Find a program / Delaware / Dover / KENT COUNTY COMMUNITY ACTION AGENCY, INC.
Child care center · Dover, DE
KENT COUNTY COMMUNITY ACTION AGENCY, INC.
A licensed child care center in Dover, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 120A S GOVERNORS AVE, Dover, DE 19904
Phone: (302) 678-1949
Ages served: 1 year through 12 years.
Age group: Toddler through School-Age
Licensed capacity: 126 children
OCCL license number: 28134
Current enforcement action (as published): none listed in the state's file
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. No facility injuries reported. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 0 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 0 violations cited on these visits
- 1 complaint investigation completed (Substantiated: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 2 visits with violations in the state's file (which starts November 12, 2021), newest first, with 10 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
Older than 3 years (not counted in the summary above)
September 7, 2023 · Unannounced Full Compliance Review · 8 violations
General Qualifications
Regulation code 28U · Correct by September 22, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Ensure staff members have a comprehensive background check every five years. Send copy of the fingerprint receipt .
Personnel Files
Regulation code 30U · Correct by September 22, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Complete files are needed for the following staff members: Staff #1 needs an updated fingerprint Staff #2 needs needs annual training, OCCL Health and Safety training and an updated fingerprint Staff #3 needs an annual training, professional development plan, annual abuse and neglect and OCCL health and safety training Staff #4 needs annual training hours, OCCL health and safety training and updated fingerprint Staff #5 needs annual training hours, OCCL health and safety training and updated fingerprint Staff #6, 7 and 10 needs updated fingerprints Staff #8 needs annual training hours, OCCL health and safety training, professional development plan, annual abuse and neglect and updated fingerprint Staff #9 needs annual training hours, OCCL health and safety training and updated fingerprint
Staff Attendance
Regulation code 36U · Correct by September 22, 2023 · Correction status: Completed, October 6, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff members document there exact arrival and departure times when working in the classrooms. Submit staff attendance record from 9-8-2023 to 9-15-2023.
Child Files
Regulation code 40U · Correct by September 22, 2023 · Correction status: Completed, October 6, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Complete child files are needed for the following children: Child #3 needs hours and days of attending, immunization and lead blood test results and a developmental plan Child #5 needs hours and days of attending and developmental plan Child #6,8,9 needs hours and days of care Child #10 needs date of enrollment, hours and days of care
Children's Attendance
Regulation code 43U · Correct by September 22, 2023 · Correction status: Completed, October 6, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure to document the exact arrival and departure of children in care for each classroom. Send attendance from 9-8-2023 to 9-15-2023
Outdoor Area
Regulation code 53U · Correct by September 22, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Repair or replace the wooden gate in the child care outdoor area. Remove broken toys from the outdoor play area, add additional mulch to the fall zones and remove all hazards (leaves) from the outdoor play area. Send pictures
Diapering and Soiled Clothing
Regulation code 61U · Correct by September 22, 2023 · Correction status: Completed, September 7, 2023 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure diaper changing table is five feet from the handwashing sink. ( corrected at the visit when the changing table was moved to the bathroom area)
Lesson Plans
Regulation code 74U · Correct by September 22, 2023 · Correction status: Completed
Licensing specialist's notes (as published)
Provide lesson plans for each classrooms that include the weekly opportunities for special activities.
October 25, 2022 · Unannounced · 2 violations
Staff Attendance
Regulation code 36U · Correct by October 25, 2022 · Correction status: Completed, October 25, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff are documenting their arrival and departure times accurately. The Pre-K room did not have an attendance record for 10/25/22. This was discussed and corrected when an attendance record for the day was created.
Children's Attendance
Regulation code 43U · Correct by October 25, 2022 · Correction status: Completed, October 25, 2022 · How the correction was shown (as published): Facility Visit
Licensing specialist's notes (as published)
Ensure staff are documenting the children's arrival and departure times accurately. The Pre-K room did not have an attendance record for 10/25/22. This was discussed and corrected when an attendance record for the day was created.
Complaint investigations
All 3 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published.
Completed December 8, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Older than 3 years (not counted in the summary above)
Completed October 6, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on August 31, 2023, regarding improper discipline, unqualified staff alone with children, drug usage, having visitors during child care hours, not allowing parents in the building, and transportation procedures. An investigation was conducted on September 7, 2023. There is no evidence to substantiate this complaint because the staff members who were interviewed denied the allegations in the complaint. The center does not provide transportation. All staff who are in the classrooms caring for children have a DEEDS certification and are qualified to be alone with children. The licensing specialists observed a parent entering the center to pick up her child and the licensing specialists did not observe any drug usage at the center.
Completed October 28, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on July 18, 2022, regarding improper discipline. This complaint was also self-reported to OCCL and law enforcement. OCCL received clearance from law enforcement to investigate the complaint on October 17, 2022. An investigation was conducted on October 20, 2022. The complaint is substantiated for improper discipline because staff confirmed Staff #2 hit Child #1. A concern noted was, one staff member was supervising eight children ages one and two during nap time, and about half of the children were awake.
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More programs in Dover · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.