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Child care center · Bear, DE
GREAT NEW BEGINNINGS OF ST. ANDREWS
A licensed child care center in Bear, Delaware, with its state inspection and complaint history from the Delaware Office of Child Care Licensing (OCCL).
Program details
Program type: Licensed child care center
Address: 14 SAINT ANDREWS DR, Bear, DE 19701
Phone: (302) 838-1000
Ages served: 6 weeks through 12 years.
Age group: Infant through School-Age
Licensed capacity: 161 children
OCCL license number: 570535
Current enforcement action (as published): none listed in the state's file
Special conditions (as published): Variance
Injuries reported to the state (as published): the state's file lists injuries in the last 5 years that needed medical or dental treatment. 2026: 6 facility injuries. No facility deaths reported. 2025: 4 facility injuries. No facility deaths reported. 2023: 4 facility injuries. No facility deaths reported. 2022: 3 facility injuries. No facility deaths reported. 2021: 5 facility injuries. No facility deaths reported.
View the official record on Delaware's child care search (search for the program's name).
Inspection history
Last 3 years (November 12, 2023 to November 12, 2026, when the state's files were last updated)
- 4 visits where violations were cited (the state's file doesn't list visits where nothing was cited)
- 4 violations cited on these visits
- 8 complaint investigations completed (No Evidence to Substantiate: 7; Substantiated: 1)
A violation means a licensing specialist found that a Delaware licensing rule wasn't met. The state gives the program a date to correct each one and records when it was corrected. Complaint results use the state's own terms, as published. Read the official record for details.
Visits with violations
All 5 visits with violations in the state's file (which starts November 12, 2021), newest first, with 6 violations in all. The state's file lists only visits where a rule was cited, so visits where nothing was cited are not shown. Each violation shows the state's short title for the rule, its regulation code, the date the state set for the fix and the correction status as published.
April 14, 2026 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by May 8, 2026 · Correction status: Completed, April 28, 2026 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure staff files are complete. Staff #1 and 3 need health appraisals. Staff #1 and 2 need CPR/FA. Staff #1 needs OCCL health and safety training.
September 29, 2025 · Complaint Visit · 1 violation
Ratios, Group Size, and Supervision
Regulation code 27U · Correct by September 29, 2025 · Correction status: Completed, September 29, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Child #1 was left unsupervised in the classroom on September 26, 2025. Both staff members were addressed and placed on a strict probation period and LS #1 received the probation letters.
April 3, 2025 · Unannounced Full Compliance Review · 1 violation
Personnel Files
Regulation code 30U · Correct by May 2, 2025 · Correction status: Completed, May 2, 2025 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Staff #1 needs CPR/FA, OCCL health and safety training and Administration of Medication.
April 4, 2024 · Unannounced Full Compliance Review · 1 violation
Orientation
Regulation code 32U · Correct by May 3, 2024 · Correction status: Completed, April 5, 2024 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all new employees have completed OCCL's health and safety training before providing care to children. Staff #1 needs to complete the training.
Older than 3 years (not counted in the summary above)
April 3, 2023 · Unannounced Full Compliance Review · 2 violations
Personnel Files
Regulation code 30U · Correct by May 15, 2023 · Correction status: Completed, May 1, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all staff files are complete. Staff #2 and #3 need a CPR/First aid certificate. Staff #3 needs administration of medication, OCCL's health and safety training, and a health appraisal with TB results.
Child Files
Regulation code 40U · Correct by April 20, 2023 · Correction status: Completed, April 25, 2023 · How the correction was shown (as published): Document
Licensing specialist's notes (as published)
Ensure all child files are complete. Child #3 needs a signed parents' right-to-know form and permission for screen time.
Complaint investigations
All 13 complaint investigations in the state's file (which starts November 29, 2021), newest first, with the result and the state's summary as published. In the state's summaries, "IA" is the state's Institutional Abuse Unit.
Completed October 1, 2025 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed December 4, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on November 20, 2024, regarding unsanitary conditions in the center. An investigation was conducted on November 25, 2024. Based on the results of this investigation there is no evidence to substantiate this complaint for unsanitary conditions. After interviewing the administration and observation of the classrooms, the child care center had no evidence of unsanitary conditions with odors of any kind.
Completed June 24, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed May 30, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed May 30, 2024 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on April 26, 2024, regarding children having access to hazardous materials and lack of supervision. An investigation was conducted on May 3, 2024. Based on the results of this investigation this complaint is substantiated for children having access to hazardous materials and lack of supervision in the classroom. On April 25, 2024, Staff #1 brought a vape pen into the classroom where it was in Child #1's possession for two minutes without the staff member's awareness.
Completed March 7, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary of this complaint may name a person, so we don't show it here. It's in the state's published file (see Sources).
Completed February 22, 2024 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing received a complaint on February 2, 2024, regarding staff not following correct diapering procedures and lack of supervision on the playground. An investigation was conducted on February 6, 2024. Based on the results of this investigation there is no evidence to substantiate that staff are not following correct diapering procedures because both classroom staff stated they follow proper diapering procedures in the classroom. Also, daily logs from the two-year-old classroom show children's diapers are being checked hourly and being changed as required. There is no evidence to substantiate staff are not supervising the children during outside times because video footage observed showed staff monitoring the outdoor play area and interacting with children.
Completed January 30, 2024 · Result: No Evidence to Substantiate
Type (as published): IA Investigation
The state's file has no summary for this investigation.
Older than 3 years (not counted in the summary above)
Completed October 17, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on September 26, 2023, regarding allegations of lack of supervision and incorrect ratios. This complaint is substantiated for incorrect staff-to-child ratios because a classroom was out of staff-to-child ratio based on a review of attendance records. There is no evidence to substantiate this complaint for lack of supervision because based on video evidence and staff interviews, children were being appropriately supervised at the time of the incident.
Completed August 1, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on June 12, 2023, regarding safe sleep violations and a staff member being under the influence of alcohol while caring for children. An investigation was conducted on June 16, 2023. There is no evidence to substantiate this complaint because the administrator and all staff interviewed denied any knowledge of either of the allegations having occurred.
Completed June 2, 2023 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
The Office of Child Care Licensing (OCCL) received a complaint on April 27, 2023, regarding multiple allegations for the care of infants and lack of respectful communication. An investigation was conducted on May 1, 2023. The complaint is substantiated for inappropriate care of infants based on documentation of infant sleep checks, infant feeding, and infant diapering which was provided by the center. There was no evidence to substantiate this complaint for lack of respectful communication, based on interviews of staff who were present at the time.
Completed April 3, 2023 · Result: No Evidence to Substantiate
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On March 23, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper care of infants. An investigation was conducted on March 29, 2023. There is no evidence to substantiate the complaint for improper care of infants because an administrator and specialists scanned through video footage of the infant classroom on March 21, 2023, and did not observe any of the alleged actions occurring. Staff interviewed denied observing any staff moving children harshly or speaking in an inappropriate tone.
Completed September 12, 2022 · Result: Substantiated
Type (as published): OCCL Standards Complaint
The state's summary (as published)
On August 30, 2022, OCCL received a complaint for improper discipline. An investigation was conducted on September 1, 2022. This complaint was substantiated because a child was sent to the bathroom when crying to calm down, and video footage showed a child was physically moved to sit on a carpet. The staff member was terminated as a result of these incidents.
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More programs in Bear · Delaware child care rules
Sources
- Licensed Child Care Providers and Facilities: program details, enforcement action and injuries report.
- Child Care Licensing Compliance Review Information: visits, violations, corrections and specialist notes.
- Child Care Licensing Complaint Reviews: complaint investigations, results and summaries.
All three are published by the Delaware Office of Child Care Licensing on data.delaware.gov as Public Domain and cover about the last five years. State files updated November 12, 2026. We show the state's text as published. Program details last checked October 21, 2026.