Find a program / Delaware / Middletown / GREAT NEW BEGINNINGS OF MIDDLETOWN, INC.
Child care center · Middletown, DE
GREAT NEW BEGINNINGS OF MIDDLETOWN, INC.
A licensed child care center in Middletown, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 210 CLEAVER FARMS RD, Middletown, DE 19709
Phone: (302) 378-5555
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 218 children
OCCL license number: 1434191
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 7 facility injuries. No facility deaths reported. 2025: 3 facility injuries. No facility deaths reported. 2024: 2 facility injuries. No facility deaths reported. 2023: 2 facility injuries. No facility deaths reported. 2022: 3 facility injuries. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 0 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 0 violations cited on these visits
- 4 complaint investigations completed (No Evidence to Substantiate: 3; Substantiated: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
The 1 visit with violations in the state's file (which starts November 12, 2021), newest first, with 1 violation in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
Older than 3 years (not counted in the summary above)
March 8, 2022 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by April 15, 2022 · Correction status: Completed, March 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Administration of medication is needed for Staff #3. CPR/First aid is needed for Staff #3.
Complaint investigations
All 8 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed November 17, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received complaints on October 29, 2025, and October 30, 2025, regarding failure to provide an injury report and notification to a parent, failing to notify OCCL of an injury requiring medical care, and keeping an infant in confining equipment for more than 30 minutes while awake. A self-report was received by OCCL from the facility on October 29, 2025, regarding these concerns. An investigation was conducted on November 7, 2025. There is no evidence to substantiate this complaint. Based on information received through a self-report and staff interviews, the timeframe in which the children were in their cribs confirms the children were both awake and asleep during this time period. Based on staff interviews, administration statements, and documentation, there is no evidence to substantiate this complaint for failing to provide notification and a written injury report to the parent as the administrators notified Person #1 who is authorized by Parent #1 to receive injury information. OCCL was not notified due to the child care center being unaware Child #2 received medical care.
Completed January 28, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
OCCL's investigation of regulatory non-compliance began after clearance from other agencies was received. The Office of Child Care Licensing received a complaint on December 18, 2024, regarding allegations of improper discipline. An investigation was conducted on December 19, 2024. Based on interviews and administration statements, this complaint is substantiated for improper discipline. Administrative staff stated upon review of video footage a determination was made to terminate employment for Staff #1 due to their interactions with Child #1.
Completed May 23, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on April 17, 2024, regarding lack of supervision. An unannounced visit was conducted on April 22, 2024. There is no evidence to substantiate this complaint regarding lack of supervision. Interviews with the administrator and staff showed staff members are able to supervise the classroom and assist with bathroom needs and are given assistance from Staff #3 or administration when requested. The staff members explained where they position themselves to change diapers while observing children at play.
Completed November 20, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on October 26, 2023, regarding concerns about lack of supervision, ratios, and not following parent handbook policies. An investigation was conducted on October 30, 2023. There is no evidence to substantiate this complaint for concerns about lack of supervision based on video footage observed and interviews conducted. Staff members present on the playground responded to Child #1's behavior and intervened. There is no evidence to substantiate this complaint for improper staff-to-child ratios based on interviews conducted and review of attendance records. All classrooms were within proper staff-to-child ratio during the visit. There is no evidence to substantiate this complaint for not following parent handbook policies based on interviews conducted and documentation viewed for Child #1. The facility's policy for termination states a child enrollment may be terminated if they create a risk of harm to other children or staff. Child #1 was observed to be physically aggressive with other children, and multiple previous incidents were documented.
Older than 3 years (not counted in the summary above)
Completed August 26, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed June 27, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On June 16, 2022, OCCL received a complaint regarding allegations of improper discipline. An investigation was conducted on June 14, 2022. There is no evidence to substantiate improper discipline because all staff members interviewed stated no staff have hit or pinched the child and can easily calm her down and redirect the child.
Completed February 2, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On January 20, 2022, OCCL received a complaint regarding failing to follow COVID-19 protocols as required by the governor's State of Emergency, staff not following handwashing requirements, and unqualified staff working with children. An investigation was conducted on January 25, 2022. There is no evidence to substantiate failing to follow COVID-19 protocols because the administrators and three staff who were interviewed stated the staff all wear masks while in the center and all staff were observed wearing masks. There is no evidence to substantiate staff failing to wash hands after diaper changing because staff stated proper handwashing and proper diaper-changing procedures were being used. There is no evidence to substantiate unqualified staff working with children because each classroom had at least two qualified staff at the time of the visit and the specialist checked DEEDS to verify all staff were qualified or had applied to DEEDS.
Completion date not published · Result: not published
Type (as published): IA Investigation
The state's file has no summary for this investigation.
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More programs in Middletown · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.