Find a program / Delaware / Hockessin / ENCHANTED MINDS CHILD CARE CENTER

Child care center · Hockessin, DE

ENCHANTED MINDS CHILD CARE CENTER

A licensed child care center in Hockessin, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).

Program details

Program type: Licensed child care center

Address: 728 YORKLYN ROAD, Hockessin, DE 19707

Phone: (302) 802-5663

Ages served: 6 weeks through 12 years.

Age group: Infant through School-Age

Licensed capacity: 44 children

OCCL license number: 1564975

Current enforcement action (as published): none listed in the state's file

Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2024: 1 facility injury. No facility deaths reported.

View the official record on Delaware's child care search (search for the program's name).

Inspection history

Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)

  • 4 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
  • 23 violations cited on these visits
  • 12 complaint investigations completed (No Evidence to Substantiate: 6; Substantiated: 4; No Evidence to Substantiate with Concern: 2)

A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.

Visits with violations

All 4 visits with violations in the state's file (which starts November 12, 2021), newest first, with 23 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.

  1. January 7, 2026 · Unannounced Full Compliance Review · 6 violations

    • Personnel Files

      Regulation code 30U · Correct by February 6, 2026 · Correction status: Completed, January 30, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure staff files are complete. Professional development plan for Staff #2. Goal on professional development plan for Staff #3. Orientation, OCCL Health and Safety training, reference letters, health appraisal w/TB test, and service letter for Staff #5. References and service letter for Staff #2. Health appraisal w/TB test for Staff #2 and #3. CPR/FA for Staff #5. Send to OCCL.

    • Child Health Appraisal

      Regulation code 41U · Correct by February 6, 2026 · Correction status: Completed, January 30, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure child files are complete. Child #3 needs health appraisal with immunizations and blood lead screening. Child #10 needs a blood lead screening. Send to OCCL.

    • Indoor Space

      Regulation code 49U · Correct by February 6, 2026 · Correction status: Completed, January 12, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure all trash cans are covered. Send a picture of all trashcans to OCCL.

    • Outdoor Area

      Regulation code 53U · Correct by February 6, 2026 · Correction status: Completed, January 29, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure railing is repaired. Send a picture to OCCL.

    • First Aid Kits

      Regulation code 65U · Correct by February 6, 2026 · Correction status: Completed, January 12, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure first aid kit has tweezers. Send a picture

    • Transportation

      Regulation code 67U · Correct by February 6, 2026 · Correction status: Completed, January 12, 2026 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure travel kit is complete. Includes a full first aid kit, water, liquid soap, emergency numbers, poison control number. Send a picture.

  2. January 16, 2025 · Unannounced Full Compliance Review · 2 violations

    • Personnel Files

      Regulation code 30U · Correct by February 14, 2025 · Correction status: Completed, January 19, 2025 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure staff files are complete. Staff #1 needs orientation and four reference letters. Send to OCCL.

    • Child Files

      Regulation code 40U · Correct by February 14, 2025 · Correction status: Completed, January 21, 2025 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure child files are complete. Health appraisal needed for Child #1, 2, 3, and 8. Developmental plans needed for Child #5, 7, and 9. Send to OCCL.

  3. July 19, 2024 · Unannounced Full Compliance Review · 6 violations

    • Personnel Files

      Regulation code 30U · Correct by August 16, 2024 · Correction status: Completed, August 19, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure staff files are complete. Professional development plan is needed for Staff #1, 2, 3, 5, 6, and 8. One reference needed for Staff #6. 2 references and one service letter or 4 references needed for Staff #1. Health appraisal needed for Staff #2. Release of employment needed for Staff #2.

    • Documenting Children's Progress

      Regulation code 42U · Correct by August 16, 2024 · Correction status: Completed, August 8, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure infants and toddlers have a developmental plan within 45 days of enrollment. Send plans/checklists for Child #4, 8, and 9.

    • Indoor Space

      Regulation code 49U · Correct by August 16, 2024 · Correction status: Completed, August 8, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure trash cans are covered. Pre-K and school age classrooms need trash cans with lids. Send picture to OCCL.

    • Outdoor Area

      Regulation code 53U · Correct by August 16, 2024 · Correction status: Completed, August 12, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure outdoor area is free of hazards. Fence needs mended- attach links to rail. Trash and hazards near sandbox need to be removed. Send picture of repairs to OCCL.

    • Equipment

      Regulation code 57U · Correct by August 16, 2024 · Correction status: Completed, August 8, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure there is a sufficient amount off equipment for children - in good condition. Provide a sufficient amount of developmentally appropriate equipment, in good condition, for children in the 2-year-old classroom. Send a picture to OCCL..

    • Feeding of Infants

      Regulation code 72U · Correct by August 16, 2024 · Correction status: Completed, August 14, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure all infants have a written feeding schedule, updated monthly. Ensure all infant bottles are labeled. Send documents and pictures to OCCL.

  4. May 8, 2024 · 60-Day Visit · 9 violations

    • General Qualifications

      Regulation code 28U · Correct by June 7, 2024 · Correction status: Completed, September 3, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure all staff members and volunteers are fingerprinted and determined eligible. Send eligibility letters to OCCL for Staff #6, 7 and 8

    • Personnel Files

      Regulation code 30U · Correct by June 7, 2024 · Correction status: Completed, July 25, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure that all staff files are complete. Annual Review of Infant Safe Sleep for Staff # 2, 4, 5, 6. Annual Review of Abuse and Neglect for Staff # 4. Orientation for Staff #2, and 5. 7 hour OCCL Health and Safety training for Staff # 3 and 5. Job Description is needed for Staff 4 and 5. Release of Employment and Service Letters needed for Staff # 3, 4, 5, 6. Reference Letters needed for Staff #3, 4, 5, 6. Adult Abuse Registry Check for Staff #3, 4, 6. Health Appraisal with TB Screener need for Staff #4. Full Files are needed for Staff #7 and 8. CPR/First Aid needed for Staff # 1, 2, 3, 4, 5, and 8.

    • Staff Attendance

      Regulation code 36U · Correct by June 7, 2024 · Correction status: Completed, May 8, 2024 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Ensure that all staff are signing in and out of the appropriate classrooms throughout the day. This was corrected at the visit.

    • Parents Right to Know

      Regulation code 38U · Correct by June 7, 2024 · Correction status: Completed, May 8, 2024 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Ensure that all perspective new families/center tours complete the Parent's Right to Know log. Corrected at visit.

    • Child Files

      Regulation code 40U · Correct by June 7, 2024 · Correction status: Completed, July 18, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure that al children's files are completed. Ensure that Child 2, 3, 4, 5, 7 have dates of enrollment/hours and days attending. This was completed at the visit. Emergency Transportation waiver for Child 6. Infant Feeding Schedules completed and updated for Child 1 and 3. Blood Lead Screening for Child 19.

    • Hazardous Materials

      Regulation code 45U · Correct by June 7, 2024 · Correction status: Completed, May 8, 2024 · How the correction was shown (as published): Facility Visit

      Licensing specialist's notes (as published)

      Ensure that all bleach/water and soap/water bottles are properly labeled and available in all rooms upon center opening for the day.

    • Kitchen and Food Preparation

      Regulation code 50U · Correct by June 7, 2024 · Correction status: Completed, May 30, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      The refrigerator and freezer in the kitchen space needs to be cleaned and thermometers placed in each one. The current thermometer is not operational.

    • Emergency Planning

      Regulation code 66U · Correct by June 7, 2024 · Correction status: Completed, July 16, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure that there is emergency food on hand for 48 hours to reflect the centers current enrollment.

    • Feeding of Infants

      Regulation code 72U · Correct by June 7, 2024 · Correction status: Completed, June 12, 2024 · How the correction was shown (as published): Document

      Licensing specialist's notes (as published)

      Ensure that infant feeding schedules are completed and updated monthly for children under 1 year of age

Complaint investigations

All 12 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.

  1. Completed September 9, 2026 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On August 11, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding inappropriate behavior support, excessive screen time, and not understanding or having respect for a child's family by speaking to a child about matters related to child care payment. An investigation started on August 17, 2026, and was completed on August 19, 2026. Based on staff interviews, there is no evidence to substantiate this complaint. All staff members interviewed denied a staff member having taken a toy away from a child that belonged to them, all staff members stated children do not participate in excessive screen time, and all staff members stated a phone was only provided for a child to use at the center while others used personal devices. All staff members stated this device did not leave the center and was not bought for Child #2 specifically. Staff members also stated they never spoke about family payment issues with children.

  2. Completed August 12, 2026 · Result: No Evidence to Substantiate with Concern

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On July 14, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding failing to notify a parent of a child injury and failing to provide an injury report, transportation requirements, unqualified staff working alone with children, staff using alcohol or a drug that could adversely affect job functions, or having illegal drugs, substances, or a non-prescribed controlled substance in the workplace, and indoor space safety requirements. An investigation began on July 21, 2026, and concluded on July 22, 2026. According to staff interviews, documentation reviewed, and observations, there is no evidence to substantiate this complaint for failing to notify a parent of a child injury and failing to provide an injury report, transportation requirements, unqualified staff working alone with children, staff using alcohol, or indoor safety requirements. All staff denied a child being bitten at the center, transporting more children than allowed in an approved van, unqualified staff members working alone with children, staff using alcohol, or drawers containing hazards being unlocked and available to children. After a review of attendance records provided, there were no unqualified staff members documented as being alone with children.

  3. Completed February 26, 2026 · Result: No Evidence to Substantiate

    Type (as published): IA Investigation

    The state's file has no summary for this investigation.

  4. Completed February 12, 2026 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    OCCL's investigation of regulatory non-compliance began after clearance from other agencies was received. On November 18, 2025, the Office of Child Care Licensing (OCCL) received two complaints regarding failing to use appropriate behavior supports and lack of supervision. An investigation began on November 14, 2025, and concluded on February 3, 2026. After carefully reviewing information available to OCCL from other agencies and information received from center administration, there is no evidence to substantiate this complaint for failing to use appropriate behavior support or lack of supervision.

  5. Completed January 28, 2026 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).

  6. Completed January 2, 2026 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On November 25, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding not following policies for responding to parent complaints, not following the written children's behavior supports statement, and not consulting with a child's parent or guardian and professionals, if necessary, to design effective positive behavioral supports. An investigation was conducted on December 4, 2025. Based on staff interviews and documentation received, there is no evidence to substantiate this complaint for not following their policies for responding to parent complaints, not following their written children's behavior supports statement, and not consulting with a child's parent and professionals, if necessary, to design effective positive behavioral supports. Staff stated messages from parents are responded to promptly and there is documentation supporting this. All staff interviewed denied sending Child #1 home due to behavior concerns and stated they follow their positive behavior supports statement.

  7. Completed August 12, 2025 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    Between July 22, 2025, and July 24, 2025, the Office of Child Care Licensing (OCCL) received multiple complaints regarding improper discipline, infant safe sleep violations, safety of infant cribs, not following infant feeding schedules, a staff member arriving to work intoxicated, staff cursing in front of and at children, children going outside when it is over 90 degrees, and the center not cleaning properly. An investigation was conducted on July 28, 2025. According to staff interviews, observations and documentation received, there is no evidence to substantiate any of the allegations. All staff denied using improper discipline with children, cursing in front of or at children, any staff member arriving to work intoxicated, not using safe sleep practices, and children going outside when it is over 90 degrees outside. According to documentation and staff interviews, infant feeding statements were followed within DELACARE Regulations as documentation from a doctor was not received to approve the requests listed in the feeding statement. According to staff interviews, cleaning routines are done in accordance with DELACARE Regulations. According to observations made during the visit, the infant cribs were all in safe condition.

  8. Completed December 19, 2024 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On November 21, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding providing unauthorized transportation, not using respectful communication with parents due to not notifying parents a child did not follow their planned transportation method, and not making reasonable accommodations to comply with provisions in an Individualized Education Plan (IEP) to adapt other practices for a child who has a special need or disability. An investigation began on November 27, 2024, and concluded on December 13, 2024. This complaint is substantiated for providing unauthorized transportation based on staff interviews. All staff stated Staff #1 drove Child #1 to school when the center has not been approved by OCCL to provide transportation. There is no evidence to substantiate this complaint for not using respectful communication with parents because according to staff interviews and documentation received, staff did not use disrespectful communication with parents, though staff did not notify parents Child #1 did not ride the bus. There is no evidence to substantiate this complaint for not making reasonable accommodations to comply with provisions in an IEP to adapt other practices because according to staff interviews and a file review, Child #1 does not have an IEP on file.

  9. Completed December 19, 2024 · Result: No Evidence to Substantiate

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On November 14, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding failure to report suspected child abuse or neglect that occurs while a child is in or out of the center's care, and not having a supply of clean diapers and extra clothing available for children even if a parent or guardian does not provide them when required. An investigation was begun on November 14, 2024, and concluded on November 27, 2024. There is no evidence to substantiate this complaint for failure to report suspected child abuse or neglect as it was verified Staff #1 notified the Child Abuse and Neglect Report Line on November 14, 2024. There is no evidence to substantiate this complaint for not having a supply of clean diapers and extra clothing available because according to staff interviews and facility observations, the center has extra clothes and diapers for a variety of age groups at the center.

  10. Completed October 1, 2024 · Result: No Evidence to Substantiate with Concern

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On July 29, 2024, The Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation was begun on August 6, 2024, and concluded on September 3, 2024. There is no evidence to substantiate this complaint for improper discipline because although two staff members stated an incident occurred, there were inconsistencies regarding the circumstances while staff were recounting the incident. An additional concern noted at the visit was two staff members failed to notify the Child Abuse and Neglect Report Line immediately when it was suspected that child abuse might have occurred at the center.

  11. Completed October 1, 2024 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On July 23, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline and additional concerns regarding incorrect staff-to-child ratios, the administrator not fulfilling job responsibilities, incorrect portion sizes for food and drinks, and not having a menu posted or changes to the menu communicated to parents. An investigation was conducted on August 28, 2024. This complaint is substantiated for improper staff-to-child ratios because according to documentation received, a staff member was alone with five infants for almost seven hours. There is no evidence to substantiate this complaint for improper discipline because according to staff interviews, all staff denied current staff members are using or have used improper discipline with children in the center, including their own. There is no evidence to substantiate this complaint for the administrator not performing duties as required because according to staff interviews and documentation received, administrators at the center are performing duties as required. There is no evidence to substantiate this complaint for improper portion sizes for food and drink because according to staff interviews and observations, children receive the proper portion sizes for food and drinks. There is no evidence to substantiate not having a menu posted or changes communicated to parents because according to staff interviews and documentation received, a menu was posted at the center and all staff stated parents are notified of changes to the menu. An additional concern noted at the visit was inaccurate staff and child attendance records because documentation received did not show children or staff signed out of classrooms accurately and children were signed into multiple tracking sheets at the same time. Another concern noted at the visit was a staff member working before being determined eligible. There was a staff member at the time of the visit who had not been fingerprinted and determine d at least provisionally eligible and on another date, according to documentation received, a staff member was alone with a group of children with only provisional eligibility. An additional concern noted was, based documentation reviewed, there were staff members who had not received the appropriate DEEDS Early Learning qualifications certificate enabling them to be alone with children, but attendance records submitted revealed they are left alone with children on multiple occasions.

  12. Completed October 1, 2024 · Result: Substantiated

    Type (as published): OCCL Standards Complaint

    The state's summary (as published)

    On July 22, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, administrator not being present the required hours and functioning in that role, screen time, mixed ages of children combined outside of hours permitted, and staff not reporting a child injury. This complaint is substantiated for staff not reporting a child injury because according to staff interviews and documentation received, the parent was not informed of a serious or potentially serious injury immediately after the injury occurred. There is no evidence to substantiate mixed ages of children are combined outside of hours permitted because according to staff interviews, they only combine for 90 minutes in the morning and combine in the afternoon only when there are less than twelve children total in the center. There is no evidence to substantiate this complaint for lack of supervision because based on staff interviews, there was a staff member in the lobby with the child when they opened the door for a parent, and it was immediately corrected. There is no evidence to substantiate this complaint for the administrator not being present the required hours and functioning in that role because based on staff interviews and documentation received, an administrator is working at least fifty percent of operating hours, and they function in that role. There is no evidence to substantiate excessive use of screen time because based on staff interviews, screen time is only used less than one hour a day.

View the official record

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Sources

All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with the Office of Child Care Licensing and the program before you enroll a child. Report a problem with this page.