Find a program / Delaware / Newark / KINDERCARE LEARNING CENTER (MEADOWOOD)
Child care center · Newark, DE
KINDERCARE LEARNING CENTER (MEADOWOOD)
A licensed child care center in Newark, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 50 SOUTH MEADOWOOD DRIVE, Newark, DE 19711
Phone: (302) 453-8090
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 109 children
OCCL license number: 27767
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 2 facility injuries. No facility deaths reported. 2022: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 4 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 26 violations cited on these visits
- 10 complaint investigations completed (No Evidence to Substantiate: 6; Substantiated: 2; No Evidence to Substantiate with Concern: 1; Unsubstantiated with Concern: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 13 visits with violations in the state's file (which starts November 12, 2021), newest first, with 69 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
June 15, 2026 · Unannounced Full Compliance Review · 13 violations
Staff Qualifications
Regulation code 24U · Correct by July 13, 2026 · Correction status: Completed, August 19, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the administrator has the school-age specialized training. -Send updated DEEDS certification for Administrator #1.
General Qualifications
Regulation code 28U · Correct by July 13, 2026 · Correction status: Completed, June 30, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff are determined eligible before being alone with children. Staff #1 was alone in the three-year-old classroom for 28 minutes.
Personnel Files
Regulation code 30U · Correct by July 13, 2026 · Correction status: Completed, August 19, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. -Orientation for Staff #1, 2, 3, 8, 13, and 15. -OCCL Health and Safety for Staff #1, 3, 5, 13, 14, and 15. -Application or data sheet for Staff #1, 2, 3, 8, 13, 14, and 15. -Declarations and drug and alcohol statement for Staff #1, 2, 8, 13, and 15. -Adult abuse registry check for Staff 3, 8, and 15. -Out-of-state clearances for Staff #1. -Administration of Medication for Staff #1, 2, 3, 5, 10, 11, 12, 13, 14, 15, 16, and 17. -Professional development plans for Staff # 1-17. -CPR and First Aid for #1, 3, 4, 6, 7, 8, 9, 13, 15, 16, and 17. -Health appraisal with TB for Staff # 13 and 15. -Release of employment history for Staff #8, 15, and 16. Service letters for Staff #1, 3, 8, 15, and 16.
Parents Right to Know
Regulation code 38U · Correct by July 13, 2026 · Correction status: Completed, August 19, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the parents' right to know log is complete.
Child Files
Regulation code 40U · Correct by July 13, 2026 · Correction status: Completed, August 19, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's files are complete. -Health appraisal with immunizations for Child # 9, #10, #11, #12, and #14. -Blood lead screening results for Child #9, #10, #11, #12, and #14. -Developmental plans for Child #1-#12.
Hazardous Materials
Regulation code 45U · Correct by July 13, 2026 · Correction status: Completed, August 19, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure radon testing is completed every five years. Submit updated radon results.
Indoor Space
Regulation code 49U · Correct by July 13, 2026 · Correction status: Completed, July 10, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure surfaces are cleanable. Repair/repaint the windowsills in the one-year-old classroom.
Kitchen and Food Preparation
Regulation code 50U · Correct by July 13, 2026 · Correction status: Completed, July 10, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all preparation spaces are cleanable. Kitchen countertops are not cleanable.
Toilet Facilities
Regulation code 51U · Correct by July 13, 2026 · Correction status: Completed, July 6, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all toilets are operational and clean. Clean and repair the toilet in the pre-k classroom.
Outdoor Area
Regulation code 53U · Correct by July 13, 2026 · Correction status: Completed, July 6, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure foam mats for the fall zones are hazard-free. Repair or replace the preschool playground foam.
Equipment
Regulation code 57U · Correct by July 13, 2026 · Correction status: Completed, July 6, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure equipment is in good condition, and there are adequate materials. -Add books to the two-year-old classroom. -Replace or remove the couch in the two-year-old classroom.
Administration of Medication
Regulation code 63U · Correct by July 13, 2026 · Correction status: Completed, August 19, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure MAR's are completed and present. No MARs were available in the two-year-old classroom.
Lesson Plans
Regulation code 74U · Correct by July 13, 2026 · Correction status: Completed, July 10, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are current and complete. -Send one week's lesson plans to be reviewed.
July 18, 2025 · Unannounced · 1 violation
Staff Qualifications
Regulation code 24U · Correct by July 18, 2025 · Correction status: Completed, July 18, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all staff alone with children are qualified through DEEDS. Staff #1 was alone with children with no DEEDS certification and Staff #2 was alone in the infant classroom with an EC Intern certification. -Corrected at Visit-
June 6, 2025 · Unannounced Full Compliance Review · 5 violations
Personnel Files
Regulation code 30U · Correct by July 7, 2025 · Correction status: Completed, July 3, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Annual review of sleep safe for Staff #1-#16. Annual review of child abuse and neglect for Staff #1-#16. OCCL Health and Safety training for Staff #16.
Child Files
Regulation code 40U · Correct by July 7, 2025 · Correction status: Completed, July 3, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's files are complete. Health appraisal with immunization for Child #3, #4, #5, #6, #7, #11, #12, and #13. Blood lead screening results for Child #3, #4, #5, #6, #12, #13.
Kitchen and Food Preparation
Regulation code 50U · Correct by July 7, 2025 · Correction status: Completed, June 9, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure prepared, stored food is labeled with contents, dates, and expiration dates.
Equipment
Regulation code 57U · Correct by July 7, 2025 · Correction status: Completed, June 11, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure equipment is rip-free. Replace blocks in the one-year-old classroom. Add additional books and blocks in the two-year-old classroom.
Lesson Plans
Regulation code 74U · Correct by July 7, 2025 · Correction status: Completed, June 6, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are current and posted. Updated lesson plans in two's classroom.
June 5, 2024 · Unannounced Full Compliance Review · 7 violations
Personnel Files
Regulation code 30U · Correct by July 11, 2024 · Correction status: Completed, July 25, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff files are complete. Review of sleep safe for Staff #1. Review of abuse and neglect for Staff #1. CPR and Frist Aid for Staff #4, 6, and 9. References for Staff # 3 and 4. Health appraisal with TB for Staff #3, 4, 6, 7, and 8. Orientation for Staff #5 and 8. Job Description for Staff # 5 and 8. OCCL health and safety training for Staff #8.
Child Files
Regulation code 40U · Correct by July 11, 2024 · Correction status: Completed, July 16, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children files are completed. Health appraisal with immunizations for Child #6 and 12. Lead blood screening results for Child #3, 4, 5, and 11.
Indoor Space
Regulation code 49U · Correct by July 11, 2024 · Correction status: Completed, July 16, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure walls are cleanable. Repaint window sills in two-year-old classroom. Clean vent in the Pre-k classroom.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by July 11, 2024 · Correction status: Completed, June 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all mats are cleanable. Replace torn mats in the one-year-old classroom.
Lesson Plans
Regulation code 74U · Correct by July 11, 2024 · Correction status: Completed, June 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are completed and posted. No lesson plans in the two-year classroom and school-age classroom.
Activity Schedule
Regulation code 76U · Correct by July 11, 2024 · Correction status: Completed, June 28, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure schedule is posted in the school-age classroom.
License Renewal
Regulation code 8U · Correct by July 11, 2024 · Correction status: Completed, July 11, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure application is submitted 60 days for expiration.
Older than 3 years (not counted in the summary above)
June 16, 2023 · Unannounced Full Compliance Review · 5 violations
Child Files
Regulation code 40U · Correct by July 14, 2023 · Correction status: Completed, July 20, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's files are complete. Updated health appraisal for Child #7. Blood lead screening results for Child # 5,6,12, and 13.
Indoor Space
Regulation code 49U · Correct by July 14, 2023 · Correction status: Completed, July 10, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all walls are in safe condition. -Remove or cover-up metal pieces on the wall in the one-year-old room. Clean vents in infant and one-year-old rooms by changing tables.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by July 14, 2023 · Correction status: Completed, July 6, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all mats are rip-free. Replace torn mats in the old year-old room.
Equipment
Regulation code 57U · Correct by July 14, 2023 · Correction status: Completed, July 6, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is sufficient quantity of equipment in language and dramatic play in the two-year-old room.
First Aid Kits
Regulation code 65U · Correct by July 14, 2023 · Correction status: Completed, July 19, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure travel first aid kit is completed.
March 1, 2023 · Enforcement Visit · 1 violation
Lesson Plans
Regulation code 74U · Correct by March 1, 2023 · Correction status: Completed, March 1, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are updated and hanging up in the two-year-old room, preschool, pre-k, and school-age rooms.
February 7, 2023 · Unannounced Full Compliance Review · 4 violations
Personnel Files
Regulation code 30U · Correct by March 1, 2023 · Correction status: Completed, March 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Administration of Medication for Staff # 1 and #5. CPR and First aid needed for staff #3. Health and safety training for staff #2 and #4.
Parents Right to Know
Regulation code 38U · Correct by March 1, 2023 · Correction status: Completed, March 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure parent right to know is completed for all families and any incoming families.
Child Files
Regulation code 40U · Correct by March 1, 2023 · Correction status: Completed, March 7, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all children's files are complete. Child #4, #11, and #17 need blood lead screening results.
Indoor Space
Regulation code 49U · Correct by March 1, 2023 · Correction status: Completed, February 27, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all walls are repaired and cleanable. -Wall in Pre-K needs to be repaired. Ensure children coats are not touching and are labeled for each child. - Pre-K children's coats are touching when hanging on hooks.
November 28, 2022 · Unannounced Full Compliance Review · 7 violations
Positive Behavior Management
Regulation code 20U · Correct by December 21, 2022 · Correction status: Completed, November 29, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure positive behavior plan is posted.
Personnel Files
Regulation code 30U · Correct by December 21, 2022 · Correction status: Completed, January 3, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Medication Administration is needed for Staff # 2,6,7,9,12, and 15. CPR/First Aid: Staff #6,9,12, and 15. PD Plan: Staff #4,7,9,12, and 15. Application/Resume for Staff #4. References for Staff # 14. Service Letters for staff #1,6,17, and 19. Adult Abuse Registry for staff # 17 and 20. Orientation for staff #17.
Child Files
Regulation code 40U · Correct by December 21, 2022 · Correction status: Completed, December 16, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. A current health appraisal is needed for child #1, 4,5,7,9,13,14,15. Immunization records for child # 4, 5, 7, 9. 15. Date of enrollment with days and hours of attendance for child # 8 and 9. Complete emergency card information for child #8 and 9. Blood lead screening results for child # 1,3,4,5,7,9,11,13,14, and 15. Parent right to know for child #8 and 9. Transportation permission for child # 8 and 9. Medication Administration for child # 8 and 9. Development plans with goals for child 1 through 15.
Indoor Space
Regulation code 49U · Correct by December 21, 2022 · Correction status: Completed, December 8, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all areas are clean and safe for children. Two-year-old classroom has a broken vent. School-age room has boxes and items that need to be removed.
Toilet Facilities
Regulation code 51U · Correct by December 21, 2022 · Correction status: Completed, December 8, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure bathroom moldings are attached. The two-year-old classroom molding needs to be fixed.
Emergency Planning
Regulation code 66U · Correct by December 21, 2022 · Correction status: Completed, December 13, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure monthly evacuation drills are documented monthly.
Lesson Plans
Regulation code 74U · Correct by December 21, 2022 · Correction status: Completed, November 29, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are completed and hung up. Three-year-old classroom had no lesson plan.
October 4, 2022 · Enforcement Visit · 2 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by October 4, 2022 · Correction status: Completed, October 4, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
An appropriate staff/child ratio is maintained throughout the morning in the school-age classroom. The school-age classroom was supervised by one new staff member who has not been qualified to be left alone. Ensure tracking sheets reflect all staff in and out.
Lesson Plans
Regulation code 74U · Correct by October 7, 2022 · Correction status: Completed, November 28, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all lesson plans are completed. Pre-K lesson plans are missing cooking and nutrition activity. Two's classroom is missing cooking and nutrition activity. Three's classroom is missing a date on lesson plans. The school had no lesson plan.
August 4, 2022 · Enforcement Visit · 4 violations
Personnel Files
Regulation code 30U · Correct by August 8, 2022 · Correction status: Completed, December 20, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Obtain complete staff files. Obtain service letter/documented attempts for five staff members. Obtain eligibility letters for two staff members. Obtain job description and orientation for one staff member. Ensure documents requiring witness signatures have them.
Indoor Space
Regulation code 49U · Correct by August 18, 2022 · Correction status: Completed, August 29, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Clean bathroom toilet bases and floor moldings as discussed at this visit.
Feeding of Infants
Regulation code 72U · Correct by August 8, 2022 · Correction status: Completed, August 8, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure infant feeding schedules are updated monthly. Forward for three children as July 2022 was not completed. Ensure back page suggested schedules are also completed for all infants.
Lesson Plans
Regulation code 74U · Correct by August 8, 2022 · Correction status: Completed, August 8, 2022 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
June 7, 2022 · Unannounced Full Compliance Review · 16 violations
Staff Qualifications
Regulation code 24U · Correct by June 21, 2022 · Correction status: Completed, June 27, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure qualification documents are sent within 60 days of hire.
Personnel Files
Regulation code 30U · Correct by June 21, 2022 · Correction status: Completed, July 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Obtain complete staff files. Forward qualification documentation for four staff members, professional development plans for two staff members, eligibility letters for three staff members, annual safe sleep and child abuse and neglect review for one staff member, administration of medication training for three staff members, service letter or documented attempts for one staff member.
Parents Right to Know
Regulation code 38U · Correct by June 21, 2022 · Correction status: Completed, July 13, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Forward current parent's right to know notice log.
Child Files
Regulation code 40U · Correct by June 28, 2022 · Correction status: Completed, August 29, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Obtain complete child files. Obtain date of enrollment for two children, health appraisals with immunization records for six children, lead tests for eight children, and MAR form for one child.
Documenting Children's Progress
Regulation code 42U · Correct by June 21, 2022 · Correction status: Completed, July 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Obtain documented development plans for three children and annual progress for two children.
Children's Attendance
Regulation code 43U · Correct by June 10, 2022 · Correction status: Completed, July 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure attendance records accurately reflect when children arrive and leave rooms. One infant child was not signed in on classroom attendance records were confusing. Discussed with administrator the importance of having accurate attendance records. Review with all staff and forward documentation to OCCL.
Indoor Space
Regulation code 49U · Correct by June 14, 2022 · Correction status: Completed, August 29, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Classroom floors/moldings need to be cleaned as well as the wall of the toddler room. The areas of concern were addressed with the administrator and assistant director. Clean vent in Preschool room. Wipe down shelf near kitchen.
Toilet Facilities
Regulation code 51U · Correct by June 14, 2022 · Correction status: Completed, August 29, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Center bathroom toilet bases need to be cleaned. Fix ventilation in bathrooms. It could not be heard at this visit.
Outdoor Area
Regulation code 53U · Correct by June 21, 2022 · Correction status: Completed, August 29, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Fix pour and play areas that are on the preschool playground which pose tripping hazards. Forward pictures.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by June 7, 2022 · Correction status: Completed, June 17, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure cribs are placed 1 1/2 feet apart in infant room when children are sleeping in them.
Equipment
Regulation code 57U · Correct by June 10, 2022 · Correction status: Completed, June 27, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Place art equipment/supplies and keep available for children in 2's room.
Emergency Planning
Regulation code 66U · Correct by June 21, 2022 · Correction status: Completed, June 17, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Complete monthly fire inspections. Forward for June 2022 to specialist.
Transportation
Regulation code 67U · Correct by June 14, 2022 · Correction status: Completed, June 27, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Place finger splints, first aid guide, instant cold packs, plastic bags, thermometers, and tweezers in vans, as well as liquid soap, water and poison control phone number.
Feeding of Infants
Regulation code 72U · Correct by June 14, 2022 · Correction status: Completed, June 27, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Obtain monthly updates to infant feeding statements/schedules for all infants. Forward for two children.
Lesson Plans
Regulation code 74U · Correct by June 13, 2022 · Correction status: Completed, June 27, 2022 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Infant and Toddler Care
Regulation code 77U · Correct by June 10, 2022 · Correction status: Completed, June 27, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Document 30-minute infant sleep checks for all infants. Forward for two children. Reviewed with staff and administrator at visit.
April 27, 2022 · Enforcement Visit · 1 violation
Personnel Files
Regulation code 30U · Correct by May 13, 2022 · Correction status: Completed, July 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Forward TB screening or assessment for one staff member and health appraisal with TB for one staff member that have not bee received since last enforcement visit. Obtain an eligibility letter for one staff member.
February 10, 2022 · Enforcement Visit · 3 violations
Personnel Files
Regulation code 30U · Correct by February 24, 2022 · Correction status: Completed, July 28, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Obtain complete staff files. Forward health appraisals with TB assessments for five staff members, professional developments plans for two staff members, eligibility letters for two staff members, job description for one staff member, and service letter/documented attempts for one staff member. If a service letter is not received for three staff members, two more references are needed. Forward orientation, job description, references, declaration form, drug/alcohol statement from, adult abuse registry check, and service letters for one staff member. Forward one staff members training hours.
Staff Attendance
Regulation code 36U · Correct by February 10, 2022 · Correction status: Completed, February 10, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure classrooms attendance records accurately reflect staff attendance.
Children's Attendance
Regulation code 43U · Correct by February 10, 2022 · Correction status: Completed, February 10, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure classrooms attendance records accurately reflect the children's arrival and departure times in classrooms
Complaint investigations
All 12 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed February 11, 2026 · Result: Unsubstantiated with Concern
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed January 27, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on January 9, 2026, regarding concerns of lack of supervision due to staff being inattentive to their classrooms, failure to use positive behavioral supports within the classrooms, and blocking exits in classrooms. An investigation was conducted on January 13, 2026. This complaint is substantiated for blocking exits in classrooms based on interviews conducted. While no blocked exit was observed at the time of the visit, Administrator #1 and two staff members stated an exit of a classroom was covered by furniture to prevent a child from running out of the facility. There is no evidence to substantiate this complaint for lack of supervision due to staff being inattentive to their classrooms, based on interviews conducted and observations at the time of the visit. Administrator #1 and six staff members interviewed all stated they are attentive to children at all times. There is no evidence to substantiate this complaint for concerns of not following positive behavior supports, based on staff interviews conducted. Administrator #1 and six staff members all stated they have only observed appropriate positive behavior management within the facility and stated they only use appropriate behavior management support. Additional concerns were noted. In the review of attendance records from January 5, 2026, to January 9, 2026, staff members who are not qualified through DEEDS Early Learning were working alone with children on multiple occasions. A staff member was documented as working with children on multiple occasions without having received a comprehensive background check eligibility or provisional eligibility determination. In addition, attendance records were inaccurate, as there were several instances of staff not signing out of their classrooms from January 5, 2026, through January 9, 2026.
Completed January 14, 2026 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on January 2, 2026, regarding concerns of not using appropriate behavior management, lack of supervision due to children being bitten, not following diapering procedures, and not following meal/snack requirements by allowing children to eat off the floor. An investigation was conducted on January 2, 2026. There is no evidence to substantiate this complaint for lack of supervision, leading to excessive biting in classrooms based on interviews with eight staff members and observation of the classrooms. All staff interviewed stated they have not had any issues with recurring biting occurring in the classrooms. There is no evidence to substantiate this complaint for concerns of not following positive behavior supports, based on staff interviews conducted. Eight staff members were interviewed separately and stated they have only observed appropriate positive behavior management within the facility and stated they only use appropriate behavior management support. There is no evidence to substantiate this complaint for concerns of not following diapering procedures based on staff interviews and observations of diaper changes. All staff members interviewed stated diapers are checked every hour, changed every two hours, or changed immediately if soiled. Observations of diaper changes show staff members following required diaper-changing procedures. There is no evidence to substantiate this complaint for concerns of not following meal/snack requirements by allowing children to eat off the floor based on staff interviews conducted. All staff members interviewed stated children do not eat off the floor. Two staff members stated when children go for food on the floor while meals or snacks are served, they redirect the children and discard fallen food. An additional concern noted in the review of attendance records from December 15, 2025, to December 19, 2025, were instances of staff-to-child ratios and staff memb ers who are not qualified through DEEDS Early Learning working alone with children on multiple occasions. Attendance records reflected seven total instances of classrooms either being over the staff-to-child ratio or having only staff members with no DEEDS Early Learning qualifications present with children. Staff members with no DEEDS Early Learning qualification were signed in and alone with two-year-old children for the entire week.
Completed January 9, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on December 23, 2025, regarding concerns of unnamed staff not using appropriate behavior management techniques. An investigation was conducted on January 2, 2026. There is no evidence to substantiate this complaint for concerns of not following positive behavior support based on staff interviews conducted. Eight staff members were interviewed separately and stated they have only observed appropriate positive behavior management within the facility and stated they only use appropriate behavior management support.
Completed October 29, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on October 9, 2025, regarding concerns of lack of supervision. An investigation was conducted on October 15, 2025. There is no evidence to substantiate this complaint for concerns of lack of supervision based on staff interviews and classroom observations. All staff interviewed stated children are supervised at all times and noted procedures for monitoring children who are known to bite in the classroom. Incident reports were observed to be completed as required for bites. Review of the attendance records showed all classrooms were with correct staff-to-child ratios.
Completed October 29, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed October 22, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on October 14, 2024, regarding concerns of improper discipline due to shaming, yelling, smacking, and encouraging children to hit each other, concerns of lack of supervision, and concerns of improper staff-to-child ratios due to staff leaving classrooms. An investigation was conducted on October 15, 2024. There is no evidence to substantiate this complaint for improper discipline based on interviews conducted. All nine staff members interviewed, in addition to Administrator #1, stated they have never observed any staff members use improper discipline. There is no evidence to substantiate this complaint for lack of supervision based on staff interviews. All staff members stated they have never observed a staff member walk out of the classroom leaving just one staff member in the classroom and all staff stated they have never observed a child alone on the playground. There is no evidence to substantiate this complaint for improper staff-to-child ratios based on interviews conducted and documents reviewed. All staff interviewed stated the classroom staff-to-child ratio is met at all times. Review of attendance records showed all classrooms had the correct staff-to-child ratio throughout the day and all classrooms were in correct staff-to-child ratios at the time of this visit.
Completed October 22, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on October 10, 2024, regarding concerns of improper discipline, concerns of not conducting fire drills, concerns of documenting fire drills without conducting a fire drill, concerns of not conducting sleep checks for infants, concerns of not taking the children outdoors as required, concerns of the administrator not being on-site, and concerns of preparing food on an uncleaned surface. An investigation was conducted on October 15, 2024. This complaint is substantiated for concerns of not conducting monthly fire drills based on interviews conducted. All staff interviewed stated fire drills are not conducting monthly; some saying it has been as long as eight months. This complaint is substantiated for documenting fire drills without conducting them based on review of the fire drill logs and staff interviews. This complaint is substantiated for not following classroom schedules and children not getting outdoor play as required based on interviews conducted. Staff interviewed stated there have been days the children do not go outside to play. This complaint is substantiated for preparing food on an unsanitary surface based on interviews conducted. Administrator #1 and one staff member stated lunches were prepared on the changing table and served to the children. There is no evidence to substantiate this complaint for improper discipline based on interviews conducted. All nine staff members interviewed, in addition to Administrator #1, stated they have never observed any staff members use improper discipline by shaming or belittling. There is no evidence to substantiate this complaint for not completing sleep checks on infants based on staff interviews and documents reviewed. All staff interviewed about sleep checks stated they are completed every 30 minutes; documents were reviewed showing infant sleep checks being completed for sleeping children every 30 minutes. There is no evidence to substantiate this c omplaint for the administrator not being on-site based on interviews and posted schedules. Administrator #1 stated they are on site more than 50 percent of operating hours unless on vacation or prior approved time off and the posted scheduled observed showed the administrator on site for more than 50 percent of operating hours.
Completed October 3, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on September 20, 2024, regarding concerns of improper discipline and not using respectful communication within the center while children are present. An investigation was conducted on September 26, 2024. There is no evidence to substantiate this complaint for improper discipline based on interviews conducted. All nine staff members interviewed, in addition to Administrator #1, stated they have never observed any staff members use improper discipline. There is no evidence to substantiate this complaint for not using respectful communication within the center while children are present based on interviews conducted. All staff members interviewed stated respectful communication is used within the facility amongst staff, children, and families.
Completed June 25, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on June 3, 2024, regarding concerns about not following rest time requirements, use of improper discipline by exclusion or shaming, and not providing sufficient outdoor play. An investigation was conducted on June 10, 2024. There is no evidence to substantiate this complaint for not following rest time requirements based on interviews conducted. Six of the eight staff interviewed, in addition to the administrator, stated the children have rest time for the required time, approximately 2 to 2 hours, based on the classroom schedule. Staff interviewed stated children are offered a book after 30 minutes if they haven t fallen asleep. There is no evidence to substantiate this complaint for use of improper discipline by exclusion or shaming based on interviews conducted. Six of the eight staff interviewed, in addition to the administrator, stated they have not witnessed any improper discipline by shaming or exclusion of a child within the facility. There is no evidence to substantiate this complaint for not providing sufficient outdoor play based on interviews conducted. Six of the eight staff interviewed stated they follow the classroom schedule and children get outside daily weather permitting. The daily schedules posted in classrooms met the requirements for outdoor play.
Older than 3 years (not counted in the summary above)
Completed May 16, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on April 25, 2023, regarding the center not following accident and injury requirements and lack of supervision. An investigation was conducted on April 28, 2023. There is no evidence to substantiate this complaint for the center not following accident and injury requirements based on interviews with staff and documentation provided. A staff member reported the child's parent arrived to pick up the child as she was trying to find out how the injury happened, and another staff member was writing the accident or injury report. There is no evidence to substantiate this complaint for lack of supervision because two staff were present on the playground when the child was injured, and the administrator affirmed staff monitor the children while they play on the playground.
Completed January 4, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
A complaint was received on December 10, 2021, regarding improper discipline. An investigation was conducted on December 16, 2021. This complaint is substantiated because the administrator acknowledged she was given a video showing Staff #1 aggressively pulling a child towards her by the leg. An additional concern is that the previous curriculum coordinator has not been employed at the facility since at least December 6, 2021, and OCCL was not informed.
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More programs in Newark · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.