Find a program / Delaware / Milford / FIRST STEPS PRESCHOOL - MILFORD, LLC
Child care center · Milford, DE
FIRST STEPS PRESCHOOL - MILFORD, LLC
A licensed child care center in Milford, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 104 MCCOY STREET, Milford, DE 19963
Phone: (302) 424-4470
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 63 children
OCCL license number: 973652
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2023: 2 facility injuries. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 3 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 15 violations cited on these visits
- 1 complaint investigation completed (No Evidence to Substantiate: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 6 visits with violations in the state's file (which starts November 12, 2021), newest first, with 27 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
August 6, 2026 · Unannounced Full Compliance Review · 8 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by August 21, 2026 · Correction status: Completed, August 6, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Based on daily attendance the infant classroom was out of ratio. Ensure the infant classroom maintain correct staff to child ratios at all times.
Personnel Files
Regulation code 30U · Correct by August 21, 2026 · Correction status: Completed, September 28, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete.
Child Files
Regulation code 40U · Correct by August 21, 2026 · Correction status: Completed, September 18, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children files are complete.
Hazardous Materials
Regulation code 45U · Correct by August 21, 2026 · Correction status: Completed, September 18, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Label the cleaner bottle in the one year old classroom.
Kitchen and Food Preparation
Regulation code 50U · Correct by August 21, 2026 · Correction status: Completed, September 18, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Label the contents and date of expiration for bulk snack items in containers.
Outdoor Area
Regulation code 53U · Correct by August 21, 2026 · Correction status: Completed · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replace or repair the gates on the playground to ensure they are self- closing. Replace or repair the beach fencing on the playground, slats are broken exposing sharp edges around the fence. Children were observed playing on a splash pad in the parking lot. Children are only permitted to play in licensed space, refrain from using the parking lot.
Pools and Swimming
Regulation code 54U · Correct by August 21, 2026 · Correction status: Completed, August 6, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Refrain from using the splash pad that holds water.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by August 21, 2026 · Correction status: Completed, August 6, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all cribs are set to the lowest setting.
August 4, 2025 · Unannounced Full Compliance Review · 5 violations
Personnel Files
Regulation code 30U · Correct by August 8, 2025 · Correction status: Completed, August 28, 2025 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Staff Attendance
Regulation code 36U · Correct by August 18, 2025 · Correction status: Completed, August 19, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff members must sign in/out of their classrooms with exact hours of arrival/departure. Send one weeks attendance for each classroom.
Child Files
Regulation code 40U · Correct by August 18, 2025 · Correction status: Completed, August 25, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child files must be complete Child # 2, #5 and #6 need health appraisals Child #7 needs days and hours to attend
Administration of Medication
Regulation code 63U · Correct by August 18, 2025 · Correction status: Completed, August 5, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
One child in the one year old classroom needs an MAR for sunscreen
Feeding of Infants
Regulation code 72U · Correct by August 18, 2025 · Correction status: Completed, August 5, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
An infant feeding schedule is needed for one infant
August 7, 2024 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by August 15, 2024 · Correction status: Completed, September 23, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs OCCL seven hour health and safety training. Forward certificate to OCCL.
Outdoor Area
Regulation code 53U · Correct by August 15, 2024 · Correction status: Completed, August 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the gates are self-closing and self latching. Repair the gate in the toddler play yard
Older than 3 years (not counted in the summary above)
August 7, 2023 · Unannounced Full Compliance Review · 3 violations
Personnel Files
Regulation code 30U · Correct by September 11, 2023 · Correction status: Completed, October 24, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff files must be complete. Staff #3 needs CPR/1st aid, a health appraisal with TB, a service letter, medication certification and one additional reference. Staff #6 needs a service letter Staff #10 needs a service letter
Child Files
Regulation code 40U · Correct by September 11, 2023 · Correction status: Completed, November 7, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child files must be complete Child #3 needs blood lead test results Child #6 needs a health appraisal
Emergency Planning
Regulation code 66U · Correct by September 11, 2023 · Correction status: Completed, August 7, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Evacuation routes must be posted in each classroom. This was corrected at the visit when the evacuation route was posted.
November 16, 2022 · Complaint Visit · 1 violation
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by November 16, 2022 · Correction status: Completed, November 16, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
There were 13 one and two year old's napping together. Maximum capacity is 12. This was corrected when one two year old was moved to nap with the three year old's.
August 1, 2022 · Unannounced Full Compliance Review · 8 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by September 13, 2022 · Correction status: Completed, August 25, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff-to-child ratios are maintained. School age classroom was observed with 17 children and one staff member. Ensure supervision for each classroom. Three children were observed walking out of the classroom unsupervised.
General Qualifications
Regulation code 28U · Correct by September 13, 2022 · Correction status: Completed, August 1, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Staff must be fingerprinted before their start date/start of employment.
Personnel Files
Regulation code 30U · Correct by September 13, 2022 · Correction status: Completed, August 23, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff files must be complete Staff #7 needs a job description, a health appraisal w/TB, two additional references or a service letter Staff #9 needs proof of eligibiloity, TB results and release of employment/service letter
Staff Attendance
Regulation code 36U · Correct by September 13, 2022 · Correction status: Completed, August 15, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff must be signed into the areas w/exact hours worked and correct classroom assignment.
Child Files
Regulation code 40U · Correct by September 13, 2022 · Correction status: Completed, September 26, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child files must be complete Child # 3,5,7 and 9 need proof of blood lead test Child#4 needs a health appraisal and immunization shot records Child #12 needs documentation of date of enrollment Medication permission is need for each child enrolled Center has sunscreen, lip balm, asthma pumps and epi pens. Obtain medication permission
Children's Attendance
Regulation code 43U · Correct by September 13, 2022 · Correction status: Completed, August 15, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Exact hours of arrival and departure is required for each child when not with assigned class. Two school agers were not signed into their assigned classroom.
Outdoor Area
Regulation code 53U · Correct by September 13, 2022 · Correction status: Completed, October 19, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Fencing does not meet OCCL requirements. Ensure the gates are self closing
Emergency Planning
Regulation code 66U · Correct by September 13, 2022 · Correction status: Completed, August 23, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure monthly evacuation and fire prevention is carried out and documented.
Complaint investigations
All 3 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed May 22, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed June 27, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on May 23, 2023, regarding improper discipline. An investigation was conducted on May 25, 2023. There is no evidence to substantiate the complaint because all staff interviewed denied yelling at or observing any staff yelling at the children.
Completed December 5, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
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More programs in Milford · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.