Find a program / Delaware / New Castle / LINDA'S ANGELS CHILDCARE & DEVELOPMENT CENTER
Child care center · New Castle, DE
LINDA'S ANGELS CHILDCARE & DEVELOPMENT CENTER
A licensed child care center in New Castle, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 6 PARKWAY CIRCLE, New Castle, DE 19720
Phone: (302) 328-3700
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 274 children
OCCL license number: 919420
Current enforcement action (as published): none listed in the state's file
Special conditions (as published): Variance
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2022: 2 facility injuries. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 6 violations cited on these visits
- 13 complaint investigations completed (No Evidence to Substantiate: 11; Substantiated: 2)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 5 visits with violations in the state's file (which starts November 12, 2021), newest first, with 17 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
July 15, 2026 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by August 14, 2026 · Correction status: Completed, August 11, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Staff #1 needs OCCL Health and Safety training. Staff #2 and #3 need CPR/FA.
July 2, 2025 · Unannounced Full Compliance Review · 2 violations
Diapering and Soiled Clothing
Regulation code 61U · Correct by August 5, 2025 · Correction status: Completed, July 10, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Bathroom sink handle needs to be repaired between the three's and four's classroom.
License Renewal
Regulation code 8U · Correct by July 18, 2025 · Correction status: Completed, July 10, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Renewal application must be turned in 60 days prior to the license expiration date.
July 10, 2024 · Unannounced Full Compliance Review · 3 violations
Personnel Files
Regulation code 30U · Correct by August 9, 2024 · Correction status: Completed, July 16, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs health appraisal and TB results.
Child Files
Regulation code 40U · Correct by August 9, 2024 · Correction status: Completed, July 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Child #3 needs blood lead results. Child #20 needs an updated health appraisal.
Indoor Space
Regulation code 49U · Correct by August 9, 2024 · Correction status: Completed, August 19, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
July 5, 2023 · Unannounced Full Compliance Review · 3 violations
Orientation
Regulation code 32U · Correct by August 15, 2023 · Correction status: Completed, July 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff have completed the Health & Safety Training for Child Care Professionals. Please send copies of completed OCCL Health & Safety Training for Staff #1, #2, #3, #4.
Child Health Appraisal
Regulation code 41U · Correct by August 15, 2023 · Correction status: Completed, July 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children's files are complete. Please send in documentation for the following items: Child #11 - current immunizations. Child #1, #5, #9, #11, #12, #13, #14, #15 - Blood Lead Screening results
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by August 15, 2023 · Correction status: Completed, July 17, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
July 14, 2022 · Unannounced Full Compliance Review · 8 violations
Personnel Files
Regulation code 30U · Correct by August 15, 2022 · Correction status: Completed, August 9, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Staff #8, #13, #15, and #16 need CPR only. Staff #16 and #18 need administration of medication. Staff #14 needs an orientation, two reference letters, a health appraisal with TB, release of employment history, and service letters.
Parents Right to Know
Regulation code 38U · Correct by August 15, 2022 · Correction status: Completed, August 9, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all families sign the parents right to know log.
Child Files
Regulation code 40U · Correct by August 15, 2022 · Correction status: Completed, August 9, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all child files are complete. Child #6 and #14 need blood lead screening results. Child #20 needs a current health appraisal with immunizations.
Hazardous Materials
Regulation code 45U · Correct by July 22, 2022 · Correction status: Completed, August 9, 2022 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Indoor Space
Regulation code 49U · Correct by July 14, 2022 · Correction status: Completed, July 14, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Obtain trash can with lids for three classrooms. Corrected at visit.
Outdoor Area
Regulation code 53U · Correct by August 15, 2022 · Correction status: Completed, August 9, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure gate leading out of the playground to second building is repaired. Gate is hanging off hinge and dragging on ground. Remove weeds from playground.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by August 15, 2022 · Correction status: Completed, August 9, 2022 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
License Renewal
Regulation code 8U · Correct by July 14, 2022 · Correction status: Completed, July 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure to submit renewal application at least 60 days prior to license expiration date. Application was received on July 8, 2022.
Complaint investigations
All 21 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed September 2, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 7, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding enrollment procedures and not following required parent handbook policies. An investigation was conducted on August 20, 2026. There is no evidence to substantiate this complaint for failing to follow enrollment procedures or the parent handbook policies. Based on interviews and a review of the facility parent handbook, the facility followed the policies and continued to work with Parent #1. An unannounced annual compliance review had recently been conducted on July 15, 2026, by LS #1. The only non-compliance cited at that visit, which was unrelated to this complaint, was corrected by August 11, 2026, in advance of the due date.
Completed August 31, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On July 30, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding improper combining of ages and positive behavior support. An investigation was conducted on August 5, 2026. There is no evidence to substantiate this complaint as staff members stated if any concerning behaviors arise, Child #1 is supported in a positive manner, the same as any other child. Staff members use appropriate behavior support and guidance with Child #1, based on their developmental level. Child #1 was temporarily placed in a younger classroom with parental and staff agreement and support to make accommodation for their special needs.
Completed July 15, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On June 23, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding improper combining of ages. An investigation was conducted on July 2, 2026. There is no evidence to substantiate this complaint based on interviews conducted, observations at the visit, and documentation reviewed that was compliant with DELACARE regulations.
Completed June 25, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On June 8, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding improper combining of ages. An investigation was conducted on June 16, 2026. There is no evidence to substantiate this complaint based on interviews and documentation reviewed that were in compliance with DELACARE regulations.
Completed May 13, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 1, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of failing to use positive behavior supports. An investigation was conducted on May 7, 2026. There is no evidence to substantiate these complaints for failing to use positive behavior supports based on interviews conducted. Administrator #1 and four staff members stated they have only observed positive behavior supports within the facility. One staff member, who was interviewed separately, stated they have observed a staff member inappropriately moving children around the classroom by grabbing them, but would not disclose any additional information.
Completed November 25, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On November 13, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding failing to use positive behavior supports and failing to provide an injury/incident report. An investigation was conducted on November 20, 2025. Based on staff interviews and the videotape viewed by the owner and administrator and described to the licensing specialist, this complaint is substantiated for failing to use positive behavior supports. The administrator stated the video showed Staff #1 grabbed Child #1 by the face. The center acted quickly to remove Staff #1 from the center and then terminated Staff #1's employment. Based on interviews and documentation collected, there is no evidence to substantiate the complaint for failure to provide an incident accident report. The center gave the incident report to the parents based on the information they had at the time. The parents refused to sign the report because they believed it was inaccurate. The center met with the parents and listened to their concerns. The parents were informed that the staff member's employment was terminated.
Completed November 7, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On October 22, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper food storage, incorrect combination of age groups, and disrespectful communication by staff. An investigation was conducted on October 27, 2025. There is no evidence to substantiate this complaint. After interviewing administration and staff members, reviewing documentation, and observations, children of different ages were combined only during the first or last 90 minutes of the day, there was no evidence of disrespectful communication by staff, and food was stored properly in storage containers and refrigerated.
Completed October 1, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On September 10, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of not following child health exclusion regulations, and staff smoking marijuana outside during child care hours. An investigation was conducted on September 19, 2025. There is no evidence to substantiate this complaint for not following exclusion requirements based on interviews and documentation. The administration and staff members stated they followed required policies regarding hand, foot, and mouth disease, and provided documentation of illness notifications sent via the electronic application to parents of children in care. There is no evidence to substantiate this complaint for staff smoking marijuana based on staff interviews. Seven staff and Administrator #1 were interviewed and denied the use of marijuana on the premises during child care hours. No smoking was observed on the premises at the time of the visit.
Completed May 28, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 8, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline, cell phone usage while caring for children, not following regulations regarding sleeping equipment, denying water to children, and not making employee policies available to staff members. An investigation was conducted on May 9, 2025. This complaint is substantiated for cell phone use while caring for children. The administration stated Staff #1 was using their cell phone while caring for children and gave Staff #1 a verbal warning. After interviewing administration and staff and observing the classrooms, there is no evidence to substantiate this complaint for not following regulations regarding sleeping equipment, denying water to children, and not making employees policies available to staff. Sleeping equipment was labeled by name or number and cot lists were available. Water pitchers and cups were available in each classroom. The center policies are implemented during new staff orientation and reviewed during staff meetings. An additional concern noted at the visit was Staff #1 was heard speaking inappropriately and disrespectfully to a child and other staff. Staff #1's employment was terminated by the administration.
Completed May 22, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 6, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline and the use of marijuana while working. An investigation was conducted on May 9, 2025. After interviewing administration and staff members there is no evidence to substantiate improper discipline or the use of marijuana while working.
Completed May 2, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 2, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation was conducted on April 29, 2025. Based on interviews, disinfectant spray had been used in the classroom but not sprayed on children. Based on staff interviews and video footage, there is no evidence to substantiate improper discipline.
Completed December 20, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On December 9, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of improper discipline. An investigation was conducted on December 11, 2024. Based on staff interviews and observation of classrooms, there is no evidence to substantiate this complaint for improper discipline.
Completed June 24, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on May 30, 2024, regarding allegations of not using respectful tones towards children. An investigation was conducted on June 11, 2024. Based on the results of this investigation, there is no evidence to substantiate this complaint. This specialist interviewed administration and staff members who all stated they have not heard or used disrespectful tones towards children. This specialist observed classrooms and interactions between staff members and children which were respectful and engaging.
Older than 3 years (not counted in the summary above)
Completed August 15, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on July 21, 2023, regarding multiple allegations including improper behavior management techniques and not communicating information to a parent. An investigation was begun on July 25, 2023, and concluded on August 11, 2023. There is no evidence to substantiate this complaint because based on staff and child interviews there is no evidence that a staff member was using inappropriate behavior management techniques. There is no evidence to substantiate this complaint for failing to inform a parent of important information regarding their child as staff interviews indicated the child and the parent were informed of the change in arrangements for the field trip.
Completed August 1, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed May 2, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 5, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the center refusing to administer medication to children in care. An investigation was conducted on April 11, 2023. There is no evidence to substantiate this complaint because the two staff interviewed confirmed staff administer medication to children when needed and explained the center's medication policy. One staff member stated the center could not accept a specific child's medication even though the child's parent completed a Medication Administration Record (MAR) for it because the medication was not in its original container.
Completed November 29, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On November 10, 2022, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation began on November 10, 2022, and concluded on November 15, 2022. There is no evidence to substantiate this complaint for improper discipline based on staff members statements. The staff member denied plucking a child and staff interviewed denied observing children being plucked by any staff.
Completed August 1, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On July 14, 2022, OCCL received a complaint regarding multiple allegations. An investigation began on July 19, 2022, and concluded on July 21, 2022. There is no evidence to substantiate this complaint for lack of supervision and improper discipline based on staff members statements and the lack of information provided by reporter. The staff members denied harming children and allowing children to harm each other. There is no evidence to substantiate this complaint for not making proper accommodations for a child's special needs because the staff placed the child with younger children, the child is brought into class with her regularly assigned teacher in the morning, and the center assisted the family with getting the child into a special program. There is no evidence to substantiate unprofessional behavior of staff because the staff stated there has been no unprofessionalism observed and the reporter did not give an instance when asked by the specialist. There is no evidence to substantiate not following COVID protocols and proper sanitizing because the staff stated they clean the classrooms daily and a cleaning service comes daily. In addition, the center closed the classroom affected by COVID and monitored the adjoining classroom, conducts onsite COVID testing, and provided a cleaning service's invoice.
Completed May 18, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 3, 2022, OCCL received a complaint regarding the center failing to follow a child's IEP, a child not receiving proper nutrition, and the center staff telling the parent that the child ate when he did not. An investigation was conducted on May 10, 2022. There is no evidence to substantiate this complaint for failure to follow an IEP because the IEP encouraged the parent to send in food and for the center to offer food. The center staff offered food. Since the center staff cannot force a child to eat, they did their best by providing the child with food. Initially the staff were not aware that the parent had packed the child a lunch because the lunch was not placed in the proper place by the parent. However, the parent was informed where to place the packed lunch and the situation has been resolved.
Completed March 23, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 14, 2022, OCCL received a complaint regarding an allegation of improper discipline. An investigation began on March 17, 2022, and concluded on March 21, 2022. There is no evidence to substantiate this complaint for improper discipline based on staff members statements and the reporter alleging improper discipline for a child who was not enrolled in the center. The staff members denied harming children and allowing children to harm each other.
Completed March 21, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 7, 2022, OCCL received a complaint regarding an allegation of improper discipline. An investigation was conducted on March 9, 2022. This complaint is substantiated for improper discipline because the staff member admitted to pulling the child by the shirt to direct him to return to his nap cot and the specialists observed this action on video provided by the center.
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Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.