Find a program / Delaware / Dover / LITTLE KID'S SWAGG LEARNING CENTER, LLC TOO
Child care center · Dover, DE
LITTLE KID'S SWAGG LEARNING CENTER, LLC TOO
A licensed child care center in Dover, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 631 RIDGELY ST, Dover, DE 19904
Phone: (302) 480-4404
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 95 children
OCCL license number: 1364539
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 4 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 36 violations cited on these visits
- 9 complaint investigations completed (Substantiated: 5; No Evidence to Substantiate: 3; No Evidence to Substantiate with Concern: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 20 visits with violations in the state's file (which starts November 12, 2021), newest first, with 90 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
June 1, 2026 · Unannounced Full Compliance Review · 5 violations
Personnel Files
Regulation code 30U · Correct by July 3, 2026 · Correction status: Completed, June 25, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Two staff members need an annual abuse and neglect review. One staff member needs a safe sleep review. Four staff members need Health and Safety for Child Care professionals training on file. One staff member needs an adult physical on OCCl's form and TB results. Two staff members need attempts for service letters from prior employment. One staff member needs CPR and First Aid. One staff member needs four references.
Child Health Appraisal
Regulation code 41U · Correct by July 3, 2026 · Correction status: Completed, June 25, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child health appraisals are updated every 13 months. Nine children need updated physicals and immunization records on file.
Indoor Space
Regulation code 49U · Correct by July 3, 2026 · Correction status: Completed, June 25, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure that classrooms are safe and that cleanable surfaces are clean and in good repair. The school-age classroom carpet needs cleaning and repairs from fraying. The Pre-K classroom wall is peeling, and needs to be repaired and painted with a cleanable surface.
Outdoor Area
Regulation code 53U · Correct by July 3, 2026 · Correction status: Completed, June 25, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure gross motor equipment is in a hazard-free condition. The teal-and-tan playhouse needs the door removed or replaced due to sharp edges and pinch points.
Interactions with Preschool and School-Age Children
Regulation code 80U · Correct by June 1, 2026 · Correction status: Completed, June 25, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the school-age classroom has a monthly activity plan posted that includes an extended activity.
June 10, 2025 · Unannounced Full Compliance Review · 11 violations
Personnel Files
Regulation code 30U · Correct by July 1, 2025 · Correction status: Completed, June 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. One staff member needs a follow up service letter request. Two staff members need Health and Safety for Child Care Professionals training.
Documenting Children's Progress
Regulation code 42U · Correct by July 1, 2025 · Correction status: Completed, June 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child development plans are completed for each child preschool and younger, reviewed three times a year, and a parent conference is offered one time a year.
Hazardous Materials
Regulation code 45U · Correct by July 1, 2025 · Correction status: Completed, August 25, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure a radon test is conducted every five years. The most recent radon test expired in March 2025.
Heating and Cooling
Regulation code 48U · Correct by June 10, 2025 · Correction status: Completed, June 10, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure fans and cords are not accessible. The infant classroom had a fan and cord accessible while not in use.
Kitchen and Food Preparation
Regulation code 50U · Correct by June 10, 2025 · Correction status: Completed, June 10, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure infant formula is labeled with an expiration date.
Outdoor Area
Regulation code 53U · Correct by June 10, 2025 · Correction status: Completed, June 10, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure fall zones are provided for any equipment where the child's feet intentionally leave the floor.
Riding Toys
Regulation code 55U · Correct by July 1, 2025 · Correction status: Completed, June 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child care walls, floors, ceilings are in good repair, and there is evidence of security procedures. The indoor play area needs two ceiling tiles replaced, and the wall needs repair. The infant classroom needs the wall repaired. The school-age classroom needs the carpet repaired or replaced due to fraying. The entrance to the facility was left unlocked, and no staff were present to greet those who entered. A child was dropped off at the facility with no guardian and left unattended at the front desk.
Diapering and Soiled Clothing
Regulation code 61U · Correct by June 10, 2025 · Correction status: Completed, June 10, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure diaper changing areas are nonabsorbent.
Administration of Medication
Regulation code 63U · Correct by June 10, 2025 · Correction status: Completed, June 10, 2025 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure medications are returned to the guardian when child care is discontinued.
Lesson Plans
Regulation code 74U · Correct by July 1, 2025 · Correction status: Completed, June 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans include social emotional for infants.
Activity Schedule
Regulation code 76U · Correct by July 1, 2025 · Correction status: Completed, June 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all classrooms have a posted activity schedule. The infant classroom needs a posted schedule.
June 14, 2024 · Unannounced Full Compliance Review · 16 violations
Insurance Coverage
Regulation code 16U · Correct by June 28, 2024 · Correction status: Completed, September 27, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Provide current insurance documentation.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by June 14, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure direct observation of children is happening at all times. Upon entering the facility LS observed the school age classroom where the staff member was not noticeable among the children. The LS called out for the staff member who was on a sectional with her feet propped up watching televison with two other children while several others were behind the sectional out of direct observation.
Personnel Files
Regulation code 30U · Correct by June 28, 2024 · Correction status: Completed, September 19, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Five staff need CPR/First aid training, two staff need a professional development plan, two staff need orientation, two staff need Health and Safety for Child Care Professionals training, six staff need references, one staff need a letter of eligibility on file, four staff need a heath appraisal and TB results on OCLL's form, four staff need service letter attempts.
Child Files
Regulation code 40U · Correct by June 28, 2024 · Correction status: Completed, September 10, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. One child needs transportation permission, and one child needs a blood lead test result.
Hazardous Materials
Regulation code 45U · Correct by June 14, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Indoor Space
Regulation code 49U · Correct by June 28, 2024 · Correction status: Completed, September 9, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Equipment
Regulation code 57U · Correct by June 28, 2024 · Correction status: Completed, September 17, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is enough developmentally appropriate equipment for children from infant to twelve years and in suffient quantity. The school age classroom needs equipment for varying abilities. Provide items referenced in 57.C for language arts and literacy, science and math, manipulatives, building, music, and dramatic play. The red door classroom needs sensory, building, music, science, adn art arranged in activity area. The blue door classroom needs sensory, building, manipulatives, language/dramatic play, music, and science. The green door classroom needs sensory, science, music, and manipulatives. The yellow door classroom needs sensory.
Sanitation
Regulation code 58U · Correct by June 14, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure sanitation practices are implemented and followed. Each classroom needed a soap and water spray bottle labeled and a bleach water spray bottle labeled. The Infant classroom activity tables need to be scrubbed and the feeding table needs the clutter removed to be able to thoroughly clean the area. The school age classroom needs sanitizing and disinfecting of cluttered areas and flat surfaces. Before and after lunch was served in the school age classroom no table was sanitized or disinfected.
Hand Washing
Regulation code 59U · Correct by June 14, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Hand washing should be accomplished before and after meals. The school age classroom did not perform handwashing at the required times.
Transportation
Regulation code 67U · Correct by June 14, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Children under the age of twelve years old must ride in the rear passenger seat. When the van from the other location arrived, there was a nine-year-old child in the front passenger seat.
Water
Regulation code 70U · Correct by June 14, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure that water is available in each classroom area during the day.
Lesson Plans
Regulation code 74U · Correct by June 28, 2024 · Correction status: Completed, July 26, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are posted. The infant classroom lesson plan is from December.
Activity Areas
Regulation code 75U · Correct by June 28, 2024 · Correction status: Completed, September 10, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure classrooms have all required activity areas. The red door classroom needs blocks/construction and art. The blue door classroom needs language/literature, construction/blocks, art, manipulatives, and dramatic play.
Activity Schedule
Regulation code 76U · Correct by June 14, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Screen time must be limited to educational, supervised program and no more than one hour. The school age classroom was observed having the television on from 9:30 a.m. - 11:35 a.m.
Interactions with Toddlers
Regulation code 79U · Correct by June 14, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Interactions should be at the child's level. The one-year-old staff member was never seen at the child's level interaction. The only interaction was correcting a behavior.
Interactions with Preschool and School-Age Children
Regulation code 80U · Correct by June 14, 2024 · Correction status: Completed, June 14, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Interactions of staff are to model appropriate behavior that is respectful with actions and communication. The LS observed staff speaking in a disrespectful tone and to another staff member, slamming chairs, and shoving chairs that lead the school age children to behave the same.
March 11, 2024 · Complaint Visit · 4 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by March 11, 2024 · Correction status: Completed, March 11, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure children are supervised at all times. Staff #1 was in the meal area when a child left the area and came into the school age classroom.
Indoor Space
Regulation code 49U · Correct by April 1, 2024 · Correction status: Completed, March 28, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure outlets have covers on them. There were ten outlets with no covers. Ensure carpets are not a hazard. Remove, repair, or replace the carpets in the school age classroom that are frayed. Tack down or remove the carpets that are bunching casueing a tripping hazard.
Transportation
Regulation code 67U · Correct by March 11, 2024 · Correction status: Completed, March 11, 2024 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Activity Areas
Regulation code 75U · Correct by April 1, 2024 · Correction status: Completed, April 1, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure each classroom has the five activity areas required for 24 months to school-age and are accessible when the child wants to use them.
Older than 3 years (not counted in the summary above)
June 6, 2023 · Unannounced Full Compliance Review · 11 violations
Personnel Files
Regulation code 30U · Correct by June 6, 2023 · Correction status: Completed, August 9, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. One staff member needs an orientation, five staff need Health and Safety Training for Child Care Professionals, three staff need reference letters, six staff need letters of eligibility, two staff need health appraisals and TB results, one staff needs release of employment history and service letter attempts.
Child Files
Regulation code 40U · Correct by June 16, 2023 · Correction status: Completed, August 9, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. one child needs a health appraisal and immunization record. One child needs an updated infant feeding form, five children need a blood lead test result.
Children's Attendance
Regulation code 43U · Correct by June 6, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure exact arrival and departure of a child is documented.
Hazardous Materials
Regulation code 45U · Correct by June 6, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure cabinets are inaccessible to children if there are hazardous items in them.
Heating and Cooling
Regulation code 48U · Correct by June 6, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure fans are inaccessible in the school-age classroom.
Indoor Space
Regulation code 49U · Correct by June 16, 2023 · Correction status: Completed, July 11, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure carpets are free of debris and surface clean.
Sanitation
Regulation code 58U · Correct by June 6, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure a disinfectant is available in the school age and four to five-year-old classroom.
Feeding of Infants
Regulation code 72U · Correct by June 6, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure bottle warming water is no more than 120 degrees Fahrenheit.
Lesson Plans
Regulation code 74U · Correct by June 6, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure the current weeks lesson plan is posted in the school age classroom.
Activity Areas
Regulation code 75U · Correct by June 16, 2023 · Correction status: Completed, June 9, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure physical space is organized with related equipment that provides enough items for at least half the licensed capacity of the room.
License Renewal
Regulation code 8U · Correct by June 16, 2023 · Correction status: Completed, June 12, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure an annual renewal application is submitted sixty days prior to license expiration.
March 8, 2023 · Enforcement Visit · 4 violations
Governing Body
Regulation code 15U · Correct by March 8, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure there is enough staff to operate. Upon arrival to the facility a staff member came from the infant to one-year-old classroom with a child in her arms to allow entrance to the facility.
Personnel Files
Regulation code 30U · Correct by March 17, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff files are complete. The van driver needs a minim of two references, release of employment history with an attempt to gain a service letter from each. If a service letter is not returned a second attempt is needed. If a service letter still can not be gained two more reference letters are needed.
Indoor Space
Regulation code 49U · Correct by March 17, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure indoor space is maintained. A caterpillar tunnel climber needs to be repaired, replaced, or removed from the indoor play area. Repair the epoxy peeling from the floor in the indoor play area by the back door. The paint on the walls in the indoor play area needs to be repaired. The baseboard on the left and right of the door inside the indoor play areas needs to repaired, replaced, or removed. The classroom with the green door has a half eaten browning banana on a table. The classroom with the blue door has a foot activated trash can with two diapers in the trash can. The owner stated these two rooms are not in operation. The school age classroom carpet needs to be cleaned and the carpet fiber runs need to be remedied. In the school age classroom a bag of trash was sitting by the red trash can near the purple doors. In the school age classroom a one gallon container of bleach was out for children to access. The food storage area had two partial gallons of milk out that were warm. Staff stated they were out to be thrown away.
Emergency Planning
Regulation code 66U · Correct by March 17, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure emergency lighting is repaired or replaced. When the button is pushed the light does not come on and the LED's are hanging from the bases.
January 23, 2023 · Unannounced · 2 violations
Staff Attendance
Regulation code 36U · Correct by January 23, 2023 · Correction status: Completed, January 23, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
According to attendance records, one staff was alone with five children, the youngest was an infant, for four minutes. Upon discussion, this was determined to be an attendance error.
Indoor Space
Regulation code 49U · Correct by February 3, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Repair the door hinge for the three-year-old classroom.
January 18, 2023 · Enforcement Visit · 5 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by January 18, 2023 · Correction status: Completed, January 18, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff-to-child ratio is maintained through qualified staff. An aide was alone with seven two-year-old children. This was corrected at the visit.
Indoor Space
Regulation code 49U · Correct by January 27, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure the facility is in good repair. Repair the torn carpet in the main room, preschool classroom, two-year-old classroom, and three-year-old classroom. Repair the drywall and baseboard on the entryway to the indoor playground.
Emergency Planning
Regulation code 66U · Correct by February 3, 2023 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Repair the broken emergency lighting over the exit in the indoor playground.
Meals and Snacks
Regulation code 71U · Correct by January 18, 2023 · Correction status: Completed, January 18, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure portion sizes are appropriate for each child in each age group. The children were not being served enough food.
Feeding of Infants
Regulation code 72U · Correct by January 18, 2023 · Correction status: Completed, January 18, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure bottles are labeled with the child's name. Four bottles were not labeled. This was corrected at the visit.
November 29, 2022 · Unannounced · 1 violation
Indoor Space
Regulation code 49U · Correct by December 2, 2022 · Correction status: Completed, June 6, 2023 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
November 18, 2022 · Unannounced · 2 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by November 18, 2022 · Correction status: Completed, November 18, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Hazardous Materials
Regulation code 45U · Correct by November 18, 2022 · Correction status: Completed, November 18, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
November 14, 2022 · Unannounced · 4 violations
Governing Body
Regulation code 15U · Correct by November 15, 2022 · Correction status: Completed, December 2, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the facility has enough staff to operate. Staff did not have the ability to use the restroom, take lunch breaks, provide meals and snacks to children, or fulfill administrative duties.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by November 14, 2022 · Correction status: Completed, November 14, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff-to-child ratio is maintained at all times. Upon arrival, a staff member answered the door leaving six children alone in the school-age classroom. A second staff, an intern who has not worked at the facility for one month and without criminal history determination, brought a group of nine children into the school-age classroom; the youngest was three-years-old. According to attendance records, she was alone with the nine children from 9:00 a.m. until OCCL's arrival around 10:00 a.m. During the visit, the specialists were alone in the school-age classroom while staff took the classroom of children to the restroom. A child ran into the school-age classroom alone and was returned to the group by the specialist.
General Qualifications
Regulation code 28U · Correct by November 14, 2022 · Correction status: Completed, November 14, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff receive criminal history determination prior to being left alone with children. An intern who has not worked at the facility for one month and without criminal history determination, brought a group of nine children into the school-age classroom; the youngest was three-years-old. This was corrected when she combined with an eligible staff member.
Indoor Space
Regulation code 49U · Correct by November 14, 2022 · Correction status: Completed, November 14, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
September 29, 2022 · Enforcement Visit · 2 violations
Indoor Space
Regulation code 49U · Correct by October 7, 2022 · Correction status: Completed, November 29, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure incense/ plug ins are not used. This was discussed and corrected. Ensure outlet covered are used in all outlets. Repair the two holes in the walls of the indoor playground. Repair the exposed pipe in the school-age classroom. Repair the carpet in the school-age classroom.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by September 29, 2022 · Correction status: Completed, September 29, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure adequate lighting is available during naptime. This was discussed and corrected when a light was added to the one and two-year-old classrooms.
July 8, 2022 · Enforcement Visit · 2 violations
Sanitation
Regulation code 58U · Correct by July 8, 2022 · Correction status: Completed, July 12, 2022 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Diapering and Soiled Clothing
Regulation code 61U · Correct by July 8, 2022 · Correction status: Completed, September 29, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
June 28, 2022 · Unannounced · 1 violation
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by June 28, 2022 · Correction status: Completed, June 28, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
June 23, 2022 · Unannounced · 2 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by June 23, 2022 · Correction status: Completed, June 23, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff-to-child ratios are maintained at all times. One staff member was alone with five children, the youngest was an infant. This was corrected when one of the one-year-old children was moved to the one-year-old classroom.
Feeding of Infants
Regulation code 72U · Correct by June 23, 2022 · Correction status: Completed, June 23, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
June 15, 2022 · Unannounced · 2 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by June 15, 2022 · Correction status: Completed, June 15, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Children's Attendance
Regulation code 43U · Correct by June 15, 2022 · Correction status: Completed, June 15, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure attendance reflects exact arrival and departure of all children. Two children in the three-year-old classroom were not signed in. This was discussed and corrected when the children were signed in.
June 9, 2022 · Unannounced Full Compliance Review · 8 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by June 9, 2022 · Correction status: Completed, June 9, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Personnel Files
Regulation code 30U · Correct by June 24, 2022 · Correction status: Completed, August 24, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Two staff members need a complete file on site. One staff member needs a professional development plan and annual review of abuse and neglect. One staff member needs CPR and first aid and a professional development plan. Three staff members need a professional development plan. One staff member needs a professional development plan, health appraisal, two attempts for service letter, and CPR and first aid. One staff member needs CPR and first aid, administration of medication certification, a professional development plan, two references, a health appraisal with TB results, a second attempt for a service letter. One staff member needs CPR and first aid, letter of eligibility determination, health appraisal with TB results, and a second attempt for service letters. One staff member needs CPR and first aid, health appraisal with TB results, application or resume, and a second attempt for service letter.
Child Files
Regulation code 40U · Correct by June 24, 2022 · Correction status: Completed, August 24, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Two children need developmental plans. Three children need lead screening results. Two children need lead screening results and a health appraisal. One child needs a health appraisal. One child needs an updated infant feeding schedule.
Indoor Space
Regulation code 49U · Correct by June 24, 2022 · Correction status: Completed, August 11, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the facility is kept clean and in safe condition. Clean the floors and walls in the two-year-old and three-year-old classrooms. Repair the damaged insulation on the copper pipe in the school-age classroom. Remove the broken playhouse in the hallway.
Equipment
Regulation code 57U · Correct by June 24, 2022 · Correction status: Completed, August 18, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure each classroom is equipped with the correct equipment. The one-year-olds need science, music, more books, and more dramatic play equipment. The two-year-old classroom needs manipulatives, construction/blocks, music, art, dramatic play, and science. The three-year-old classroom needs manipulatives, construction/blocks, art, dramatic play, science, and music equipment. The preschool classroom needs construction/blocks, manipulatives, art, science, and music equipment. The infant classroom needs music, books, and more manipulatives/blocks.
Sanitation
Regulation code 58U · Correct by June 9, 2022 · Correction status: Completed, June 9, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure both soap/water and disinfectant are available in each classroom. This was discussed and corrected when bottles were placed in all classrooms and changing stations.
Feeding of Infants
Regulation code 72U · Correct by June 24, 2022 · Correction status: Completed, August 24, 2022 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Lesson Plans
Regulation code 74U · Correct by June 24, 2022 · Correction status: Completed, June 25, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure lesson plans are updated and posted or available for review. Submit the lesson plan for the two-year-old classroom to include all required components.
January 25, 2022 · Enforcement Visit · 1 violation
Children's Attendance
Regulation code 43U · Correct by January 25, 2022 · Correction status: Completed, January 25, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure child's attendance reflects the exact time of arrival and departure. Three two-year-old children needed to be signed in.
December 13, 2021 · Unannounced · 4 violations
Governing Body
Regulation code 15U · Correct by December 13, 2021 · Correction status: Completed, December 13, 2021 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by December 13, 2021 · Correction status: Completed, December 13, 2021 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Staff Attendance
Regulation code 36U · Correct by December 13, 2021 · Correction status: Completed, December 13, 2021 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Transportation
Regulation code 67U · Correct by December 17, 2021 · Correction status: Completed, December 30, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Submit current insurance documentation for the van.
December 2, 2021 · Unannounced · 3 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by December 2, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff-to-child ratio is maintained at all times. One staff member was observed alone with five infants. This was corrected when another staff member arrived and entered the classroom.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by December 14, 2021 · Correction status: Completed, January 24, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure nap mats are kept 18-inches apart. Ensure all safe sleep polices are followed at all times. Upon entering the infant room, one infant was asleep in the swing and two infants were in pack-om plays with blankets.
Feeding of Infants
Regulation code 72U · Correct by December 2, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Complaint investigations
All 16 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed February 17, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received three complaints regarding unqualified staff alone with children, improper staff-to-child ratio, staff not having CPR/First Aid, lack of security procedures, and meal pattern requirements. The investigation began on January 13, 2026, and concluded on January 23, 2026. This complaint is substantiated for unqualified staff alone with children, improper staff-to-child ratio, staff not having CPR/First Aid, and lack of security procedures based on observations and documentation reviewed. There is no evidence to substantiate the allegation of not following meal pattern requirements because during the visit, staff and children were eating the meal on the menu with the proper serving size, and leftovers were available. An additional concern noted was based on attendance records there were not enough staff present in the building in the morning.
Completed February 13, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on January 16, 2026, regarding a lack of positive behavior supports. An investigation was conducted on January 21, 2026. This complaint is substantiated because staff and children stated that Staff #1 and Staff #3 have told children when they have asked for support to figure it out themselves rather than providing appropriate adult guidance, supervision, or intervention.
Completed January 21, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on December 3, 2025, regarding improper staff-to-child ratio and lack of supervision. The investigation began on December 10, 2025, and concluded on December 16, 2025. The allegation of improper staff-to-child ratio is substantiated because upon arrival, there were 18 school-age children with one staff member. Also, according to attendance records, the facility did not follow proper staff-to-child ratio on December 2, 2025, from about 6:30 am until 8:00 am. The allegation of a lack of supervision is substantiated because during the visit the specialist observed on two occasions that a school-aged child moved around the facility alone, once to use the bathroom and once to enter another classroom. Interview statements indicated that staff members are on their phones, leaving the classroom, in offices, or not engaged with children in the school-age classroom when needed for supervision. Other concerns noted were a lack of security procedures to limit access to children while in care, unqualified staff alone with children, not having enough staff present in the building, and not having staff trained in day-to-day operations present.
Completed March 24, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on February 19, 2025, regarding not following accident/injury procedures and the administrator not being present. An investigation began on February 21, 2025, and concluded on February 24, 2025. There is no evidence to substantiate the allegation of not following accident injury procedures because staff stated the parent refused to sign the accident/injury report when it was presented, which was documented on the report. There is no evidence to substantiate an administrator not being present the required amount of hours because the facility has three administrators and reviewed schedules show compliance with the regulation.
Completed November 27, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On October 29, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding release of a child and termination policy. An investigation was conducted on October 30, 2024. This complaint is substantiated for non-release of a child because Parent #1 was on the child information card, and the child was not released to Parent #1. Owner #1 was being cautious in not releasing Child #1 because Owner #1 believed a court order existed for no contact but was not aware of specifics in the order; Owner #1 contacted law enforcement for assistance in resolving the issue. However, without the presence of the actual court order informing Owner #1 of the specific terms of the no-contact order and confirming Child #1 was involved in that order, Child #1 should have been released to previously authorized individuals. The facility did follow regulation requirements by not allowing Person #1 to retrieve Child #1 due to not being an authorized pick-up. There is no evidence to substantiate not following the termination policy because the handbook states the center reserves the right to terminate care for any reason.
Completed July 29, 2024 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On June 25, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding the owner using improper communication in front of the children. An investigation was conducted on July 17, 2024. There is no evidence to substantiate the complaint because the staff and children interviewed stated the owner did not use improper communication towards Staff #2; however, Staff #2 used improper communication in front of the children. There were several additional concerns noted. Multiple children stated Staff #2 hit them and other children with Staff #2's hands and objects. The owner was informed by a parent of the allegations of Staff #2 hitting children, but this was not reported to the child abuse and neglect report line by the owner because Staff #2 was no longer employed with the center. During the visit, two school-age children left the classroom at different times to use the bathroom and get a sweatshirt. Also, a staff member, who had not been determined eligible through a comprehensive background check, was alone with four-year-old and five-year-old children, while the other staff stepped out of the classroom.
Completed July 1, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On June 25, 2024, the Office of Child Care Licensing received a complaint regarding not enough staff present, improper staff-to-child ratio, improper discipline, and not keeping the center clean. An investigation was conducted on June 26, 2024. There is no evidence to substantiate the allegations of not having enough staff and improper staff-to-child ratio because each classroom had the proper staff, and three additional staff were in the building available to help or answer the door. There is no evidence to substantiate the allegation of improper discipline because during the visit all staff were appropriately engaged with the children. There is no evidence to substantiate the allegation of not keeping the facility clean because the rooms that were in use were being cleaned up for the end of the day and the vacant rooms were properly cleaned and set for use.
Completed April 30, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed April 3, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 5, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding meals and snacks, staff not providing truthful information, diapering procedures, staff engaging in personal activities, and lack of positive behavior supports. An investigation was conducted on March 11, 2024. There is no evidence to substantiate the complaint for meals and snacks because all staff stated Child #1 was offered the food from home and from the center, and Child #1 consumed what he wanted. There is no evidence to substantiate the allegation of staff not providing truthful information because the staff stated they do not recall a specific report. There is no evidence to substantiate the allegation of improper diapering procedures because the staff stated Child #1 was potty-training and was taken to the bathroom often and hardly, if ever, needed a diaper change. There is no evidence to substantiate the allegation of staff engaging in personal activities because all staff stated they do not engage in personal activities or cell phone use during child care. The Licensing Specialist (LS) did not observe staff engaging in personal activities during the visit. There is no evidence to substantiate the allegation of improper positive behavior supports because staff stated they use positive guidance, and the LS observed staff and children appropriately engaged during the visit.
Older than 3 years (not counted in the summary above)
Completed December 7, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed June 21, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
OCCL received a complaint on June 6, 2022, regarding lack of supervision. An investigation was conducted June 9, 2022. This complaint is substantiated for lack of supervision because according to all staff interviewed, Child #1 was able to leave the three-year-old classroom and come to the front office.
Completed March 29, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 7, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed January 31, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed December 6, 2021 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed December 2, 2021 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
OCCL received a complaint on November 15, 2021, regarding not following proper diapering procedures, possible lack of supervision, not providing milk with meals, not providing accident/injury reports, and a staff member possibly using alcohol in the workplace. An investigation was conducted on November 22, 2021. There is no evidence to substantiate this complaint for lack of supervision, not providing milk with meals, not providing accident or injury reports, and a staff member possibly using alcohol in the workplace because all staff interviewed denied these allegations and all staff were aware of the accident or injury policy per DELACARE Regulations. There is no evidence to substantiate this complaint for not following diaper procedures because Staff #1 and Staff #2 stated diaper changes are conducted every hour to two hours or more often, as needed.
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More programs in Dover · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.