Find a program / Delaware / Dover / CHILDREN & FAMILIES FIRST HEAD START WHITE OAK
Child care center · Dover, DE
CHILDREN & FAMILIES FIRST HEAD START WHITE OAK
A licensed child care center in Dover, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 195 WILLIS ROAD, Dover, DE 19901
Phone: (302) 736-5933
Ages served: 3 years through 5 years.
Age group: Pre-School
Licensed capacity: 78 children
OCCL license number: 1478042
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2024: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 2 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 6 violations cited on these visits
- 1 complaint investigation completed (No Evidence to Substantiate: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 3 visits with violations in the state's file (which starts November 12, 2021), newest first, with 7 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
April 17, 2025 · Unannounced Full Compliance Review · 3 violations
Personnel Files
Regulation code 30U · Correct by May 8, 2025 · Correction status: Completed, May 22, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 needs CPR/FA and nine additional training hours Staff #2 needs CPR/FA abd a service letter Staff #3 needs an updated health appraisal Staff #4 needs annual review of abuse and neglect Staff #5 needs certification of medication
Hazardous Materials
Regulation code 45U · Correct by May 8, 2025 · Correction status: Completed, May 8, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure radon testing is up to date
First Aid Kits
Regulation code 65U · Correct by April 17, 2025 · Correction status: Completed, April 17, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure water and liquid soap are on the bust at all times. This was corrected when the items were added to the bus at time of visit.
April 11, 2024 · Unannounced Full Compliance Review · 3 violations
Personnel Files
Regulation code 30U · Correct by April 25, 2024 · Correction status: Completed, May 9, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete Staff #1 needs CPR?FA certification Staff #2 needs CPR?FA, one hours health & safety training and a professional development plan Staff #3 needs CPR?FA certification Staff #4 needs an entire file on site Staff #5 needs FA?CPR, medication certification, orientation. OCCL seven hour training and fingerprints w/eligibility Staff #6 needs FA/CPR certification Staff #7 needs FA?CPR certification Staff #8 needs FA?CPR certification Staff #9 needs OCCL seven hour health & safety training.
Indoor Space
Regulation code 49U · Correct by April 17, 2024 · Correction status: Completed, April 25, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure each classroom is equipped with covered trash cans
Lesson Plans
Regulation code 74U · Correct by April 19, 2024 · Correction status: Completed, April 25, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure classroom #2 provides weekly opportunities for special activities i.e. health habits.
Older than 3 years (not counted in the summary above)
April 4, 2023 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by April 10, 2023 · Correction status: Completed, April 17, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
A complete file is needed for Staff #1. CPR certification is needed for staff #1.
Complaint investigations
The 1 complaint investigation in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed March 19, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
OCCL received a complaint on February 29, 2024, regarding lack of supervision and not providing truthful information to parents. An investigation was conducted on March 7, 2023. There is no evidence to substantiate this complaint because a review of the video footage showed no lack of supervision as the staff members were on the playground with the children but did not appear to observe the child while on the slide and therefore did not see the incident occur.
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More programs in Dover · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.