Find a program / Delaware / Dover / KIND KIDS EARLY LEARNING CENTER
Child care center · Dover, DE
KIND KIDS EARLY LEARNING CENTER
A licensed child care center in Dover, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 725 WALKER RD, Dover, DE 19904
Phone: (302) 608-5796
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 70 children
OCCL license number: 1493740
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 4 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 17 violations cited on these visits
- 11 complaint investigations completed (No Evidence to Substantiate: 8; Substantiated: 2; No Evidence to Substantiate with Concern: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 11 visits with violations in the state's file (which starts November 12, 2021), newest first, with 44 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
May 7, 2026 · Unannounced Full Compliance Review · 6 violations
Child Files
Regulation code 40U · Correct by May 21, 2026 · Correction status: Completed, May 11, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. One child needs a health appraisal and immunization record. One child needs screen time permission.
Indoor Space
Regulation code 49U · Correct by May 21, 2026 · Correction status: Completed, May 8, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure walls are cleanable and in good repair. Repair the wall in the two's bathroom.
Outdoor Area
Regulation code 53U · Correct by May 21, 2026 · Correction status: Completed, May 11, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the gate to the outdoor play area is self-closing and self-latching. The gate was observed not self-closing and not self-latching. Ensure the outdoor play area is hazard free. Repair the broken vent cover located on the building wall. Cover the concrete blocks under the slide and steps to the large play structure. Re-secure the anchoring spikes of the plastic barrier. Multiple anchoring spikes have backed out of the plastic barrier and are sticking up, creating a tripping hazard. Replenish the fall zone material under all climbing equipment in the older child outdoor play area.
Equipment
Regulation code 57U · Correct by May 21, 2026 · Correction status: Completed, May 11, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure sufficient quantity of developmentally-appropriate equipment is available. The three-year-old classroom needs language/literacy materials and construction/blocks materials. The two-year-old classroom needs additional dramatic play materials.
Administration of Medication
Regulation code 63U · Correct by May 14, 2026 · Correction status: Completed, May 11, 2026 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Lesson Plans
Regulation code 74U · Correct by May 21, 2026 · Correction status: Completed, May 8, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans contain varied, developmentally-appropriate activities. The lesson plans for the two-year-old and four-year-old classrooms need varied activities for social/emotional development. The lesson plan for the four-year-old classroom also needs a weekly opportunity for food/healthy habits.
May 6, 2025 · Unannounced Full Compliance Review · 6 violations
Staff Qualifications
Regulation code 24U · Correct by May 20, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure the EC Administrator has 15 hours of training in infant/toddler and the specialized training is listed on the ECA certificate.
Personnel Files
Regulation code 30U · Correct by May 20, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure staff files are complete. Four staff members need service letters. One staff member needs two references. One staff member needs TB results.
Outdoor Area
Regulation code 53U · Correct by May 20, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure the gates in the outdoor play area are self-closing and self-latching.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by May 20, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure rest equipment is labeled. The two pack-and-plays in the one-year-old classroom were not labeled. Ensure safe sleep practices are used and fitted sheets are tightly fitted to the crib mattress. This was corrected when the sheet was changed out.
Diapering and Soiled Clothing
Regulation code 61U · Correct by May 6, 2025 · Correction status: Completed, May 6, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure the surface on the diaper-changing area is non-porous. The diaper-changing pad in the infant classroom is ripped. This was corrected when a new pad was ordered. Ensure the diapering area is cleaned with soap and water and then disinfected after each diaper change. The two's bathroom did not have a soap/water solution available to clean the changing station. This was corrected when a soap/water solution was made and placed in the bathroom.
Administration of Medication
Regulation code 63U · Correct by May 9, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure Medication Administration Records (MAR) are on file prior to administering medication. Three children need a MAR for diaper cream. A MAR was obtained for one child during the visit.
May 6, 2024 · Complaint Visit · 1 violation
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by June 6, 2024 · Correction status: Completed, May 6, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
During the visit a few children did not have bottom covers. This was corrected at the visit.
May 3, 2024 · Unannounced Full Compliance Review · 4 violations
Personnel Files
Regulation code 30U · Correct by May 17, 2024 · Correction status: Completed, June 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete Staff # 1, 2and 3 need references Staff #3 needs a health appraisal w/ TB and a service letter Staff #4 needs references and a service letter Staff #5 needs FA/CPR certification Staff #6 needs references Staff #6 needs references Staff #7 needs references Staff #8 needs references Staff #9 needs references and a service letter Staff #10 needs references Staff #11 needs a service letter
Staff Attendance
Regulation code 36U · Correct by May 13, 2024 · Correction status: Completed, May 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff sign in/out w/exact hours of arrival and departure. Provide OCCKL with one weeks attendance for the one and two year old classrooms.
Hazardous Materials
Regulation code 45U · Correct by May 3, 2024 · Correction status: Completed, May 3, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure cleaners are available and labeled, This was corrected at the visit when soap and water solution was placed in the classroom
Indoor Space
Regulation code 49U · Correct by May 13, 2024 · Correction status: Completed, May 13, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Have the area rugs in the one year old classroom cleaned.
Older than 3 years (not counted in the summary above)
November 3, 2023 · Complaint Visit · 1 violation
Outdoor Area
Regulation code 53U · Correct by November 7, 2023 · Correction status: Completed, November 10, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
A licensee shall ensure the gates in the play area are self closing and self latching. Repair the sell latching mechanism in the small play area.
August 30, 2023 · Complaint Visit · 1 violation
Outdoor Area
Regulation code 53U · Correct by September 1, 2023 · Correction status: Completed, September 1, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
A licensee shall ensure gates have self-closing and positive self-latching closing mechanisms.
May 12, 2023 · Unannounced Full Compliance Review · 8 violations
General Qualifications
Regulation code 28U · Correct by May 12, 2023 · Correction status: Completed, May 12, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all staff members have been determined eligible or provisional eligible before starting.
Personnel Files
Regulation code 30U · Correct by June 13, 2023 · Correction status: Completed, June 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure personnel files are completed. Health and Safety needed for Staff # 1,2,3,4,5,6,7,8,9,10,11,12,13, and 14. References are needed for Staff # 10, 12, and 13.
Child Files
Regulation code 40U · Correct by June 13, 2023 · Correction status: Completed, June 8, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are completed. Child # 4 and 15 need lead blood screening results.
Indoor Space
Regulation code 49U · Correct by June 13, 2023 · Correction status: Completed, June 8, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all hazards are removed from classrooms. Repair, remove, or Replace vents in the two and three-year-old rooms. Ensure all surfaces are cleanable. Patch and paint exposed drywall in the two, three, and four-year-old rooms.
Kitchen and Food Preparation
Regulation code 50U · Correct by June 13, 2023 · Correction status: Completed, June 8, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure refrigerator is below 40 degrees. - Fridge in Infant room needs to be below 40 degrees.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by May 12, 2023 · Correction status: Completed, May 12, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all nap equipment is labeled. Label pack and plays.
First Aid Kits
Regulation code 65U · Correct by June 13, 2023 · Correction status: Completed, June 8, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure first aid kit is complete. Missing a triangle bandage and safety pins.
Feeding of Infants
Regulation code 72U · Correct by May 12, 2023 · Correction status: Completed, June 13, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure all infant bottles are labeled.
November 21, 2022 · Unannounced Full Compliance Review · 7 violations
Personnel Files
Regulation code 30U · Correct by December 16, 2022 · Correction status: Completed, December 21, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff files must be complete Staff #8 is not on site at this time: A health appraisal is required prior to staff member returning to work. Provide OCCL with a health appraisal when obtained from employee Staff #12 needs an entire staff file Staff #14 needs an entire staff file Staff #17 needs a health appraisal to include TB results Staff #18 needs an entire staff file Staff #20 needs an entire staff file Staff #22 needs references with a service letter or four if no service letter
Child Files
Regulation code 40U · Correct by December 16, 2022 · Correction status: Completed, December 12, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete Child #10 needs blood lead test results Child # 5,6,7,8,10 and 11 need develoopmental plans
Hazardous Materials
Regulation code 45U · Correct by November 21, 2022 · Correction status: Completed, November 21, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure sanitizing solution is in each classroom.. This was corrected at the visit
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by December 16, 2022 · Correction status: Completed, November 21, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Diapering and Soiled Clothing
Regulation code 61U · Correct by December 16, 2022 · Correction status: Completed, December 6, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure diaper changing procedures are being followed and an non absorbent diaper mat with a cover is provided. One bathroom needs a new diaper changing mat. Another bathroom needs a diaper changing procedure posted. Send phot to OCCL.
Lesson Plans
Regulation code 74U · Correct by December 16, 2022 · Correction status: Completed, December 12, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are completed and posted. The four year old classroom is missing a current lessonplan. Send lesson plans for the week of 11/28/2022-12/2/20252 to OCCL.
Infant and Toddler Care
Regulation code 77U · Correct by December 16, 2022 · Correction status: Completed, November 21, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure children are secured in their high chairs. This was discussed and corrected at the visit when the child was strapped in.
October 17, 2022 · Complaint Visit · 1 violation
Kitchen and Food Preparation
Regulation code 50U · Correct by October 18, 2022 · Correction status: Completed, October 18, 2022 · How the correction was shown (as published): Telephone
Licensing specialist's notes (as published)
A licensee shall ensure a center has a refrigerator to keep perishable food including lunches prepared at home at 41degrees Fahrenheit
September 29, 2022 · Unannounced · 1 violation
Personnel Files
Regulation code 30U · Correct by October 14, 2022 · Correction status: Completed, October 14, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff #14 needs medication certification and fingerprinting
September 28, 2022 · 60-Day Visit · 8 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by September 28, 2022 · Correction status: Completed, September 28, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Infants and toddlers must be care for in separate areas. One, three and four year old's were mixed on the playground. This was corrected when staff were informed this could not be.
Personnel Files
Regulation code 30U · Correct by October 13, 2022 · Correction status: Completed, November 23, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff #1 needs and entire file Staff #6 needs a health appraisal Staff #7 needs CPR/1st aid Staff #8 needs additional references Staff #9 needs a health appraisal with TB Staff #10 needs references Staff #11 needs medication certification and references
Child Files
Regulation code 40U · Correct by October 13, 2022 · Correction status: Completed, October 28, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete Child #6 needs a health appraisal and immunization shot records to include blood lead test results
Indoor Space
Regulation code 49U · Correct by September 28, 2022 · Correction status: Completed, September 28, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by September 29, 2022 · Correction status: Completed, September 29, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure children are laid to rest without additional clothing. An infant was asleep in the crib with a hooded jacket . This was discussed at the visit.
Diapering and Soiled Clothing
Regulation code 61U · Correct by September 29, 2022 · Correction status: Completed, September 29, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure disposable covers are used when diapering and the table is cleaned and disinfected after each use.
Emergency Planning
Regulation code 66U · Correct by October 3, 2022 · Correction status: Completed, September 29, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Purchase food and water for sheltering in place.
Lesson Plans
Regulation code 74U · Correct by September 29, 2022 · Correction status: Completed, September 29, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure lesson plans are updated and posted
Complaint investigations
All 20 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed April 23, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 25, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of positive behavior supports and not following the schedule. An investigation was conducted on March 31, 2026. There is no evidence to substantiate for lack of positive behavior supports and not following the schedule because staff denied the allegations. Additionally, LS #1 noted the three-year-old classroom maintained all required activity areas and a clearly posted daily schedule. Staff #1 was observed conducting a circle time session that aligned with the documented schedule.
Completed March 10, 2026 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On February 24, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio, lack of adequate supervision, not having a teacher trained in day-to-day operations present in the absence of the administrator, and not meeting the needs of the children. An investigation was conducted February 26, 2026. There is no evidence to substantiate for improper staff-to-child ratio, lack of adequate supervision, not having a teacher trained in day-to-day operations present in the absence of the administrator, and not meeting the needs of the children because staff denied the allegations, proper staff-to-child ratio and supervision were observed, two staff members who are trained in the day-to-day operations were present in the administrator's absence and orientation records were on file. A concern noted during the visit was Staff #1 was signed in the two-year-old classroom but was not present in the classroom. A second concern noted was the one- and two-year-olds were combined in the two-year-old classroom. The one-year-olds were signed in on the one-year-old classroom's attendance record and the two-year-olds were signed in on the two-year-old classroom's attendance record. The three- and four-year-olds were combined in the four-year-old classroom. The three-year-olds were signed in on the three-year-olds attendance record and the four-year-olds were signed in on the four-year-old classroom's attendance record. The attendance records for the one-year-olds and the attendance for the three-year-olds did not identify the children's location.
Completed December 9, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On November 17, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding the center's suspension/expulsion policy and staff communication. An investigation was conducted on November 25, 2025. There is no evidence to substantiate the allegation of not following the center's suspension/expulsion policy and staff communication because staff denied the allegations. Additionally, video footage of the conversation between Parent #1, Administrator #1, and Owner #1 on November 14, 2025, showed staff used respectful communication. The center's Parent Handbook was reviewed, and the termination policy was followed.
Completed May 14, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 2, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding cleanliness, personal storage space, and not meeting the needs of the children. An investigation was conducted on May 6, 2025. There is no evidence to substantiate this complaint for lack of cleanliness, personal storage space, and not meeting the needs of the children because staff denied the allegations, LS #1 observed the required cleaning materials in each classroom, the equipment and surfaces appeared to be clean, personal storage areas were labeled, and the faces of the children in care looked clean.
Completed January 28, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On January 10, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding the center's suspension/expulsion policy. An investigation was conducted on January 21, 2025. There is no evidence to substantiate for the allegation of not following the center's suspension/expulsion policy because the center followed the policy stated in the parent handbook.
Completed August 1, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed July 8, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on April 22, 2024, regarding staff not having an understanding of and respect for the children and their needs, including an understanding of and respect for a child's family and culture. An investigation began on May 6, 2024, and ended on June 26, 2024. Due to various differing accounts of the allegations, there is not enough evidence to substantiate this complaint.
Completed December 4, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed November 29, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed November 20, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on October 30, 2023, regarding lack of supervision, improper staff-to-child ratio, and allowing children to hit each other. This complaint is substantiated for lack of supervision because Staff #2, Staff #4, and Parent #1 stated Child #1 was able to climb over the fence and get out of the playground. With proper supervision, Child #1 should not have had an opportunity to get out of the playground as staff would have intervened before it reached that level rather than returning him to the playground. Staff #2 and Staff #4 both stated staff immediately returned Child #1 to the playground. There is no evidence to substantiate the allegations of improper staff-to-child ratio or staff allowing children to hit each other because interviewed staff denied this, and attendance records showed proper staff-to-child ratio being followed.
Completed November 17, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on November 6, 2023, regarding staff working alone with children without a comprehensive background check. An investigation was conducted on November 8, 2023. There is no evidence to substantiate this complaint because Staff #1 was fingerprinted for the center and received provisional eligibility to be present. According to attendance records, Staff #1 was not present before becoming provisionally eligible and was not alone with children
Older than 3 years (not counted in the summary above)
Completed November 2, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed September 13, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on August 28, 2023, regarding positive behavior supports. An investigation was conducted on August 30, 2023. There is no evidence to substantiate this complaint because each staff member interviewed denied seeing or hearing anyone scream, yell, or snatch anything from the children. No inappropriate staff interactions were observed at the time of the visit.
Completed September 11, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on August 28, 2023, regarding lack of supervision. An investigation was conducted on August 28, 2023. This complaint is substantiated for lack of supervision because the administrator admitted being outside on her phone while the children were in front of the building. She stated one child was her own child and the other was the owner's child.
Completed September 11, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on August 21, 2023, regarding a staff member using his leg to hold a child down on their nap mat. An investigation was conducted on August 22, 2023. This complaint is substantiated because Staff #1 admitted to holding Child #1 down with his leg at nap time.
Completed June 16, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed May 30, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on May 12, 2023, regarding air quality and not keeping the center in a clean, hazard-free, and safe condition due to active construction in the facility and by having mold in the carpets. An investigation was conducted on May 12, 2023. There is no evidence to substantiate this complaint for air quality based on interviews conducted and observations of the facility and classrooms. The owner stated there is construction occurring within the center as approved by OCCL, and children have no access to the active construction zone. Open spaces, such as doorways, are sealed during active construction. No accumulated dust was observed within the classrooms. There was no evidence of mold observed in the facility.
Completed May 18, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on May 9, 2023, regarding concerns about sanitation procedures and the facility not notifying parents of a contagious illness. An investigation was conducted on May 12, 2023. There is no evidence to substantiate this complaint for improper sanitation procedures. Multiple staff members were interviewed and stated soap and water solution and disinfectant are utilized to clean toys. Staff members also stated when a contagious illness is present in the center, classrooms are deep-cleaned. There is no evidence to substantiate this complaint for not notifying parents of a contagious illness. The Administrator provided documentation verifying families had previously been notified of contagious illnesses and verified there was recently a child that was suspected to have hand, foot, and mouth, but was cleared of the illness by their pediatrician.
Completed January 31, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on January 19, 2023, regarding staff-to-child ratios. An investigation was conducted on January 23, 2023. This complaint is substantiated because the monitor from the Child and Adult Care Food Program (CACFP) observed the classroom out of ratio when a staff member stepped out of the classroom. The staff interviewed confirmed this had occurred.
Completed October 26, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
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Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.