Find a program / Delaware / Dover / GATHERING LAMBS
Child care center · Dover, DE
GATHERING LAMBS
A licensed child care center in Dover, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 1005 PARK AVE, Dover, DE 19901
Phone: (302) 734-1291
Ages served: 1 year through 5 years.
Age group: Toddler through Pre-School
Licensed capacity: 52 children
OCCL license number: 1335526
Current enforcement action (as published): none listed in the state's file
Special conditions (as published): Variance
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 6 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 36 violations cited on these visits
- 3 complaint investigations completed (Substantiated: 2; No Evidence to Substantiate with Concern: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 9 visits with violations in the state's file (which starts November 12, 2021), newest first, with 57 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
August 5, 2026 · Unannounced Full Compliance Review · 9 violations
Personnel Files
Regulation code 30U · Correct by August 31, 2026 · Correction status: Completed, September 28, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Two staff need a professional development plan. Two staff need CPR/FA and annual review of child abuse and neglect. One staff needs CPR/FA, OCCL's Health and Safety Training, application, resume, or personal data sheet, pending out-of-state check, adult abuse registry check, and two service letter attempts. One staff needs OCCL's Health and Safety Training, job description, references, employee declaration, drug/alcohol statement, adult abuse registry check, adult health appraisal with TB screening, and Release of Employment History.
Parents Right to Know
Regulation code 38U · Correct by August 31, 2026 · Correction status: Completed, August 28, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Parents' Right to Know Log is reviewed with and signed by each newly enrolled family since last year's OCCL visit and with anyone touring the center. Obtain signatures.
Child Files
Regulation code 40U · Correct by August 31, 2026 · Correction status: Completed, September 25, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. One child needs a blood lead level test result. One child needs an updated health appraisal and immunizations. Two children need an updated health appraisal and blood lead level test result. Two children need an updated health appraisal, immunizations, and blood lead level test result. One child needs updated immunizations. Two children need development plans.
Kitchen and Food Preparation
Regulation code 50U · Correct by August 31, 2026 · Correction status: Completed, August 28, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure refrigerators maintain a temperature of 41 degrees F or below. Adjust refrigerator temperature in the two-year-old classroom.
Outdoor Area
Regulation code 53U · Correct by August 31, 2026 · Correction status: Completed, August 28, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure fall zone requirements are met in the outdoor play area. Replenish mulch to nine inches.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by August 31, 2026 · Correction status: Completed, August 28, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure nap mats are non-absorbent. Replace ripped mats in the one-year-old classroom.
Diapering and Soiled Clothing
Regulation code 61U · Correct by August 31, 2026 · Correction status: Completed, August 28, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure diaper changing surface is non-porous, free from rips and tears. Replace ripped pads in the one-year-old classroom and bathroom.
Emergency Planning
Regulation code 66U · Correct by August 31, 2026 · Correction status: Completed, August 6, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure fire prevention checklist and fire drills are conducted monthly. Complete one for August and post in visible location.
Activity Areas
Regulation code 75U · Correct by August 31, 2026 · Correction status: Completed, August 6, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure art materials are available in classrooms for ages two and older. Add accessible materials to the two-year-old classroom and large room.
October 6, 2025 · Announced · 2 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by October 13, 2025 · Correction status: Completed, October 24, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure infants and toddlers are not cared for in the same room as older children, except in certain circumstances. According to attendance records submitted, on 8/25/2025, the one's and two's were combined with the older children in the morning and afternoon outside of the 90-minute allowance. Ensure maximum group size is not exceeded. According to attendance records submitted, when children were combined in the morning of 8/25/2025, the maximum group size for the one-year-old's, the youngest children present, was exceeded when 17 children were signed into the room. Ensure supervision is provided at all times by a qualified staff person. According to attendance records submitted, on 9/2/2025, children were alone with a staff person who is not qualified. Submit attendance records for 10/6/2025 - 10/10/2025.
Staff Attendance
Regulation code 36U · Correct by October 13, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure staff document the exact arrival and departure in each classroom or area. According to attendance records submitted, on 9/5/2025, a staff person did not sign out. Submit attendance records for 10/6/2025 - 10/10/2025.
August 18, 2025 · Unannounced Full Compliance Review · 3 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by September 12, 2025 · Correction status: Completed, September 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure supervision of children is provided at all times by a qualified staff person. According to attendance records submitted to OCCL and reviewed, an unqualified staff person was alone with children two different times. Ensure maximum group size requirements are met for the age of the youngest child present. According to attendance records submitted to OCCL and reviewed, the maximum group size was exceeded on 12 separate days. Ensure toddlers are not cared for with older children except in the first or last 90 minutes of the hours of operation or when 12 or fewer children are present. According to attendance records submitted to OCCL and reviewed, on four days, toddlers and older children were combined outside of the first and last 90 minutes. Submit attendance records for 8/25/2025 - 9/5/2025.
General Qualifications
Regulation code 28U · Correct by September 12, 2025 · Correction status: Completed, September 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff members are truthful when providing information to OCCL. According to the Administrator, the multi-purpose room was only used for special occasions and not every day. According to attendance records submitted to OCCL and reviewed, preschool children were combined in the multi-purpose room 15 days, spending the majority of hours in that room. Discontinue use of the multi-purpose room as a classroom or add the five required activity areas and received approval from OCCL to use it.
Staff Attendance
Regulation code 36U · Correct by September 12, 2025 · Correction status: Completed, September 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the time of arrival and departure of each staff person in the classroom is documented. According to attendance records submitted to OCCL and reviewed, there were 10 times staff did not sign in/out of classrooms. Submit attendance records for 8/25/2025 - 9/5/2025.
August 13, 2025 · Unannounced Full Compliance Review · 8 violations
Staffing
Regulation code 26U · Correct by August 22, 2025 · Correction status: Completed, September 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Administrator is functioning in that role at least 50% of the time. According to the Administrator, she is in the classrooms daily as the primary teacher. Create schedule to ensure 50% of the time, the Administrator is functioning as the Administrator.
Personnel Files
Regulation code 30U · Correct by September 12, 2025 · Correction status: Completed, October 14, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Five staff need a professional development plan. One staff needs an orientation, application/resume, references, employee declaration/drug and alcohol statement, adult abuse registry check, health appraisal with TB screening, and two documented attempts to obtain service letters. Three staff need annual training hours.
Parents Right to Know
Regulation code 38U · Correct by September 12, 2025 · Correction status: Completed, September 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Parent's Right to Know log is reviewed with and signed by each newly enrolled family and any family touring the center. Obtain signatures.
Child Files
Regulation code 40U · Correct by September 12, 2025 · Correction status: Completed, October 14, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. One child needs a blood lead level test result. Four children need an updated health appraisal and immunizations. Two children need an updated health appraisal, immunizations, and blood lead level test results.
Indoor Space
Regulation code 49U · Correct by September 12, 2025 · Correction status: Completed, September 29, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure walls are in good repair. Repair baseboard under heater in Room #1.
Kitchen and Food Preparation
Regulation code 50U · Correct by September 12, 2025 · Correction status: Completed, September 29, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure thermometers are in each refrigerator and freezer. Add a thermometer to the freezer in Room #1. Ensure refrigerator temperature does not exceed 41 degrees. The refrigerator in Room #1 was a temperature of 44 degrees. Adjust temperature.
Outdoor Area
Regulation code 53U · Correct by September 12, 2025 · Correction status: Completed, September 29, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure gate in the playground self-closes and self-latches. Repair smaller gate. Ensure fall zone requirements are met. Replenish mulch to nine inches.
Activity Areas
Regulation code 75U · Correct by August 13, 2025 · Correction status: Completed, September 30, 2025 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
August 15, 2024 · Unannounced · 2 violations
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by August 15, 2024 · Correction status: Completed, August 15, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
First Aid and CPR Training
Regulation code 35U · Correct by September 20, 2024 · Correction status: Completed, September 20, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
A center serving school-age children shall ensure an administrator has successfully completed 15 hours of approved school-age training.
August 14, 2024 · Unannounced Full Compliance Review · 12 violations
Governing Body
Regulation code 15U · Correct by August 30, 2024 · Correction status: Completed, September 30, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Have an organized system of business management and have sufficient staff, space, and equipment to fulfill, at a minimum, administrative, clerical, direct child care, and supervisory functions. LS observed there is not enough staff for child care duties.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by August 30, 2024 · Correction status: Completed, August 19, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
A licensee shall ensure supervision and direct observation of children are provided at all times. This supervision occurs by assigning qualified staff members who are physically present and working with children. The licensee shall maintain the minimum staff-to-child ratio and maximum group size for each age group. LS observed a staff alone in the hallway with children while two other staff members were in the bathroom to change diapers and just with toileting. In the recreation room, one staff member was alone with 14 children ages three to ten years old. The administrator had been and was attempting to sleep more than the maximum group size of 20 three-year-old and older children in the recreation room. Fifteen children were left with the Administrator while one staff assisted with toileting and another went to answer the door.
Personnel Files
Regulation code 30U · Correct by August 30, 2024 · Correction status: Completed, October 11, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Two staff need complete files. Five staff need professional development plans. , nine staff need an annual review of abuse and neglect. Three staff need CPR and First Aid training. One staff needs Administration of Medication Certification.
Staff Attendance
Regulation code 36U · Correct by August 30, 2024 · Correction status: Completed, August 19, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
The exact hours worked in each classroom or area should be documented at the time of the staff member's arrival and departure. The administrator did not sign in the recreation area, and when she left the child care area with LSs, she did not sign out or back on from the child care area.
Child Files
Regulation code 40U · Correct by August 30, 2024 · Correction status: Completed, October 11, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Ten children need updated health appraisals. Ten children need updated immunization records. Four children need blood lead screening results.
Hazardous Materials
Regulation code 45U · Correct by August 30, 2024 · Correction status: Completed, September 13, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure soap and water bottles are labeled and available in all classrooms and bathrooms.
Indoor Space
Regulation code 49U · Correct by August 30, 2024 · Correction status: Completed, August 30, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure outlets are connected in the recreation room. The two garbage cans in the recreation area need lids. Classroom one needs the air freshener removed. During the visit, the children were in the recreation area, which is not set up with activity areas with required materials. During the three-hour visit, the children sat at tables, singing and table toys until lunch and nap time. The recreation room is not in the capacity of the license and can not be used as a classroom.
Kitchen and Food Preparation
Regulation code 50U · Correct by August 30, 2024 · Correction status: Completed, September 13, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the refrigerators and freezers all have thermometers that read 40 degrees Fahrenheit for the refrigerator ad and zero degrees Fahrenheit for the freezers in classroom three. Classroom three has cups with milk in the m not labeled milk or dated and a bowl of food with a paper towel on it not labeled or properly stored.
Outdoor Area
Regulation code 53U · Correct by August 30, 2024 · Correction status: Completed, August 30, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure the protective surface of the outdoor play area beneath and in the fall zones of slides and swings. Replenish the mulch under the and at the bottom of the swings and slides.
Equipment
Regulation code 57U · Correct by August 30, 2024 · Correction status: Completed, October 11, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Provide developmentally appropriate equipment and materials for various indoor and outdoor activities. There must be enough equipment and materials for all children to use. Materials and equipment must help provide many experiences and choices. For children over 24 months old to school age, developmentally appropriate supplies or equipment are provided in quantities. Ensure equipment and supplies are relevant to all children's cultural backgrounds and communities and raise awareness of other cultures and communities. Provide music and science for classroom one. Provide art, music, and science to classroom three. Provide music materials in classroom five. All classrooms need more than just dramatic play equipment, and supplies that are relevant to the cultural background and community of all children and raise awareness of other cultures and communities.
Administration of Medication
Regulation code 63U · Correct by August 30, 2024 · Correction status: Completed, September 13, 2024 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Activity Schedule
Regulation code 76U · Correct by August 14, 2024 · Correction status: Completed, August 14, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure children are in the classrooms designated for their activity schedule. During the visit, the children were in the recreation room until nap time.
Older than 3 years (not counted in the summary above)
August 2, 2023 · Unannounced Full Compliance Review · 13 violations
Insurance Coverage
Regulation code 16U · Correct by August 2, 2023 · Correction status: Completed, November 29, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure insurance documentation is updated with OCCL.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by August 9, 2023 · Correction status: Completed, August 2, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure children are supervised by qualified staff. Staff #14 was in the hallway alone with children. Ensure that staff to child ratios are compliance at 8:34 AM staff #14 was alone in the hallway with 14 four and five year old children. This one. corrected when staff #10 joined staff #14.
General Qualifications
Regulation code 28U · Correct by August 18, 2023 · Correction status: Completed, December 28, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure A comprehensive background check is completed every five years. Five staff needs to complete a comprehensive background check.
Personnel Files
Regulation code 30U · Correct by August 18, 2023 · Correction status: Completed, December 13, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Seven staff need annual training hours, 2 in health and safety, an annual professional development plan. Nine staff need annual review of abuse and neglect. 11 staff need Health and Safety Training for Child Care Professionals certification.
Staff Attendance
Regulation code 36U · Correct by August 2, 2023 · Correction status: Completed, August 2, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure exact arrival and departure of each child is documented.
Child Files
Regulation code 40U · Correct by August 18, 2023 · Correction status: Completed, November 29, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Seven children need an updated health appraisal, an immunization records, and documented blood lead test results. Two children need an updated health appraisal and immunization record.
Children's Attendance
Regulation code 43U · Correct by August 2, 2023 · Correction status: Completed, August 2, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff documents exact arrival and departure.
Kitchen and Food Preparation
Regulation code 50U · Correct by August 2, 2023 · Correction status: Completed, August 2, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure the freezer maintains a temperature of zero degrees Fahrenheit.
Outdoor Area
Regulation code 53U · Correct by August 18, 2023 · Correction status: Completed, November 29, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure gates are able to self close. The gate to enter the playground from the side entrance will not self close. Ensure all zones of climbing equipment, swings, and similar equipment is at least 9 inches in depth.
Administration of Medication
Regulation code 63U · Correct by August 18, 2023 · Correction status: Completed, November 29, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure medication administration records are properly filled out and used for anything other than soap and water. Two children need routine use medication administration records. One child needs an occasional use medication administration record. One child has several medication administration records incorrectly filled out.
Emergency Planning
Regulation code 66U · Correct by August 18, 2023 · Correction status: Completed, November 29, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure an evacuation drill and fire prevention inspection is conducted and documented monthly. It was observed that the current inspection and drill was for July 26, 2023. The prior documented inspection and drill was on October 31, 2022.
Lesson Plans
Regulation code 74U · Correct by August 18, 2023 · Correction status: Completed, November 29, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure posted lesson plans have required components of a daily activity for each goal that is developmentally appropriate.
Activity Areas
Regulation code 75U · Correct by August 18, 2023 · Correction status: Completed, November 29, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure children 24 months and older have a space that is organized with identifiable areas and that equipment is accessible to the children present. The specialist observes three year olds using the great room without activity areas. Areas missing includes dramatic play, creative arts, such as drawing materials and manipulative. Ensure that these materials are accessible to the children at all times.
August 10, 2022 · Unannounced · 1 violation
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by August 10, 2022 · Correction status: Completed, August 10, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
August 1, 2022 · Unannounced Full Compliance Review · 7 violations
Governing Body
Regulation code 15U · Correct by August 17, 2022 · Correction status: Completed, November 22, 2022 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Positive Behavior Management
Regulation code 20U · Correct by August 1, 2022 · Correction status: Completed, August 1, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure the centers positive behavior policy is posted.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by August 1, 2022 · Correction status: Completed, August 1, 2022 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Personnel Files
Regulation code 30U · Correct by August 17, 2022 · Correction status: Completed, December 14, 2022 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Diapering and Soiled Clothing
Regulation code 61U · Correct by August 17, 2022 · Correction status: Completed, November 22, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the changing area pads are placed. Classroom ! and classroom 3 changing pads have holes in the,.
Emergency Planning
Regulation code 66U · Correct by August 17, 2022 · Correction status: Completed, November 22, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure monthly fire drills and fire inspections are completed. The last fire drill and fire inspection was completed in February.
Meals and Snacks
Regulation code 71U · Correct by August 17, 2022 · Correction status: Completed, August 1, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure lesson plans for the week are posted.
Complaint investigations
All 7 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed May 5, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 20, 2026, and, April 22, 2026, the Office of Child Care Licensing (OCCL) received complaints regarding a lack of positive behavior supports, lack of supervision, staff being left alone without an eligibility determination, screen time, and lack of security procedures by allowing unapproved individuals access to the children. An investigation was conducted on April 22, 2026. This complaint is substantiated for positive behavior supports, because according to video footage reviewed, Staff #1 was observed roughly handling two different children, including behaviors such as lifting by one arm off the floor, shaking, and jerking the children. This complaint is substantiated for lack of supervision because staff interviewed stated they will stand in the doorway of the multi-purpose room and allow children to enter the hallway alone to use the bathroom. This complaint is substantiated for screen time usage because staff interviewed stated children will have up to an hour and a half of screen time some days. Staff also stated the one-year-olds are allowed to watch the tablet. There is no evidence to substantiate the allegation a staff person with pending out-of-state background checks was alone with children, because according to attendance records reviewed and staff interviews, he/she was never alone with children. There is no evidence to substantiate the allegation of unapproved individuals having access to children, because according to staff interviews, the same three individuals come into the center with Owner #1. They stay in the multi-purpose room and are never in contact with children.
Completed June 2, 2025 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 16, 2025, the Office of Child Care Licensing received a complaint regarding positive behavior support. An investigation was conducted on May 28, 2025. There is no evidence to substantiate the complaint because staff denied the allegation. An additional concern noted was 23 children ages three to five were present in the recreation space with three staff, one was an aide who cannot count in staff-to-child ratio.
Completed April 30, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed November 6, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed October 19, 2023 · Result: Unsubstantiated with Concern
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed January 27, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care and Licensing received a complaint on December 14, 2022, regarding complaint procedures in the parent handbook, the release of children, child files, accident/injury procedures, and respectful communication. An investigation was conducted on December 15, 2022. There is no evidence to substantiate this complaint because all staff interviewed stated staff use respectful communication, and stated the center follows regulations on the release of children, and accident/injury procedures. All child files that were reviewed were complete. The administrator stated a court order for custody was never received, and it was not in the child's file. The administrator stated the child was removed from care before their complaint procedures could be followed.
Completed April 6, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 21, 2022 OCCL received a complaint regarding not allowing the parents into the facility, not sharing developmental plans with the parents, and not conducting parent conferences. An investigation began on March 23, 2022, and ended April 5, 2022. The complaint is substantiated because several staff stated parents are not allowed in the building, a developmental assessment was not completed within 45 days of a child's enrollment, there was no documentation that information was shared with parents or guardians when the developmental plans were updated or reviewed, and annual conferences were not conducted. Concerns noted were the staff trained in day-to-day operations was not aware she was in charge during the administrator's absence.
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Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.