Find a program / Delaware / Milford / SMART START LEARNING CENTER LLC

Child care center · Milford, DE

SMART START LEARNING CENTER LLC

A licensed child care center in Milford, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).

Program details

Program type: Licensed child care center

Address: 350 MILFORD HARRINGTON HWY, Milford, DE 19963

Phone: (302) 265-2027

Ages served: 6 weeks through Kindergarten.

Age group: Infant through School-Age

Licensed capacity: 46 children

OCCL license number: 1494516

Current enforcement action (as published): none listed in the state's file

Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2024: 1 facility injury. No facility deaths reported.

View the official record on Delaware's child care search (search for the program's name).

Inspection history

Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)

  • 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
  • 12 violations cited on these visits
  • 1 complaint investigation completed (Substantiated: 1)

A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.

Visits with violations

All 8 visits with violations in the state's file (which starts November 12, 2021), newest first, with 33 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.

  1. November 18, 2025 · Unannounced Full Compliance Review · 4 violations

    • Personnel Files

      Regulation code 30U · Correct by December 10, 2025 · Correction status: Completed, February 23, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure staff files are completed. Staff #1 needs four reference letters, Staff #2 needs OCCL health and safety training, Staff #3 needs CHU eligibility determine letter.

    • Child Files

      Regulation code 40U · Correct by December 10, 2025 · Correction status: Completed, December 4, 2025 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure child files are completed. Child #4 and Child #7 needs blood lead test result

    • Indoor Space

      Regulation code 49U · Correct by December 10, 2025 · Correction status: Completed, December 4, 2025 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure children's belonging are not touching in the preschool classroom.

    • Outdoor Area

      Regulation code 53U · Correct by December 10, 2025 · Correction status: Completed, December 4, 2025 · How the correction was shown (as published): Document

      The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

  2. October 22, 2025 · Unannounced · 2 violations

    • Sleeping Accommodations and Safe Sleep Environments

      Regulation code 56U · Correct by October 23, 2025 · Correction status: Completed, October 23, 2025 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Toys or objects attached to cribs, pack-and-plays, or playpens are prohibited. Two infants were in their own pack-n-play with a boppy on the railing. One infant also had a blanket on the rail of the pack-n-play. Three one-year-old children were asleep on their cots that were less than 18 inches apart.

    • Feeding of Infants

      Regulation code 72U · Correct by October 23, 2025 · Correction status: Completed, October 23, 2025 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      An infant must be held for bottle-feeding. One infant was in a pack-n-play with a bottle, self-feeding, lying down.

  3. November 13, 2024 · Unannounced Full Compliance Review · 6 violations

    • Ratios, Group Size, and Supervision

      Regulation code 27U · Correct by November 13, 2024 · Correction status: Completed, November 13, 2024 · How the correction was shown (as published): Facility Visit

      The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

    • Personnel Files

      Regulation code 30U · Correct by December 2, 2024 · Correction status: Completed, December 2, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Complete file is needed for three staff members. Staff #1 and Staff #2 needs OCCL health and safety training. Staff #3 needs a DEED certification.

    • Child Files

      Regulation code 40U · Correct by December 2, 2024 · Correction status: Completed, December 2, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Complete file is needed Child #1. Child #1 needs a blood lead test results.

    • Outdoor Area

      Regulation code 53U · Correction status: Completed, December 2, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Repair or replace the gate for the outdoor play area to ensure self latching.

    • Feeding of Infants

      Regulation code 72U · Correct by December 2, 2024 · Correction status: Completed, December 2, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Provide a monthly infant feeding schedule for each infant in care.

    • Lesson Plans

      Regulation code 74U · Correct by December 2, 2024 · Correction status: Completed, December 2, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Provide a weekly opportunities for special activities and social emotional on the lesson plan.

  4. Older than 3 years (not counted in the summary above)

  5. November 6, 2023 · Unannounced Full Compliance Review · 9 violations

    • Positive Behavior Management

      Regulation code 20U · Correct by November 6, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document

      The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

    • Personnel Files

      Regulation code 30U · Correct by November 22, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Complete files are needed for the following staff members: Staff #1 needs annual training hours, professional development plan, OCCL Health and safety training and an adult health appraisal with TB. Staff #2 needs OCCL health and safety training, Staff #3 needs professional development plan, Staff #4 needs annual training hours, Staff #5 needs a complete file.

    • Staff Attendance

      Regulation code 36U · Correct by November 22, 2023 · Correction status: Completed, November 14, 2023 · How the correction was shown (as published): Document

      The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

    • Child Files

      Regulation code 40U · Correct by November 22, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Provide feeding schedule for Child #6

    • Children's Attendance

      Regulation code 43U · Correct by November 22, 2023 · Correction status: Completed, November 14, 2023 · How the correction was shown (as published): Document

      The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

    • Kitchen and Food Preparation

      Regulation code 50U · Correct by November 6, 2023 · Correction status: Completed, November 7, 2023 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      A staff member was observed washing her hands in the basin sink and mop bucket was observed by the hand-washing sink with left over food in the sink. (This was corrected when staff agreed to wash hand in the hand-washing sink and mop backets were placed in the cleaning supply room.

    • Outdoor Area

      Regulation code 53U · Correct by November 22, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure the outdoor fence is self closing. Repair or replace the self closing mechanism.

    • Administration of Medication

      Regulation code 63U · Correct by November 22, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Follow the MAR procedure for all medication, update all MAR documents and return all unused meds.

    • Lesson Plans

      Regulation code 74U · Correct by November 22, 2023 · Correction status: Completed, November 21, 2023 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Add a cooking or healthy habit to all lesson plans for classroom over 24 months. Post all lesson plan in each classroom.

  6. May 23, 2023 · Unannounced · 1 violation

    • Ratios, Group Size, and Supervision

      Regulation code 27U · Correct by May 23, 2023 · Correction status: Completed, May 23, 2023 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Ensure staff-to-child ratios are maintained at all times. An aide was observed alone with six children, ages one through two during nap time. This was corrected when a qualified ECT returned from her lunch break and entered the classroom.

  7. November 2, 2022 · Unannounced Full Compliance Review · 4 violations

    • Personnel Files

      Regulation code 30U · Correct by November 16, 2022 · Correction status: Completed, December 13, 2022 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure staff files are complete. Five staff members need CPR and first aid certification. One staff member needs administration of medication training/certification. Two staff members need a professional development plan. One staff member needs orientation. One staff member needs one reference. One staff member needs employee declaration and drug/alcohol statement. One staff member needs an adult health appraisal with TB results.

    • Child Files

      Regulation code 40U · Correct by November 16, 2022 · Correction status: Completed, December 13, 2022 · How the correction was shown (as published): Document

      The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

    • Outdoor Area

      Regulation code 53U · Correct by November 16, 2022 · Correction status: Completed, November 18, 2022 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure fall zones are protected. Two slides were observed on a grass surface without a fall zone material. Remove the slides or purchase fall zone material.

    • Administration of Medication

      Regulation code 63U · Correct by November 16, 2022 · Correction status: Completed, November 2, 2022 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Ensure medication is stored securely. Three tubes of diaper cream were observed in an unlocked drawer in the bathroom. This was discussed and corrected when the tubes of diaper cream were moved out of the children's reach.

  8. May 18, 2022 · Unannounced Full Compliance Review · 4 violations

    • Personnel Files

      Regulation code 30U · Correct by June 1, 2022 · Correction status: Completed, May 24, 2022 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure staff files are complete. One staff member needs an adult abuse registry check completed. Four staff members need a professional development plan.

    • Child Files

      Regulation code 40U · Correct by June 1, 2022 · Correction status: Completed, June 11, 2022 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure child files are complete. Two children need a health appraisal, immunization record, and blood lead test results. One child needs transportation permission. One child needs blood lead test results.

    • Sleeping Accommodations and Safe Sleep Environments

      Regulation code 56U · Correct by June 1, 2022 · Correction status: Completed, May 24, 2022 · How the correction was shown (as published): Document

      The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

    • Lesson Plans

      Regulation code 74U · Correct by June 1, 2022 · Correction status: Completed, May 24, 2022 · How the correction was shown (as published): Document

      The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).

  9. March 9, 2022 · Unannounced · 3 violations

    • Personnel Files

      Regulation code 30U · Correct by March 23, 2022 · Correction status: Completed, March 31, 2022 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure staff files are complete. Three staff need service letters. One staff needs one reference letter. One staff need an adult health appraisal. One staff needs orientation.

    • Child Files

      Regulation code 40U · Correct by March 23, 2022 · Correction status: Completed, March 31, 2022 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure child files are complete. Three children need a health appraisal. Two children need immunization records. Three children need blood lead test results.

    • Administration of Medication

      Regulation code 63U · Correct by March 23, 2022 · Correction status: Completed, March 31, 2022 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure Medication Administration Records are completed prior to administering or applying medication to a child. Four children need a completed MAR for diaper cream and petroleum jelly.

Complaint investigations

All 3 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.

  1. Completed November 21, 2025 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

  2. Older than 3 years (not counted in the summary above)

  3. Completed September 12, 2023 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

  4. Completed June 2, 2023 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

View the official record

Is this your program?

Claiming is free. We'll fix any mistakes we made and send you a badge for your website that links to this listing. Claiming does not change the state's inspection record; to correct it, contact the Office of Child Care Licensing. Claim this program

More programs in Milford · Delaware child care rules

Sources

All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with the Office of Child Care Licensing and the program before you enroll a child. Report a problem with this page.