Find a program / Delaware / Newport / RIBBONS & BOWS DAYCARE II
Child care center · Newport, DE
RIBBONS & BOWS DAYCARE II
A licensed child care center in Newport, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 22 WEST MARKET STREET, Newport, DE 19804
Phone: (302) 999-1855
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 74 children
OCCL license number: 847022
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2025: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 2 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 3 violations cited on these visits
- 6 complaint investigations completed (No Evidence to Substantiate: 3; Substantiated: 2; Result not published: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 3 visits with violations in the state's file (which starts November 12, 2021), newest first, with 5 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
March 12, 2026 · Unannounced Full Compliance Review · 1 violation
Indoor Space
Regulation code 49U · Correct by April 13, 2026 · Correction status: Completed, March 24, 2026 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
March 12, 2025 · Unannounced Full Compliance Review · 2 violations
Child Files
Regulation code 40U · Correct by April 7, 2025 · Correction status: Completed, March 13, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Child #2 needs an infant feeding statement. Child #7 needs blood lead results
Emergency Planning
Regulation code 66U · Correct by April 7, 2025 · Correction status: Completed, March 13, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure monthly fire drills are conducted and documented. Send proof of January and February fire drill to OCCL.
Older than 3 years (not counted in the summary above)
March 10, 2023 · Unannounced Full Compliance Review · 2 violations
Indoor Space
Regulation code 49U · Correct by April 10, 2023 · Correction status: Completed, March 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Clean the ventilation fan covers in the small steps classroom. Send pictures when completed.
Outdoor Area
Regulation code 53U · Correct by April 10, 2023 · Correction status: Completed, April 27, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replace the playground gate latches to ensure they are self-latching closures.
Complaint investigations
All 13 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed February 4, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On December 19, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of not following accident /injury policy and not following sanitation requirements. An investigation was begun on January 6, 2026, and concluded on January 26, 2026. There is no evidence to substantiate this complaint for not following accident/injury policy and not following sanitation requirements. Based on observations during a facility visit, staff interviews, and a review of documentation, sanitation requirements and the accident/injury policy were followed.
Completed July 7, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
: On June 11, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, incorrect staff-to-child ratios, improper combining of ages, failing to provide an injury report, failing to notify parent immediately of a serious injury, lack of cleanliness of indoor space, and staff participating in personal activities while providing care for children. An investigation began on June 13, 2025, and concluded on June 26, 2025. This complaint is substantiated for failing to notify the parent/guardian of a serious or potentially serious injury immediately after providing first aid. Any impact or injury to a child's face or head is considered a serious injury. Staff were aware of a head injury to Child #1 but did not notify the family until pickup time. Based on interviews with staff, a walkthrough of the center and classrooms, a review of video footage, and a review of documents, there is no evidence to substantiate this complaint for lack of supervision, incorrect staff-to- child ratios, improper combining of ages, failing to provide an injury report, lack of cleanliness of indoor space, or staff participating in personal activities while providing care for children.
Completed June 10, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
OCCL's investigation of regulatory non-compliance began after clearance from other agencies was received. On May 6, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline, staff using drugs while working at the center, incorrect staff-to-child ratios, current lesson plans and daily schedule not posted, hazardous materials in the outdoor space, and a person who is not eligible interacting with children. An investigation was conducted on May 20, 2025. There is no evidence to substantiate this complaint for improper discipline based on interviews with the owner and staff, a review of video footage, and a review of documents. Video footage showed Child #1 tripped and fell, and this finding was communicated to Parent #1 through a revised injury report and follow-up communication by both Staff #2 and Owner #1. Based on observations at the time of the visit and a review of documents, there is no evidence to substantiate this complaint for incorrect staff-to-child ratios, failing to post current lesson plans and schedules, or hazardous materials in the outdoor space. All classrooms were documented to be in correct ratio, current lesson plans and a daily schedule were observed in each classroom, and there were no hazardous materials observed in the outside area at the time of this visit. There is no evidence to substantiate the allegation a person who is not eligible was interacting with children. Both the owner and Staff #3 stated Person #1 only interacts with children who are related to them in the lobby area of the facility and stated Person #1 has never worked at the facility, nor are they aware of any involvement by Person #1 in a child death. There is no evidence to substantiate the allegations regarding the use of marijuana by Staff #1 during work hours as these allegations were denied by both Staff #1 and Owner #1, who affirmed no staff are permitted to work under the influence of any substance.
Completed May 16, 2025 · Result: not published
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed June 20, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed April 29, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 9, 2024, a complaint was called into the Child Abuse and Neglect Report line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on April 9, 2024, and accepted it for investigation regarding improper discipline. An investigation was conducted on April 12, 2024. There is no evidence to substantiate this complaint for improper discipline based on staff interviews conducted. All staff members interviewed stated they have not witnessed any improper discipline nor used improper discipline on any children in care.
Older than 3 years (not counted in the summary above)
Completed September 15, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 4, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper staff-to-child ratios, mixing preschool and school-age children in the same classroom, not meeting CACFP requirements by not providing all required food components, not providing alternative milk options to children with allergies, and improper use of screen time. An unannounced visit was conducted on August 14, 2023, to investigate this complaint. There is no evidence to substantiate the complaint because during the investigation, correct staff-to-child ratios were maintained and the attendance records from the previous week documented the same. It was also observed in person and through documentation that the preschool children were not combined or sharing a classroom with the school-age children. It was observed that a current menu was posted, and food items listed on the menu were present in the kitchen. The children interviewed also confirmed that all required food components were offered during the meals. The Administrator confirmed there are no children currently enrolled with a lactose allergy. All children interviewed stated they did not watch television at school and were not allowed to bring or use personal technology in the classrooms.
Completed March 14, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 1, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the center's open-door policy. An unannounced visit was conducted on March 10, 2023, to investigate the complaint. There is no evidence to substantiate the complaint because there was not a sign on the front door stating parents were not allowed in the classroom, the staff interviewed stated the parents are allowed in the classroom, and the licensing specialists observed parents dropping children off and taking the children directly to the classroom as part of the normal routine.
Completed March 9, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on February 9, 2023, regarding concerns about not permitting early intervention services to children in the center. An investigation was conducted on February 13, 2023. This complaint is substantiated for not permitting qualified professionals to complete observations or assessments of a child while at the center. A notice was sent to parents on February 13, 2023, stating the center would no longer allow therapists to provide services in the facility, and services must be conducted at the child's home.
Completed March 8, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed November 18, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed November 10, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed April 8, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Is this your program?
Claiming is free. We'll fix any mistakes we made and send you a badge for your website that links to this listing. Claiming does not change the state's inspection record; to correct it, contact the Office of Child Care Licensing. Claim this program
More programs in Newport · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.