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Childcare center · Norwalk, CT

CIFC/ GREATER NORWALK HEAD START - FRANKLIN

A licensed child care center in Norwalk, Connecticut, with its state inspection history from the Connecticut Office of Early Childhood (OEC).

Program details

Program type: Licensed child care center

Address: 165 FLAX HILL RD, Norwalk, CT 06854

Phone: (203) 743-3993

OEC license number: DCCC.70422

View the official record on Connecticut's eLicense lookup (search license number DCCC.70422).

Inspection history

Last 3 years: November 12, 2023 to November 12, 2026, when the state's files were last updated

  • 3 inspections
  • 17 violations cited on these visits

A violation means an inspector found a licensing rule wasn't met at the time of the visit. Programs are expected to fix what was cited, and the state often asks for a written corrective action plan. Read the official record for details.

Below are all 9 visits in the state's files from March 26, 2019 to January 12, 2026, newest first, with 35 violations in all. A follow-up visit checks on violations cited earlier. Each violation shows OEC's short title for it and the regulation cited. The rule text shows which regulation was cited, not what the inspector saw; ask the program or OEC for details. A case result of "Corrective Action Plan" means the state asked the program for a written plan to fix what was cited, and "Closed" means the state lists the case as closed. Case results and status are shown as the state published them.

  1. January 12, 2026 · Unannounced inspection (full) · 4 violations

    Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2026-148

    • 066- Licensed premises-clean, good repair, hazard free-maintenance program

      Regulation: 19a-79-7a(c)(2)

      Rule cited (text as published)

      For programs serving children younger than school age, the building, equipment and furnishings shall be maintained in a good state of repair. A maintenance program shall be established that ensures that the interior, exterior and grounds of the building are maintained, kept clean and orderly, free from accumulations of refuse, dampness, stagnant water, dilapidated structures and other health and safety hazards.

    • 088- Walls/ceilings/floors/rugs-clean, good repair

      Regulation: 19a-79-7a(e)(5)

      Rule cited (text as published)

      Walls, ceilings, floors and rugs shall be maintained in a state of good repair and be washable or easily cleanable. Rugs, if used, shall not present a tripping or slipping hazard.

    • 095- Potentially hazardous substances, materials – labeled, inaccessible to children

      Regulation: 19a-79-7a(e)(10)

      Rule cited (text as published)

      Potentially hazardous substances and materials in the child care centers and group child care homes shall be stored in a labeled container identifying the exact contents and dilutions, used according to the manufacturer's instructions and for the intended purpose, handled in a safe manner and inaccessible to children.

    • 161- Authorized prescriber/parent permission

      Regulation: 19a-79-9a(b)(3)(A-B)

      Rule cited (text as published)

      Except for nonprescription topical medications, no medication shall be administered to a child without the written order of an authorized prescriber and the written permission of the child's parent(s) which shall be on file at the facility. Individual written medication administration records for each child shall be written in ink, reviewed prior to administering each dose of medication and kept on file at the facility for at least three years after the child is no longer attending the program.

  2. January 21, 2025 · Unannounced inspection (full) · 9 violations

    Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2025-243

    • 014-2.8 yr olds enrolled in preschool-authorization

      Regulation: 19a-79-3a(l)

      Rule cited (text as published)

      A child care center or group child care home with a preschool endorsement may deem a child who is thirty-two to thirty-six months of age, inclusive, to be three years of age for purposes of enrolling such child in a preschool program provided such child care center or group child care home receives written authorization from such child's parent and the director to so enroll such child in the preschool program. The written authorization shall be kept on file at the child care center or group child care home and available to the Office upon request.

    • 033-Professional development

      Regulation: 19a-79-4a(a)(2)-(h)(1-2)

      Rule cited (text as published)

      Documentation of professional development for each program staff who cares for the children, including new employee orientation and annual training for current program staff on the child care center or group child care home policies, plans and procedures. Program staff, including the director, shall complete health and safety training no later than three months after the date of hire. Written verification of ongoing training that is at least one percent of the total annual hours worked. As of April 1, 2025, such annual training shall include content as defined in 45 CFR § 98.41(a)(1)(i) to (a)(1)(xi). Such education may include, but is not limited to, early education and child development, licensing and regulations, emergency preparedness, prevention and control of infectious diseases, prevention of sudden infant death syndrome and use of safe sleep practices, administration of medication, prevention and response to emergencies due to food and allergic reactions, building and physical premises safety, protection from hazards, bodies of water, and vehicular traffic; handling and storage of hazardous materials and the appropriate disposal of bio contaminants; child maltreatment, prevention of shaken baby syndrome and abusive head trauma, precautions in transporting children, pediatric first aid and cardiopulmonary resuscitation, nutrition and programming for children with disabilities or special health care needs.

    • 035- Consultants

      Regulation: 19a-79-4a(i)(1-2)

      Rule cited (text as published)

      An education consultant shall be available to the operator and program staff for advice and support regarding the educational content and practice of the program. A person needs to apply for approval to be an education consultant. Program staff shall not serve as education consultants for programs in which they provide direct care or direct program supervision in a non-consultative role; or in a program with the same operator as a program in which they provide direct care or direct program supervision in a non-consultative role. Specific duties of the education consultant shall include, but not be limited to making, at a minimum, annual site visits to the facility, reviewing daily plans, curriculum documents, and educational policies for the developmental and age appropriate practices, observing program staff interactions, use of materials and equipment, implementation of plans and approaches to classroom management; and providing feedback on documentation review and classroom observations to the director and head teacher. A health consultant shall be available to the operator and program staff for advice regarding the health of the children and the health program. Specific duties of the health consultant shall include, but not be limited to making, at a minimum, quarterly site visits to facilities that serve children three years of age and older; or for group child care homes, facilities that operate no more than three hours per day, or facilities that enroll only school age children, semi-annual site visits. Facilities that are closed during the summer months may omit the summer quarterly visit. Site visits shall be made by the health consultant during customary business hours when the children are present at the facility. Specific duties include, but are not limited to reviewing health and immunization records of children and program staff, reviewing the contents, storage and plan for maintenance of first aid kits, observing the indoor and outdoor environments for health and safety, observing children's general health and development, observing diaper changing and toileting areas and diaper changing, toileting and hand washing procedures, reviewing the policies, procedures and required documentation for the administration of medications, including petitions for special medication authorizations needed for programs that administer medication, assisting in the review of individual care plans for children with special health care needs or children with disabilities, as needed; and quarterly review of all injury, illness, incident and accident reports. A social service consultant shall be available to the operator and program staff for advice regarding the emotional needs, program staff support and the social service program. A registered dietitian consultant shall be available to the operator and program staff for advice regarding nutrition and food service for those programs that prepare or plan meals. A written plan for consultation services shall be developed, signed annually by the consultant and implemented. Consultative service shall include, but not be limited to an annual review of written policies, plans and procedures that relate to the services provided by the consultant, availability by telecommunication for advice regarding problems, availability, in person, of the consultant to the program, consulting with administration and program staff about specific problems, acting as a resource person to program staff and the parent(s) to include coordinating services and assisting families and program staff in identifying necessary resources, and seeking and supporting the collaboration of multiple consultants serving the program. The activities and observations required by each consultant shall be documented in a consultation log that is kept on file at the facility for two years.

    • 050- Food Service Inspection

      Regulation: 19a-79-6a(a)(5)

      Rule cited (text as published)

      All areas used for the preparation and serving of meals in child care centers shall meet the requirements as set forth in the Department of Public Health's Model Food Code, of the Regulations of Connecticut State Agencies. Child care centers that prepare food shall maintain at the child care center and make available to the Office upon request a copy of a current and full food service inspection report issued by the local director of health.

    • 062- Fire marshal codes/certificate

      Regulation: 19a-79-7a(a)(2)

      Rule cited (text as published)

      The operator shall comply with all local codes and ordinances, including the State of Connecticut Fire Safey Code. These codes include but are not limited to: inspections by the fire marshal, ensuring fire marshal inspection certificates are on file, smoke detectors, fire extinguishers and documentation of fire drills.

    • 067- Schl age only premises- sanitary, hazard free

      Regulation: 19a-79-7a(c)(3)

      Rule cited (text as published)

      For programs serving exclusively school age children, the building, equipment and furnishings shall be maintained sanitary and free of health and safety hazards.

    • 070- Lead Paint- testing, management plans

      Regulation: 19a-79-7a(c)(6)(A-D)

      Rule cited (text as published)

      If the child care center or group child care home is housed in any portion of a building that was constructed prior to 1978, the operator shall submit to the Office and maintain documentation on file at the child care center or group child care home of the following. Prior to use, all space used by staff, program staff, and children shall have undergone a comprehensive lead inspection by a lead consultant licensed by the Department of Public Health. Such lead inspection shall include testing of representative components of each type of painted surface throughout the facility, dust wipes sampling of a window well, window sill and floor in each room, hallway and entry/egress areas, and testing of bare soil areas in the child play areas. Identified toxic level(s) of lead on defective surface(s) as those terms are defined in section 19a-111-1 of the Regulations of Connecticut State Agencies shall be remediated by an EPA Certified Firm using lead-safe work practice standards. All intact surfaces, including areas that have undergone remediation, for paint and soil shall be documented on a lead management plan that has been approved by the local director of health and shall be monitored in accordance with the approved plan by the operator. A letter issued by the local director of health confirming that appropriate action to remediate identified lead hazards has been completed, that clearance dust wipes have passed and that an approved lead management plan is on file.

    • 160- Medication Trainings

      Regulation: 19a-79-9a(b)(1)(A-F)-(2)(A-C)

      Rule cited (text as published)

      Prior to the administration of any medication, the director(s), head teacher(s), program staff or group child care home provider(s) who are responsible for administering the medications shall first be trained by a pharmacist, physician, physician assistant, advanced practice registered nurse or registered nurse in the methods of administration of medications and shall receive written approval from the trainer which indicates that the trainee has successfully completed a training program as required herein. In addition to being trained in the methods of medication administration, such trained staff may administer injectable medications by a premeasured, commercially prepared auto-injector used to treat allergic reactions or other type of injectable medication and rectal medications, only after he or she has successfully completed a training program on the administration of such type of medication. After completing such training, the director, head teacher, program staff or group child care home provider shall annually have his or her skills and competency in the administration of such medication reviewed and/or validated in accordance with the regulations. The facility shall have program staff trained in the use such medications on site during all hours when a child who has orders to receive such medication is on-site. Upon completion of the required training program or the review and validation of the required training, the written training approval for staff shall be on file at the facility. Approval for the administration of oral, topical, inhalant medications, rectal medications and injectable medications other than by a premeasured commercially prepared auto-injector shall remain valid for three years. Approval for the administration of injectable medications by a premeasured commercially prepared auto-injector shall be valid for one year. A copy of the approval shall be on file at the facility for a period of three years and shall be available to Office staff upon request. The operator shall ensure that the trainer provides the trainee with an outline of the curriculum content which verifies that all mandated requirements have been included in the training program. A copy of said outline shall be on file at the facility for a period of three years for Office review. The Office may require at any time that the operator obtain the full curriculum from the trainer for review by the Office.

    • 161- Authorized prescriber/parent permission

      Regulation: 19a-79-9a(b)(3)(A-B)

      Rule cited (text as published)

      Except for nonprescription topical medications, no medication shall be administered to a child without the written order of an authorized prescriber and the written permission of the child's parent(s) which shall be on file at the facility. Individual written medication administration records for each child shall be written in ink, reviewed prior to administering each dose of medication and kept on file at the facility for at least three years after the child is no longer attending the program.

  3. January 22, 2024 · Unannounced inspection (full) · 4 violations

    Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2024-259

    • 026-Consultant Agreements/Contracts

      Regulation: 19a-79-4a(h)(1) and/or 19a-79-4a(h)(2)

      Rule cited (text as published)

      A written plan for consultation services shall be developed, signed annually by the consultant and implemented. These services shall include an early childhood educational consultant, a health consultant, a dentist or dental hygienist consultant, a social service consultant, and a registered dietitian consultant for those programs that serve meals. Consultative services shall include annual review of written policies, plans and procedures, annual review of education programs, availability by telecommunication for advice regarding problems, availability, in person of the consultant to the program, consulting with administration and staff about specific problems, and acting as a resource person to staff and the parents.

    • 027-Logs/Visits Documented

      Regulation: 19a-79-4a(h)(2)(G)

      Rule cited (text as published)

      A written plan for consultation services shall be developed, signed annually by the consultant and implemented. Consultative services shall include documenting the activities and observations in a consultation log that is kept on file at the facility for two years.

    • 045-License Premise Clean/Good Repair/Safe

      Regulation: 19a-79-6a and/or 19a-79-7a

      Rule cited (text as published)

      The building, equipment and services shall be maintained in a good state of repair. A maintenance program shall be established that ensures that the interior, exterior and grounds of the building are maintained, kept clean and orderly, free from accumulations of refuse, dampness, stagnant water, dilapidated structures and other health and safety hazards.

    • 089-Playground Free From Hazards

      Regulation: 19a-79-7a(g)(4) and/or 19a-79-7a(h)

      Rule cited (text as published)

      Hardware such as air conditioners, water heaters or fuse boxes shall be inaccessible to children. The playground shall be free of glass, debris, holes and other hazards.

  4. February 24, 2023 · Unannounced inspection (full) · 4 violations

    Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2023-700

    • 026-Consultant Agreements/Contracts

      Regulation: 19a-79-4a(h)(1) and/or 19a-79-4a(h)(2)

      Rule cited (text as published)

      A written plan for consultation services shall be developed, signed annually by the consultant and implemented. These services shall include an early childhood educational consultant, a health consultant, a dentist or dental hygienist consultant, a social service consultant, and a registered dietitian consultant for those programs that serve meals. Consultative services shall include annual review of written policies, plans and procedures, annual review of education programs, availability by telecommunication for advice regarding problems, availability, in person of the consultant to the program, consulting with administration and staff about specific problems, and acting as a resource person to staff and the parents.

    • 027-Logs/Visits Documented

      Regulation: 19a-79-4a(h)(2)(G)

      Rule cited (text as published)

      A written plan for consultation services shall be developed, signed annually by the consultant and implemented. Consultative services shall include documenting the activities and observations in a consultation log that is kept on file at the facility for two years.

    • 045-License Premise Clean/Good Repair/Safe

      Regulation: 19a-79-6a and/or 19a-79-7a

      Rule cited (text as published)

      The building, equipment and services shall be maintained in a good state of repair. A maintenance program shall be established that ensures that the interior, exterior and grounds of the building are maintained, kept clean and orderly, free from accumulations of refuse, dampness, stagnant water, dilapidated structures and other health and safety hazards.

    • 096-Activity Choices

      Regulation: 19a-79-8a(b)

      Rule cited (text as published)

      Each child care center and group child care home shall develop and implement a written plan for the daily program that includes a flexible schedule. Child care centers and group child care homes shall have policies, procedures and activities that meet and enhance the individual needs of the diverse population of children served, which includes children with cultural, language and developmental differences.

  5. March 17, 2022 · Unannounced inspection (full) · 4 violations

    Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2022-803

    • 027-Logs/Visits Documented

      Regulation: 19a-79-4a(h)(2)(G)

      Rule cited (text as published)

      A written plan for consultation services shall be developed, signed annually by the consultant and implemented. Consultative services shall include documenting the activities and observations in a consultation log that is kept on file at the facility for two years.

    • 038-Individual Care Plan (Signed by Parent/Staff)

      Regulation: 19a-79-5a(a)(2)(E)

      Rule cited (text as published)

      The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include an individual plan of care for any child with special health care needs or disabilities, developed with the child's parent(s) and health care provider and updated, as necessary.

    • 069-Walls/Ceilings/Floors/Rugs: Clean/Good Repair

      Regulation: 19a-79-7a(e)(5)

      Rule cited (text as published)

      Walls, ceilings, floors and rugs shall be maintained in a state of good repair and be washable or easily cleanable.

    • 102-Oral/Topical/Inhalant/Injectable Medications: Authorized Prescriber/Parent Permission/MAR

      Regulation: 19a-79-9a(b)(3) and/or 19a-79-9a(b)(4)

      Rule cited (text as published)

      Except for nonprescription topical medications, no medication shall be administered to a child without the written order of an authorized prescriber and the written permission of the child's parent(s) which shall be on file at the facility. Individual written medication administration records for each child shall be written in ink, reviewed prior to administering each dose of medication and kept on file at the facility for at least two (2) years after the child is no longer attending the program.

  6. June 3, 2021 · Unannounced inspection (full) · 4 violations

    Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2021-760

    • 001-Local Health Inspection

      Regulation: 19a-79-2a(c)(7)

      Rule cited (text as published)

      At least every two (2) years, the local health director shall make unannounced visits, inspections or investigations of the licensed child care center or group child care home.

    • 017-Professional Development

      Regulation: 19a-79-4a(a)(3) and/or 19a-79-4a(g)

      Rule cited (text as published)

      A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include documentation of professional development for each program staff person who cares for the children, including new employee orientation and annual training for current staff on programs policies, plans and procedures. Professional development for program staff shall be required for one (1) per cent of the total annual hours worked. The operator of the child care center or group child care home shall develop, implement and maintain a written plan for professional development in child care. The operator shall have documentation of a professional development plan for each program staff member which shall be maintained on site at the facility and made available for review.

    • 032-Enrollment Information

      Regulation: 19a-79-5a(a)(1)(A) through (C)

      Rule cited (text as published)

      The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. The record shall include enrollment information and permission forms signed and dated by the parent(s).

    • 098-Administration of Medications: Training Outline/Med Training

      Regulation: 19a-79-9a(b)

      Rule cited (text as published)

      Upon completion of the required medication administration training program, the training approval and an outline of the curriculum content shall be on file at the facility.

  7. February 4, 2020 · Follow-up visit · 1 violation

    Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2020-450

    • 089-Playground Free From Hazards

      Regulation: 19a-79-7a(g)(4) and/or 19a-79-7a(h)

      Rule cited (text as published)

      Hardware such as air conditioners, water heaters or fuse boxes shall be inaccessible to children. The playground shall be free of glass, debris, holes and other hazards.

  8. January 24, 2020 · Unannounced inspection (full) · 5 violations

    Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2020-450

    • 009-Current Fire Marshal Certificate

      Regulation: 19a-79-3a(e)(2)

      Rule cited (text as published)

      The operator shall post the current fire marshal certificate in a conspicuous place, accessible to the public.

    • 026-Consultant Agreements/Contracts

      Regulation: 19a-79-4a(h)(1) and/or 19a-79-4a(h)(2)

      Rule cited (text as published)

      A written plan for consultation services shall be developed, signed annually by the consultant and implemented. These services shall include an early childhood educational consultant, a health consultant, a dentist or dental hygienist consultant, a social service consultant, and a registered dietitian consultant for those programs that serve meals. Consultative services shall include annual review of written policies, plans and procedures, annual review of education programs, availability by telecommunication for advice regarding problems, availability, in person of the consultant to the program, consulting with administration and staff about specific problems, and acting as a resource person to staff and the parents.

    • 027-Logs/Visits Documented

      Regulation: 19a-79-4a(h)(2)(G)

      Rule cited (text as published)

      A written plan for consultation services shall be developed, signed annually by the consultant and implemented. Consultative services shall include documenting the activities and observations in a consultation log that is kept on file at the facility for two years.

    • 038-Individual Care Plan (Signed by Parent/Staff)

      Regulation: 19a-79-5a(a)(2)(E)

      Rule cited (text as published)

      The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include an individual plan of care for any child with special health care needs or disabilities, developed with the child's parent(s) and health care provider and updated, as necessary.

    • 101-Med Trained Staff/Certificates

      Regulation: 19a-79-9a(b)(1) &/or 19a-79-9a(b)(2)

      Rule cited (text as published)

      Prior to the administration of any medication, the director(s), head teacher(s), program staff or group child care home provider(s) who are responsible for administering the medications shall first be trained by a physician, physician assistant, advanced practice registered nurse or registered nurse in the methods of administration of medications and shall receive written approval from the trainer which indicates that the trainee has successfully completed a training program. A director(s), head teacher(s), program staff or group child care home provider(s) trained and approved to administer medication shall be present whenever a child who has orders to receive medication is present at the facility. The training in the administration of medications shall be documented. A copy of the approval shall be on file at the facility where the director, head teacher, program staff or group child care home provider is employed and shall be available to Office of Early Childhood staff upon request.

  9. March 26, 2019 · Unannounced inspection (full) · No violations listed

    Case result (as published): Corrective Action Plan · Case status: Closed, closed April 10, 2019 · Inspection number X2019-1382

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Sources

All three are published by the Connecticut Office of Early Childhood on data.ct.gov as Public Domain. State files updated November 12, 2026. We show the state's text as published; a few visit dates in the files fall far in the future, and we list those as not published. Program details last checked November 12, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with the Office of Early Childhood and the program before you enroll a child. Report a problem with this page.