Find a program / Delaware / Ocean View / VILLAGE SQUARE ACADEMY LEARNING CENTER, LLC
Child care center · Ocean View, DE
VILLAGE SQUARE ACADEMY LEARNING CENTER, LLC
A licensed child care center in Ocean View, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 30792 WHITES NECK RD, Ocean View, DE 19970
Phone: (302) 539-5000
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 51 children
OCCL license number: 436034
Current enforcement action (as published): none listed in the state's file
Special conditions (as published): Variance
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2021: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 13 violations cited on these visits
- 3 complaint investigations completed (Substantiated: 2; No Evidence to Substantiate: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 4 visits with violations in the state's file (which starts November 12, 2021), newest first, with 16 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
December 4, 2025 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by December 30, 2025 · Correction status: Completed, January 21, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are completed, Staff #1 and Staff #2 needs an updated administration of medication certification.
Outdoor Area
Regulation code 53U · Correct by December 30, 2025 · Correction status: Completed, December 29, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Repair the two outdoor gates to ensure they are self-closing. Repair the fence at the back of the playground.
December 4, 2024 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by December 17, 2024 · Correction status: Completed, January 10, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
A complete file is needed for Staff #1
Lesson Plans
Regulation code 74U · Correct by December 17, 2024 · Correction status: Completed, December 20, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Revise the lesson plans to include daily activities for each classrooms.
December 7, 2023 · Unannounced Full Compliance Review · 9 violations
General Qualifications
Regulation code 28U · Correct by December 15, 2023 · Correction status: Completed, December 7, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff and volunteers are fingerprinted with results before start of employment.
Personnel Files
Regulation code 30U · Correct by December 22, 2023 · Correction status: Completed, December 11, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Complete files are needed for the followings staff: staff#1 needs eligibility determination, staff #2 one additional reference, staff #3 needs a complete file
Child Files
Regulation code 40U · Correct by December 22, 2023 · Correction status: Completed, December 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Complete child files are needed. Child #2 needs blood lead screening.
Kitchen and Food Preparation
Regulation code 50U · Correct by December 7, 2023 · Correction status: Completed, December 7, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Provide a thermometer for infant refrigerator.
Outdoor Area
Regulation code 53U · Correct by December 22, 2023 · Correction status: Completed, January 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Fall zone is needed at the bottom of the equipment. Purchase mulch for the fall zone area (slides). Move toddler climber to the fall zone area. Send picture to OCCL.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by December 7, 2023 · Correction status: Completed, December 7, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure fitted sheet is tightly fitted to the infant mattress (corrected at the visit when the Director placed an online order).
Diapering and Soiled Clothing
Regulation code 61U · Correct by December 22, 2023 · Correction status: Completed, December 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Repair or replace the torn diaper changing mat in the bathroom. Send picture to OCCL.
Administration of Medication
Regulation code 63U · Correct by December 22, 2023 · Correction status: Completed, January 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Follow all administration of medication policy. Provide MAR for medication (over the counter).
Meals and Snacks
Regulation code 71U · Correct by December 22, 2023 · Correction status: Completed, December 11, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure menu is dated. Send a copy to OCCL.
Older than 3 years (not counted in the summary above)
December 2, 2022 · Unannounced Full Compliance Review · 3 violations
Personnel Files
Regulation code 30U · Correct by December 20, 2022 · Correction status: Completed, January 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Complete files are needed for the following staff members: Staff #1 needs a health appraisal with TB and Administration of medication certification, Staff #2 needs a complete file STaff #3 needs needs CPR/ FA certification,
Outdoor Area
Regulation code 53U · Correct by December 20, 2022 · Correction status: Completed, December 7, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Purchase additional fall zone material for the outdoor play area
Emergency Planning
Regulation code 66U · Correct by December 20, 2022 · Correction status: Completed, December 7, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Purchase emergency water for the center.
Complaint investigations
All 4 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed July 28, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint regarding a lack of positive behavior supports. An investigation was conducted on June 24, 2026. The complaint is substantiated because Administrator #1 stated video footage showed Staff #1 hitting Child #1 on the arm, and Staff #1's employment was terminated as a result of the incident.
Completed August 9, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on July 1, 2024, regarding the center not providing truthful information, not following their procedure for handling complaints, not following medication and diaper changing procedures, and not allowing a change in the meal pattern when requested by the guardian. An investigation was conducted on July 9, 2024. There is no evidence to substantiate this complaint because Administrator #1 stated she referred Parent #1 to the owner of the center when she became unavailable to have the meeting with Parent #1. Staff #2 stated she conducted diaper checks on Child #1 every hour and would change Child #1's diaper when needed. Additionally, Staff #2 stated she applied diaper cream and agreed to apply more when Parent #1 spoke with her about Child #1 having a diaper rash. Staff #2 stated she applied sunscreen to Child #1. Staff #2 stated she would save breakfast plates for all children in her classroom and document them at the time she saved the plate since she was unsure who ate breakfast at home. Administrator confirmed that this procedure will be adjusted so that meal consumption is documented when the child easts, not when the plate is saved. Staff #2 stated she accidentally checked Child #1 out as if she was picked up and she corrected the error immediately and informed Parent #1 when she picked up Child #1 of the mistake.
Completed April 3, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed November 4, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on October 14, 2022, regarding improper staff-to-child ratios, lack of supervision, unqualified staff alone with children, improper discipline, not following security procedures, hazards, and trash on the outdoor playground, safe sleep, not enough sleep equipment for infants, improper infant feeding, staff members using cell phones while in the classroom, not having enough working toilets and incompletes child files. An investigation was conducted on October 18, 2022. This complaint is substantiated for incomplete child files because one child file did not have an emergency card. There is no evidence to substantiate the complaint for improper staff-to-child ratio, lack of supervision, and unqualified staff alone with children because, during the visit, the staff-to-child ratio was observed in each classroom with a qualified staff member. The specialist observed the front door to be secure during her visit and no trash or hazard was observed on the playground. All staff members denied observing or hearing staff telling children to shut up or yanking a child. Staff members denied using their cell phones in the classrooms. Additionally, the toilets were in working condition and the children in care had access to toilet paper, paper towels, and liquid soap. The specialist observed infants being held during feeding and placed in cribs for a nap. The specialist observed six cribs in the infant classroom while four infants were present. Additional concerns noted were attendance records documenting exact arrival and departure times for children and staff were not available. The only attendance available was for meal counts and did not meet OCCL regulations.
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More programs in Ocean View · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.