Find a program / Delaware / Magnolia / S & S PLAYFUL PALACE
Child care center · Magnolia, DE
S & S PLAYFUL PALACE
A licensed child care center in Magnolia, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 56 W. BIRDIE LANE, Magnolia, DE 19962
Phone: (302) 535-8343
Ages served: 6 weeks through 5 years.
Age group: Infant through Pre-School
Licensed capacity: 17 children
OCCL license number: 1661621
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 6 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 23 violations cited on these visits
- 1 complaint investigation completed (Substantiated: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 6 visits with violations in the state's file (which starts November 12, 2021), newest first, with 23 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
August 17, 2026 · Unannounced Full Compliance Review · 6 violations
Personnel Files
Regulation code 30U · Correct by September 10, 2026 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure staff files are complete. Two staff need CPR. Three staff need First Aid training. Four staff need PD Plans. Two staff need annual review of safe sleep. Two staff need annual review of abuse and neglect. One staff needs orientation, One staff needs OCCL's Health and Safety training. One staff needs administration of medication training. One staff needs application or resume. Two staff need job descriptions. Three staff need reference letters. Three staff need employee declarations and drug/alcohol statements. Two staff need letter of eligibility. Two staff need adult abuse registry check. Two staff need release of employment. Three staff need service letters.
Parents Right to Know
Regulation code 38U · Correct by September 10, 2026 · Correction status: Completed, September 1, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Parents Right to Know log is completed for new and touring families.
Child Files
Regulation code 40U · Correct by September 10, 2026 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure child files are complete. Six children need health appraisals. Six children need immunizations. Three children need blood lead screening results. Seven children need Parents Right to Know signed. Four children need screen time permissions. Three children need MARs. Two children need updated infant feeding logs. Eleven children need development plans.
Outdoor Area
Regulation code 53U · Correct by September 10, 2026 · Correction status: Completed, August 31, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure outdoor area has shade. Ensure gates are self- closing.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by September 10, 2026 · Correction status: Completed, September 22, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure cribs are at their lowest setting. Ensure cots and cribs are labeled. Ensure bedding is stored separately and does not touch.
Lesson Plans
Regulation code 74U · Correct by September 10, 2026 · Correction status: Completed, September 2, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are posted or available for viewing.
May 7, 2026 · Unannounced · 2 violations
Staff Attendance
Regulation code 36U · Correct by May 7, 2026 · Correction status: Completed, May 7, 2026 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Children's Attendance
Regulation code 43U · Correct by May 7, 2026 · Correction status: Completed · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure that the exact arrival of children is documented. Both classrooms were missing one child on the attendance roster.
May 5, 2026 · Unannounced · 2 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by May 5, 2026 · Correction status: Completed, May 5, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure ratios and supervision are followed at all times. When the LS entered the facility, the staff was lying on a pillow chair with a blanket over her while the seven children napped. The second staff member was not in the classroom. The infant classroom had five children, ages 1 to 12 months, with one staff member qualified as an administrator. The owner stated she left the facility to get a phone charger. It was also disclosed that when children in the toddler room or staff need to use the restroom, one unqualified staff member is left with the children in the classroom or takes them to the restroom.
Staff Attendance
Regulation code 36U · Correct by May 5, 2026 · Correction status: Completed, May 5, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure exact arrival and departure are documented on the attendance record. When the LS arrived, one staff member was entering the classroom from outside. The staff member was at the outdoor play area; this departure and arrival was not documented on the staff attendance. The owner/staff member was not in the facility when LS arrived and then entered two minutes later. The departures and arrivals of the owner/staff member were not documented.
April 27, 2026 · Unannounced · 3 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by April 27, 2026 · Correction status: Completed, April 27, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure proper staff to child ratio is maintained at all times. Specialist noted there was one staff with five children, the youngest was an infant.
Transportation
Regulation code 67U · Correct by May 8, 2026 · Correction status: Completed, April 27, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure van has proper safety restraints for the children being transported. Ensure vehicle used for transportation has a travel first aid kit and fire extinguisher.
Field Trips and Program Outings
Regulation code 68U · Correct by April 27, 2026 · Correction status: Completed, April 27, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure there are at least two staff present during outings off the premises. Staff stated only one staff was with 6 children at the park. This was discussed with staff and corrected when they agreed to comply in the future.
February 9, 2026 · Unannounced Full Compliance Review · 5 violations
Personnel Files
Regulation code 30U · Correct by March 13, 2026 · Correction status: Completed, February 17, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. One staff needs OCCL's health and safety training and an adult health appraisal on file.
Child Files
Regulation code 40U · Correct by March 13, 2026 · Correction status: Completed, March 2, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Five children need development screenings. Three children need day of attending. One child needs hours of attending. One child needs health appraisal with blood lead screening. One child needs Parents Right to Know on file.
Hazardous Materials
Regulation code 45U · Correct by February 13, 2026 · Correction status: Completed, March 2, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all sinks supply hot and cold water. Bathroom sink had only cold water. Ensure the use of candles, incense or air fresheners are prohibited. Specialist noted the use of air freshener in the bathroom. This was corrected when air freshener was removed.
Emergency Planning
Regulation code 66U · Correct by March 13, 2026 · Correction status: Completed, March 3, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure fire drills and fire prevention inspections are conducted monthly.
Lesson Plans
Regulation code 74U · Correct by March 13, 2026 · Correction status: Completed, February 25, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans include physical, social emotional, language/literacy and cognitive activities. Ages 2+ should also have opportunities for healthy habits/food, science, music and sensory activities.
December 2, 2025 · 60-Day Visit · 5 violations
Personnel Files
Regulation code 30U · Correct by December 31, 2025 · Correction status: Completed, February 17, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. One staff needs OCCL's health and safety training, job description, letter of eligibility and health appraisal.
Staff Attendance
Regulation code 36U · Correct by December 15, 2025 · Correction status: Completed, December 15, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the exact arrival and departure times of staff are documented in each classroom worked.
Child Files
Regulation code 40U · Correct by December 31, 2025 · Correction status: Completed, February 9, 2026 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Children's Attendance
Regulation code 43U · Correct by December 15, 2025 · Correction status: Completed, December 15, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the exact arrival and departure time of the children is documented daily in each classroom.
Emergency Planning
Regulation code 66U · Correct by December 31, 2025 · Correction status: Completed, January 22, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure fire drills and fire prevention inspections are conducted monthly.
Complaint investigations
The 1 complaint investigation in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed May 20, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on April 14, 2026, regarding lack of supervision and improper staff-to-child ratio. An investigation was conducted on April 20, 2026. This complaint is substantiated for lack of supervision because Owner #1 stated on April 13, 2026, there was one staff alone in the building with 12 children, the youngest being an infant. This complaint is substantiated for improper staff-to-child ratio because on April 20, 2026, in the infant room, there was one staff with seven children, the youngest being an infant. Additional concerns noted were the center does not have enough staff to fulfill required duties and staff were not documenting the exact arrival and departure times of children and staff into each classroom.
Is this your program?
Claiming is free. We'll fix any mistakes we made and send you a badge for your website that links to this listing. Claiming does not change the state's inspection record; to correct it, contact the Office of Child Care Licensing. Claim this program
More programs in Magnolia · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.