Find a program / Delaware / Newark / KINDERCARE (CASHO MILL)
Child care center · Newark, DE
KINDERCARE (CASHO MILL)
A licensed child care center in Newark, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 1520 CASHO MILL ROAD, Newark, DE 19711
Phone: (302) 738-5953
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 105 children
OCCL license number: 29734
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 2 facility injuries. No facility deaths reported. 2025: 4 facility injuries. No facility deaths reported. 2022: 1 facility injury. No facility deaths reported. 2021: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 22 violations cited on these visits
- 9 complaint investigations completed (No Evidence to Substantiate: 4; Substantiated: 4; No Evidence to Substantiate with Concern: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 4 visits with violations in the state's file (which starts November 12, 2021), newest first, with 28 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
January 12, 2026 · Unannounced Full Compliance Review · 10 violations
General Qualifications
Regulation code 28U · Correct by January 12, 2026 · Correction status: Completed, January 12, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff members have a comprehensive background check and eligibility determination or provisional eligibility prior to the start of employment.
Personnel Files
Regulation code 30U · Correct by February 12, 2026 · Correction status: Completed, March 20, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. -OCCL Health and Safety for Staff #2, #5, and #12. Out of State clearances for Staff #1, #7, and #14. -Completed background for Staff #10. -Review of sleep safe and abuse and neglect for Staff #9 and #11. -Health appraisal with TB for Staff #12 and #13.
Parents Right to Know
Regulation code 38U · Correct by January 12, 2026 · Correction status: Completed, January 12, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure parent's right to know is current and completed at every tour.
Child Files
Regulation code 40U · Correct by February 12, 2026 · Correction status: Completed, March 20, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's files are complete. -Blood lead screening results for Child #1.
Hazardous Materials
Regulation code 45U · Correct by February 12, 2026 · Correction status: Completed, January 21, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure each classroom has soap and water in the one-year and two-year-old classrooms.
Kitchen and Food Preparation
Regulation code 50U · Correct by February 12, 2026 · Correction status: Completed, January 13, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure food is labeled with expiration dates.
Diapering and Soiled Clothing
Regulation code 61U · Correct by February 12, 2026 · Correction status: Completed, January 21, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff members and children are washing their hands after diaper changing.
Emergency Planning
Regulation code 66U · Correct by February 12, 2026 · Correction status: Completed, January 13, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure emergency water is present for the number of children enrolled .
Feeding of Infants
Regulation code 72U · Correct by February 12, 2026 · Correction status: Completed, January 22, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Infant feeding schedules are completed and updated monthly.
Lesson Plans
Regulation code 74U · Correct by February 12, 2026 · Correction status: Completed, January 20, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are completed and current.
January 13, 2025 · Unannounced Full Compliance Review · 6 violations
Personnel Files
Regulation code 30U · Correct by February 12, 2025 · Correction status: Completed, February 24, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Annual review of abuse and neglect for Staff #1 and #7. Annual Review for Sleep Safe for Staff #1 and #7. OCCL Health and Safety Training for Staff #2 and #4. Health appraisal with TB for STaff #3, #4, #5, #6, #8, and #10. CPR and First Aid for Staff #2 and #6. Professional development for Staff #9.
Staff Attendance
Regulation code 36U · Correct by February 12, 2025 · Correction status: Completed, January 13, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff are signing in upon arrival. One staff member was not signed in. -Corrected at visit.
Parents Right to Know
Regulation code 38U · Correct by February 12, 2025 · Correction status: Completed, February 14, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure parent right-to-know log is complete and current.
Child Files
Regulation code 40U · Correct by February 12, 2025 · Correction status: Completed, February 20, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's files are complete. Updated health appraisal for Children #7, #10, and #14. Immunizations for Child #10, #13, and #14. Blood lead screening results for Child #1, #4, #8, #10, #13, and #14. Developmental plans for Child #12, #17, and #18.
Hazardous Materials
Regulation code 45U · Correct by February 14, 2025 · Correction status: Completed, February 20, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Radon testing is completed every five years.
Indoor Space
Regulation code 49U · Correct by February 12, 2025 · Correction status: Completed, February 14, 2025 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
January 18, 2024 · Unannounced Full Compliance Review · 6 violations
Personnel Files
Regulation code 30U · Correct by February 16, 2024 · Correction status: Completed, February 16, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 and Staff #2 need review of child abuse and sleep safe. Staff #3 needs an health appraisal with TB.
Child Files
Regulation code 40U · Correct by February 16, 2024 · Correction status: Completed, February 1, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children files are complete. Child #3 needs blood lead screening results.
Indoor Space
Regulation code 49U · Correct by February 16, 2024 · Correction status: Completed, January 30, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's items are not touching. Children's items in the Pre-K room are touching in cubbies.
Kitchen and Food Preparation
Regulation code 50U · Correct by February 16, 2024 · Correction status: Completed, February 16, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all surfaces in kitchen are cleanable.
Outdoor Area
Regulation code 53U · Correct by February 16, 2024 · Correction status: Completed, February 1, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all toys on the playground are not broken. Remove all broken toys.
Equipment
Regulation code 57U · Correct by February 16, 2024 · Correction status: Completed, January 25, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all classrooms have enough equipment in pre-K classroom.
Older than 3 years (not counted in the summary above)
January 5, 2023 · Unannounced Full Compliance Review · 6 violations
Staff Qualifications
Regulation code 24U · Correct by February 5, 2023 · Correction status: Completed, January 30, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the EC Administrator has specialized training in Infant/ Toddler.
Personnel Files
Regulation code 30U · Correct by February 5, 2023 · Correction status: Completed, January 30, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff are complete. Staff #1,2,and 3 need health and safety training.
Child Files
Regulation code 40U · Correct by February 5, 2023 · Correction status: Completed, January 30, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all child files are completed. Child #12 and 13 need lead lab screening results.
Indoor Space
Regulation code 49U · Correct by February 5, 2023 · Correction status: Completed, January 19, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Diapering and Soiled Clothing
Regulation code 61U · Correct by February 5, 2023 · Correction status: Completed, January 19, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Emergency Planning
Regulation code 66U · Correct by February 5, 2023 · Correction status: Completed, January 19, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Complaint investigations
All 12 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed August 5, 2026 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed July 13, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed April 27, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on April 14, 2026, regarding allegations of lack of supervision, failing to make accommodations for a child with a special need, and allowing children under age three to have access to plastic bags. An investigation was conducted on April 21, 2026. There is no evidence to substantiate this complaint for lack of supervision based on interviews conducted. All staff members interviewed stated they are attentive to children at all times, including Child #1, and intervene immediately when needed. There is no evidence to confirm that a foreign object was ingested by Child #1 at the center. There is no evidence to substantiate this complaint for failing to make accommodations for a child with special needs based on interviews conducted. All staff members interviewed stated they have made reasonable accommodations for Child #1 while in care. There is no evidence to substantiate this complaint for allowing children under the age of three to have access to plastic bags based on staff interviews conducted. All staff members interviewed stated children do not have access to plastic bags and all snacks and meals are served on a plate or in a bowl.
Completed March 9, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on February 26, 2026, regarding failing to use positive behavior management strategies. An investigation was conducted on March 2, 2026. This complaint is substantiated for failing to use positive behavior management strategies. LS #1 interviewed Administrator #1 and six staff members during this investigation; three of those staff members denied witnessing any staff not using positive behavioral supports and stated they only use positive behavior management. The administrator and three staff members stated they have observed Staff #1 using inappropriate techniques while guiding the children.
Completed April 26, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 21, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 15, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on February 23, 2024, regarding lack of supervision, concerns about sufficient staffing, and failure to write injury reports for all child injuries. An investigation was conducted on March 5, 2024. There is no evidence to substantiate this complaint for lack of supervision based on staff interviews conducted, attendance records reviewed, and observation of the classrooms. A staff member interviewed stated the children in the one-year-old room are monitored and children who are known to bite are shadowed whenever possible. There is no evidence to substantiate this complaint for insufficient staffing based on the attendance records reviewed. Attendance records show no instances of improper staff-to-child ratios within a one-week period, and all classrooms were observed and had qualified staff present at all times. There is no evidence to substantiate this complaint for not providing injury reports for all child injuries based on interviews with staff members and receipt of injury reports for Child #1.
Completed November 21, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on October 31, 2023, regarding inappropriate staff behaviors and improper discipline. An investigation was conducted on November 7, 2023. There is no evidence to substantiate this complaint for inappropriate staff behaviors or improper discipline based on staff interviews conducted. Staff #1 denied calling Child #1 a thief or yelling at them. Staff members interviewed and those who provided written statements said they had not witnessed any inappropriate behavior from staff throughout the facility. Staff #1 stated she did go through all the children's bookbags looking for missing items. This is not a violation of DELACARE Regulations.
Completed November 17, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on October 12, 2023, regarding concerns of not following infant feeding schedules or doctor's notes stating a child could not eat meat, not using proper handwashing procedures, and not following proper administration of medication procedures. An investigation was conducted on October 16, 2023. This complaint is substantiated for not following proper administration of medication procedures because review of medication administration records (MAR) and interviews with staff members showed the incorrect MAR was used for prescribed medication and was not being signed as required by staff members. There is no evidence to substantiate this complaint for not following infant feeding schedules due to a review of infant feeding schedules and staff interviews conducted. Staff members interviewed stated infant feeding schedules are updated monthly by parents and followed daily. There were no doctor's notes or noted preferences from Parent #1 regarding whether the child could be served meat from before the date of this complaint. There is no evidence to substantiate this complaint for not using proper handwashing procedures based on classroom observations and staff interviews. A staff member was observed washing a child's hands after diapering. Staff stated children get their hands washed after every diaper change, before and after meals, and when their hands become dirty.
Older than 3 years (not counted in the summary above)
Completed September 21, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on September 7, 2023, regarding improper staff-to-child ratio and not having an organized system of business management due to being non-responsive to staff needs. An investigation was conducted on September 11, 2023. This complaint is substantiated for improper staff-to-child ratios because multiple classrooms were out of staff-to-child ratio based on a review of attendance records and interviews with staff members. There is no evidence to substantiate this complaint for not having an organized system of business management due to non-responsiveness to staff based on staff interviews conducted. Staff stated help does come to help in the classrooms unless there is no one available in the office at that moment.
Completed August 3, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on July 3, 2023, regarding lack of supervision and not meeting the needs of a child. An investigation was conducted on July 11, 2023. There is no evidence to substantiate this complaint for lack of supervision based on staff interviews conducted. Staff stated they completed visual checks while Child #1 was sleeping and there were no indications of illness or distress. There is no evidence to substantiate this complaint for not meeting the needs of a child based on interviews conducted.
Completed January 10, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on January 3, 2023, regarding lack of supervision. An investigation was conducted on January 5, 2023. There is no evidence to substantiate this complaint for lack of supervision because based on staff interviews conducted, Staff #1 stopped the behavior immediately and discussed the behavior with the children and their parents at pick-up time.
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Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.