HAPPY PLACE DAY CARE LLC

Inspection history

A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.

Visits with violations

All 6 visits with violations in the state's file (which starts November 12, 2021), newest first, with 15 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.

1. June 11, 2026 · Unannounced Full Compliance Review · 1 violation

   • Personnel Files

     Regulation code 30U · Correct by July 10, 2026 · Correction status: Completed, June 24, 2026 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure staff files are complete. 1 service letter and two references or 4 references for Staff #1. 1 reference letter for Staff #2 or 1 service letter. 2 references or a service letter and OCCL Health and Safety training for Staff #3. OCCL Health and Safety training for Staff #4.

2. June 17, 2025 · Unannounced Full Compliance Review · 2 violations

   • Personnel Files

     Regulation code 30U · Correct by July 14, 2025 · Correction status: Completed, June 30, 2025 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure staff files are complete. Staff #1 needs 1 reference letter.

   • Indoor Space

     Regulation code 49U · Correct by July 14, 2025 · Correction status: Completed, June 30, 2025 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure vent in boy's bathroom is in good repair. Send a picture.

3. August 1, 2024 · Unannounced Full Compliance Review · 3 violations

   • Parents Right to Know

     Regulation code 38U · Correct by August 16, 2024 · Correction status: Completed, August 2, 2024 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure all children have a signed Parents Right to Know on file. Send copy of Child #11 to OCCL.

   • Indoor Space

     Regulation code 49U · Correct by August 16, 2024 · Correction status: Completed, August 2, 2024 · How the correction was shown (as published): Document

     The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

   • Toilet Facilities

     Regulation code 51U · Correct by August 1, 2024 · Correction status: Completed, August 1, 2024 · How the correction was shown (as published): Facility Visit

     Licensing specialist's notes (as published)

     Ensure bathroom or classroom sinks are in good working condition. Preschool sink was not draining. This was corrected at the visit.

4. June 13, 2024 · Unannounced Full Compliance Review · 6 violations

   • Personnel Files

     Regulation code 30U · Correct by July 15, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure staff files are complete. Staff #1 needs a physical with TB test.

   • Indoor Space

     Regulation code 49U · Correct by July 15, 2024 · Correction status: Completed, June 19, 2024 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure indoor space is in good repair. Replace floor vents in classrooms.

   • Kitchen and Food Preparation

     Regulation code 50U · Correct by July 15, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure freezer is at 0' F or colder.

   • Toilet Facilities

     Regulation code 51U · Correct by July 15, 2024 · Correction status: Completed, June 19, 2024 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Repair toilet in SA building.

   • Outdoor Area

     Regulation code 53U · Correct by July 15, 2024 · Correction status: Completed, June 19, 2024 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure fence post is repaired.

   • Administration of Medication

     Regulation code 63U · Correct by July 15, 2024 · Correction status: Completed, June 19, 2024 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure children have medication permission. Send MAR forms for children #6, #8, #9, #19, #20, #21, #22, #23

5. Older than 3 years (not counted in the summary above)

6. June 20, 2023 · Unannounced Full Compliance Review · 1 violation

   • Child Files

     Regulation code 40U · Correct by July 21, 2023 · Correction status: Completed, July 13, 2023 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     All child files must be complete. -A blood lead test result is needed for two children.

7. June 14, 2022 · Unannounced Full Compliance Review · 2 violations

   • Personnel Files

     Regulation code 30U · Correct by July 15, 2022 · Correction status: Completed, June 14, 2022 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     All staff files must be complete. Staff #1 needs 7 hour Health & safety for children child care professionals certificate in lieu of Administration of Medication certification.

   • Child Files

     Regulation code 40U · Correct by July 15, 2022 · Correction status: Completed, June 15, 2022 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     All child files must be complete. Child #4 needs lead blood test results.

Complaint investigations

All 16 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.

1. Completed April 29, 2025 · Result: No Evidence to Substantiate with Concern

   Type (as published): OCCL Standards Complaint

   The state's summary (as published)

   On April 10, 2025, the Office of Child Care Licensing received a complaint regarding communicable diseases, child health exclusions, and indoor hazards, including cleanliness and mouse droppings. An investigation was conducted on April 15, 2025. Based on interviews conducted during the visit, there is no evidence to substantiate this complaint for staff being present with a communicable disease because all staff interviewed stated they do not come to work sick, and they are required to obtain a doctor's note to return to work. Based on interviews conducted at the visit, there is no evidence to substantiate this complaint for not following child health exclusions because all staff interviewed stated they do not bring their child to work while ill and leave if their child becomes ill at the center. Based on observations at the visit there was no evidence of rodents or squirrels observed in the center and documentation was provided to show monthly pest control services are being provided. A concern noted at the visit was while there was no evidence it was caused by a rodent, part of a doorframe was observed to be damaged near the floor.

2. Completed February 6, 2025 · Result: No Evidence to Substantiate

   Type (as published): OCCL Standards Complaint

   The state's summary (as published)

   OCCL's investigation of regulatory non-compliance began after clearance from other agencies was received. On January 8, 2025, the Office of Child Care Licensing (OCCL) received multiple complaints regarding improper discipline and unsafe equipment. An investigation was conducted on January 17, 2025. There is no evidence to substantiate this complaint for improper discipline because according to video footage and staff interviews, Child #1's braids were stuck in a changing table and were pulled out accidentally when Child #1 was lifted from the changing table. There is no evidence to substantiate this complaint for unsafe equipment based on photos received. The changing table was not able to be observed to be broken unless there was a child on it and the break was not able to be seen from where a staff member would be standing while a child was on the changing table. The center immediately repaired the changing table upon becoming aware of the concern.

3. Completed August 1, 2024 · Result: No Evidence to Substantiate

   Type (as published): OCCL Standards Complaint

   The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

4. Completed August 1, 2024 · Result: No Evidence to Substantiate

   Type (as published): OCCL Standards Complaint

   The state's summary (as published)

   On July 12, 2024, The Office of Child Care Licensing (OCCL) received a complaint regarding failing to notify OCCL of the arrest of a staff member. An investigation was conducted on July 18, 2024. There is no evidence to substantiate this complaint because while OCCL was not directly notified of the staff arrest by the provider, there may have been some confusion due to the return call being routed through the OCCL switchboard to another state agency.

5. Completed May 7, 2024 · Result: No Evidence to Substantiate

   Type (as published): OCCL Standards Complaint

   The state's summary (as published)

   On April 15, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding sanitation concerns. An investigation was conducted on April 24, 2024. Based on staff interviews and observations of the physical space, there is no evidence to substantiate this complaint. All staff interviewed stated the center is cleaned throughout the day and cleaned at night by an outside cleaning company. Licensing Specialists observed the trash to be covered, the facility to be free of dirt and pests, and the plumbing to be functioning properly.

6. Completed February 22, 2024 · Result: Substantiated

   Type (as published): OCCL Standards Complaint

   The state's summary (as published)

   On January 31, 2024, a complaint was called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing received the complaint on January 31, 2024, and accepted it for investigation regarding lack of supervision. While the administrator had self-reported the incident, the complaint is substantiated for lack of supervision because OCCL received a complaint regarding this incident and video footage showed a child running out of the building and into a multi-lane road. Staff interviewed also stated they were unaware the child was not in the classroom or building until police officers returned the child six minutes later. An additional concern noted was the classroom the child was in was over proper staff-to-child ratio based on the age of the youngest child present.

7. Completed February 6, 2024 · Result: Substantiated

   Type (as published): OCCL Standards Complaint

   The state's summary (as published)

   The Office of Child Care Licensing (OCCL) received a complaint on December 19, 2023, regarding not conducting monthly fire drills, staff being told to give false information to OCCL, unqualified staff, insect infestation, sanitation concerns, and lack of a security procedure for entering the facility. An investigation was conducted on January 4, 2024. The complaint is substantiated for leaving unqualified staff alone with children. According to documentation provided, there were three instances where an unqualified staff member was left alone with children between December 7, 2023, and December 12, 2023. According to documentation provided, another concern noted was the infant room was left out of correct staff-to-child ratio for a total of one hour and twelve minutes and six infants were unsupervised for three minutes the same day. There is no evidence to substantiate this complaint for not conducting fire drills because according to documentation provided and staff interviews, fire drills are conducted every month as required. There is no evidence to substantiate this complaint for staff being told to give false information to OCCL because according to staff interviews, they were never told to give false information to OCCL. There is no evidence to substantiate insect infestation as there were no insects present in the center at the time of the complaint, and based on documentation and staff interviews, a pest control company services the center at least once a month. There is no evidence to substantiate sanitation concerns because based on staff interviews and observations, trash is taken out consistently and the center is cleaned daily. There is no evidence to substantiate a lack of security procedures for entering the facility because according to staff interviews and observations, there is a security procedure in place for entering the facility for staff, parents, and visitors.

8. Older than 3 years (not counted in the summary above)

9. Completed May 19, 2023 · Result: Substantiated

   Type (as published): OCCL Standards Complaint

   The state's summary (as published)

   The Office of Child Care Licensing received a complaint on April 4, 2023, regarding staff-to-child ratios, lack of supervision, child release policies, building security, sanitation, diapering procedures, and procedures for handling parent complaints. An investigation was conducted, beginning on April 26, 2023, and ending on May 1, 2023. The complaint is substantiated for building security because no one was monitoring the entrance to the secondary building and the door was unlocked. There is no evidence to substantiate the complaint for lack of supervision because all staff stated they never leave children unsupervised and children were appropriately supervised at the time of the visit. There is no evidence to substantiate the complaint for incorrect staff-to-child ratios because observations at the time of the visits and attendance tracking documents reviewed showed classrooms to be in correct staff-to-child ratio. There is no evidence to substantiate the complaint for failure to follow the correct release of children policy because all staff knew the proper way to verify release for children and all staff involved in the complaint incident reported they followed protocols for release of children and checking the proof of identification covered in the center's policies. Relative #1 had left the center with Child #1 while staff attempted to get verification of her identification. There is no evidence to substantiate the complaint for sanitation issues because the entire center was clean at the time of the investigation, and the center did not smell of dirty diapers. There is no evidence to substantiate the complaint for not following procedures to handle parents complaints because assistant directors both denied receiving complaints from Parent #1 about the alleged issues.

10. Completed January 30, 2023 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    The Office of Child Care Licensing (OCCL) received a complaint on January 13, 2023, regarding allegations that staff members are screaming at children and allowing children to cry for extended periods of time, staff are refusing to take children to the bathroom resulting in some children having accidents, and staff are throwing children's lunches away before they have a sufficient amount of time to eat. An unannounced visit was conducted on January 24, 2023, to investigate the complaint. There is no evidence to substantiate the complaint for these allegations based on this specialist's observations and interview with the administrator. This specialist did not hear or observe staff members screaming at the children and there were no children crying during the time of the visit. All of the children appeared happy and comfortable with the classroom environment. This specialist was also able to observe the bathroom and lunch routines. The children were given an appropriate amount of time to complete their lunch, and many finished eating much faster than the allotted time. This specialist observed the classrooms going to the bathroom after finishing lunch and allowing all the children to use the bathroom before laying down for naptime.

11. Completed January 23, 2023 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    The Office of Child Care Licensing (OCCL) received a complaint on December 28, 2022, regarding children not having access to water. An investigation was conducted on January 4, 2023. There is no evidence to substantiate this complaint for children not having access to water throughout the day based on observation of water available in the classrooms and interviews conducted.

12. Completed October 13, 2022 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    A complaint was received on September 9, 2022, regarding not following security procedures, not verifying a child's identity when a child not known to the staff person arrives, and not verifying a child's food allergies prior to serving snack. An investigation was conducted on September 12, 2022. The complaint is substantiated for not following security procedures, because Parent #1, a stranger to the facility, was able to enter and walk through the hallway where she had access to children. The complaint is substantiated for not verifying a child's identity, because Staff #1 admitted to asking the unknown child her name and writing it on the attendance record without verifying whether the child was enrolled at the facility. The complaint is substantiated for not verifying whether a child had allergies prior to serving the child a food to which the child is allergic, because Staff #1 admitted she did not check to see if Child #1 had any food allergies.

13. Completed July 26, 2022 · Result: Unsubstantiated with Concern

    Type (as published): IA Investigation

    The state's file has no summary for this investigation.

14. Completed May 4, 2022 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    A complaint was received on April 8, 2022, regarding allegations of improper discipline. An investigation was conducted, beginning with a phone call on April 7, 2022, and ending on April 26, 2022. There is no evidence to substantiate improper discipline, as Staff #1 and Staff #2, who were present during the alleged incident, and two other staff people denied that Staff #1 smacked Child #1's leg and denied Staff #1 tipped Child #1's cot, causing her to roll on the floor. Four staff people denied that Child #1 was not permitted to play on the playground and had to be in time-out instead.

15. Completed May 3, 2022 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    OCCL received a complaint on March 2, 2022, alleging improper discipline. IAU received this same complaint and investigated the allegations. IAU deemed this complaint as unsubstantiated. OCCL began the investigation on March 2, 2022, and ended the investigation on April 7, 2022. There is no evidence to substantiate the complaint because all staff people who were interviewed and/or wrote a statement, denied that any improper discipline occurred and they did not have knowledge of any injury to Child #1 on March 2, 2022.

16. Completed December 20, 2021 · Result: No Evidence to Substantiate with Concern

    Type (as published): OCCL Standards Complaint

    The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

17. Completed December 7, 2021 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

View the official record

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Sources

• Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
• Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
• Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.

All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.