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Child care center · Smyrna, DE
CHILDREN & FAMILIES FIRST HEAD START SMYRNA
A licensed child care center in Smyrna, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 4272 BRENFORD ROAD, Smyrna, DE 19977
Phone: (302) 653-5499
Ages served: 3 years through 5 years.
Age group: Pre-School
Licensed capacity: 54 children
OCCL license number: 1473667
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2025: 1 facility injury. No facility deaths reported. 2022: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 1 visit where violations were cited (the state's file doesn't list visits where nothing was cited)
- 4 violations cited on these visits
- 0 complaint investigations completed
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 2 visits with violations in the state's file (which starts November 12, 2021), newest first, with 5 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
January 8, 2024 · Unannounced Full Compliance Review · 4 violations
Personnel Files
Regulation code 30U · Correct by January 12, 2024 · Correction status: Completed, January 8, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensue staff files are complete Staff #1 needs OCCL 97) hour training
Parents Right to Know
Regulation code 38U · Correct by January 12, 2024 · Correction status: Completed, January 9, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the Parents Right to Know log is updated and available
Indoor Space
Regulation code 49U · Correct by January 8, 2024 · Correction status: Completed, January 8, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure trash cans are covered in each room. Room #2 bathroom trash was not covered. This was corrected at the visit
Transportation
Regulation code 67U · Correct by January 12, 2024 · Correction status: Completed, January 9, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the bus is equipped with liquid soap and water
Older than 3 years (not counted in the summary above)
January 10, 2023 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by January 31, 2023 · Correction status: Completed, January 23, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff files must be complete Staff #1 needs to complete medication certification. Staff must complete the seven hour health and safety training.
Complaint investigations
All 2 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Older than 3 years (not counted in the summary above)
Completed March 21, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On February 10, 2023, a complaint was called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit. It was sent to the Office of Child Care Licensing on February 10, 2023, and accepted on February 14, 2023, for investigation regarding improper discipline. An investigation was conducted on February 15, 2023. This complaint is substantiated because a review of the video footage shows improper discipline by Staff #1.
Completed March 20, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On February 10, 2023, a complaint was called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit. It was sent to the Office of Child Care Licensing on February 10, 2023, and accepted on February 14, 2023, for investigation regarding improper discipline. An investigation was conducted on February 15, 2023. This complaint is substantiated because a review of the video footage shows improper discipline by Staff #1
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More programs in Smyrna · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.