Find a program / Delaware / New Castle / TWINKLE LITTLE STARS-EARLY EDUCATION CENTER
Child care center · New Castle, DE
TWINKLE LITTLE STARS-EARLY EDUCATION CENTER
A licensed child care center in New Castle, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 34 PARKWAY CIR, New Castle, DE 19720
Phone: (302) 689-3352
Ages served: 8 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 38 children
OCCL license number: 1328421
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 33 violations cited on these visits
- 4 complaint investigations completed (Substantiated: 4)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 5 visits with violations in the state's file (which starts November 12, 2021), newest first, with 52 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
May 21, 2026 · Unannounced Full Compliance Review · 4 violations
Staff Qualifications
Regulation code 24U · Correct by June 12, 2026 · Correction status: Completed, June 24, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All staff must have a DEEDS certificate on file before being able to be left alone with children. Staff #1 and #2 were observed caring for children by themselves.
General Qualifications
Regulation code 28U · Correct by June 12, 2026 · Correction status: Completed, June 24, 2026 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Personnel Files
Regulation code 30U · Correct by June 12, 2026 · Correction status: Completed, June 24, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. The following is needed: - Admin of Medication--Staff #1 - Orientation -- Staff #1 - OCCL H/S Training--Staff #1 - Job Description--Staff #3 - 1 Reference--Staff #1 - Release of Employment--Staff #3 - Service Letters (if applicable)--Staff #3
License Renewal
Regulation code 8U · Correct by May 21, 2026 · Correction status: Completed, May 21, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all renewal application materials are submitted to OCCL 60 days prior to the license expiration of April 30, 2026. The application was submitted on 5/14/2026 via email, and LS obtained the remaining documentation at the visit.
May 20, 2025 · Unannounced Full Compliance Review · 15 violations
Personnel Files
Regulation code 30U · Correct by June 13, 2025 · Correction status: Completed, June 20, 2025 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Child Files
Regulation code 40U · Correct by June 13, 2025 · Correction status: Completed, June 5, 2025 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Documenting Children's Progress
Regulation code 42U · Correct by June 13, 2025 · Correction status: Completed, May 29, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Updated Developmental Plans are needed for Child #1, 3, 4, 5, 6, 8, 9
Hazardous Materials
Regulation code 45U · Correct by June 13, 2025 · Correction status: Completed, June 18, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
-Ensure cleaners in the Infant Room are labeled. - Ensure cleaners are inaccesible to children--they were observed within reach in both hallway bathrooms and air fresheners were accessible in the hallways cabinet (next to bathroom)
Indoor Space
Regulation code 49U · Correct by June 13, 2025 · Correction status: Completed, June 18, 2025 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Kitchen and Food Preparation
Regulation code 50U · Correct by June 13, 2025 · Correction status: Completed, June 18, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Kitchen refrigerator and freezer need to be cleaned and organized and thermometer needs to be in the freezer reading below 0 . Send pic to OCCL. - Food that is opened and stored in the kitchen needs to be labeled with expiration date and date opened.
Toilet Facilities
Regulation code 51U · Correct by June 13, 2025 · Correction status: Completed, May 27, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all air register vents are cleaned and free from dust in all rooms and hallways occupied by the children.
Outdoor Area
Regulation code 53U · Correct by June 13, 2025 · Correction status: Completed, June 18, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Both gates on the playground must have working self-latching mechanisms and may not be locked when in use (back gate was closed shut with duct tape). Send pics to OCCL.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by June 13, 2025 · Correction status: Completed, May 27, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all nap mats are free from tears and rips and are cleanable. There was 1 in the Two's Room and 1 in the Preschool room. Send pics to OCCL.
Diapering and Soiled Clothing
Regulation code 61U · Correct by June 13, 2025 · Correction status: Completed, May 27, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure a disposable covering is used on the diaper changing mats. Send pics to OCCL.
Administration of Medication
Regulation code 63U · Correct by June 13, 2025 · Correction status: Completed, June 18, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all Medication Administration Records are signed by parent/guardian. Child #11's family must sign MAR. Send pic to OCCL.
Emergency Planning
Regulation code 66U · Correct by June 13, 2025 · Correction status: Completed, June 18, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is an emergency supply of water available for all children for 24 hours.
Lesson Plans
Regulation code 74U · Correct by June 13, 2025 · Correction status: Completed, May 27, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the lesson plan in the Two's classroom has all of the required curriculum areas. Use OCCL template
Activity Areas
Regulation code 75U · Correct by June 13, 2025 · Correction status: Completed, June 18, 2025 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
License Renewal
Regulation code 8U · Correct by May 20, 2025 · Correction status: Completed, May 20, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure annual renewal application and all of the components necessary are submitted to OCCL 60 days prior to license expiration.
May 16, 2024 · Unannounced Full Compliance Review · 14 violations
Insurance Coverage
Regulation code 16U · Correct by June 21, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send current liability insurance document to OCCL.
Positive Behavior Management
Regulation code 20U · Correct by June 21, 2024 · Correction status: Completed, September 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Post a positive behavior management statement and send a copy to OCCL.
General Qualifications
Regulation code 28U · Correct by June 21, 2024 · Correction status: Completed, September 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff members are fingerprinted before the start of employment and staff are supervised at all times until eligibility is determined. Ensure the adult abuse registry is checked for each staff. Staff #7 is not eligible, needs PA out-of-state clearance.
Personnel Files
Regulation code 30U · Correct by June 21, 2024 · Correction status: Completed, September 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. The center/staff are required to send release of employment forms and service letters to previous employers. Send service letters and release forms for Staff #7, #8, #9, #10, and #11. Staff #6 needs health appraisal with TB results Staff #7 needs job description, references, health appraisal with TB results and eligibility letter, has pending OOS clearance Staff #8 needs TB results Staff #9 needs job description, references Staff #10 needs application/resume, job description, references, health appraisal with TB results Staff #11 needs staff orientation needs annual safe sleep, annual abuse and neglect, references, and health appraisal with TB results Staff #7, #8, #9, #10, #11 need to complete OCCL health and safety for child care professionals. Send copies to OCCL.
Annual Training
Regulation code 33U · Correct by June 21, 2024 · Correction status: Completed, September 24, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff complete annual training. Staff #2, #4, #5, #7, #9, #10, and #11 need 18 training hours.
Annual Professional Development Plan
Regulation code 34U · Correct by June 21, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Complete and file a professional development plan for admin and staff providing care. Staff #2, #4, #7, #9, #10, and #11 need a PD plan in file. Send copies to OCCL.
First Aid and CPR Training
Regulation code 35U · Correct by June 21, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff #9, #10 need First Aid/ CPR certifications. Send copies to OCCL.
Parents Right to Know
Regulation code 38U · Correct by June 14, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send a copy of your Parents Right to Know log to OCCL by June 14, 2024.
Child Files
Regulation code 40U · Correct by June 21, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all child files are complete. Child #1, #2 and #3 need blood lead test results Child #6 needs updated immunization records and health appraisal, Child #7 needs an immunization record and blood lead results. Send documents to OCCL.
Documenting Children's Progress
Regulation code 42U · Correct by June 21, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Annual progress reports are required, and documentation of the annual conference is required. Send progress reports for Child #1 through Child #10. to OCCL.
Kitchen and Food Preparation
Regulation code 50U · Correct by June 14, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send a picture of working thermometers in the refrigerator and freezer. Refrigerators must be 41 F or colder and freezer at 0 F.
Sanitation
Regulation code 58U · Correct by June 14, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure soap and water and sanitizer or disinfectant are available and used on items as required.
Administration of Medication
Regulation code 63U · Correct by June 21, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff are certified to administer medication. Staff #9 and #10 need certification.
License Renewal
Regulation code 8U · Correct by May 17, 2024 · Correction status: Completed, May 16, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Renewal application must be submitted at least 60 days before license expiration. Send to OCCL. Submit business license
Older than 3 years (not counted in the summary above)
May 17, 2023 · Unannounced Full Compliance Review · 17 violations
Positive Behavior Management
Regulation code 20U · Correct by May 26, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Post a copy of the center's positive behavior management policy and send a picture of the posted policy to OCCL.
Staff Qualifications
Regulation code 24U · Correct by June 16, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Hire an Early Childhood Administrator with Infant/Toddler specialized training to be present in the center 50% of the hours of operation. A licensee shall ensure sufficient qualified staff members are hired and retained to meet the requirements of these regulations. Provide a staffing plan to OCCL documenting staff schedules for each classroom, including how breaks for the staff will be covered prior to re-opening the facility.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by May 17, 2023 · Correction status: Completed, May 17, 2023 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
General Qualifications
Regulation code 28U · Correct by May 17, 2023 · Correction status: Completed, May 17, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
There was a staff member present in the building that has not been fingerprinted for the center. This was corrected at the visit was the staff member was removed from the building. The staff member must be fingerprinted and determined eligible by the Criminal History Unit before returning to the center. Send a copy of the fingerprinting receipt to OCCL.
Child Files
Regulation code 40U · Correct by June 16, 2023 · Correction status: Completed, August 1, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All child files must be complete. Send the current health appraisal with immunizations and blood lead screening for four children. Send documentation of the completed blood lead screening for two children.
Documenting Children's Progress
Regulation code 42U · Correct by June 16, 2023 · Correction status: Completed, August 1, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send the completed development plan for all children.
Indoor Space
Regulation code 49U · Correct by May 26, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Kitchen and Food Preparation
Regulation code 50U · Correct by June 16, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
The center is preparing food without OCCL approval for the center's kitchen. If the center chooses to continue the food service, the center needs to install a separate handwashing sink in the kitchen and receive OCCL approval.
Outdoor Area
Regulation code 53U · Correct by June 16, 2023 · Correction status: Completed, August 1, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
All staff files must be complete. Send the current CPR/First Aid for three staff members. Send the Administration of Medication certificate for three staff members. Send the completed professional development plan for three staff members. Send the completed staff orientation record for two staff members. Send the completed Health and Safety training certificates for four staff members. Send the application or personal data sheet for four staff members. Send the job description for five staff members. Send the references for four staff members. Send the fingerprinting receipt for one staff member. Send the adult abuse registry for one staff member. Send the adult health appraisal with TB for four staff members. Send the completed release of employment history for two staff members. Send the service letters for six staff members.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by June 16, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Mat permission forms must be signed by the parents for all children 12 - 18 months of age that are sleeping on mats or cots. Send the signed permission form to OCCL. Crib and pack-n-plays must have a tight-fitted sheet when being used. Purchase the appropriate sheets for the pack-n-plays used in the center.
Equipment
Regulation code 57U · Correct by June 16, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the classrooms have a sufficient quantity of age-appropriate toys and materials present for the children.
Sanitation
Regulation code 58U · Correct by May 26, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is soap and water bottles and sanitizing solution available for the cleaning and sanitizing of the diaper changing table.
Diapering and Soiled Clothing
Regulation code 61U · Correct by May 26, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Purchase a diaper changing pad that is able to be cleaned and sanitized after each use.
Emergency Planning
Regulation code 66U · Correct by May 17, 2023 · Correction status: Completed, May 17, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
The fire drills were completed but documented on the incorrect form. Moving forward the center will use the fire prevention checklist required by OCCL.
License Requirements
Regulation code 6U · Correct by June 16, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Post a copy of the current Delaware State business license and send a copy to OCCL.
Lesson Plans
Regulation code 74U · Correct by May 26, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Activity Areas
Regulation code 75U · Correct by May 26, 2023 · Correction status: Completed, June 14, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
May 19, 2022 · Unannounced Full Compliance Review · 2 violations
Insurance Coverage
Regulation code 16U · Correct by May 30, 2022 · Correction status: Completed, June 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send a copy of the current certificate of liability insurance.
License Requirements
Regulation code 6U · Correct by May 30, 2022 · Correction status: Completed, June 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send a copy of the current Delaware State business license.
Complaint investigations
All 6 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed October 20, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed May 5, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 10, 2025, a complaint was reported to the Office of Child Care Licensing (OCCL) regarding allegations of children not being provided appropriate portions of food at mealtimes and classrooms being out of staff-to-child ratio. An investigation was conducted on April 25, 2025. Based on the findings of this investigation, the complaint is substantiated for staff-to-child ratios not being followed. LS #1 observed the two-year-old classroom with ten children present and one staff member. This complaint is substantiated for children not being provided adequate portion sizes at meal times. LS #1 observed all of the classrooms being served half of a sun butter and jelly sandwich, three apple slices, and a half of a string cheese stick, and milk. Additional concerns were identified during the investigation conducted on April 25, 2025. One concern involves the use of an individual, Staff #4, who stated he/she had been employed at the center for about two years, to prepare meals for the children without having fingerprint clearance on file for the program. Staff #4 was observed in the kitchen preparing food despite not being listed on the program's people screen generated on the morning of the visit. Another concern was the observation of children being left unattended in classrooms. Upon arrival, LS #1 was greeted at the door by Staff #1, who left the two-year-old classroom unsupervised to answer the door. Additionally, during the course of the investigation, both Staff #2 and Staff #3 were observed leaving their classrooms. Specifically, Staff #2 exited the infant classroom and closed the door behind them to come to the front of the facility to speak with LS #1, leaving the children unattended. Staff #3 was observed in the hallway handing food to Staff #1. Although Staff #3 maintained visual supervision of the classroom from the hallway, Staff #4, who is not fingerprinted for the program, was present in the classroom during this time.
Completed February 14, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On December 27, 2024, a complaint was called in to the Office of Child Care Licensing (OCCL) regarding allegations of the heat not working properly in the building. An investigation began on December 27, 2024, and concluded on January 31, 2025. This complaint is substantiated for continuing operations when the heat was not functioning at a level that could maintain the required minimum temperature of 68 F within all classrooms. Upon arrival on December 27, 2024, two classrooms were at 66 F after the center had been open for over four hours. Upon arrival on January 8, 2025, one classroom was at 61 F and another was at 64 F. An additional concern noted was OCCL requested submission of a variance request to utilize a non-licensed space on January 13, 2025. Administrator #1 confirmed on January 31, 2025, the heater had been repaired and this space was utilized without submission of this request. A follow-up visit on February 13, 2025, verified all classrooms were operating within the required temperature range.
Completed November 14, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed October 17, 2023 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On September 11, 2023, the Office of Child Care Licensing received a complaint regarding allegations of improper staff-to-child ratios and the administrator not being present for the required amount of time. On September 15, 2023, an unannounced visit was conducted to investigate this complaint. There is no evidence to substantiate this complaint because the classrooms were maintaining the correct staff-to-child ratios at the time of the visit and the attendance records documented correct ratios had been followed all week. It was also determined through documentation and staff interviews that the administrator was present in the building for the required amount of time per the regulations. The concern that was observed during the complaint investigation was Staff #1 was present in the building and had not yet been fingerprinted for the center. Additionally, the television in the infant/one-year-old classroom was being used. Both concerns were corrected at the visit. Staff #1 was asked to leave the building and instructed they could not return until after being fingerprinted and determined eligible by the Criminal History Unit. The television was turned off in the infant/one-year-old classroom and Regulation #76 was reviewed with the staff members present in the classroom.
Completed June 16, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 17, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio and staffing requirements. An investigation was conducted on May 17, 2023. The complaint is substantiated for insufficient staff and improper staff-to-child ratios because all three staff members who were interviewed stated the center did not employ enough staff members to maintain the correct staff-to-child ratios.
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Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.