Find a program / Delaware / New Castle / PASSION CARE ACADEMY II
Child care center · New Castle, DE
PASSION CARE ACADEMY II
A licensed child care center in New Castle, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 1206 DELAWARE STREET, New Castle, DE 19720
Phone: (302) 328-8030
Ages served: 1 year through 12 years.
Age group: Toddler through School-Age
Licensed capacity: 152 children
OCCL license number: 329319
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2025: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 8 violations cited on these visits
- 3 complaint investigations completed (No Evidence to Substantiate with Concern: 2; No Evidence to Substantiate: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 6 visits with violations in the state's file (which starts November 12, 2021), newest first, with 16 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
June 9, 2026 · Unannounced Full Compliance Review · 5 violations
First Aid and CPR Training
Regulation code 35U · Correct by July 10, 2026 · Correction status: Completed, June 30, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
CPR and First Aid for Staff #1 and Staff #2.
Child Files
Regulation code 40U · Correct by July 10, 2026 · Correction status: Completed, June 30, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child #9 needs Parents Right to Know and Screen Time Permission
Hazardous Materials
Regulation code 45U · Correct by July 10, 2026 · Correction status: Completed, July 5, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send radon results when test is complete.
Outdoor Area
Regulation code 53U · Correct by July 10, 2026 · Correction status: Completed, June 30, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Playground needs new mulch. Send picture to OCCL when complete.
License Renewal
Regulation code 8U · Correct by June 18, 2026 · Correction status: Completed, June 9, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure renewal application is sent 60 days prior to expiration (end of May).
June 13, 2025 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by July 11, 2025 · Correction status: Completed, July 11, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Please ensure personnel files are complete. Staff #1 needs: DEEDS certification, CPR and First Aid, 18 annual training hours, OCCL 7 hour Health and Safety trainig, 1 (or 3) reference letters, Health Appraisal with TB test, Release of employment, and service letter attempts (if applicable) Staff #2 needs 18 training hours, including 2 in health and safety Staff #3 needs DEEDS certification, 18 annual training hours, OCCL 7 hour Health and Safety training, References, health appraisal and TB test, Release of employment, and service letter attempts (if applicable) Staff #4 needs eligibility letter Staff #5 needs 18 training hours, including 2 in health and safety
Documenting Children's Progress
Regulation code 42U · Correct by July 11, 2025 · Correction status: Completed, July 10, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children in preschool room have up-to-date assessments (checklists or progress reports). Please send to OCCL.
June 6, 2024 · Unannounced Full Compliance Review · 1 violation
Kitchen and Food Preparation
Regulation code 50U · Correct by July 5, 2024 · Correction status: Completed, June 11, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
A working thermometer is required in refrigerators and freezers. The refrigerator must be 40 degrees or colder, the freezer 0 degrees or colder.
Older than 3 years (not counted in the summary above)
June 22, 2023 · Unannounced Full Compliance Review · 4 violations
Personnel Files
Regulation code 30U · Correct by July 20, 2023 · Correction status: Completed, July 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are completed. Health and Safety for Staff #1,2,3, and 4.
Child Files
Regulation code 40U · Correct by July 20, 2023 · Correction status: Completed, July 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children files are completed. Lead screening results for Child # 2,3,5,6, and 7.
Indoor Space
Regulation code 49U · Correct by July 20, 2023 · Correction status: Completed, July 21, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Equipment
Regulation code 57U · Correct by July 20, 2023 · Correction status: Completed, July 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is sufficient quantity of equipment. Music is needed in caterpillar and dragonfly rooms.
March 27, 2023 · Unannounced Full Compliance Review · 2 violations
Child Files
Regulation code 40U · Correct by April 14, 2023 · Correction status: Completed, April 20, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Children's files need the following: - Child #1 and 7 need updated health appraisals. - Child # 7 needs proof of immunizations and lead screening or affidavit of exemption form notarized.
Infant and Toddler Care
Regulation code 77U · Correct by April 14, 2023 · Correction status: Completed, March 27, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Send a picture of trash can in the school-age room covered. Re-label the school-age cubbies and send a picture.
June 28, 2022 · Unannounced Full Compliance Review · 2 violations
Child Files
Regulation code 40U · Correct by July 11, 2022 · Correction status: Completed, July 21, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child #10 needs a blood lead screening with their health appraisal.
Indoor Space
Regulation code 49U · Correct by July 11, 2022 · Correction status: Completed, July 18, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Indoor space items: - Clean around the light switches and wall in the bathrooms. - Repair/remove broken handle on the kitchen set in the Pre-K room. - Repair the hole on the left side of the school-age room. Repair the corners of the yellow barrier walls in the school-age room. Send pictures when complete.
Complaint investigations
All 5 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed July 27, 2026 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on June 22, 2026, regarding concerns of providing transportation without written parent permission. An investigation was conducted on June 29, 2026, which included interviews with Administrator #1 and Staff #1 and a review of attendance records, transportation procedures, and parent communications. There is no evidence to substantiate this complaint regarding providing transportation without written parent permission or not following the facility's transportation procedures. Information obtained during the investigation showed Parent #1 informed staff at drop-off Child #1 would be transported by a contracted bus to a summer program, and staff followed Parent #1's direction by placing Child #1 on the bus. Current DELACARE Regulations only require written transportation arrangements when the facility is the one providing transportation. A concern noted during this investigation was Child #1 was not signed out on the attendance record when departing on the bus.
Completed July 22, 2025 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on April 16, 2025, regarding lack of supervision and positive behavioral supports. An investigation was conducted on April 30, 2025, which included observation of transition procedures and interviews with staff members. There is no evidence to substantiate the complaint regarding a lack of positive behavior supports. The discipline practices observed while the children transitioned from school and also when they were on site were positive and appropriate, and the children were in a clear routine. There is no evidence to substantiate this complaint for inadequate supervision. Due to the high volume of children, parents, and families crossing the street simultaneously, staff had no reasonable way to identify Child #1 was walking with the group until reaching the front entrance, as multiple other children were observed using this parking lot. It was also noted many parents wait in the parking lot to pick up their children, in an effort to avoid the school's pick-up line. A concern noted during this investigation was the staff member picking children up from the school-age program did not have attendance records or a checklist to notate all children that were being picked up from the elementary school and walked to the facility.
Completed July 10, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed August 10, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
A complaint was received on July 18, 2022, regarding concerns about improper diapering procedures in the two-year-old classroom. At the conclusion of an investigation conducted on July 27, 2022, this complaint is substantiated due to the diapering surface only being disinfected between children. It must be washed with soap and water and then disinfected between each diaper change. There is no requirement that children must be changed away from their peers or that older children can not be changed while standing up.
Completed July 20, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
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More programs in New Castle · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.