Find a program / Delaware / Newark / DREAM HAVEN LEARNING CENTER

Child care center · Newark, DE

DREAM HAVEN LEARNING CENTER

A licensed child care center in Newark, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).

Program details

Program type: Licensed child care center

Address: 701 OLD HARMONY RD, Newark, DE 19711

Phone: (302) 294-6471

Ages served: 6 weeks through 5 years.

Age group: Infant through Pre-School

Licensed capacity: 86 children

OCCL license number: 158000

Current enforcement action (as published): none listed in the state's file

Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.

View the official record on Delaware's child care search (search for the program's name).

Inspection history

Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)

  • 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
  • 11 violations cited on these visits
  • 6 complaint investigations completed (No Evidence to Substantiate: 4; Substantiated: 2)

A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.

Visits with violations

All 3 visits with violations in the state's file (which starts November 12, 2021), newest first, with 11 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.

  1. June 16, 2026 · Unannounced Full Compliance Review · 4 violations

    • Personnel Files

      Regulation code 30U · Correct by July 17, 2026 · Correction status: Completed, July 8, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure Staff Files are complete. The following is needed: - Signed Professional Development Plan--Staff #3 - Orientation--Staff #2 - Annual Review of Safe Sleep--Staff #4 - OCCL Health & Safety Training--Staff #6 - Job Description--Staff #2, 4 - References -- Staff #2 (2) - Release of Employment--Staff #4 - Service Letters--Staff #1, #4

    • Child Files

      Regulation code 40U · Correct by July 17, 2026 · Correction status: Completed, July 8, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure Child Files are complete. The following is needed: Child #8 needs Blood Lead Screener Results

    • Equipment

      Regulation code 57U · Correct by July 17, 2026 · Correction status: Completed, July 7, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure the twos and the preschool classrooms have accessible science materials.

    • Diapering and Soiled Clothing

      Regulation code 61U · Correct by July 17, 2026 · Correction status: Completed, July 7, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Replace the diaper changing mat in the Two's/Preschool Bathroom. There is a big rip down the middle

  2. June 17, 2025 · Unannounced Full Compliance Review · 5 violations

    • Personnel Files

      Regulation code 30U · Correct by July 11, 2025 · Correction status: Completed, July 21, 2025 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure staff files are complete. Staff #1 needs CPR/First Aid and DEEDS Early Learning Certificate

    • Children's Attendance

      Regulation code 43U · Correct by July 11, 2025 · Correction status: Completed, June 17, 2025 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Ensure Child Attendance Records are accurate. Preschool did not have two children signed in upon inspection.

    • Indoor Space

      Regulation code 49U · Correct by July 11, 2025 · Correction status: Completed, June 17, 2025 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Ensure all plugs have plug covers. One outlet in the Toddler Room did not have a cover. Was corrected at visit.

    • Diapering and Soiled Clothing

      Regulation code 61U · Correct by July 11, 2025 · Correction status: Completed, July 15, 2025 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure Diaper Changing Procedure is posted in the preschool bathroom.

    • Lesson Plans

      Regulation code 74U · Correct by July 11, 2025 · Correction status: Completed, June 17, 2025 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Ensure Lesson Plans are posted in the classrooms. The Toddler and the Preschool classroom did not have a current plan posted at time of inspection.

  3. October 22, 2024 · 60-Day Visit · 2 violations

    • Personnel Files

      Regulation code 30U · Correct by November 22, 2024 · Correction status: Completed, November 22, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure staff files are complete. Staff #1 needs an updated Health Appraisal/TB Screener

    • Child Files

      Regulation code 40U · Correct by November 22, 2024 · Correction status: Completed, November 22, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure child files are complete. Child #2 needs a Blood Lead Screener.

Complaint investigations

All 6 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.

  1. Completed October 27, 2026 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

  2. Completed August 11, 2026 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On July 28, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns that Child #1 was being cared for in a stroller or high chair for extended periods of time and was not being provided sufficient opportunities for developmentally appropriate movement and floor play. An investigation was conducted on August 11, 2026. Based on the investigation, there is no evidence to substantiate the complaint. Administrator #1, Staff #1, Staff #2, and Staff #3 consistently reported Child #1 does not remain in a stroller for extended periods of time. Staff reported the stroller is used primarily for walks and transportation to outdoor areas. Administrator #1 reported stroller use during walks generally lasts approximately 15 minutes. Administrator #1 and Staff #1 reported Child #1 is provided opportunities for floor play, gross motor development, singing, coloring activities, outdoor play, and interaction with other children. Staff #2 and Staff #3 confirmed Child #1 participates in free play with children in the toddler classroom. Staff interviewed also reported Child #1 is not fed or routinely permitted to sleep in a stroller. During the unannounced investigation, Licensing Specialist (LS) #1 observed Child #1 being carried into the facility following outdoor play and subsequently placed on the classroom floor. LS #1 observed toys throughout the classroom floor and observed staff actively interacting with Child #1. An approved pack-and-play was also available for Child #1. LS #1 did not observe Child #1 being cared for in a stroller or high chair for an extended period or being restricted from developmentally appropriate movement and play.

  3. Completed June 26, 2026 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On June 11, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns a dead mouse remained on the playground for an extended period of time and children had access to the hazard. An investigation was conducted on June 16, 2026. Based on the investigation, there is no evidence to substantiate the allegation the administrative team knowingly allowed children access to a dead mouse on the playground without taking protective measures. Owner #1, Owner #2, Administrator #1, and Staff #1 all confirmed a dead mouse was discovered on the playground. Administrator #1 reported responding immediately after being notified of the concern. Administrator #1 stated a bucket was placed over the mouse to prevent children from accessing the area while efforts were made to obtain equipment to remove the animal from the playground. Administrator #1 reported the mouse was located in a far corner of the playground and staff monitored the area while the bucket remained in place. Administrator #1 further stated children did not return to the playground later in the day after the mouse was discovered. Owner #1, Owner #2, Administrator #1, and Staff #1 consistently reported the mouse was removed from the playground the following day. Although the mouse was not removed immediately upon discovery, information obtained during the investigation indicates measures were taken to restrict children's access to the hazard until removal could occur.

  4. Completed June 2, 2026 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On April 27, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper staff-to-child ratio requirements, exceeding maximum group size requirements, and inadequate supervision during naptime due to a staff member sleeping while assigned caregiving responsibilities. Based on the investigation, including staff interviews and review of documentation, this complaint is substantiated for improper staff-to-child ratio requirements. Licensing Specialist (LS) #1 reviewed two weeks of attendance records and identified two instances of a classroom operating out of staff-to-child ratio and three instances of children being signed into a classroom with no staff signed in. This complaint is also substantiated for inadequate supervision during naptime. LS #1 interviewed four staff members separately, and three staff members reported observing a specific staff member sleeping during naptime while assigned caregiving responsibilities. An additional concern identified during the investigation involved inaccuracies in child and staff attendance documentation. LS #1 reviewed two weeks of attendance records and identified approximately fifteen documentation discrepancies related to child attendance records and staff attendance records. These discrepancies include staff or children not being signed in or out of classrooms as required.

  5. Completed April 29, 2026 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On April 8, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of not documenting accidents/injuries. Based on documentation reviewed and interviews this complaint is substantiated for not documenting an accident/injury for Child #1 from the October 2025 incident. The owners at the center stated they did not complete an accident/ injury report for November 14, 2025, because they did not see the object in the nose and this incident began at home.

  6. Completed August 28, 2025 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On August 22, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of staff members being unqualified to work with children, not meeting the staff file requirements outlined in DELACARE, and may possess mental or emotional impairments. An investigation was conducted on August 26, 2025. Based on the findings of the investigation, there is no evidence to substantiate this complaint. Licensing Specialist (LS) #1 reviewed the files of all new staff hired after the program's annual compliance visit on June 17, 2025. Each file contained the documentation required as outlined in DELACARE Regulation 28. There is no evidence to substantiate this complaint for concerns related to staff possessing mental or emotional impairments. LS #1 reviewed health appraisals for all new staff members, and no information was documented in those appraisals which would prevent them from effectively performing their job responsibilities.

View the official record

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More programs in Newark · Delaware child care rules

Sources

All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with the Office of Child Care Licensing and the program before you enroll a child. Report a problem with this page.