Find a program / Delaware / New Castle / NCC HEAD START, INC. LAMBSON
Child care center · New Castle, DE
NCC HEAD START, INC. LAMBSON
A licensed child care center in New Castle, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 19 LAMBSON LANE, New Castle, DE 19720
Phone: (302) 655-5070
Ages served: 3 years through 5 years.
Age group: Pre-School
Licensed capacity: 144 children
OCCL license number: 90140
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 1 facility injury. No facility deaths reported. 2025: 1 facility injury. No facility deaths reported. 2022: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 2 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 3 violations cited on these visits
- 1 complaint investigation completed (No Evidence to Substantiate: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 3 visits with violations in the state's file (which starts November 12, 2021), newest first, with 4 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
February 5, 2026 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by March 13, 2026 · Correction status: Completed, March 18, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Staff Files are complete. The following is needed: - Staff #1 needs EC DEEDS Certificate - Staff #2 needs OCCL H/S Training and 2 attempts to obtain Service Letter **ND at time of UFCRV** Staff #3 needs 4 hours of Professional Development training. (will become NC on 3/1/2026)
January 3, 2024 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by February 15, 2024 · Correction status: Completed, January 30, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Staff #1 needs to complete CPR/First Aid. Send certificates when complete. Staff #2 needs Service Letters from previous employers. Send to OCCL when complete.
License Renewal
Regulation code 8U · Correct by February 15, 2024 · Correction status: Completed, January 3, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure renewal application is received sixty days prior to license expiration. This was corrected at the visit when the renewal application was given to the Specialist at the annual visit.
Older than 3 years (not counted in the summary above)
January 5, 2023 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by February 10, 2023 · Correction status: Completed, January 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1-17 need to complete OCCL's Health and Safety course. Send to OCCL when complete.
Complaint investigations
All 3 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed October 31, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed June 8, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 3, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline and concerns about the center's procedure for accepting and handling a complaint from a parent. An investigation was conducted on March 9, 2023. There is no evidence to substantiate the reported allegations because the staff interviewed denied seeing a staff member grab a child's face. The staff stated they have never seen the staff member improperly discipline a child. They also said the staff member was respectful and did not raise her voice when she spoke with the child's parent. Additionally, the administration confirmed they addressed the parent's concerns and offered to move the child to a different classroom.
Completed October 6, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 25, 2022, OCCL and IA received a complaint alleging Staff #1 was sexually abusing Child #1, and that Staff #1 had previous allegations of physical abuse. IA did not accept the complaint for investigation because after contacting the center, the could not identify the child mentioned in the complaint because the center had no record. OCCL accepted the complaint and found no evidence to substantiate the complaint because NCC Head Start never had any affiliation to Child #1, and Child #1's mother was also not in the archived records with any affiliation to NCC Head Start.
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More programs in New Castle · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.