NCC HEAD START, INC. MANOR PARK

Inspection history

A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.

Visits with violations

All 3 visits with violations in the state's file (which starts November 12, 2021), newest first, with 5 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.

1. February 18, 2026 · Unannounced Full Compliance Review · 1 violation

   • Outdoor Area

     Regulation code 53U · Correct by March 13, 2026 · Correction status: Completed, March 10, 2026 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure all materials and structures on the playground are in good condition and free from hazards. There is a gutter spout that has become detached from the roof line gutter. Repair and send pictures to OCCL.

2. January 3, 2024 · Unannounced Full Compliance Review · 1 violation

   • Personnel Files

     Regulation code 30U · Correct by February 15, 2024 · Correction status: Completed, January 5, 2024 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure Staff #1 has Service Letters in file. Send to OCCL when Complete.

3. Older than 3 years (not counted in the summary above)

4. January 31, 2023 · Unannounced Full Compliance Review · 3 violations

   • General Qualifications

     Regulation code 28U · Correct by February 17, 2023 · Correction status: Completed, February 13, 2023 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure all staff are fingerprinted every five years. Staff #1, and Staff #3 need to be re-fingerprinted. Send receipt to OCCL when complete. Staff #2 needs a copy of their fingerprint receipt in their staff file. Send a copy to OCCL when complete.

   • Personnel Files

     Regulation code 30U · Correct by February 17, 2023 · Correction status: Completed, February 13, 2023 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Personnel Files; Ensure all personnel files are complete. Staff #1 needs to complete OCCL's Health & Safety training Send to OCCL when complete.

   • Administration of Medication

     Regulation code 63U · Correct by February 17, 2023 · Correction status: Completed, February 13, 2023 · How the correction was shown (as published): Document

     Licensing specialist's notes (as published)

     Ensure medication administration records are complete, and mediation is not expired. Child #5's inhaler was expired,, and not in its original box. Send a picture of the inhaler in its original box along with a current signed medication administration record, which is signed monthly by the parent. Send to OCCL when complete.

Complaint investigations

All 3 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.

1. Completed March 18, 2026 · Result: Unsubstantiated

   Type (as published): IA Investigation

   The state's file has no summary for this investigation.

2. Completed November 18, 2025 · Result: No Evidence to Substantiate

   Type (as published): OCCL Standards Complaint

   The state's summary (as published)

   On October 23, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding a concern of not using positive behavior supports resulting in an injury to a child. An investigation was conducted on October 30, 2025. Based on the investigation, there is no evidence to substantiate the complaint based on interviews with staff members and review of video footage. Staff #2 denied using physical touch to assist Child #1 with changing clothes in the bathroom on October 15, 2025. Staff #1 stated they did not observe any instance where Staff #2 could have caused injury to Child #1. Staff #2's account of the incident aligned with Staff #1's recollection of events. Both Staff #1 and Staff #2 reported Child #1 was calm, washed their hands, and joined the class after leaving the bathroom with no visible signs of discomfort or distress. LS #1 reviewed the video footage of the incident and found no indication Staff #2 caused injury during the clothing change. Child #1 was observed leaving the bathroom in a calm manner after getting changed, with no visible signs of distress.

3. Completed March 11, 2025 · Result: Substantiated

   Type (as published): OCCL Standards Complaint

   The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

View the official record

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Sources

• Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
• Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
• Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.

All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.