, 2023 · Correction status: Completed, October 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure exact departure times for staff are documented. On October 6, 2023, Staff #4 and Staff #5 did not sign out of the combined a.m. classroom. This was discussed and corrected at the visit. Ensure exact departure times for staff are documented. On October 6, 2023, Staff #4 and Staff #5 did not sign out of the combined a.m. classroom. This was discussed and corrected at the visit.
Children's Attendance
Regulation code 43U · Correct by October 6, 2023 · Correction status: Completed, October 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure exact departure times for children are documented. Four children were not signed out when they were no longer combined in the a.m. This was discussed and corrected at the visit. Ensure exact departure times for children are documented. Four children were not signed out when they were no longer combined in the a.m. This was discussed and corrected at the visit.
September 13, 2023 · Enforcement Visit · 6 violations
Personnel Files
Regulation code 30U · Correct by September 29, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure staff files are complete. Four staff need CPR and First Aid training; three staff need orientation; four staff need OCCL's health and safety training; two staff need application/resume or personal data sheet; three staff need job descriptions; five staff need references; four staff need fingerprinting eligibility letters; four staff need adult abuse registry check; five staff need health appraisals and tb screening; three staff need release of employment; four staff need service letters.
Indoor Space
Regulation code 49U · Correct by September 29, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure a measured room capacity is not exceeded. Attendance records for 9-13-23 show the Toddler 1 room was over the measured capacity of 10, by one child. A discussion was had to put rooms at capacity with qualified staff or go to the Toddler 2 room. Ensure lamp cords are out of reach. Infant room has baby shark lamps where the cords are accessible. Ensure bathroom has adequate lighting. Ensure the closet in Toddler 2 is inaccessible. Ensure the closet in the bathroom is inaccessible. Ensure the exit door in the 3-4 year old room to outside is able to be readily opened.
Outdoor Area
Regulation code 53U · Correct by September 29, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure no standing water on the play area outdoors. Ensure the gate is self closing and the broken fence is repaired.
Administration of Medication
Regulation code 63U · Correct by September 29, 2023 · Correction status: Completed
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Feeding of Infants
Regulation code 72U · Correct by September 29, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure cups are labeled when personal use. Ensure no food is in a cup/bottle when prepared from home without a doctor's note. Ensure feeding forms are updated monthly. Child #5 last semi solid update 8-4-23. Child #4 has a baby food on schedule but not on approved semi solid list. Child #3 last semi solid food update was 7-3-23.
Lesson Plans
Regulation code 74U · Correct by September 29, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure Toddler 2 and 3-4y rooms have lesson plans.
April 18, 2023 · Enforcement Visit · 1 violation
Feeding of Infants
Regulation code 72U · Correct by April 19, 2023 · Correction status: Completed, April 19, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Two infant feeding schedules needed to be updated.
February 21, 2023 · Enforcement Visit · 3 violations
Hazardous Materials
Regulation code 45U · Correct by February 21, 2023 · Correction status: Completed, February 21, 2023 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Outdoor Area
Regulation code 53U · Correct by February 21, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Add fall zone materials to the two small plastic slides observed on the grass. Repair the broken vinyl fence post on the back right corner of the playground.
Meals and Snacks
Regulation code 71U · Correct by February 21, 2023 · Correction status: Completed, February 21, 2023 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
December 9, 2022 · Unannounced · 4 violations
Children's Attendance
Regulation code 43U · Correct by December 9, 2022 · Correction status: Completed, December 9, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure attendance reflects the exact arrival, departure and location of each child. This was discussed and corrected when one child was signed onto the preschool attendance record.
Indoor Space
Regulation code 49U · Correct by December 23, 2022 · Correction status: Completed, February 21, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Repair the floor around the kitchen sink. Ensure children have enough usable/ moveable space. Remove some large furnature from the preschool classroom and some items from the infant classroom.
Administration of Medication
Regulation code 63U · Correct by December 9, 2022 · Correction status: Completed, December 9, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure medication is out of reach of children. This was discussed and corrected when it was removed from the open changing station shelf.
Feeding of Infants
Regulation code 72U · Correct by December 9, 2022 · Correction status: Completed, December 9, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
December 6, 2022 · Unannounced Full Compliance Review · 16 violations
Insurance Coverage
Regulation code 16U · Correct by December 16, 2022 · Correction status: Completed, March 29, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit updated liability insurance.
Staffing
Regulation code 26U · Correct by December 23, 2022 · Correction status: Completed, February 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure a staff ratio of one to four early childhood teachers to other staff is maintained. The facility does not have a qualified early childhood teacher on staff. Once hired or qualified, have an early childhood teacher trained in day-to-day operations.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by December 6, 2022 · Correction status: Completed, December 6, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff-to-child ratio is maintained at all times. An aide was alone with ten children, the youngest was three-years-old. An aide was alone with one child to get him off the bus and walk him to the classroom. This was discussed and corrected through movement of children, and pairing of staff to become compliant.
Personnel Files
Regulation code 30U · Correct by December 23, 2022 · Correction status: Completed, March 27, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs a professional development plan, review of safe sleep, and review of abuse and neglect. Staff #2 needs a professional development plan, review of safe sleep, and review of abuse and neglect. Staff #3 needs CPR/ First Aid, administration of medication, job description, two references, adult abuse registry check, and service letters. Staff #4 needs CPR/ First Aid, administration of medication, orientation, two references, resume/ personal data sheet, employee declaration, adult abuse registry check, and service letters. Staff #5 needs CPR/ First Aid, administration of medication, orientation, a health appraisal with TB, and service letter. Staff #6 needs administration of medication, orientation, a job description, adult abuse registry check, and service letters. Staff #7 needs CPR/ First Aid, administration of medication, orientation, a job description, two references, adult abuse registry check, a health appraisal, and service letters. Staff #8 needs CPR/ First Aid, administration of medication, orientation, resume/ persona data sheet, two references, employee declaration, fingerprint receipt, criminal history determination, adult abuse registry check, and service letters. Staff #9 needs date of birth, CPR/ First Aid, administration of medication, orientation, resume/ personal data sheet, a job description, four references, employee declaration, and drug/alcohol statement. Staff #10 needs CPR/ First Aid, administration of medication, orientation, job description, four references, employee declaration, OCCL's adult health appraisal with TB, and proof of early childhood pathway on file. Staff #11 needs CPR/ First Aid, review of safe sleep, orientation, a job description, four references, OCCL's health appraisal with TB, release of employment history with corresponding service letters, and proof of an early childhood pathway.
Child Files
Regulation code 40U · Correct by December 23, 2022 · Correction status: Completed, March 23, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Child #1 needs a date of enrollment, hours/ days of attendance, health appraisal with immunizations, lead test results, and a developmental plan. Child #2 needs date of enrollment, hours/ days of attendance, an emergency card, health appraisal, transportation permission, developmental plan, medication permission, and an updated infant feeding schedule. Child #3 needs a health appraisal with immunizations, developmental plan, transportation permission, medication permission, and an updated infant feeding schedule. Child #4 needs developmental plan. Child #5 needs a health appraisal with immunizations, and lead test results. Child #6 needs a developmental plan. Child #7 needs a developmental plan, medication permission, and an infant feeding schedule. Child #8 needs lead test results, developmental plan, and medication permission. Child #9 needs a developmental plan, medication permission, and an infant feeding schedule.
Hazardous Materials
Regulation code 45U · Correct by December 23, 2022 · Correction status: Completed, December 6, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Indoor Space
Regulation code 49U · Correct by December 23, 2022 · Correction status: Completed, December 9, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure the facility is in good repair. Repair the wall and carpet between the one-year-old classroom and kitchen.
Kitchen and Food Preparation
Regulation code 50U · Correct by December 23, 2022 · Correction status: Completed, February 21, 2023 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Toilet Facilities
Regulation code 51U · Correct by December 23, 2022 · Correction status: Completed, December 9, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Provide soap to the preschool classroom bathroom. Clean the bathroom to diminish the smell of urine.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by December 6, 2022 · Correction status: Completed, December 6, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Emergency Planning
Regulation code 66U · Correct by December 23, 2022 · Correction status: Completed, February 21, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Purchase enough emergency water to shelter in place.
Feeding of Infants
Regulation code 72U · Correct by December 6, 2022 · Correction status: Completed, December 6, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Lesson Plans
Regulation code 74U · Correct by December 23, 2022 · Correction status: Completed, March 23, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are current and contain all requirements. Infants need a current lesson plan. Preschool needs a complete lesson plan with weekly activities.
Activity Areas
Regulation code 75U · Correct by December 23, 2022 · Correction status: Completed, December 9, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure classrooms provide activity areas for the children. Organize the one and two-year-old classroom to create activity areas.
Infant and Toddler Care
Regulation code 77U · Correct by December 6, 2022 · Correction status: Completed, December 6, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
License Renewal
Regulation code 8U · Correct by December 16, 2022 · Correction status: Completed, January 3, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Complete and submit an application at least 60 days prior to license expiration.
August 22, 2022 · Unannounced Full Compliance Review · 4 violations
Personnel Files
Regulation code 30U · Correct by September 9, 2022 · Correction status: Completed, December 6, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs health appraisal with TB results. Staff #2 needs first aid and CPR, medication administration training, PD plan, orientation, 2 references, adult abuse check, health appraisal with TB results, and a completed service letter or 2 additional references. Staff #3 needs administartion of medication training, PD plan, job description, 2 references, adult abuse check, health appraisal with TB results, release of employment history, and completed service letter or two additional references.
Child Files
Regulation code 40U · Correct by September 9, 2022 · Correction status: Completed, November 3, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Child #3 and #4 need hours that they attend documented. Child #1, 3, 4, 5, and 8 need lead test results. Child #9 and #10 needs parents right to know and screen time permission. Child #1, 2, 4, and 5 need developmental plans.
Outdoor Area
Regulation code 53U · Correct by September 9, 2022 · Correction status: Completed, October 28, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure fencing meets OCCL's requirements. Repair broken latch on the fence at the playground.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by August 22, 2022 · Correction status: Completed, August 22, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
June 21, 2022 · Unannounced Full Compliance Review · 8 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by June 21, 2022 · Correction status: Completed, July 21, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Personnel Files
Regulation code 30U · Correct by July 1, 2022 · Correction status: Completed, September 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs a professional devlopment plan. Staff #2 need administration of medication, eligibility determination, and a health appraisal with TB results. Staff #3 needs an orientation, two references, employee declaration, drug/alcohol statement, adult abuse registry check, release of employment, and service letter. Staff #4 needs two references, release of employment, and a service letter. Staff #5 needs an orientation, job description, on reference, employee declaration, administration of medication, eligibility determination, health appraisal with TB results, release of employment, and a service letter.
Child Files
Regulation code 40U · Correct by July 1, 2022 · Correction status: Completed, August 19, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Child #1 needs hours and days attending, health appraisal with immunizations, and transportation permssion. Child #3 needs immunizations. Child #5 needs hours and days attending and a developmental plan. Child #7 needs hours and days attending. Child #8 and #11 need health appraisals with immunizations, lead test results, and a developmental plan. Child #8 needs lead test results. Child #10 needs a developmental plan. Child #6 and #7 need updated infant feeding schedules.
Kitchen and Food Preparation
Regulation code 50U · Correct by July 1, 2022 · Correction status: Completed, August 19, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the kitchen is inacessible to the children. The door in the kitchen is broken and an open shelving unit is in its place, separating the preschool classroom.
Toilet Facilities
Regulation code 51U · Correct by June 21, 2022 · Correction status: Completed, June 21, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Feeding of Infants
Regulation code 72U · Correct by June 21, 2022 · Correction status: Completed, June 21, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Activity Schedule
Regulation code 76U · Correct by June 21, 2022 · Correction status: Completed, June 21, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure a daily schedule is posted.
Infant and Toddler Care
Regulation code 77U · Correct by June 21, 2022 · Correction status: Completed, June 21, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure walkers are not used at the facility. This was discussed and corrected when the walker was removed.
April 22, 2022 · 60-Day Visit · 5 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by April 22, 2022 · Correction status: Completed, April 22, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Personnel Files
Regulation code 30U · Correct by May 6, 2022 · Correction status: Completed, July 21, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs review of abuse and neglect, a job description, an adult abuse registry check, eligibility from criminal history unit, and a service letter. Staff #2 needs CPR/ First Aid and a job description. Staff #3 needs a job description, two references, and a service letter. Staff #4 needs CPR/ First Aid, a job description, two references, a health appraisal with TB and service letters. Staff #5 needs first aid, administration of medication, a job description, two references, eligibility from criminal history unit, an adult abuse registry check, a health appraisal with TB, and service letters. Staff #6 needs an orientation, a job description, two references, eligibility from criminal history, an adult abuse registry check, and a release of employment history with corresponding service letters.
Child Files
Regulation code 40U · Correct by May 6, 2022 · Correction status: Completed, June 21, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Child #1 needs a health appraisal with lead testing and immunizations. Child #2 needs a health appraisal with lead testing and immunizations. Child #3 needs a health appraisal with lead and immunizations. Child #4 needs a health appraisal with immunizations. Child #4 needs a health appraisal with immunizations. Child #5 needs a health appraisal with immunizations, and an updated infant feeding schedule. Child #6 needs hours to attend, an emergency card, a health appraisal with lead testing and immunizations, and a complete MAR for the epi-pen.
Hazardous Materials
Regulation code 45U · Correct by April 22, 2022 · Correction status: Completed, April 22, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure hazardous materials are stored in a locked cabinet or out of reach of children. This was discussed and corrected in the two-year-old and preschool classroom.
Outdoor Area
Regulation code 53U · Correct by May 6, 2022 · Correction status: Completed, May 18, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Repair the gates to ensure they are both self-closing and self-latching. One gate needs repair to self-close. One gate needs repair to self-latch.
April 21, 2022 · Unannounced · 3 violations
Telephones
Regulation code 17U · Correct by April 22, 2022 · Correction status: Completed, April 21, 2022 · How the correction was shown (as published): Telephone
Licensing specialist's notes (as published)
A licensee shall ensure a center has a working phone that allows a caller to leave a voicemail.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by April 21, 2022 · Correction status: Completed, April 21, 2022 · How the correction was shown (as published): Telephone
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
General Qualifications
Regulation code 28U · Correct by April 21, 2022 · Correction status: Completed, April 21, 2022 · How the correction was shown (as published): Telephone
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
March 28, 2022 · Unannounced · 2 violations
Governing Body
Regulation code 15U · Correct by March 29, 2022 · Correction status: Completed, March 31, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there are enough staff present to operate. At the visit, two classrooms were open with two staff and nine children, infant to three-years-old. There is not enough staff to complete administrative duties or bathroom breaks.
Indoor Space
Regulation code 49U · Correct by April 8, 2022 · Correction status: Completed, June 21, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Repair the broken kitchen door into the preschool classroom with exposed nails.
March 22, 2022 · Unannounced · 3 violations
Governing Body
Regulation code 15U · Correct by March 22, 2022 · Correction status: Completed, March 22, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure there is enough staff present to operate. At the visit, thirteen children infant to four-years-old were present with three staff in two classrooms. There was not enough staff present to provide lunch or bathroom breaks. Staff stated they call the administrator from another center to break them as needed, but sometimes it takes hours before she arrives. This was corrected when the administrator arrived at the center.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by March 29, 2022 · Correction status: Completed, June 7, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff-to-child ratio is maintained. According to attendance from 3/21/2022, one staff member had up to six children, the youngest was an infant until the arrival of a second staff member at 8:40 am. According to attendance on 3/22/2022, one staff member had up to seven children alone, the youngest was an infant, until the arrival of a second staff member at 8:07 am. Toddlers must be cared for in an area separate from the older children. One classroom had seven children ages two-years to four-years-old.
Kitchen and Food Preparation
Regulation code 50U · Correct by March 22, 2022 · Correction status: Completed, March 22, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Complaint investigations
All 8 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Older than 3 years (not counted in the summary above)
Completed November 8, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on October 5, 2023, regarding lack of supervision. An investigation was conducted on October 6, 2023. The complaint was substantiated for lack of supervision because on October 4, 2023, a one-year-old child was left on the outside play area unattended for approximately 20 minutes. Staff were unaware the child was outside until a parent arrived to pick up the child and the child could not be found inside the center. A staff member found the child outside in the play area. The child was by the door that leads to the infant classroom. The child was crying when she was located. When the child was left alone, the staff members responsible for the child were not determined eligible and could not be alone with children. Concerns noted during the visit were two unqualified staff were alone in the infant classroom with seven infants, attendance records showed unqualified were alone in Infant and Preschool classrooms on October 4, 2023, and staff and child attendance records were incomplete.
Completed August 7, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on July 6, 2023, regarding infant safe sleep violations and improper infant feeding. An investigation was conducted on July 7, 2023. This complaint is substantiated for non-compliance with infant safe sleep requirements because the specialist observed two infants asleep in bouncers and one infant asleep in a swing. There is no evidence to substantiate the allegation of improper infant feeding because during the visit an infant was observed being held while being fed a bottle and staff stated they hold the infants when they are fed. A concern noted was the facility did not have a qualified staff trained in day-to-day operations.
Completed August 7, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed June 29, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care and Licensing received a complaint on May 1, 2023, regarding improper staff-to-child ratio, not understanding the child's needs, and not having water available. An investigation was conducted on May 4, 2023, and May 10, 2023. This complaint is substantiated for not understanding the child's needs because Staff #5 stated she gave Child #1, a one-year-old, a hot chip, which caused the child to cry and shake. This complaint is substantiated for improper staff-to-child ratio because Staff #5 stated she left the infant room to enter the Toddler 1's classroom leaving five infants with one staff member. There is no evidence to substantiate the allegation of not having water available because Staff #2 and Staff #5 stated the child did receive water. Several additional serious concerns were noted. There were not enough staff physically present on May 4, 2023, to fulfill the minimum daily functions because all staff that were present were needed in the classrooms to maintain staff-to-child ratio. One infant was observed asleep in a bouncer and one infant was asleep in a swing. When the specialist informed the staff that the infants must sleep in cribs, one staff placed one infant on his stomach. The specialist informed the staff, the infant must be placed to sleep on his back. Attendance records from April 26, 2023, May 8, 2023, and May 9, 2023, documented several times unqualified staff, and staff under 18 were alone in the classroom with children; several times children were present in the classroom, but no staff were documented as present; Staff #8, who was not yet determined eligible through a comprehensive background check, was present in the classrooms on May 8, 2023, and May 9, 2023; and several times staff-to-child ratio was not maintained. Other concerns noted were the gate to the outdoor play area was not self-closing or self-latching, the last fire drill and inspection checklist was on March 10, 2023, staff were sharing food with children by giving a one-year-old a hot chip, and attendance records for both staff and children were not accurate and did not include exact arrival and departure times.
Completed March 14, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received complaints on February 17 and 21, 2023, regarding staff-to-child ratio. An investigation was conducted on February 21, 2023. This complaint is substantiated because according to attendance records from February 15, 16, and, 17, 2023, two classrooms were documented as not following proper staff-to-child ratio. Additional concerns noted were staff and children's attendance were incomplete because there were several staff and children not signed out.
Completed February 21, 2023 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed May 19, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 29, 2022 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
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More programs in Smyrna · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.