Find a program / Delaware / New Castle / CRADLES TO CRAYONS EARLY LEARNING CENTER

Child care center · New Castle, DE

CRADLES TO CRAYONS EARLY LEARNING CENTER

A licensed child care center in New Castle, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).

Program details

Program type: Licensed child care center

Address: 6 HALCYON DRIVE, New Castle, DE 19720

Phone: (302) 427-8438

Ages served: 6 weeks through 12 years.

Age group: Infant through School-Age

Licensed capacity: 38 children

OCCL license number: 796096

Current enforcement action (as published): none listed in the state's file

Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2025: 1 facility injury. No facility deaths reported. 2023: 1 facility injury. No facility deaths reported.

View the official record on Delaware's child care search (search for the program's name).

Inspection history

Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)

  • 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
  • 3 violations cited on these visits
  • 2 complaint investigations completed (No Evidence to Substantiate: 2)

A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.

Visits with violations

All 4 visits with violations in the state's file (which starts November 12, 2021), newest first, with 11 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.

  1. June 5, 2026 · Unannounced Full Compliance Review · 1 violation

    • Indoor Space

      Regulation code 49U · Correct by July 7, 2026 · Correction status: Completed, June 5, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure water temp at children sinks is below 120 degrees. Send picture of water temp reading.

  2. June 16, 2025 · Unannounced Full Compliance Review · 1 violation

    • Staff Qualifications

      Regulation code 24U · Correct by July 11, 2025 · Correction status: Completed, June 27, 2025 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure the Administrator has specialized training for school age.

  3. June 4, 2024 · Unannounced Full Compliance Review · 1 violation

    • Personnel Files

      Regulation code 30U · Correct by July 5, 2024 · Correction status: Completed, June 6, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Submit the following documentation to complete staff files: OCCL Health and Safety training for 4 staff members.

  4. Older than 3 years (not counted in the summary above)

  5. June 7, 2023 · Unannounced Full Compliance Review · 8 violations

    • Staff Attendance

      Regulation code 36U · Correct by July 7, 2023 · Correction status: Completed, June 7, 2023 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      All staff must sign in and out with each arrival and departure.

    • Child Files

      Regulation code 40U · Correct by July 7, 2023 · Correction status: Completed, June 8, 2023 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Submit the following to complete children's files: PRTK & screen time for one child; mat permission for one child.

    • Children's Attendance

      Regulation code 43U · Correct by July 7, 2023 · Correction status: Completed, June 7, 2023 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      All children must signed in and out with each arrival and departure.

    • Sleeping Accommodations and Safe Sleep Environments

      Regulation code 56U · Correct by July 7, 2023 · Correction status: Completed, June 7, 2023 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Discard and replace all tor sleeping mats.

    • Equipment

      Regulation code 57U · Correct by July 7, 2023 · Correction status: Completed, June 7, 2023 · How the correction was shown (as published): Document

      The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

    • Sanitation

      Regulation code 58U · Correct by July 7, 2023 · Correction status: Completed, June 7, 2023 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Add soap and water to the infant room.

    • Lesson Plans

      Regulation code 74U · Correct by July 7, 2023 · Correction status: Completed, June 7, 2023 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Enhance the lesson plans including weekly activities for the PK lesson plan. (Science and music)

    • Activity Areas

      Regulation code 75U · Correct by July 7, 2023 · Correction status: Completed, June 7, 2023 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Add a science activity area to the PK room.

Complaint investigations

All 4 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.

  1. Completed June 10, 2024 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On May 6, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding dirty indoor space, improper diapering, failure to report injuries, not engaging in respectful communication, and not providing sufficient food. An investigation was conducted on May 15, 2024. There is no evidence to substantiate this complaint for dirty indoor space based on observation of the center. There is no evidence to substantiate this complaint for improper diapering because the staff interviewed stated children's diapers are checked hourly and changed every two hours. There is no evidence to substantiate failure to report injuries based on interviews with staff, as no staff were aware of any injuries to Child #1 or Child #2. There is no evidence to substantiate this complaint for not engaging in respectful communication or lack of food in the center because all staff members interviewed denied knowledge of any disrespectful or rude comments by staff to family members and all staff confirmed children are fed at the required intervals and are provided the required amounts.

  2. Completed June 10, 2024 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

  3. Older than 3 years (not counted in the summary above)

  4. Completed September 28, 2023 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On August 30, 2023, a complaint was called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Unit (IAU). The Office of Child Care Licensing OCCL received the complaint on August 30, 2023, and accepted it for investigation regarding a child injury and lack of supervision. There is no evidence to substantiate this complaint because all staff members interviewed deny knowledge of an injury to a child in care on August 29, 2023, or any day that week. There is no documentation of parental notification at the time of the injury because no one is aware of a child falling or receiving an injury. Attendance records reflected correct staff-to-child ratios with qualified staff.

  5. Completed May 16, 2023 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On March 27, 2023, two complaints were made to the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaints on March 27, 2023, regarding staff not following notification requirements for a serious or potentially serious injury and staff providing false information to a child's parent about the child's injury. An investigation began on March 29, 2023, and ended on April 3, 2023. The complaint is substantiated for staff not following notification requirements for a serious or potentially serious injury because there is no evidence verifying a staff member notified the child's parent of the injury to the child's eye immediately after assisting the child. Although one staff member reported someone called the child's parent right after the accident, another staff member stated no staff had time to call the parent because they were still assessing the child's injury when a relative arrived to pick up the child. The parent told a reporter that no staff said anything to her about the child's injury. Additionally, the administrator documented on the accident or injury report that the injury happened at 10:30 a.m., and notification was provided when a relative picked up the child at 3:00 p.m. The administrator did not document the parent was notified or that staff attempted to contact the parent. A concern noted is that staff's attendance was not accurately documented on March 23, 2023, because no staff were signed into the three-year-old classroom for an hour during naptime. Another concern noted is staff's accounts of the incident were inconsistent.

View the official record

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More programs in New Castle · Delaware child care rules

Sources

All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with the Office of Child Care Licensing and the program before you enroll a child. Report a problem with this page.