Find a program / Delaware / Dover / BEGINNINGS AND BEYOND II
Child care center · Dover, DE
BEGINNINGS AND BEYOND II
A licensed child care center in Dover, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 710 BUCKSON DRIVE, Dover, DE 19901
Phone: (302) 678-0445
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 110 children
OCCL license number: 1187964
Current enforcement action (as published): none listed in the state's file
Special conditions (as published): Variance
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 1 facility injury. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 4 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 29 violations cited on these visits
- 17 complaint investigations completed (Substantiated: 8; No Evidence to Substantiate: 6; Unsubstantiated: 2; No Evidence to Substantiate with Concern: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 8 visits with violations in the state's file (which starts November 12, 2021), newest first, with 63 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
November 4, 2026 · Unannounced Full Compliance Review · 9 violations
Personnel Files
Regulation code 30U · Correct by November 25, 2026 · Correction status: Completed
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Staff Attendance
Regulation code 36U · Correct by November 4, 2026 · Correction status: Completed, November 4, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff sign in and out of each classroom. In two classrooms, the staff person was not signed in. This was corrected at the visit when it was addressed with the staff person and they signed in immediately.
Child Files
Regulation code 40U · Correct by November 25, 2026 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure child files are complete. One child needs immunizations.
Children's Attendance
Regulation code 43U · Correct by November 4, 2026 · Correction status: Completed, November 4, 2026 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure children's exact arrival and departure in a classroom is documented. In the pre-k classroom, multiple children were not signed out. This was corrected at the visit when it was addressed with the staff person and the children were signed out.
Indoor Space
Regulation code 49U · Correct by November 25, 2026 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure floors are clean. Clean tile floors in the young two's and three's classrooms.
Toilet Facilities
Regulation code 51U · Correct by November 25, 2026 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure toilet rooms are maintained and kept sanitary. Clean bathroom in young two's classroom. Ensure toilet paper is accessible. Fix toilet paper holder in three's classroom.
Outdoor Area
Regulation code 53U · Correct by November 25, 2026 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure all fall zones are adequately covered. Replenish rubber mulch to six inches in all fall zones in each play area.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by November 25, 2026 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure nap mats are non-absorbent, free from rips and tears. Replace ripped mats in each classroom.
Administration of Medication
Regulation code 63U · Correct by November 25, 2026 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure Medication Administration Records (MAR) are completed for each medication and medications are properly labeled. Review and update MAR's and label medications in the young one's classroom.
November 20, 2025 · Unannounced Full Compliance Review · 1 violation
General Qualifications
Regulation code 28U · Correct by December 10, 2025 · Correction status: Completed, December 19, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the center provides truthful information to OCCL. Submit new Health Appraisals for four staff.
November 4, 2025 · Unannounced Full Compliance Review · 11 violations
Personnel Files
Regulation code 30U · Correct by November 28, 2025 · Correction status: Completed, January 22, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. One staff needs a PD plan and annual review of child abuse/neglect. One staff needs orientation, OCCL's Health and Safety Training, adult abuse registry check, health appraisal with TB screening, Release of Employment History, two documented attempts to obtain service letters, and two additional references if service letters are not returned. One staff needs a signed PD plan, eligibility letter, adult abuse registry check, one more attempt to obtain service letters, and references. One staff needs a completed orientation, OCCL's Health and Safety Training, health appraisal with TB screening, one more attempt to obtain service letters, references, and DEEDS qualifications. One staff needs CPR/FA. One staff needs OCCL's Health and Safety Training, one more attempt to obtain service letters, and one more reference if service letter is not returned. One staff needs CPR/FA, signed PD Plan, eligibility letter, adult abuse registry check, health appraisal with TB screening, two documented attempts to obtain service letters, and references. One staff needs orientation, OCCL's Health and Safety Training, eligibility letter, health appraisal with TB screening, two documented attempts to obtain service letters, references, and DEEDS qualification. One staff needs a completed PD plan, health appraisal with TB screening, and references. One staff needs orientation, OCCL's Health and Safety Training, job description, adult abuse registry check, health appraisal, one more attempt for service letters, and references. One staff needs orientation, OCCL's Health and Safety Training, completed Release of Employment History, two documented attempts to obtain service letters, and references. Two staff need orientation, OCCL's Health and Safety Training, eligibility letter, adult abuse registry check, health appraisal with TB screening, two documented attempts to obtain service letters, and references. One staff needs Administration of Medication training, annual review of child abuse/neglect and safe sleep. One staff needs a PD plan, orientation, Release of Employment History, and two documented attempts to obtain service letters. One staff needs a health appraisal with TB screening and two references. One staff needs an eligibility letter, health appraisal with TB screening, and CPR hands-on skills demonstration. One staff needs a health appraisal and two documented attempts to obtain service letters. One staff needs two documented attempts to obtain service letters,
Child Files
Regulation code 40U · Correct by November 28, 2025 · Correction status: Completed, January 12, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Four children need development plans. One child needs an updated health appraisal, immunizations, and blood lead level test result. One child needs updated immunizations. Two children need blood lead level test results. One child needs an infant monthly feeding statement.
Indoor Space
Regulation code 49U · Correct by November 28, 2025 · Correction status: Completed, January 22, 2026 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Kitchen and Food Preparation
Regulation code 50U · Correct by November 28, 2025 · Correction status: Completed, November 7, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure working thermometers are in the kitchen and infant room refrigerators. Replace/add thermometers and maintain temperature of 41 degrees or below. Ensure food is stored to prevent spoilage. Open apple juice containers and sippy cups of juice were observed in the older one's and three's classrooms. Clean out spoiled juice and store properly.
Toilet Facilities
Regulation code 51U · Correct by November 28, 2025 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure potty-chairs are non-porous and cleanable. Replace ripped potty-chair in the young two's classroom. Ensure paper towels are accessible for handwashing in the two's and three's classrooms. Add paper towels to the dispensers. Ensure toilet rooms are kept sanitary and cleaned at least daily or more frequently. Clean toilet rooms in both two-year-old classrooms and the pre-k room. Ensure toilet rooms are in good repair. Patch hole in wall behind toilet in the pre-k bathroom and repair baseboard in the pre-k toilet room.
Outdoor Area
Regulation code 53U · Correct by November 28, 2025 · Correction status: Completed, December 1, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure playground is free of trash and debris. Remove trash that is scattered. ensure fall zones meet the depth requirement. Replenish rubber mulch to 6 inches in all fall zones.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by November 28, 2025 · Correction status: Completed, December 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure nap equipment is non-porous, free from rips and tears. Replace torn nap mats throughout entire center.
Diapering and Soiled Clothing
Regulation code 61U · Correct by November 28, 2025 · Correction status: Completed, December 30, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure diaper changing mats are non-porous, free from rips and tears. Replace mat in the three's classroom used for pull-up changes. Ensure trash cans used for diapers are lined with a plastic bag. Add liner to can in the pre-k classroom.
Administration of Medication
Regulation code 63U · Correct by November 28, 2025 · Correction status: Completed, January 16, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure every medication has a completed Medication Administration Record (MAR) that accompanies it. Review and correct MAR's as needed. Ensure each medication is labeled with the child's name. Review and add names to medications, as needed. Ensure medications are not expired or kept on site for children who are no longer enrolled. Complete a review all medications to ensure accuracy and need, return back to families or dispose, as needed.
Emergency Planning
Regulation code 66U · Correct by November 28, 2025 · Correction status: Completed, December 15, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure each classroom has emergency evacuation diagrams posted. Post routes.
License Renewal
Regulation code 8U · Correct by November 28, 2025 · Correction status: Completed, November 18, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure renewal application at least 60 days prior to license expiration. Submit renewal application.
November 7, 2024 · Unannounced Full Compliance Review · 8 violations
Personnel Files
Regulation code 30U · Correct by December 6, 2024 · Correction status: Completed, January 29, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. One staff needs DEEDS certification and adult health appraisal with TB screening. One staff needs CPR/First Aid, adult health appraisal with TB screening, two attempts at service letters, and one more reference if no service letter is received. One staff needs OCCL's Health and Safety Training for Child Care Professionals and an application, resume, or personal data sheet. One staff needs four references. One staff needs an annual review of child abuse and neglect and an adult health appraisal with TB screening. Two staff need OCCL's Health and Safety Training for Child Care Professionals and four references. One staff needs OCCL's Health and Safety Training for Child Care Professionals, one more attempt at a service letter, references, and an adult health appraisal with TB screening. One staff needs OCCL's Health and Safety Training for Child Care Professionals. One staff needs four references. One staff needs an adult health appraisal with TB screening. Two staff needs staff orientation, OCCL's Health and Safety Training for Child Care Professionals, a job description, references, Release of Employment History, and service letters.
Child Files
Regulation code 40U · Correct by December 6, 2024 · Correction status: Completed, February 6, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. One child needs immunizations. Two children need an updated health appraisal with immunizations. One child needs a health appraisal, immunizations, and blood lead level test result. One child needs a blood lead level test result. One child needs immunizations and a blood lead level test result.
Children's Attendance
Regulation code 43U · Correct by December 6, 2024 · Correction status: Completed, November 7, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure the exact arrival of each child is documented. This was corrected at the visit when a child was signed into the pre-k classroom.
Hazardous Materials
Regulation code 45U · Correct by December 6, 2024 · Correction status: Completed, December 19, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure cleaners are locked up and inaccessible to children. A cleaner was observed in an unlocked cabinet in the young three's classroom.
Hand Washing
Regulation code 59U · Correct by December 6, 2024 · Correction status: Completed, November 7, 2024 · How the correction was shown (as published): Facility Visit
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Diapering and Soiled Clothing
Regulation code 61U · Correct by December 6, 2024 · Correction status: Completed, November 7, 2024 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure diaper mats are available in the three-year-old classrooms. This was corrected at the visit when mats were added.
Administration of Medication
Regulation code 63U · Correct by December 6, 2024 · Correction status: Completed, December 19, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure Medication Administration Records (MAR's) are filled out completely and accurately.
Activity Areas
Regulation code 75U · Correct by December 6, 2024 · Correction status: Completed, December 13, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure art supplies are available to children in the two-year-old classroom.
Older than 3 years (not counted in the summary above)
November 1, 2023 · Unannounced Full Compliance Review · 8 violations
Staff Qualifications
Regulation code 24U · Correct by November 15, 2023 · Correction status: Completed, November 2, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Staffing
Regulation code 26U · Correct by November 15, 2023 · Correction status: Completed, December 12, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure at least one Early Childhood Teacher is trained in day-to-day operations. Maintain correct ratios of Early Childhood Teachers or Administrators to other staff.
Personnel Files
Regulation code 30U · Correct by November 15, 2023 · Correction status: Completed, December 19, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. One staff person needs an annual review of Infant Safe Sleep and an annual review of Child Abuse and Neglect Reporting Procedures. One staff person needs four references. One staff person needs two attempts at receiving service letters and two references or four references if unable to obtain a completed service letter, an adult Health Appraisal with TB screening. Two staff need a second attempt at obtaining service letters and two references or four references if unable to obtain a completed service letter. Three staff need four references. One staff person needs a completed staff orientation, two references, and to complete OCCL's Health and Safety Training for Child Care Professionals. One staff person needs an annual review of Child Abuse and Neglect Reporting Procedures, Release of Employment, and a second attempt at obtaining service letters. Two staff need to complete staff orientation, OCCL's Health and Safety Training for Child Care Professionals, and need either two references with service letters or four references if unable to obtain service letters. One staff person needs to complete OCCL's Health and Safety Training for Child Care Professionals and needs either two references with service letters or four references if unable to obtain service letters.
Child Files
Regulation code 40U · Correct by November 15, 2023 · Correction status: Completed, December 5, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure monthly infant feeding schedules are complete, including all foods served to the child. Ensure the Parent's Right to Know and Screen Time Permission is completed for each child. Complete Medication Administration Record for anything other than soap and water.
Indoor Space
Regulation code 49U · Correct by November 15, 2023 · Correction status: Completed, November 20, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Equipment
Regulation code 57U · Correct by November 15, 2023 · Correction status: Completed, November 2, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure there is enough equipment in each classroom. The two-year-old classroom requires more books for language/literacy and the art supplies to be accessible to children.
Diapering and Soiled Clothing
Regulation code 61U · Correct by November 15, 2023 · Correction status: Completed, November 3, 2023 · How the correction was shown (as published): Document
The state's notes for this violation may name a person, so we don't show them here. They're in the state's published file (see Sources).
Feeding of Infants
Regulation code 72U · Correct by November 15, 2023 · Correction status: Completed, November 3, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Clean bottle warmers in the infant classrooms. Ensure the water temperature in the bottle warmers does not rise above 120 degrees Fahrenheit.
November 1, 2022 · Unannounced Full Compliance Review · 8 violations
Personnel Files
Regulation code 30U · Correct by November 15, 2022 · Correction status: Completed, November 16, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Two staff members needs administration of medication training/certification. One staff member needs a skills demonstration for CPR. One staff member needs annual review of safe sleep and annual review of abuse and neglect. Two staff members need orientation. Two staff members need a job description. Three staff members need two references. Two staff members need an adult health appraisal with TB risk assessment. One staff member needs release of employment history and corresponding service letters. One staff member needs a second documented attempt to obtain a service letter and two additional references.
Child Files
Regulation code 40U · Correct by November 15, 2022 · Correction status: Completed, November 21, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. One child needs a health appraisal, immunization record, and blood lead screening results. Two children need blood lead screening results. One child needs a completed MAR for aquaphor.
Hazardous Materials
Regulation code 45U · Correct by November 15, 2022 · Correction status: Completed, November 1, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Store hazardous materials and cleaners out of children's reach. Antibacterial wipes and disinfectant were observed in an unlocked cabinet in the two-year-old classroom. This was corrected when the items were placed out of the children's reach.
Air Quality and Windows
Regulation code 46U · Correct by November 15, 2022 · Correction status: Completed, November 1, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure screening, on windows, is in good repair. A window in the one-year-old classroom was observed open and no screen was in the window. This was discussed and corrected when the window was closed.
Indoor Space
Regulation code 49U · Correct by November 15, 2022 · Correction status: Completed, November 3, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all areas are clean. The trash can in the two-year-old classroom needs to be cleaned. The changing tables need to be cleaned in each classroom with a changing table present.
Outdoor Area
Regulation code 53U · Correct by November 15, 2022 · Correction status: Completed, December 7, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Repair the two gates within the outdoor play area to ensure they self-close and self-latch.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by November 15, 2022 · Correction status: Completed, November 3, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure crib mattresses are covered with a tight-fitting bottom sheet. Several sheets in the infant classroom are not tight-fitting to the mattress.
Diapering and Soiled Clothing
Regulation code 61U · Correct by November 15, 2022 · Correction status: Completed, November 3, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure a foot-activated trash can is used for diapers only. The infant classroom and the two-year-old classroom were observed using one trash can for regular trash and diapers.
June 2, 2022 · Enforcement Visit · 5 violations
Personnel Files
Regulation code 30U · Correct by June 17, 2022 · Correction status: Completed, July 6, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Seven staff members need administration of medication. Two staff members need CPR and first aid certifications. Eleven staff members need a professional development plan. Two staff members need annual review of safe sleep. Two staff members need annual review of abuse and neglect. Three staff members need orientation. One staff member needs a job description. Four staff members need two references. Two staff members need four references. One staff member needs an adult abuse registry check. Four staff members need an adult health appraisal with TB results. One staff needs release of employment history and corresponding service letters. Two staff members need a service letter.
Child Files
Regulation code 40U · Correct by June 17, 2022 · Correction status: Completed, July 6, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. One child needs an updated health appraisal, immunization record, and blood lead test results. Five children need blood lead test results.
Outdoor Area
Regulation code 53U · Correct by June 17, 2022 · Correction status: Completed, June 8, 2022 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replenish the mulch to protect the fall zone areas.
Diapering and Soiled Clothing
Regulation code 61U · Correct by June 17, 2022 · Correction status: Completed, June 2, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure a foot-activated trash can is used solely for diapers. This was corrected when a diaper pail was placed in the young ones classroom. Ensure disposable covers are used for each diaper change. This was corrected when disposable covers were put in the young ones classroom and the two-year-old classroom.
Activity Schedule
Regulation code 76U · Correct by June 17, 2022 · Correction status: Completed, June 2, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure daily schedules are posted in each classroom. This was corrected when a daily schedule was posted in the two-year-old classroom.
November 12, 2021 · Unannounced Full Compliance Review · 13 violations
Governing Body
Regulation code 15U · Correct by November 12, 2021 · Correction status: Completed, November 12, 2021 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure state and local laws are being followed. Two school-age children were observed not wearing a facial covering.
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by November 12, 2021 · Correction status: Completed, November 12, 2021 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff-to-child ratios are maintained at all times. Two aides were observed alone with a group of ten one-year-olds. This was corrected when a qualified staff member entered the classroom.
Personnel Files
Regulation code 30U · Correct by December 3, 2021 · Correction status: Completed, December 15, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Four staff members need CPR and first aid certification. Six staff members need administration of medication certification. Seven staff members need a professional development plan. One staff member needs annual review of safe sleep. Two staff members need annual review of abuse and neglect. Nine staff members need orientation. Four staff members need a job description. Two staff members need employee declaration and drug/alcohol statements. Two staff members need receipt of verifications from fingerprinting. Three staff members need adult abuse registry checks. Seven staff members need an adult health appraisal with TB results. One staff member needs an adult health appraisal. One staff member needs TB results. Thirteen staff members need service letters.
Staff Attendance
Regulation code 36U · Correct by November 12, 2021 · Correction status: Completed, November 12, 2021 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff attendance is documented at the point of service. Staff attendance was not documented in the three-year-old classroom and the older infant classroom. This was corrected at the visit when all staff signed in.
Child Files
Regulation code 40U · Correct by December 3, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure child files are complete. Five children need development plans.
Hazardous Materials
Regulation code 45U · Correct by December 3, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Remove hazardous materials from children's reach in the young one's and older one's bathrooms.
Indoor Space
Regulation code 49U · Correct by December 3, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Repair the broken toilet seat in the three-year-old classroom. Ensure all outlets are covered in the three-year-old classroom, young infants classroom, older infants classroom, young ones classroom, older ones classroom, and two-year-old classroom. Purchase a covered trash can for the three-year-old classroom.
Outdoor Area
Regulation code 53U · Correct by December 3, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Replenish the mulch in all the fall zones to ensure the mulch is nine inches deep.
Sleeping Accommodations and Safe Sleep Environments
Regulation code 56U · Correct by December 3, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure top and bottom coverings are provided. Two children in the older one classroom were observed without a top covering. This was corrected when they were provided a top covering. Label the rest equipment in the three-year-old classroom.
Diapering and Soiled Clothing
Regulation code 61U · Correct by December 3, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Purchase a non-absorbent diaper mat, disposable cover and foot operated trash can for the three-year-old classroom. Post a diaper procedure in the three-year-old classroom. Purchase a foot operated trash can for the older infants classroom, young ones classroom, and older ones classroom.
Activity Schedule
Regulation code 76U · Correct by December 3, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Post a daily schedule in the young infants classroom.
Infant and Toddler Care
Regulation code 77U · Correct by December 3, 2021 · Correction status: Completed, December 2, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Purchase comfortable seating for staff in the older infants classroom.
License Renewal
Regulation code 8U · Correct by December 3, 2021 · Correction status: Completed, November 12, 2021 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure the renewal application is submitted 60 days prior to the license expiration.
Complaint investigations
All 25 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed September 30, 2026 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 14, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding not following the non-discrimination policy, improper staff-to-child ratio, staff being responsible for other duties while caring for children, improper use of screen time, a dirty kitchen, not washing, rinsing, and sanitizing dishes, not keeping the center clean, not keeping food and drink free from spoilage, insect infestation, spiders on outdoor playground, not providing truthful information by documenting a fire drill that did not occur, fire drills, using the sinks meant for cleaning for food, and a lack of positive behavior supports. An investigation was conducted on August 19, 2026. This complaint is substantiated for improper staff-to-child ratio, because according to the attendance record reviewed for July 31, 2026, five infants were present with one staff from 11:54 am 12:55 pm. This complaint is substantiated for staff being responsible for other duties, because while not all staff admitted to having the center phone, one staff person admitted to being the one who gave the center phone to classroom staff. This complaint is substantiated for improper use of screen time because staff interviewed stated one-year-old's are given the tablet to watch music videos for dancing or other videos while staff are preparing lunch. This complaint is substantiated for failure to maintain the center in a clean condition. The pre-K classroom was observed to be unclean, particularly the carpet, which was stained and had what appeared to be food smashed into it. This complaint is substantiated for insect infestation because gnats were observed swarming around the sinks in the kitchen. This complaint is substantiated for spiders being on the playground because large areas of webbing were observed on the play equipment within easy reach of children, and staff interviewed stated the center does not have a procedure for checking the playground before use. This complaint is substantiate d for evacuation drills because according to staff interviewed, an evacuation drill was not conducted in July. There is not enough evidence to substantiate the allegation Administrator #1 screamed at a child on August 4, 2026. While some staff interviewed stated they heard Administrator #1 yelling at a child, they could not provide details, and Administrator #1 and several other staff denied the accusation. There is no evidence to substantiate the allegation Owner #1 made discriminating remarks about a staff person because staff interviewed, including Owner #1, denied this allegation. There is no evidence to substantiate the allegation the kitchen was dirty. The kitchen was observed to be in satisfactory condition. There is no evidence to substantiate the allegation the dishes were not being properly cleaned and sanitized, because according to staff interviewed, the dishes are being properly cleaned and sanitized in a dishwasher, and according to staff interviewed, they arrive to the classroom clean. There is no evidence to substantiate the allegation expired milk was served to children. According to staff interviewed, there was a jug of expired milk in the hallway waiting to be thrown out, and it was never served. There is no evidence to substantiate the allegation food preparation was occurring in the sinks, because staff interviewed stated any food placed in the sink was placed within a clean bowl first. The allegation the center falsified July's evacuation drill is unsubstantiated, because according to the binder of drills, there were none documented for July and staff admitted they did not conduct one. Additional concerns noted were milk was observed being stored in a reusable container without proper labeling or a listed expiration date and the baseboard in the pre-k classroom's bathroom was peeling off the wall.
Completed August 12, 2026 · Result: Unsubstantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On July 23, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding safety hazards. An investigation was conducted on July 29, 2026. This complaint is unsubstantiated, because the bookshelf which fell on top of Child #1 was child-sized, not requiring wall anchoring.
Completed July 28, 2026 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On June 25, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding not providing truthful information and lack of supervision. An investigation began on July 1, 2026, and concluded on July 6, 2026. There is no evidence to substantiate this complaint, because according to staff interviewed and video footage reviewed, two staff were participating in circle time, when Child #1 and Child #2 were running around the classroom. Though the videos did not have audio, staff interviewed stated they attempted to verbally redirect the children. The video shows Child #2 scratching the face of Child #1, at which point, Staff #4 interceded. Staff interviewed stated Child #1 sustained one scratch.
Completed October 15, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On September 24, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding unqualified staff being alone with children, not keeping the center clean, not having a qualified administrator, and being disrespectful. An investigation was conducted on October 1, 2025. There is no evidence to substantiate this complaint because the center has a qualified early childhood administrator with both infant/toddler and school-age specialized training, and he/she functions in this role. There is no evidence to substantiate the allegation that an unqualified staff person under the age of 18 is alone with children because both Administrator #1 and Staff #2 denied this allegation. Additionally, attendance records reviewed showed Staff #1 in the classrooms with another qualified staff person. There is no evidence to substantiate the allegation the administration was disrespectful because Administrator #1 denied this allegation. There is no evidence to substantiate the allegation the center is dirty, including the carpets, because LS #1 walked through the center, stepping into several classrooms to check the cleanliness, and all appeared satisfactory. Additionally, Administrator #1 stated Owner #1 has contracted with a company to come into the center at least weekly to clean and buff the tile floors in the hallway and classrooms. Administrator #1 also added he/she closes the center and ensures the classrooms are cleaned appropriately.
Completed September 3, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed August 27, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed August 13, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On July 24, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline and accident/injury requirements. An investigation was conducted on July 30, 2025. There is no evidence to investigate this complaint because staff denied the allegations and the accident/injury reports provided had all of the required information.
Completed June 3, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On May 7, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio and the administrator not being present 50 % of the hours of operation and functioning in that role. An investigation began on May 14, 2025, and concluded on May 16, 2025. This complaint is substantiated because according to staff interviewed, Administrator #1 does not sign in or out at the center; therefore, it cannot be determined he/she is there the appropriate amount of time. There is no evidence to substantiate the allegation the three-year-old classroom was not following staff-to-child ratio, because according to video clips submitted to OCCL for the classroom on May 1, 2025, there were at least two staff present with 11 children throughout the entire day. A concern noted was staff not correctly signing into the three-year-old classroom to indicate they were present because attendance records for May 1, 2025, only have one staff member signed in.
Completed May 16, 2025 · Result: Unsubstantiated
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Completed May 6, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On April 21, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. On April 17, 2025, center staff emailed Licensing Specialist (LS) #1 to self-report a situation observed on video of a staff person being rough with a child. The center staff emailed the video footage to LS #1, reported the incident as required, and the staff person was immediately terminated from employment at the center. An investigation began on April 17, 2025, when the video was initially reviewed and concluded on April 23, 2025, with a visit to the center. This complaint is substantiated because according to the two videos reviewed, Staff #2 was observed roughly handling Child #1, including pulling him/her off a table by one arm and appearing to push him/her away.
Completed April 22, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed February 19, 2025 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed February 6, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed January 9, 2025 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On December 12, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation was conducted on December 12, 2024. This complaint is substantiated because video footage shows Staff #2 lifting a child by one arm and pulling her to her nap mat. Additional concerns noted include Staff #2 completing diaper changes on four different children and did not utilize a disposable cover, did not clean and sanitize the diaper-changing mat, and did not complete handwashing for herself or the children. On two separate occasions, during the diaper change, Staff #2 walked away while the children were left on the changing table.
Completed October 8, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On September 13, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding accident/injury reports and lack of supervision. An investigation was conducted on September 19, 2024. This complaint is substantiated because one of the two injuries alleged to have occurred at the center was not documented on the accident/injury log, and a notice was not sent to the parent/guardian. There is no evidence to substantiate the allegation of lack of supervision because video footage shows staff intervening within four seconds of Child #1 and another child fighting. The resulting scratches on Child #1's face were documented on the accident/injury log; however, Child #1 was disenrolled by the parent/guardian before the center was able to obtain their signature. A concern noted was OCCL was not notified within five business days of the termination of one of the administrators, which occurred on September 3, 2024.
Completed September 10, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 27, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio, lack of supervision, and accident/injury report procedures. An investigation was conducted on August 29, 2024. There is no evidence to substantiate this complaint because attendance records reviewed for August 26, 2024 August 29, 2024, showed the one-year-old classroom being in compliance with staff-to-child ratio. Additionally, documentation shows four accident/injury reports from June 2024 August 2024, were signed by the parent. Two of the four reports were for a biting injury. Staff interviewed stated one staff person in the classroom on August 26, 2024, at the time of the most recent bite was changing a diaper and the other staff person was with the children. The staff person who worked in the classroom prior to August is no longer employed.
Completed September 4, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On July 23, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding cell phone usage and not teaching by example by not being respectful. An investigation was conducted on July 31, 2024. There is no evidence to substantiate the complaint because although Staff #1 admitted to using a cell phone to record videos while children were in care, OCCL is unable to determine when the videos were recorded to determine if there was sufficient staff in the classroom. Additionally, while children can be heard in the background of one video viewed, OCCL cannot confirm that the inappropriate music could be heard by the children.
Older than 3 years (not counted in the summary above)
Completed November 9, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed August 29, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on July 10, 2023, regarding concerns of a custody agreement not being followed. An investigation was conducted on July 27, 2023. There is no evidence to substantiate this complaint because Parent #2 picked Child #1 up from care on Friday, July 7, 2023. According to the custody agreement on file for Child #1, the parent whose week is ending shall drop off the child at daycare on Monday morning, and the parent whose week is beginning shall pick the child up. Therefore, Parent #1 should have been the parent to pick Child #1 up. However, the custody agreement allows for modifications when both parties come to a mutual agreement. The parents of Child #1 made a mutual agreement in writing to modify the agreement for July 7, 2023.
Completed July 11, 2023 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed March 28, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on March 9, 2023, regarding not having enough staff to operate, unqualified staff alone with children, and staff-to-child ratios. An investigation was conducted on March 20, 2023. This complaint is substantiated because the attendance record for January 23, 2023, showed an intern alone with four infants from 1:09 pm to 2:30 pm and a second attendance record for January 25, 2023, showed an intern and an aide alone with up to seven infants from 1:30 pm to 2:04 pm. A concern noted was staff attendance was not properly documented during the visit. One staff member was not present in the one-year-old classroom and still signed in and another staff member was present in the classroom, but not signed in.
Completed October 26, 2022 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed April 21, 2022 · Result: No Evidence to Substantiate with Concern
Type (as published): OCCL Standards Complaint
The state's summary (as published)
OCCL received a complaint on April 14, 2022, regarding improper staff-to-child ratios. An investigation was conducted on April 19, 2022. There is no evidence to substantiate the complaint because classrooms were observed following proper staff-to-child ratios and the reviewed attendance records from April 11th and 18th showed ratios were being maintained. Concerns noted were staff and children's attendance were not being documented correctly. Children were signed into multiple classrooms without being signed out. Staff signed into multiple classrooms and not signed out.
Completed April 4, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
OCCL received a complaint on March 29, 2022, regarding improper discipline and improper staff-to-child ratios. An investigation was conducted on March 30, 2022. The complaint is substantiated because video footage showed a staff member improperly discipline a child by grabbing his arm, pushing his head back and then pulling him by his arm away from the sand table. There is no evidence to substantiate the allegation of improper staff-to-child ratios because the reviewed video footage showed the Pre-K classroom was following proper staff-to-child ratios. An additional concern noted was staff attendance was not being properly documented. According to attendance records from March 25, 2022, and March 28, 2022, staff were not signed into the Pre-K classroom.
Completed December 13, 2021 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
OCCL received a complaint on December 6, 2021, regarding lack of supervision. An investigation was conducted on December 10, 2021. The complaint is substantiated because staff admitted to Child #1 getting out of the classroom through the back door in the three-year-old classroom.
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More programs in Dover · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.