Find a program / Connecticut / Norwalk / 20 WEST LEARNING CENTER
Childcare center · Norwalk, CT
20 WEST LEARNING CENTER
A licensed child care center in Norwalk, Connecticut, with its state inspection history from the Connecticut Office of Early Childhood (OEC).
Program details
Program type: Licensed child care center
Address: 20 WEST AVE, Norwalk, CT 06854
Phone: (203) 852-1144
OEC license number: DCCC.70519
View the official record on Connecticut's eLicense lookup (search license number DCCC.70519).
Inspection history
Last 3 years: November 12, 2023 to November 12, 2026, when the state's files were last updated
- 3 inspections
- 8 violations cited on these visits
A violation means an inspector found a licensing rule wasn't met at the time of the visit. Programs are expected to fix what was cited, and the state often asks for a written corrective action plan. Read the official record for details.
Below are all 7 visits in the state's files from September 28, 2021 to April 16, 2026, newest first, with 34 violations in all. A follow-up visit checks on violations cited earlier. Each violation shows OEC's short title for it and the regulation cited. The rule text shows which regulation was cited, not what the inspector saw; ask the program or OEC for details. A case result of "Corrective Action Plan" means the state asked the program for a written plan to fix what was cited, and "Closed" means the state lists the case as closed. Case results and status are shown as the state published them.
April 16, 2026 · Unannounced inspection (full) · 5 violations
Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2026-1554
002-Ensuring the safety & health of children
Regulation: 19a-79-3a(a)
Rule cited (text as published)
The operator of the child care center or group child care home shall be responsible for compliance with the requirements of the Regulations of Connecticut State Agencies and applicable endorsements in such a manner as to ensure the safety, health and development of the children while in the operator's care.
037- Parent Permissions
Regulation: 19a-79-5a(a)(1)(D)(i-iv)
Rule cited (text as published)
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include specific written permission forms signed by the parent(s) authorizing the operator to use the programs emergency policies which shall accompany the child on trips away from the premises, authorizing one responsible person other than the parent(s) who can remove the child from the child care center or group child care home, authorizing any activity away from the premises, and authorizing transportation services.
040- Individual care plan- signed by parents/staff
Regulation: 19a-79-5a(a)(2)(E)
Rule cited (text as published)
An individual plan of care for any child with special health care needs or disabilities when it is necessary that special care be taken or provided while a child is in attendance shall be developed and implemented with the child's parent(s) and health care provider and updated, as necessary. The plan shall include appropriate care of the child to prevent and respond to a medical or other emergency and shall be signed by the parent and program staff responsible for the care of the child.
067- Schl age only premises- sanitary, hazard free
Regulation: 19a-79-7a(c)(3)
Rule cited (text as published)
For programs serving exclusively school age children, the building, equipment and furnishings shall be maintained sanitary and free of health and safety hazards.
161- Authorized prescriber/parent permission
Regulation: 19a-79-9a(b)(3)(A-B)
Rule cited (text as published)
Except for nonprescription topical medications, no medication shall be administered to a child without the written order of an authorized prescriber and the written permission of the child's parent(s) which shall be on file at the facility. Individual written medication administration records for each child shall be written in ink, reviewed prior to administering each dose of medication and kept on file at the facility for at least three years after the child is no longer attending the program.
April 28, 2025 · Unannounced inspection (full) · 3 violations
Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2025-1599
035- Consultants
Regulation: 19a-79-4a(i)(1-2)(H), (F)
Rule cited (text as published)
An education consultant shall be available to the operator and program staff for advice and support regarding the educational content and practice of the program. A person needs to apply for approval to be an education consultant. Program staff shall not serve as education consultants for programs in which they provide direct care or direct program supervision in a non-consultative role; or in a program with the same operator as a program in which they provide direct care or direct program supervision in a non-consultative role. Specific duties of the education consultant shall include, but not be limited to making, at a minimum, annual site visits to the facility, reviewing daily plans, curriculum documents, and educational policies for the developmental and age appropriate practices, observing program staff interactions, use of materials and equipment, implementation of plans and approaches to classroom management; and providing feedback on documentation review and classroom observations to the director and head teacher. A health consultant shall be available to the operator and program staff for advice regarding the health of the children and the health program. Specific duties of the health consultant shall include, but not be limited to making, at a minimum, quarterly site visits to facilities that serve children three years of age and older; or for group child care homes, facilities that operate no more than three hours per day, or facilities that enroll only school age children, semi-annual site visits. Facilities that are closed during the summer months may omit the summer quarterly visit. Site visits shall be made by the health consultant during customary business hours when the children are present at the facility. Specific duties include, but are not limited to reviewing health and immunization records of children and program staff, reviewing the contents, storage and plan for maintenance of first aid kits, observing the indoor and outdoor environments for health and safety, observing children's general health and development, observing diaper changing and toileting areas and diaper changing, toileting and hand washing procedures, reviewing the policies, procedures and required documentation for the administration of medications, including petitions for special medication authorizations needed for programs that administer medication, assisting in the review of individual care plans for children with special health care needs or children with disabilities, as needed; and quarterly review of all injury, illness, incident and accident reports. A social service consultant shall be available to the operator and program staff for advice regarding the emotional needs, program staff support and the social service program. A registered dietitian consultant shall be available to the operator and program staff for advice regarding nutrition and food service for those programs that prepare or plan meals. A written plan for consultation services shall be developed, signed annually by the consultant and implemented. Consultative service shall include, but not be limited to an annual review of written policies, plans and procedures that relate to the services provided by the consultant, availability by telecommunication for advice regarding problems, availability, in person, of the consultant to the program, consulting with administration and program staff about specific problems, acting as a resource person to program staff and the parent(s) to include coordinating services and assisting families and program staff in identifying necessary resources, and seeking and supporting the collaboration of multiple consultants serving the program. The activities and observations required by each consultant shall be documented in a consultation log that is kept on file at the facility for two years.
066- Licensed premises-clean, good repair, hazard free-maintenance program
Regulation: 19a-79-7a(c)(2)
Rule cited (text as published)
For programs serving children younger than school age, the building, equipment and furnishings shall be maintained in a good state of repair. A maintenance program shall be established that ensures that the interior, exterior and grounds of the building are maintained, kept clean and orderly, free from accumulations of refuse, dampness, stagnant water, dilapidated structures and other health and safety hazards.
166- Unused/Expired meds-destroyed/returned
Regulation: 19a-79-9a(b)(5)(D)
Rule cited (text as published)
All unused or expired medication, except for controlled substances, shall be returned to the parent(s) or disposed of if it is not picked up within one week following the termination of the order, in the presence of at least one witness. The facility shall keep a written record of the medications destroyed for three years which shall be signed by both parties.
April 30, 2024 · Unannounced inspection (full) · No violations listed
Case result (as published): Closed No Violations · Case status: Closed · Inspection number X2024-1814
July 11, 2023 · Unannounced inspection (full) · 4 violations
Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2023-3070
026-Consultant Agreements/Contracts
Regulation: 19a-79-4a(h)(1) and/or 19a-79-4a(h)(2)
Rule cited (text as published)
A written plan for consultation services shall be developed, signed annually by the consultant and implemented. These services shall include an early childhood educational consultant, a health consultant, a dentist or dental hygienist consultant, a social service consultant, and a registered dietitian consultant for those programs that serve meals. Consultative services shall include annual review of written policies, plans and procedures, annual review of education programs, availability by telecommunication for advice regarding problems, availability, in person of the consultant to the program, consulting with administration and staff about specific problems, and acting as a resource person to staff and the parents.
045-License Premise Clean/Good Repair/Safe
Regulation: 19a-79-6a and/or 19a-79-7a
Rule cited (text as published)
The building, equipment and services shall be maintained in a good state of repair. A maintenance program shall be established that ensures that the interior, exterior and grounds of the building are maintained, kept clean and orderly, free from accumulations of refuse, dampness, stagnant water, dilapidated structures and other health and safety hazards.
102-Oral/Topical/Inhalant/Injectable Medications: Authorized Prescriber/Parent Permission/MAR
Regulation: 19a-79-9a(b)(3) and/or 19a-79-9a(b)(4)
Rule cited (text as published)
Except for nonprescription topical medications, no medication shall be administered to a child without the written order of an authorized prescriber and the written permission of the child's parent(s) which shall be on file at the facility. Individual written medication administration records for each child shall be written in ink, reviewed prior to administering each dose of medication and kept on file at the facility for at least two (2) years after the child is no longer attending the program.
018b-Background Checks
Regulation: 19a-79-4a(b)
Rule cited (text as published)
A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include evidence that the necessary information and documentation specified by the Office of Early Childhood in order to conduct background checks has been submitted. The operator shall provide to the Office of Early Childhood any information obtained concerning substantiated child abuse or neglect records or criminal convictions upon request.
July 11, 2023 · Unannounced inspection (full) · No violations listed
Case result (as published): Corrective Action Plan · Case status: Opened · Inspection number X2023-2804
July 28, 2022 · Unannounced inspection (full) · 5 violations
Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2022-3006
017-Professional Development
Regulation: 19a-79-4a(a)(3) and/or 19a-79-4a(g)
Rule cited (text as published)
A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include documentation of professional development for each program staff person who cares for the children, including new employee orientation and annual training for current staff on programs policies, plans and procedures. Professional development for program staff shall be required for one (1) per cent of the total annual hours worked. The operator of the child care center or group child care home shall develop, implement and maintain a written plan for professional development in child care. The operator shall have documentation of a professional development plan for each program staff member which shall be maintained on site at the facility and made available for review.
027-Logs/Visits Documented
Regulation: 19a-79-4a(h)(2)(G)
Rule cited (text as published)
A written plan for consultation services shall be developed, signed annually by the consultant and implemented. Consultative services shall include documenting the activities and observations in a consultation log that is kept on file at the facility for two years.
031-Lifeguard Certified/Supervision
Regulation: 19a-79-4a(d)(6)
Rule cited (text as published)
When children are participating in swimming or wading as part of the program, whether at the facility or on a field trip, there shall be a person directly supervising the children who holds a current lifeguard certification accepted by the Office of Early Childhood.
038-Individual Care Plan (Signed by Parent/Staff)
Regulation: 19a-79-5a(a)(2)(E)
Rule cited (text as published)
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include an individual plan of care for any child with special health care needs or disabilities, developed with the child's parent(s) and health care provider and updated, as necessary.
101-Med Trained Staff/Certificates
Regulation: 19a-79-9a(b)(1) &/or 19a-79-9a(b)(2)
Rule cited (text as published)
Prior to the administration of any medication, the director(s), head teacher(s), program staff or group child care home provider(s) who are responsible for administering the medications shall first be trained by a physician, physician assistant, advanced practice registered nurse or registered nurse in the methods of administration of medications and shall receive written approval from the trainer which indicates that the trainee has successfully completed a training program. A director(s), head teacher(s), program staff or group child care home provider(s) trained and approved to administer medication shall be present whenever a child who has orders to receive medication is present at the facility. The training in the administration of medications shall be documented. A copy of the approval shall be on file at the facility where the director, head teacher, program staff or group child care home provider is employed and shall be available to Office of Early Childhood staff upon request.
September 28, 2021 · Unannounced inspection (full) · 17 violations
Case result (as published): Corrective Action Plan · Case status: Closed · Inspection number X2021-2210
001-Local Health Inspection
Regulation: 19a-79-2a(c)(7)
Rule cited (text as published)
At least every two (2) years, the local health director shall make unannounced visits, inspections or investigations of the licensed child care center or group child care home.
002-New Staff/Employee Orientation
Regulation: 19a-79-3a(b)(7) &/or 19a-79-4a(3)
Rule cited (text as published)
The operator shall be responsible for the overall management and operation of the child care center or group child care home in accordance with applicable state and local laws and regulations and shall require participation by new staff in employee orientation. A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include documentation of professional development for each program staff person who cares for the children, including new employee orientation.
004-Documentation of Behavioral Management Techniques Discussed with Parents
Regulation: 19a-79-3a(b)(8)(B)
Rule cited (text as published)
The operator shall document that the techniques used to manage child behaviors in the facility have been discussed with the child's parent(s) prior to enrollment and reviewed as needed during the period of the child's enrollment.
016-Staff Health Records
Regulation: 19a-79-4a(a)(1) and/or 19a-79-4a(a)(2)
Rule cited (text as published)
A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include an acceptable medical statement and a written report of a negative tuberculin test.
026-Consultant Agreements/Contracts
Regulation: 19a-79-4a(h)(1) and/or 19a-79-4a(h)(2)
Rule cited (text as published)
A written plan for consultation services shall be developed, signed annually by the consultant and implemented. These services shall include an early childhood educational consultant, a health consultant, a dentist or dental hygienist consultant, a social service consultant, and a registered dietitian consultant for those programs that serve meals. Consultative services shall include annual review of written policies, plans and procedures, annual review of education programs, availability by telecommunication for advice regarding problems, availability, in person of the consultant to the program, consulting with administration and staff about specific problems, and acting as a resource person to staff and the parents.
027-Logs/Visits Documented
Regulation: 19a-79-4a(h)(2)(G)
Rule cited (text as published)
A written plan for consultation services shall be developed, signed annually by the consultant and implemented. Consultative services shall include documenting the activities and observations in a consultation log that is kept on file at the facility for two years.
032-Enrollment Information
Regulation: 19a-79-5a(a)(1)(A) through (C)
Rule cited (text as published)
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. The record shall include enrollment information and permission forms signed and dated by the parent(s).
033-Emergency Medical Permission
Regulation: 19a-79-5a(a)(1)(D)(i)
Rule cited (text as published)
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include specific written permission forms signed by the parent(s) authorizing the operator to use the programs emergency policies which shall accompany the child on trips away from the premises.
034-Authorized Released Permission
Regulation: 19a-79-5a(a)(1)(D)(ii)
Rule cited (text as published)
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include specific written permission forms signed by the parent(s) authorizing one responsible person other than the parent(s) who can remove the child from the child care center or group child care home.
035-Field Trip Permission
Regulation: 19a-79-5a(a)(1)(D)(iii)
Rule cited (text as published)
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include specific written permission forms signed by the parent(s) authorizing any activity away from the premises.
036-Transportation Permission
Regulation: 19a-79-5a(a)(1)(D)(iv)
Rule cited (text as published)
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include specific written permission forms signed by the parent(s) authorizing transportation services.
038-Individual Care Plan (Signed by Parent/Staff)
Regulation: 19a-79-5a(a)(2)(E)
Rule cited (text as published)
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include an individual plan of care for any child with special health care needs or disabilities, developed with the child's parent(s) and health care provider and updated, as necessary.
044-First Aid Kit(s):Indoor/Outdoor/Field Trip
Regulation: 19a-6a(c) and/or 19a-6a(d)
Rule cited (text as published)
The facility shall maintain at least one (1) portable, readily available first aid kit wherever children are in care, including field trips, outdoor play areas and one to remain at the facility if all the children do not attend the field trip. Each kit shall be a closed container for storing first aid supplies, accessible to staff at all times but out of the reach of children. The first aid kit shall contain specified items and be restocked after use, and an inventory shall be conducted at least monthly.
049-Lead Water Test/Bottled Water
Regulation: 19a-79-7a(a) and/or 19a-79-7a(c)(3)
Rule cited (text as published)
Water supply, food service and sewage disposal facilities shall be in compliance with all applicable sections of the Public Health Code. All water supplies shall be tested every two (2) years for lead content and the results submitted to the local and state health departments. Whenever water is obtained from other than a Department of Public Health-approved public water supply, it shall be of a safe and sanitary quality and tested every two (2) years for bacterial and chemical quality and the results submitted to the local and state health departments.
101-Med Trained Staff/Certificates
Regulation: 19a-79-9a(b)(1) &/or 19a-79-9a(b)(2)
Rule cited (text as published)
Prior to the administration of any medication, the director(s), head teacher(s), program staff or group child care home provider(s) who are responsible for administering the medications shall first be trained by a physician, physician assistant, advanced practice registered nurse or registered nurse in the methods of administration of medications and shall receive written approval from the trainer which indicates that the trainee has successfully completed a training program. A director(s), head teacher(s), program staff or group child care home provider(s) trained and approved to administer medication shall be present whenever a child who has orders to receive medication is present at the facility. The training in the administration of medications shall be documented. A copy of the approval shall be on file at the facility where the director, head teacher, program staff or group child care home provider is employed and shall be available to Office of Early Childhood staff upon request.
102-Oral/Topical/Inhalant/Injectable Medications: Authorized Prescriber/Parent Permission/MAR
Regulation: 19a-79-9a(b)(3) and/or 19a-79-9a(b)(4)
Rule cited (text as published)
Except for nonprescription topical medications, no medication shall be administered to a child without the written order of an authorized prescriber and the written permission of the child's parent(s) which shall be on file at the facility. Individual written medication administration records for each child shall be written in ink, reviewed prior to administering each dose of medication and kept on file at the facility for at least two (2) years after the child is no longer attending the program.
001b-Administration
Regulation: 19a-79-3a
Rule cited (text as published)
The operator of the child care center or group child care home shall be responsible for compliance with the requirements of the Regulations of Connecticut State Agencies and applicable endorsements in such a manner as to ensure the safety, health and development of the children while in the operator's care.
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More programs in Norwalk · Connecticut child care rules
Sources
- Child Care & Youth Camp Licensing Program Data: program details.
- Child Care & Youth Camp Licensing Inspections: visit dates, types and case results.
- Child Care & Youth Camp Licensing Violations: violations and regulation text.
All three are published by the Connecticut Office of Early Childhood on data.ct.gov as Public Domain. State files updated November 12, 2026. We show the state's text as published; a few visit dates in the files fall far in the future, and we list those as not published. Program details last checked November 12, 2026.